Cisco Telepresence sx10 User manual

D1509708 User Guide

Cisco TelePresence TRC6

Produced: July 2016 for CE8.2

Cisco TelePresence

SX10, SX 20

User Guide

D1509708 User Guide Cisco TelePresence TRC 6

Produced July 2016 for CE 8.2

CE 8.2

D1509708 User Guide

Cisco TelePresence TRC6

Produced: July 2016 for CE8.2

What’s in this guide

Contents

Introduction to Video Conferencing

Best Practice ........................................................................ 4

Tour the Screen.................................................................... 5

Tour the Remote Control (I) .................................................. 6

Tour the Remote Control (II) ................................................. 7

Video Calls

Place Call From Contact List ................................................ 9

Edit a Contact List Entry Status, then Place the Call ...........10

Edit the Call Rate, then Place the Call .................................11

Place Call Using Name, Number or Video Address ............12

Receive Call.........................................................................13

Change the Layout of the Screen .......................................14

Enable Do Not Disturb .........................................................15

Enable Standby....................................................................16

Intelligent Proximity

Intelligent Proximity..............................................................18

Spark Connected Systems

Getting Started................................................................... 20

Sharing Content

Start and Stop Presentation ............................................... 22

Scheduled Meetings

View Meeting List ............................................................... 24

Contacts

Make Someone a Favorite—Outside a Call ......................... 26

Make Someone a Favorite—While In a Call......................... 27

Camera Control

View Camera Settings (Local camera) ............................... 29

Change the Position of a

Picture-in-Picture on Your Screen ..................................... 30

Far end Camera Control......................................................31

Settings

Gain Access to the Settings ............................................... 33

All entries in the table of contents are

clickable hyperlinks that will take you

to the corresponding article.

To go between chapters, you may

also click on the icons in the sidebar.

D1509708 User Guide

Cisco TelePresence TRC6

Produced: July 2016 for CE8.2

Introduction

to Video

Conferencing

D1509708 User Guide

Cisco TelePresence TRC6

Produced: July 2016 for CE8.2

Best Practice

Introduction to Video Conferencing

A successful video conference provides

a face-to-face meeting, even if the

participants are miles or continents apart.

Keep in mind that it still is a meeting—

normal etiquette and dress code apply

even here.

• Consider setting the unit to Automatic

Answer, but mute the microphone for

privacy reasons, if possible.

• Do not forget to rehearse to the extent

needed.

• Make sure that no obstacles block the

view to the microphone at all times.

• Noise sources like computers placed

on the table should always be placed

away from the microphone of your unit.

The noise from such sources is often

perceived as surprisingly loud by the

remote participants.

• Pay attention to the background your

system will provide to the remote

participants. If the camera captures

the corridor outside your oce, people

passing by may distract your remote

participants. This applies as well to

curtains with a distinct texture pattern

and, in particular, to curtains moving due

to draft in the room.

• If you are going to share content your

system will use two video streams (duo

video), one showing the presentation

and the other showing the presenter—

or the group of presenters. Smaller

systems may force viewers to choose

between showing the presentation or

the presenter.

• For duo video some attention is needed.

Duo video is, on some video systems,

shown side–by–side with half the screen

showing the presentation and the other

half showing the presenter. To avoid

appearing like you are sitting with your

back towards the presentation look

straight into the camera.

D1509708 User Guide

Cisco TelePresence TRC6

Produced: July 2016 for CE8.2

Introduction to Video Conferencing

Tour the Screen

The Call icon

located to the left in

the lower part of the

display.

The Share Content

icon is located to

the right in the

lower part of the

display.

Operating tips

When set to Do Not Disturb, ringtones are muted and call attempts made by others to reach you will appear as

missed calls. You may, however, place calls as much as you like.

As default, there is a 60 minutes timeout on the Do not disturb (after which the system will return to normal

operation), but this may have been changed to a dierent setting by your Video Support Team.

Upper left corner of the screen contains

the Settings icon which provides access to

Standby mode, System information and the

Do Not Disturb feature.

The Camera Control menu icon is located in

the upper right corner of the display.

An icon will appear to the right of

the Settings button if Proximity has

been enabled for this system.

Use the Cursor controls the remote

control to move about the screen

and press OK/Enter to open the

selected menu eld.

Use the Cancel key to exit a menu

(and return to the Home screen)

undoing any changes. Use the Back

key to go just one step back.

The remote control buttons are

described on the following pages.

D1509708 User Guide

Cisco TelePresence TRC6

Produced: July 2016 for CE8.2

Left part of the

uppermost button

controls

Lower volume /

Decrease.

Right part of the

uppermost button

controls

Higher volume /

Increase.

Go back one step

is done by means of the left

circular key

OK / Enter is done by

means of the center

circular key.

Introduction to Video Conferencing

Tour the Remote Control (I) Operating tips

Use the Cursor controls to move

about the screen and press OK/

Enter to open the selected menu

eld.

Use the Cancel key to exit a menu

(and return to the Home screen)

undoing any changes. Use the Back

key to go just one step back.

1 2 3

4 5 6

7 8 9

*0#

pqrs tuv wxyz

defabc

ghi jkl mno

1 2 3

4 5 6

7 8 9

*0#

pqrs tuv wxyz

defabc

ghi jkl mno

1 2 3

4 5 6

7 8 9

*0#

pqrs tuv wxyz

defabc

ghi jkl mno

1 2 3

4 5 6

7 8 9

*0#

pqrs tuv wxyz

defabc

ghi jkl mno

To operate

Field selector /Cursor

keys

use the perimeter keys

of the circular eld

(Left/Right/Up/Down).

D1509708 User Guide

Cisco TelePresence TRC6

Produced: July 2016 for CE8.2

Microphone mute/

unmute is the right

circular key.

The Keypad is used to dial

someone or input numerals.

There is a raised bump on

digit 5 to identify the keys.

The key below the

Mute key is the Reject

incoming call / End

call / Cancel /

Back to Home screen

(outside calls).

The key below the Go

back is the green

Call button / Accept

incoming call.

1 2 3

4 5 6

7 8 9

*0#

pqrs tuv wxyz

defabc

ghi jkl mno

1 2 3

4 5 6

7 8 9

*0#

pqrs tuv wxyz

defabc

ghi jkl mno

1 2 3

4 5 6

7 8 9

*0#

pqrs tuv wxyz

defabc

ghi jkl mno

1 2 3

4 5 6

7 8 9

*0#

pqrs tuv wxyz

defabc

ghi jkl mno

Introduction to Video Conferencing

Tour the Remote Control (II) Operating tips

Use the Cursor controls to move

about the screen and press OK/

Enter to open the selected menu

eld.

Use the Cancel key to exit a menu

(and return to the Home screen)

undoing any changes. Use the Back

key to go just one step back.

D1509708 User Guide

Cisco TelePresence TRC6

Produced: July 2016 for CE8.2

Video

Calls

D1509708 User Guide

Cisco TelePresence TRC6

Produced: July 2016 for CE8.2

Then press OK or the green Call button on the remote

control to place the call.

Place Call From Contact List

Place Call

Your Contacts list consists of three

parts:

Favorites. These contacts have

put there by you. These entries

will typically be someone you call

frequently or otherwise need to

access in a swift and convenient

manner from time to time.

Directory will typically be a corporate

directory installed on your system by

your video support team.

Recents is a list of calls you have

placed, received or missed earlier.

The following options apply:

•

You may key in a name, number or

an IP address and the system will

look in all lists for you.

•

You may tap a tab and then scroll

through the list or key in a name or

number. Your search will then be

restricted to that specic list.

•

You may add the entry to the list of

Favorites; edit aspects of the entry

before calling and/or change the

call rate (the bandwidth applied to

the call).

About the Contacts List

Once an entry has been located, press OK on the remote

control to invoke the Call menu.

Press the red End Call button on the remote control, or

use the Cursor keys to select End on the screen and

then press OK to terminate the call.

Make sure Call is selected (the leftmost icon along the

bottom of the screen) and press OK on the remote

control or press the green Call button on the remote

control.

The Contact list appears. Use the horizontal Cursor keys

on the remote control to go between Favorites, Recents

and Directory (horizontally) and then down in one of the

lists.

D1509708 User Guide

Cisco TelePresence TRC6

Produced: July 2016 for CE8.2

Use the down Cursor key on the remote control to move

the cursor down in order to select the More eld (...) and

press OK.

Once an entry has been located, press OK on the remote

control to invoke the Call menu.

Move down to Edit and Call (center eld in the More

menu) an press OK.

Edit the entry as required and press the green Call

button on the remote control to place the call.

Make sure Call is selected (the leftmost icon along the

bottom of the screen) and press OK on the remote

control or press the green Call button on the remote

control.

Use the horizontal Cursor keys on the remote control to

go between Favorites, Recents and Directory and then

down in one of the lists.

Place Call

Edit a Contact List Entry Status, then Place the Call About Entry Edits

You may have to edit an entry in one

of the Contact lists before you place

the call. There may be a need to add

a prex, a sux or otherwise alter

the entry to ensure success.

At the same time, this set of options

allow you to change the Call Rate

(the bandwidth allocated to the call

referred to as Custom call) as well

as the ability to promote the current

entry to become a Favorite.

D1509708 User Guide

Cisco TelePresence TRC6

Produced: July 2016 for CE8.2

Place Call

Edit the Call Rate, then Place the Call

Use the down Cursor key on the remote control to move

the cursor down in order to select the More eld (...) and

press OK.

Once an entry has been located, press OK on the remote

control to invoke the Call menu.

In the More submenu move to Custom call (rightmost) an

press OK.

Use the horizontal Arrow keys to adjust the call rate and

press the green Call button to place the call.

Make sure Call is selected (the leftmost icon along the

bottom of the screen) and press OK on the remote

control or press the green Call button on the remote

control.

Use the horizontal Cursor keys on the remote control to

go between Favorites, Recents and Directory and then

down in one of the lists.

About Call Rate

Call rate is the term used to express

the amount of bandwidth allocated

to the call and is measured in kbps

(kilobits per second).

The higher the call rate is, the

better the quality will be, but on

the expense of higher bandwidth

consumption.

The system comes with a default

call rate. This is normally set by your

video support team.

Why would you like to temporarily

change this setting? In most cases

you will use it to avoid choking

the video call when you try to call

someone at a higher rate than their

system and connection support.

Call rate cannot be changed during

a call, but you may change it just

before you place a call, as shown

at left.

D1509708 User Guide

Cisco TelePresence TRC6

Produced: July 2016 for CE8.2

About Placing Calls

You may call someone who is not

listed in your list of contacts by

keying in their name, address or

number using the virtual keyboard.

Anyone you have previously called

will appear in the Recents list and

you may then add any of them

to your list of Favorites. This is

described in the section Contacts.

Call Using Video Address

The procedure when using an IP

type video address to call someone

is similar. Just key in the address

and use *(the asterisk button in

the lower left corner on the remote

control) as separator. The system will

interpret this as a valid IP address

separator so that the video address

appears as correctly entered.

To use the virtual keyboard, move down to and about the

keyboard and select characters. Press OK to select a

character.

To enter numbers just press the corresponding keys on

the remote control.

Then press the green Call button to place the call.

Make sure Call (the leftmost icon along the bottom of the

screen) is selected and press OK on the remote control

or press the green Call button on the remote control.

Use the up Cursor key to select the Search or Dial eld

at the top of the menu. Press OK.

Place Call Using Name, Number or Video Address

Place Call

Press the red End Call button on the remote control, or

use the Cursor keys to select End and then press OK to

terminate the call.

D1509708 User Guide

Cisco TelePresence TRC6

Produced: July 2016 for CE8.2

Receive Call

• If someone calls you, you may

accept, decline or ignore the call.

• If you decline the call, busy

information will be sent to the

calling party.

If Someone Calls You

Receive Call

You may also use the Call keys below the circular buttons

on the remote control directly (the green left key to

accept the call and the red right key to decline).

D1509708 User Guide

Cisco TelePresence TRC6

Produced: July 2016 for CE8.2

Change the Layout of the Screen

Whenever you share content or you

are in video conference, you will

be able to change the layout of the

video shown on the screen.

Your system cannot initiate video

conferences unless certain

infrastructure exists in your

organization. If in doubt, consult your

video support team.

You can, however, be invited to a

video conference by others. The

ability to change the screen layout

will then apply.

Any changes you make here will not

aect others than you.

About Layout

Screen layout

Navigate to Layout ( ) in the upper right corner and

press OK on the remote control. This icon will appear

only when relevant.

Use the horizontal Arrow keys on the remote control to

move horizontally to the new layout you would like to use

and press OK.

D1509708 User Guide

Cisco TelePresence TRC6

Produced: July 2016 for CE8.2

Starting from Home screen, use the Cursor keys on the

remote control to select the Settings eld in the upper

left corner of the screen.

Press OK on the remote control.

Use the Down Cursor button on the remote control to

navigate down to Do Not Disturb (one step down) and

use the OK button on the remote control to set it to On

or O (toggling). If your system has Intelligent Proximity

enabled you will need to press the Down Cursor button

twice.

Press the OK key on the remote control to exit the menu,

putting changes into eect.

Availability

Enable Do Not Disturb

Your system can be set up so that it

does not respond to incoming calls.

When set to Do Not Disturb, ringtones

are muted and call attempts made

by others to reach you will appear as

missed calls. You may, however, place

calls as much as you like.

As default, there is a 60 minutes

timeout on the Do not disturb (after

which the system will return to normal

operation), but this may have been

changed to a dierent setting by your

Video Support Team.

About Do Not Disturb

D1509708 User Guide

Cisco TelePresence TRC6

Produced: July 2016 for CE8.2

Starting from Home screen, use the Cursor keys on the

remote control to select the Settings eld in the upper

left corner of the screen.

Press OK on the remote control.

Use the Down Cursor button twice on the remote

control to select Standby. If your system has Intelligent

Proximity enabled you will need to press the Down

Cursor button three times.

Press the OK key on the remote control to exit the menu,

putting changes into eect.

Availability

Enable Standby

Your system can be set to Standby

to save power. You will still be able

to receive calls as usual.

About Standby

D1509708 User Guide

Cisco TelePresence TRC6

Produced: July 2016 for CE8.2

Intelligent

Proximity

D1509708 User Guide

Cisco TelePresence TRC6

Produced: July 2016 for CE8.2

Intelligent Proximity

Control Your System Wirelessly

The Intelligent Proximity feature allows

you to share, see and capture content

from a video system wirelessly on your

own device. You can also use your own

device to control calls on the video

system.

Observe the following:

•

You will need to download (free

of charge) the Cisco Intelligent

Proximity app from App Store or

Google Play. Windows or OS X users,

go to http://www.cisco.com/go/

proximity.

•

Your video support team may have

activated all of the features, or just a

subset of them.

• Intelligent Proximity makes use of

ultrasound when connecting users.

Do not block the microphone of your

smart phone or tablet.

• Intelligent Proximity has been

designed not to work outside the

meeting room.

• However, when privacy dictates,

always keep the meeting room

entrance doors closed to avoid

possible eavesdropping from

adjacent rooms.

About Intelligent Proximity

The Intelligent Proximity is switched on from

the Settings eld in the upper left corner of the

screen by navigating to this eld, pressing OK

on the remote and then press the Down Arrow

key once. Press OK to activate. To deactivate

repeat the process (toggling)

Intelligent Proximity enabled systems will show the Proximity icon

next to the Settings icon on the screen.

D1509708 User Guide

Cisco TelePresence TRC6

Produced: July 2016 for CE8.2

Spark

Connected

Systems

D1509708 User Guide

Cisco TelePresence TRC6

Produced: July 2016 for CE8.2

Getting Started

Spark Connected Systems

The Cisco Spark app is the place

where teams work together, where

their work lives, and how they stay

connected to it all. Post messages,

share content, and meet face-to-

face using your favorite desktop and

mobile devices.

Everything is safely stored in the

cloud. And you can access your

content at any time. No more

worrying if you have the latest

version of a document or the most

up-to-date information anymore.

It’s all right there in the Cisco

Collaboration Cloud.

About Using Spark

Anyone can start using the Cisco Spark

app for free.

• Create private 1-to-1 rooms and team

rooms.

• Have group conversations that include

people from within your organization as

well as those who aren’t. You can use

Cisco Spark to chat with anyone in the

app.

• Easily invite others to join up.

• Participate from a mobile device,

computer, or web browser for anywhere,

anytime collaboration.

• Have 1-to-1 video calls with people

or start a 3-party video call from team

rooms.

• 5GB of free content storage per user.

• Choose to be notied when new

messages or les are posted.

• @mention people so they’ll be notied

of your message even if they’ve turned

o notications for a room.

• Review a history of messages and les

so that everyone stays up-to-date

regardless of time zone or location.

• Share content from other services,

such as Box, or grab content from your

desktop. Simply drag and drop the les

that you want to share in to the room. All

le formats are supported.

• Preview images and PDF, Microsoft

Word, and PowerPoint documents

instantly inside the room.

• Search for people, messages, and

content.

• Add easy-to-use integrations to your

rooms and webhooks to your favorite

software tools.

• Integrate your mobile calendar and

contacts.

•

Join WebEx powered CMRs from the

app.

• Dial SIP conference bridges and

standards-based SIP video endpoints.

• Work condently with end-to-end

content encryption so that only the

intended recipients can read shared

messages and les.

•

To get started check out:

https://help.webex.com/community/

spark

https://help.webex.com/community/

spark/content

Other manuals for TelePresence SX10

This manual suits for next models

Table of contents

Cisco TelePresence SX10 User manual