Denon HEOS 3 HS2 User manual

.
WIIRELESS SPEAKER
BATTERY FOR HEOS 1
Owner’s Manual
HEOS 3 HS2
HEOS 1 HS2
HEOS 1 Go Pack (Sold Separately)
.
Contents Setup Use Troubleshooting Status LED Appendix
1

Introduction 6
Before your begin 7
System requirements 7
Network requirements 7
Controller requirements 8
Getting to know your HEOS speaker 9
Getting to know your battery (sold separately) 10
Front panel 11
Controls 12
Back panel 13
Placing your HEOS speaker 15
Wall or ceiling mounting 15
Powering your HEOS speaker 16
Getting the HEOS app 16
Setting up your first HEOS speaker 17
Adding more HEOS devices 18
Adding wired HEOS devices 18
Adding wireless HEOS devices 18
Using your HEOS speaker 19
Selecting a room/speaker 19
Listening to radio 20
Playing music stored on your mobile device 20
Playing music from your networked PC or NAS 21
Playing music from the AUX input 22
Playing music from a USB device 23
Playing music from Bluetooth device 24
Pairing the HEOS speaker with your Bluetooth devices 24
HEOS account 25
What is a HEOS account? 25
Why do I need a HEOS account? 25
Signing up for a HEOS account 25
Changing your HEOS account 25
Playing from streaming music services 26
Adding a music service 26
Changing music service settings 26
Managing inputs 27
Changing the name of the inputs 27
Hiding an input 27
Managing your phone 28
Listening to the same music in multiple rooms 29
Grouping rooms 29
Ungrouping rooms 30
Grouping all rooms (party mode) 31
Ungrouping all rooms 32
Stereo pairing 33
Creating a stereo pair 33
Changing the name of a stereo pair 35
Contents Setup Use Troubleshooting Status LED Appendix
Contents
2

Adjusting the balance 35
Swapping left and right channels in a stereo pair 36
Removing a stereo pair 36
Using the now playing queue 37
Play Now 37
Play Now & Replace Queue 37
Play Next 37
Add to End of Queue 37
Rearranging the now playing queue 38
Deleting songs from the play queue 38
Deleting all songs from the play queue 39
Saving playlists 39
Performing repeat and shuffle playback 39
Using the favorite 40
Adding to HEOS favorite 40
Deleting station from the HEOS favorite 40
Making speaker adjustments 41
Changing the name of a speaker 41
Changing the wireless network connection 41
Changing the speaker’s equalizer 42
Adjusting the audio quality 42
Adjusting the status light brightness 42
Advanced speaker settings 43
Network settings 43
About wireless power saving 43
Firmware upgrade 44
About 44
Contents Setup Use Troubleshooting Status LED Appendix
3

Updating your system 45
Advanced features 46
Sharing music from your mobile device 46
Wireless performance 46
Submit diagnostics 47
Resetting your controller app 47
Power management 48
Power modes 48
Quick Start Mode 48
Deep Standby 48
Off 48
Setting up HEOS 1 Go Pack 49
Connecting the battery 49
Charging the battery 50
Connecting the Splashguard 50
Close splashguard 51
Turning off/on the battery 51
Basic troubleshooting 52
My speaker won’t connect to my network using the audio cable 52
I get a message “Device was not found” 52
The front LED of HEOS 1 flashes repeatedly 53
Cannot pair a Bluetooth mobile device with the HEOS device 53
Cannot hear Bluetooth music 54
Cannot attach battery (HEOS 1 only) 54
Music cuts out or delays sometimes 55
I hear a delay when using the AUX input with my TV 55
I hear distortion when using the AUX input 56
Connecting to a WPS network 56
Resetting your speaker 57
Restoring the speaker to factory defaults 57
Contact Denon 58
Contents Setup Use Troubleshooting Status LED Appendix
4

Status LED table 59
Battery indicator of HEOS 1 Go Pack 67
When connected to the AC charger/power supply (charging) 67
When running on battery power 67
Supported file types and codecs 68
Specifications 69
Speaker specifications 69
HEOS 3 69
HEOS 1 71
Information 73
Trademarks 73
License 74
License information for the software used in the unit 74
The Spotify software is subject to third party licenses found
here: 83
Contents Setup Use Troubleshooting Status LED Appendix
5

Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.
NOTE
0THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
For latest information, please visit HEOSbyDenon.com
Introduction
The HEOS speaker is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere
around your home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music
from your own music library or from many online streaming music services.
0True multi-room audio - play different songs in different rooms or the same song in every room
0Utilizes your existing home wireless network for quick and easy setup
0Industry leading microsecond audio synchronization between HEOS device
0Legendary Denon audio quality
If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with
your HEOS device).
[Example] HEOS 3
.
HEOS 3 QUICK START GUIDE HS2
Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS Speaker.
Contents Setup Use Troubleshooting Status LED Appendix
6

Before your begin
NOTE
0If you have already installed at least one HEOS device, please skip to the section “Adding more HEOS devices” (v p. 18).
System requirements
Before you begin installing your first HEOS speaker, please make sure you understand and meet a few basic requirements.
oNetwork requirements
Wireless Router - In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home. If you do not have a
wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your
home.
.
The HEOS Extend Wireless Range Extender (sold separately) is available as an accessory, should
you need to setup a new wireless network or extend the range of your existing network. Please
contact Denon for more information about the Wireless Extender.
High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is
also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will
provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.
Contents Setup Use Troubleshooting Status LED Appendix
7

oController requirements
You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these
minimum requirements:
.
iOS Minimum Requirements
0iOS version 7.0 or later
0iPhone® 4 or newer
0iPad® 2 or newer
0iPod touch® (5th generation) or newer
.
Android Minimum Requirements
0Android OS version 2.3 or later
0All resolutions
Contents Setup Use Troubleshooting Status LED Appendix
8

Getting to know your HEOS speaker
Unpack your speaker from the box and verify that the following items are included:
.
QUICK STRT GUIDE
Quick Start Guide Safety Instructions Warranty
(North America model only) Extended Protection Plan
(North America model only)
Audio/Setup cable Ethernet cable
(North America model only)
(European model only)
Power supply
or
HEOS Speaker
HEOS 3 HEOS 1
NOTE
0Please use the power supply and power cord included in the box for your device.
Contents Setup Use Troubleshooting Status LED Appendix
9

Getting to know your battery (sold separately)
Unpack your battery from the box and verify that the following items are included:
.
QUICK STRT GUIDE
Rechargeable battery Splashguard
Quick Start Guide Safety Instructions Warranty
(North America model only)
Extended Protection Plan
(North America model only)
Contents Setup Use Troubleshooting Status LED Appendix
10