Foscam FI9821W User manual

U
Us se er r M Ma an nu ua al l
Model: FI9821W
Indoor HD Pan/Tilt Wireless IP Camera
Black White

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Table of Contents
1 Overviews..........................................................................................................................................................2
1.1 Key Features..............................................................................................................................................3
1.2 Read Before Use........................................................................................................................................3
1.3 Packing Contents .......................................................................................................................................4
1.4 Physical Description...................................................................................................................................4
1.5 SD Card......................................................................................................................................................6
2 Surveillance Software GUI................................................................................................................................7
2.1 Login Window.............................................................................................................................................7
2.2 Surveillance Window..................................................................................................................................9
3 Advanced Camera Settings............................................................................................................................17
3.1 Device Status............................................................................................................................................17
3.1.1 Device Information.............................................................................................................................17
3.1.2 Device Status.....................................................................................................................................18
3.1.3 Session status....................................................................................................................................18
3.1.4 Log.....................................................................................................................................................19
3.2 Basic Settings...........................................................................................................................................20
3.2.1 Camera Name.................................................................................................................................... 20
3.2.2 Camera time ......................................................................................................................................20
3.2.3 Mail Settings ......................................................................................................................................21
3.2.4 User Accounts....................................................................................................................................23
3.2.5 Multi-Camera .....................................................................................................................................25
3.3 Network.....................................................................................................................................................30
3.3.1 IP Configuration.................................................................................................................................30
3.3.2 PPPOE............................................................................................................................................... 32
3.3.3 DDNS................................................................................................................................................. 32
3.3.4 WiFi....................................................................................................................................................37
3.3.5 UPnP..................................................................................................................................................39
3.3.6 Port.....................................................................................................................................................39
3.4 Video.........................................................................................................................................................41
3.4.1 Settings..............................................................................................................................................41
3.4.2 On Screen Display.............................................................................................................................42
3.4.3 Snap...................................................................................................................................................44
3.5 Alarm ........................................................................................................................................................45
3.6 Record......................................................................................................................................................49
3.6.1 Storage Path......................................................................................................................................49
3.6.2 Alarm Record.....................................................................................................................................49

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3.7 PTZ...........................................................................................................................................................50
3.7.1 Pan/Tilt Speed ...................................................................................................................................50
3.7.2 Preset Settings................................................................................................................................... 50
3.8 Path Settings............................................................................................................................................54
3.9 Firewall .....................................................................................................................................................55
3.10 System....................................................................................................................................................56
3.10.1 Back up& Restore settings..............................................................................................................56
3.10.2 System upgrade...............................................................................................................................56
3.10.3 Factory reset....................................................................................................................................58
3.10.4 Reboot System ................................................................................................................................58
4 Playback..........................................................................................................................................................59
5 APPENDIX......................................................................................................................................................61
5.1 FrequentlyAsked Questions .................................................................................................................... 61
5.2 Default Parameters...................................................................................................................................66
5.3Specifications............................................................................................................................................67
6 OBTAINING TECHNICAL SUPPORT............................................................................................................68
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1 O Ov ve er rv vi ie ew ws s
FOSCAM FI9821W is an integrated wireless IP Camera with a color CMOS sensor enabling
viewing resolution 1280*720. It combines a high quality digital video camera, with a powerful web
server, to bring clear video to your desktop from anywhere on your local network or over the
Internet.
With flexible 300-degree pan and 120-degree tilt, FI9821W gives users more comprehensive
control over a monitored site. The FI9821W supports the industry-standard H.264 compression
technology, drastically reducing file sizes and conserving valuable network bandwidth.
The IPCAM is based on the TCP/IP standard. There is a WEB server inside which could support
Internet Explore. Therefore the management and maintenance of your device is simplified by
using the network to achieve the remote configuration, start-up and to upgrade the firmware.
The camera is designed for indoor surveillance applications such as retail stores, offices or
banks. Controlling the IPCAM and managing images are simplified by using the provided web
interface across the network utilizing wireless connectivity.

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1. .1 1 K Ke ey y F Fe ea at tu ur re es s
Standard H.264 video compression algorithm to satisfy the transmission of high definition
video in narrow bandwidth network
1.0 Mega Pixel
Pan 300 degree, tilt 120 degree
Supports IE/Firefox/Google/Safari browser or any other standard browsers
Supports WEP,WPA and WPA2 Encryption
Wi-Fi compliant with wireless standards IEEE 802.11b/g/n
IR night vision (Range:8m)
Supports image snapshot
Supports dual-stream
Supports SD Card to 32G
Supports IR-Cut and the filter change automatically
Embedded FOSCAM DDNS(dynamic domain name service) Service
Supports two-way audio / remote viewing & record from anywhere anytime
Multi-level users management with password protection
Motion detection alert via email or upload image to FTP
Supporting Third Party Domain Name Service
Supports multiple network protocols: HTTP /TCP /IP /UDP /FTP /DHCP /DDNS / UPNP
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1. .2 2 R Re ea ad d B Be ef fo or re e U Us se e
Please first verify that all contents received are complete according to the Package Contents
listed below. Before the Network Camera is installed, please carefully read and follow the
instructions in the Quick Installation Guide to avoid damage due to faulty assembly and
installation. This also ensures the product is used properly as intended.

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1. .3 3 P Pa ac ck ki in ng g C Co on nt te en nt ts s
● IPCAM×1
● CD×1
● Wi-Fi Antenna×1 (only available for wireless
model)
● Quick Installation Guide ×1
● DC Power Supply×1
●Warranty Card×1
● Mounting bracket×1(option)
● Network Cable×1
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1. .4 4 P Ph hy ys si ic ca al l D De es sc cr ri ip pt ti io on n
Front Panel
Figure 1.1
1 Speaker: Built-in speaker
2 LENS: CMOS sensor with fixed focus lens.
3 Infrared LED: 11 IR LEDs
4 Microphone: Built-in microphone
5 WIFI Antenna: Wireless Antenna
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Rear Panel
Figure 1.2
LAN: RJ-45/10-100 Base T
Power: DC 5V/2A Power supply
Power Light: If the power adapter works well, the light will turn on.
Network Light: The LED will blink when power and network cable are plugged in
SD card: Supports to 32G
Audio Input: This jack is used to plug an external microphone
Audio Output: This jack is used to plug an external speaker
Bottom View
There are up to three labels located at the bottom of the camera; this is an important feature of
original Foscam cameras. If your camera does not have labels as shown in Figure 1.3, it may be
a clone. Cloned Foscam cameras can not use original firmware and are not eligible for warranty
or technical services.
Figure 1.3
Reset button: Press and hold down the RESET BUTTON for 5 seconds. Wait for 20 seconds
after released, the IP camera will reboot and it will be reset back to factory default settings. You
must power on the camera before reset.
FOSCAM domain name
Reset button
MAC address of wired connection
MAC address of wireless connection
S/N of FOSCAM
SD Card

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1. .5 5 S SD D C Ca ar rd d
This camera supports SD Card and the max size of SD card must be under 32G.
When you plug in the SD card during the camera work process, please unplug the power adapter
and plug it again, or else the SD Card may be cannot work well.
Go to the SettingsDevice Status Device Status page, you can see the SD card status.
The default storage path of alarm record files is SD card, when the available size of SD card is
less than 256M, the old record files will be deleted automatically.

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2 S Su ur rv ve ei il ll la an nc ce e S So of ft tw wa ar re e G GU UI I
Please refer to the Quick Installation Guide if you install the camera at first time. After finishing
quick installation, you can take time to learn the operation of the software.
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2. .1 1 L Lo og gi in n W Wi in nd do ow w
Figure 2.1
Please check the login window above, it was divided to 5 sections from no. 1 to 5.
Section1 Enter the User name and password
The default administrator username is admin with a blank password, please reset the password
at first using and prevent unauthorized users login the camera (read chapter 3.2.4 about how to
change).
Section2 Media port
The Media port is used to transfer video stream, and the default port no. is 888, you can reset the
port no. between 1 ~65535 on the Settings-NetworkPort page. The camera will obtain the
port no. automatically, you need not to fill it manually.
Section3 Stream
The camera supports two stream modes: Main stream and sub stream. If you want to access the
camera form LAN, here you can select Main stream. If you want to access the camera from
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Internet, here we recommend sub stream.
Note: When the network bandwidth is badly you‟d better select Sub Stream and the video will be
more fluency.
Section4 Select the language
You can select the language you need via click on the language dropdown list to switch.
Section5 Login the camera
Click Login button and you will see the surveillance windows.
Figure 2.2

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2.2 Surveillance Window
Figure 2.3
Section1 FOSCAM Logo/ LiveVideo / Settings/Playback buttons
:FOSCAM LOGO
: Path to surveillance window. Click this button and back to the surveillance window
: Path to Administrator Control Panel, Click it, and it will lead to Administrator
Control Panel and do advanced settings.
: Click this button and back to the Playback panel to view the stored audio files
stored in the SD Card.
Section2 Multi-Device Window
The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the
same time. You can add other cameras in multi-device setting (read chapter 3.2.5).
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