Merrychef eikon e4 Guide

Service & Parts Manual original Instructions
Part Number 32Z3810GB
Issue 1
1
eikonTM
CAUTION MICROWAVE EMISSIONS:
DO NOT BECOME EXPOSED TO EMISSIONS FROM THE
MICROWAVE GENERATOR OR PARTS CONDUCTING
MICROWAVE ENERGY.
Service & Parts Manual
eikon e4

2Service & Parts Manual original Instructions
Part Number 32Z3810GB
Issue 1
1
SYMBOLS
The symbols below are used, where applicable, as visual guidance throughout this manual.
DANGER
This symbol is shown if there is a high risk of severe personal physical injury. The relevant safety precautions MUST
be observed and implemented at all times.
WARNING
This symbol is shown if there is a possible risk of personal physical injury or if damage may occur to the equipment.
The relevant safety precautions MUST be observed and implemented at all times.
INFORMATION
This symbol is used to highlight useful or important information. For example: The manual consists of main sections
(tab markers on the extreme left and right of the pages), followed by the main subject heading, sub-headings and
text. Text with a reference number or letter, such as (1) refers to the same reference on the image.

Service & Parts Manual original Instructions
Part Number 32Z3810GB
Issue 1
3
SAFETY &
REGULATIONS
PRODUCT
DETAILS
TESTING
COMPONENTS
SERVICINGSPARES &
REPLACEMENT
FAULT FINDINGELECTRICAL
CIRCUITS
COMMISSIONING
CONTENTS
SAFETY & REGULATIONS
1 SAFETY REQUIREMENTS 4
1.1 Important: 4
PRODUCT DETAILS
2 PRODUCT OVERVIEW & FUNCTIONS 5
3 MAIN FEATURES 6
4 TECHNICAL SPECIFICATIONS 7
4.1 Specications 7
4.2 Serial Number (Rating Plate): 7
4.3 Compliances: 7
5 INSTALLATION 9
5.1 OVEN LOCATION AND POSITIONING 9
6 ELECTRICAL INSTALLATION 10
7 ELECTRICAL INSTALLATION GUIDE 11
7.1 Phase Loading 11
8 QUICK START GUIDE: QUICK SERVICE OVEN 12
8.1 START UP 12
8.2 USING A COOKING PROGRAM 13
9 OPERATING GUIDE: FULL SERVICE OVEN 14
9.1 easyToUCH MAIN MENU & KEYBOARD SCREEN 14
9.2 DEVELOPMENT MODE: CREATING A COOK PROGRAM 15
9.3 PRESS & GO 16
9.4 USING A COOKBOOK PROGRAM 16
9.5 CHANGING THE OVEN TEMPERATURE 17
9.6 VIEWING & EDITING PROGRAMS 17
9.7 ADDING A NEW PROGRAM GROUP 18
9.8 MOVE A PROGRAM WITHIN A PROGRAM GROUP 18
9.9 ADDING A PROGRAM TO A GROUP 19
9.10 MANAGING PROGRAM GROUPS 19
10 OVEN CONTROL SETTINGS 20
10.1 Oven mode/navigation settings (A) 20
10.2 Language options (B) 20
10.3 Oven temperature settings and labels (C) 20
10.4 Recipe counters (E) 21
10.5 Date and Time settings (F) 21
10.6 Sound levels (G) 21
10.7 Oven Timer (H) 21
10.8 USB oven programs (J) 22
10.9 Restore Factory Defaults (K) 22
10.10 Temperature Band (L) 22
10.11 Change Password (M) 22
11 COOLING THE OVEN DOWN BEFORE CLEANING 23
11.1 Oven cool down 23
11.2 Preparing to clean the oven 23
12 Cold oven CLEANING INSTRUCTIONS e4 24
SERVICING
13 SERVICING THE OVEN 25
13.1 Servicing Procedure: 25
13.2 Enter Service mode: 25
14 ERRORS & DIAGNOSTICS 26
14.1 ERROR MESSAGES 26
14.2 COPYING ERROR MESSAGES: 26
14.3 ERROR LOG 26
14.4 OVEN COUNTERS 26
14.5 VISUAL VIEW 27
15 FIRMWARE UPDATES 28
TESTING COMPONENTS
16 OVEN TESTING 31
16.1 Equipment required 31
16.2 Earth/Insulation Test: 31
16.3 Screen calibration: 31
16.4 OVEN TESTS 32
16.5 Microwave Power Test 32
16.6 Microwave Leakage Test 33
16.7 Temperature Control Test 34
16.8 Soak Test 35
16.9 Recommission Test 35
17 HIGH VOLTAGE COMPONENTS 36
17.1 Power Transformer Test 36
17.2 High Voltage Rectier Test (Diode Board) 36
17.3 High Voltage Capacitor Test 37
17.4 High Voltage Magnetron Test 37
18 MAINS VOLTAGE COMPONENTS 38
18.1 Door Interlock Adjustment 38
18.2 Convection Fan Motor & Controller 39
SPARES & REPLACEMENT
19 OVEN COMPONENTS 40
20 SRB & BTS Circuit Boards 42
20.1 SRB replacement 42
20.2 BTS replacement 42
20.3 PM (Personality Module) replacement 43
21 SPARE PARTS EXPLODED VIEW 44
22 SPARE PARTS 45
FAULT FINDING
23 ERROR CODES DISPLAYED 47
ELECTRICAL CIRCUITS
24 SRB & BTS Circuit Boards 49
24.1 BTS LEDs 49
24.2 BTS Terminal Locations 49
24.3 SRB LED’s 50
24.4 SRB Terminal Locations: 51
25 CIRCUIT DIAGRAMS 52
25.1 POWER CONNECTIONS e4 54
25.2 CONTROL CIRCUIT e4 55
25.3 HEATER CIRCUIT e4 56
25.4 MICROWAVE CIRCUIT e4 57
COMMISSIONING
26 Commissioning the oven 58
26.1 Initial installation 58
26.2 After Service 58

4Service & Parts Manual original Instructions
Part Number 32Z3810GB
Issue 1
SAFETY &
REGULATIONS
Important:1.1
This manual provides technical guidance for engineers
who have successfully undertaken a recognised product
familiarisation and training course run by Merrychef to carry
out service/repair tasks to the appliance/s shown on the
front cover of this manual which must not be used for any
other make or model of appliance.
Please remember that it is wiser not to attempt a service task
if you are unsure of being able to complete it competently,
quickly, and above all safely.
To avoid injury to yourself or others and to protect the
appliance from possible damage, ensure you have read and
understand all the relevant instructions and ALWAYS follow
the Safety Codes when servicing an oven.
Before attempting to repair the oven, check the oven for1.1.1
microwave emissions using a calibrated microwave emission
detector.
Check that the oven is not emitting microwaves, even1.1.2
when supposedly not in operation.
Check that the oven is not operating continuously,1.1.3
whether the display indicates cooking or not.
Never manipulate the mains power lead whilst it is live.1.1.4
Before removing the oven casing ALWAYS isolate the1.1.5
oven from the mains electricity power supply; switch o and
disconnect the oven plug from the wall socket, turn o isolator
switch to disconnect xed wired ovens. NOTE: The oven switch
does not provide adequate protection against electric shock as
it does not isolate all of the internal wiring from the mains.
The equipment must be locked-o to prevent the oven1.1.6
from being inadvertently powered up.
Do not leave the oven unattended without the oven1.1.7
panels tted and keep within sight of other personnel
when testing the oven, ensuring persons other than trained
engineers are denied access.
The minimum number of panels should be removed and1.1.8
the HT capacitors must be discharged before working on the
oven using a suitably insulated 10 MΩ Resistor.
Temporary insulation should be used to prevent1.1.9
accidental contact with dangerous conductors.
Do not touch any internal wiring within the Oven,1.1.10
whether you believe it is live or not and avoid touching the
Metalwork (Casing, Panels, etc) of the Oven with your Body.
Only use electrically rated screwdrivers for adjusting1.1.11
‘Pots’ etc., ensuring the tool touches nothing else.
Ensure the Test Equipment is set correctly before use.1.1.12
Test equipment such as meter test leads or clamps must1.1.13
be tted and removed whilst the unit is dead, for each and
every test.
Do not undertake functional Magnetron testing with the1.1.14
oven panels removed.
Avoid touching the Test Equipment, unless necessary for1.1.15
the operation.
Upon completion of a service follow the steps for1.1.16
‘Commissioning the oven’under the Commissioning section of
this manual.
SAFETY REQUIREMENTS1
DANGER:
BEFORE REMOVING THE OVEN CASING, ISOLATE
THE OVEN FROM THE MAINS ELECTRICITY
POWER SUPPLY; SWITCH OFF, DISCONNECT
OVEN PLUG FROM WALL SOCKET, TURN OFF
ISOLATOR SWITCH TO DISCONNECT FIXED
WIRED OVENS AND LOCKOFF.
WARNING:
ALWAYS DISCHARGE THE HT CAPACITORS
BEFORE WORKING ON THE OVEN USING A
SUITABLY INSULATED 10M RESISTOR.
IF SMOKE IS OBSERVED:
SWITCH OFF THE OVEN  DISCONNECT/ISOLATE
FROM THE ELECTRICAL SUPPLY 
KEEP THE OVEN DOOR CLOSED TO STIFLE ANY
FLAMES.

Service & Parts Manual original Instructions
Part Number 32Z3810GB
Issue 1
5
Upper catalytic
converter
Heater elements
Convection
fan
Heater
elements
Grease
filter
Lower catalytic
converter
3
3
2
2
1
Impinger
plates
PRODUCT
DETAILS
PRODUCT OVERVIEW & FUNCTIONS2
CONSTRUCTION
Stainless Steel cavity and casework.
CONTROL SYSTEM
Colour touchscreen, icon driven.
Storage for up to 1024 programs with 6 stages per
cooking program providing a user instruction for
each stage.
USB memory stick data transfer.
Support for optional remote communications
Ethernet module.
Safety system: ensures control area temperature is
within limits.
MICROWAVE POWER
Two magnetrons.
Distribution system, rotating active antennae.
Microwave settings, o or 5-100% in 1% increments.
Safety system: agency approved monitored
interlock door system, current monitoring and
overheat detection for magnetrons.
CONVECTED HEAT
Temperature settings 0°C o and from 100°C to
275°C in 1° C steps.
Distribution system, recalculating airow
impingement.
Convection fan setting, 10-100% in 1% increments.
Safety system: oven cavity overheat detection.
How it works:
The convection fan pulls air in through the grease lter (1)
which removes the majority of particulates from the air ow.
The air is then heated and returned to the cavity through
the catalysts (2) and impinger plates (3) to produce an even
heat pattern in the oven. This heat layout minimises the areas
where grease can build up, allowing food to cook evenly to
produce a crisp golden nish.
Start up Sequence
With the oven switch in the OFF position and the
mains power ON, the BTS & SRB boards boot up.
When the oven switch is turned ON the splash
screen briey displays oven information and the
cabinet cooling fan is activated.
After completing a successful logic test, the safety
relay is energised and the oven preheats or displays
a preheat temperature choice. Once preheated the
oven displays the main menu if in FS mode or a
recipe selection if in QSR mode.
Shutting Down Sequence
When oven switch is turned OFF the screen displays
‘Shutting Down’and the cooling fan operates until
the cabinet temperature has been suciently
reduced (cavity temperature of 50C).
The safety relay is de-energised and the BTS & SRB
boards remain active.

6Service & Parts Manual original Instructions
Part Number 32Z3810GB
Issue 1
PRODUCT
DETAILS
1
5
8
10 11 12
2
6
9
3
4
7
MAIN FEATURES3
ON/OFF SWITCH1
ON (I) activates the oven, OFF (0) switches the
oven to standby mode. IT DOES NOT ISOLATE
INTERNAL WIRING FROM THE MAINS SUPPLY.
CONTROL PANEL
2
Touch sensitive controls (easyToUCH) for
controlling oven functions, including diagnostics
and service mode.
USB menuKey
3
A socket, located under the logo, allows a USB
menuKey to be used to update the cooking
programs and oven rmware on the pcb’s.
OVEN CAVITY
4
The oven cavity is mostly constructed from
stainless steel panels which must be kept clean
to avoid contamination of food products and
allow the oven to perform at peak eciency.
IMPINGER PLATES (Upper & Lower)
5
Direct the air in the cavity. They must be cleaned
on a regular basis, and kept free of debris.
OVEN DOOR
6
The twin-skinned door has a thermally insulated
inner section to lower the surface temperature
and incorporates a microwave choke.
DOOR SEAL
7
Provides a tight seal around the door and
must be kept clean. The seal must be checked
regularly and replaced if worn or damaged.
AIR FILTER
8
The air intake provides cooling air for internal
components and must be cleaned daily and
must NOT be obstructed. The lter must be in
place for the oven to function.
STEAM VENT
9
Vents steam from the oven cavity.
HOT AIR FAN
10
Circulates hot air through the catalytic
convertors and oven cavity.
RATING PLATE
11
The rating plate, located on the rear oven cover,
states the Model, Serial Number, Electrical
Ratings and Manufacturers telephone number.
MAINS ELECTRIC POWER CABLE
12
Located on the rear of the oven and must be
replaced if worn or damaged.

Service & Parts Manual original Instructions
Part Number 32Z3810GB
Issue 1
7
750mm
29.5in
584mm
23.0in
591m
23.3in
643mm
25.3in
356mm
14.0in
PRODUCT
DETAILS
TECHNICAL SPECIFICATIONS4
Specications4.1
Serial Number (Rating Plate):4.2
Serial number: MM YY SITE SERIAL
i.e. 06 10 2070 12345 (0610207012345)
Oven manufactured in June 2010 at Sheeld (UK),
production number 12345.
Model Number: MODEL CONVECTION MICROWAVE
VOLTAGE HERTZ LEAD PLUG COMMUNICATION
VERSION CUSTOMER/ACCESSORY COUNTRY
i.e. e4C S V 30 5 H E U 1 GM EU
(e4CSV305HEU1GMEU)
model e4C, 3200W, 1500W, 230V, 50Hz, L+N+E(4mm
EU), 3-pin plug, USB, 1, General Market, European.
Compliances:4.3
EU Directives
EMC 2004/108/EC
LVD 2006/95/EC
RoHS 2002/95/EC
MD 2006/42/EC
Description unit
Touch screen controls programs
Ambient operating temperature °C
External HxWxD mm
External HxWxD inches
Internal HxWxD mm
Internal HxWxD inches
Cooking chamber Ltr (cu.ins)
Power output microwave Watts
Power output convection kW
Power supply Hz
Power supply kW
Unpackaged oven weight nett Kg (lbs)
Sound pressure level dB(A)
Stacking (with kit) oven
e4
1024
<40
591x584x750
23.3x23.0x29.5
218x375x312
8.6x14.8x12.3
25.5 (1566)
1500
3.2
50 & 60
7.0
82.5 (182)
<70
1

8Service & Parts Manual original Instructions
Part Number 32Z3810GB
Issue 1
PRODUCT
DETAILS
EC Declaration of Conformity
Manufacturer
Merrychef Limited 2)1) Viscount Catering Limited
Station Road West Provincial Park
Ash Vale Nether Lane
Aldershot Eccleseld
Hampshire Sheeld
GU12 5XA S35 9ZX
United Kingdom United Kingdom
Equipment details
Generic Model Numbers eikon e3, eikon e4, eikon e5
Description Commercial Combination Microwave Oven
Declaration of Conformity with directives and standards
The manufacturer hereby declares that its commercial combination microwave ovens listed above comply with the following
directives and standards.
Compliance with Directives
The commercial combination microwave ovens comply with the relevant provisions of the following European Directives
EMC 2004/108/CE LVD 2006/95/EC RoHS 2002/95/EC MD 2006/42/EC
Harmonised Standards Applied
The commercial combination microwave ovens comply with the relevant requirements of the following European standards.
EN 60335-2-90: 2006•
EN 60335-1: 2002+A11+A1+A12+A2+A13•
EN 62233:2008•
EN 55014-2:1997 inc A2:2008 in accordance with Category IV requirements•
Electrostatic discharge IEC 61000-4-2:1995
Radiated RF interference IEC 61000-4-3:1996
Fast transient common mode, AC port IEC 61000-4-4:1995
Mains surge, AC port IEC 61000-4-5:1995
RF current, common mode, AC port IEC 61000-4-6:1996
Mains voltage dips & interruptions IEC 61000-4-11:1994
Flicker IEC 61000-3-11:2000•
EN 55011:2007 Classication: Class A, Group 2•
Mains terminal disturbance voltage Table 2a
Radiated disturbance, magnetic eld* Table 5a
Radiated disturbance, electric eld Table 5a
Radiated disturbance, electric eld* Tables 6, 7 and 8
AS/NZS CISPR 11•
Radiated disturbance CISPR 11:2003:A1:2004
Conducted disturbance CISPR 11:2003:A1:2004
Quality and environmental management
Merrychef Limited and Viscount Catering employ a certied quality management system in accordance with EN ISO 9001:2008
and Viscount Catering employs a certied environmental management system in accordance with EN ISO 14001

Service & Parts Manual original Instructions
Part Number 32Z3810GB
Issue 1
9
PRODUCT
DETAILS
2
1
A A
A B
The oven will not operate without the AIR
FILTER correctly tted in place.
INSTALLATION5
OVEN LOCATION AND POSITIONING5.1
Choose a site away from major heat sources.
DO NOT position so that hot air is drawn in from
fryers, grills, griddles, etc.
A heat barrier to the height of the oven must be
installed if sited next to a burner, stove or range.
Place the oven on a permanent nonslip/
nonammable at surface that is LEVEL, STABLE and
STRONG enough for the oven and contents.
Allow a minimum clearance (A) of 2 inches (50mm)
around the oven for hot air to escape.
Allow sucient clearance (B), in front of the oven for
the door to open fully.
The air intake is located at the lower front of the
oven (1) and it is important that the airow is
as cool as possible and not preheated by other
appliances such as burners, stoves, ranges, fryers,
grills and griddles as this will deteriorate the life
and performance of the oven.
Do not ax labels/stickers to oven other than those
applied or approved by the manufacturer.
HANDLING & STORAGE:
When moving an oven always observe and follow
National and local requirements for lifting and
moving heavy objects. Do not use the oven door
handle to lift oven.
When not in use, electrically disconnect the oven
and store safely in a dry cool place, do not stack
ovens.
OVEN STACKING5.1.1
Maximum of 2 high using stacking clamps (2), part
number ?????.

10 Service & Parts Manual original Instructions
Part Number 32Z3810GB
Issue 1
PRODUCT
DETAILS
2
1
ELECTRICAL INSTALLATION6
Establishments with standard (Type ‘B’) circuit
breakers are sensitive to ‘surges’ which occur on
switching on freezers, refrigerators and other
catering equipment, including microwave ovens.
Because of this, we strongly recommend that
a separate Type‘C’ circuit breaker (designed
specically for this type of equipment) must be
tted. An individual, suitably rated circuit breaker
should be tted for each oven installed.
DANGER!
THIS APPLIANCE MUST BE EARTHED.
FAILURE TO DO SO MAY RESULT IN
ELECTRIC SHOCK AND DEATH.
The oven must be connected to a separate
electrical supply installed by a qualied and
approved electrician.
A suitably rated isolating switch with a 3mm
contact gap on all poles should be tted for
each oven installed.
WARNING: HIGH LEAKAGE CURRENT
EARTH CONNECTION IS ESSENTIAL.
If you are in any doubt about your electrical supply, seek the
advice of a qualied electrician.
SINGLE PHASE
BLUE (NEUTRAL)
GREEN & YELLOW (EARTH)
BROWN (LIVE)
TWIN PHASE
GREEN & YELLOW (EARTH)
BLUE (NEUTRAL)
BROWN TO LIVE No.1
BLACK TO LIVE No.2
This equipment complies with EN61000-3-11,
however, when connecting sensitive equipment
to the same supply as the oven, the user should
determine in consultation with the supply authority,
if necessary, that a low impedance supply is used.
SINGLE PHASE (1)
UK models are tted with a Blue 32Amp Plug to IEC
60309 (EN 60309)
The Circuit Breaker should be rated at 40A (Type C).
TWIN PHASE (2)
Twin Phase models should be connected as shown.
The Circuit Breaker should be rated at 20A/Phase
(Type C).
EQUIPOTENTIAL
An Equipotential Earth point is provided
on the rear panel of the oven for
independent Earth (GND) connection.
POWER SUPPLY: EARTH LEAKAGE CIRCUIT
BREAKERS
If the oven is connected to an Earth Leakage Circuit
Breaker device, this should allow a minimum of 30
milliamperes earth current without interrupting the
circuit.

Service & Parts Manual original Instructions
Part Number 32Z3810GB
Issue 1
11
PRODUCT
DETAILS
230V
230V 230V
400V
16 Amps
16 Amps
32 Amps
Brown
Blue
Black
Yellow/GreenEarth
Grey
Brown
Blue
DANGER!
THIS APPLIANCE MUST BE EARTHED.
FAILURE TO DO SO MAY RESULT IN ELECTRIC
SHOCK AND DEATH.
The oven must be connected to a separate
electrical supply installed by a qualied and
approved electrician.
A suitably rated isolating switch with a 3mm
contact gap on all poles should be tted for each
oven installed.
WARNING
HIGH LEAKAGE CURRENT.
EQUIPOTENTIAL
An Equipotential Earth point is provided on
the rear panel of the oven for independent
Earth (GND) connection.
Phase Loading7.1
Oven loading per phase is not equal therefore we
recommend that other electrical equipment is
connected to L3+ N.
Circuit Breakers
TWIN PHASE
Circuit Breakers should be rated at 20A per Phase
and be Time Delay, Motor Start Type (European Type C).
SINGLE PHASE
Circuit Breakers should be rated at 40A per Phase
and be Time Delay, Motor Start Type (European Type C).
Earth Leakage Circuit:
If the oven is connected to an Earth Leakage Circuit
Breaker device, this should allow a minimum of 30
milliamps earth current without interrupting the circuit.
If you are in any doubt about your electrical supply,
seek the advice of a qualied electrician.
ELECTRICAL INSTALLATION GUIDE7
OTHER
EQUIPMENT
ELECTRICAL
SUPPLY
TWIN PHASE OVEN
LOADING
SINGLE PHASE OVEN
LOADING
Earth connection is essential.
Phase Loading Diagram
RED
Rear view of plug
Plug Type:
Three Phase
32Amp
IEC 60309
[EN60309]
L1+ L2+ N+ E
[L3 is not used]
20 Amp
BLUE
Rear view of plug
Plug Type:
Single Phase
32Amp
IEC 60309
[EN60309]
L1+N+E
40 Amp

12 Service & Parts Manual original Instructions
Part Number 32Z3810GB
Issue 1
PRODUCT
DETAILS
2
1
3
4
5
QUICK START GUIDE: QUICK SERVICE OVEN8
START UP8.1
1. Switch the oven on;
Make all the relevant safety checks and ensure the
oven is clean and empty before pressing the oven
switch down to activate the oven.
2. The easyToUCH screen illuminates with the
display briey showing the serial number and oven
data. Lightly tap the screen once to freeze the
display, tap again to continue.
3. When the oven is setup with two or more
preheating temperatures a choice is displayed.
Scroll arrows at the bottom of the screen indicates
there are more temperature choices not shown
on screen, if necessary, use the scroll arrows, then
select the temperature required to start preheating
the oven.
4. During preheating the display shows the progress
as the oven heats up to the set temperature. (To
stop the oven heating touch the red‘X’ symbol.)
5. The oven is ready to use when the‘COOKBOOK’ is
displayed.
DISPLAYS ALL COOKING PROGRAMS (Optional)
SHOWS PROGRAM GROUPS
FAVOURITES (Optional)
CHANGE OVEN TEMPERATURE (Optional)
PROGRAM GROUP
Each group contains a
collection of cooking
programs.
STOP/CANCEL
COOKBOOK DISPLAY
The easyToUCH screen display, layout and icons
shown herein, are for guidance purposes only and are
not intended to be an exact representation of those
supplied with the oven.

Service & Parts Manual original Instructions
Part Number 32Z3810GB
Issue 1
13
PRODUCT
DETAILS
1
5
6
23
4
1. Select a program group, for example, ‘BURGERS’to
display the individual cooking programs.
2. Select a cook program to start, for example, 2
BURGERS.
3. Follow instructions if displayed on the screen.
4. Touch the green tick to cook.
The cooking time counts down for each program
stage.
5. When the program ends a red bar is displayed
usually with an audible sound - open the door or
touch the red‘X’ to return to the cook program.
Note; opening the oven door during cooking stops the
cooking program and displays a warning. Closing the
door allows the user to continue or cancel the cooking
program.
Taking all the necessary
precautions to ensure you do not
burn yourself, open the oven door
to place the food into the hot oven
and close the door.
PROGRAM STAGE
USING A COOKING PROGRAM8.2
AIR FILTER
IMPORTANT:
Clean the AIR FILTER (6) in the base of the oven
every day and ensure that the air lter is in place
prior to operating the oven. See ‘CLEANING &
MAINTENANCE’.

14 Service & Parts Manual original Instructions
Part Number 32Z3810GB
Issue 1
PRODUCT
DETAILS
1
2
3
4
5
6
easyToUCH MAIN MENU &9.1
KEYBOARD SCREEN
MAIN MENU SCREEN:
1. DEVELOPMENT MODE enables multistage cooking
programs to be developed, then stored under a
name and symbol for reuse.
2. PRESS & GO allows quick access to use the
cooking programs that are already stored.
3. COOKBOOK contains the oven’s cooking
programs. It displays Favourites, Cooking Program
Groups and a complete listing of all cooking
programs available.
4. CLEANING/TEMP CHANGE allows the oven
temperature to be changed and the oven to be
prepared for cleaning with reminders displayed to
assist during the cleaning process.
5. SETTINGS are used to control the oven settings
and functions including time and language, loading
cooking programs and for service and maintenance
purposes.
6. KEYBOARD SCREEN is used to enter an authorised
password to enter data for programs and may
restrict operator access to some functions.
For Program Names, Program Group Names
and Passwords use 1-20 characters in 2 lines
max.
For Stage instructions use 1-54 characters in
5 lines max.
OPERATING GUIDE: FULL SERVICE OVEN9
DEVELOPMENT
MODE
MENU
SHORTCUT
COOKBOOK
CLEANING/
TEMP CHANGE
SETTINGS
SCREEN
KEYBOARD
SCROLL
KEYBOARD
PREVIOUS
SCREEN
Backspace
CLEAR SCREEN
ENTER / OK
SPACEBAR
RETURN

Service & Parts Manual original Instructions
Part Number 32Z3810GB
Issue 1
15
PRODUCT
DETAILS
1
5
2
6
3
4
2
6
3
4
5
1
7
Running and saving the program
1. Select OK to conrm the Program.
2. Run the program (optional).
If the results are not satisfactory, select the
backspace, change the cooking settings and retest.
3. Select the save Cookbook symbol to record the
program to the cookbook.
4. Select an image to represent the program.
(Use the scroll arrows for more pictures.)
5. Enter the name for the cooking program, using
a maximum of 20 characters, for example, ‘1
BURGER’, then select OK to save the program to the
Cookbook.
6. A symbol with a green tick on a book is displayed
to indicate that the program has been successfully
saved to the Cookbook.
DEVELOPMENT MODE: CREATING A9.2
COOK PROGRAM
1. Select the ‘chef’s hat’ symbol from the main menu
to enter development mode.
Enter stage 1 of the program
2. The temperature displays the set preheated oven
temperature.
To increase or decrease the temperature required,
select the temperature symbol (2), enter the
temperature in the keypad within the limits
displayed and select OK.
3. Select and set the cooking time up to a maximum
of 10 minutes.
For example : Enter 110 (1minute and 10 seconds).
4. Select and set the Microwave Power [0, 5-100%]
5. Select and set a Fan speed (if available) within the
limits shown.
6. Select the information icon to enter an instruction
(Optional). The instruction appears in the display at
the beginning of that stage.
For example : ‘Stage 1 place product in the oven’.
Enter stage 2 of the program (Optional).
7. Programs can have up to a maximum of 6 stages.
Repeat the steps 2-6 from stage 1 above.
WARNING: ENSURE PRODUCT IS IN THE
OVEN AND ALL SAFETY PRECAUTIONS
ARE FOLLOWED BEFORE RUNNING THE
PROGRAM.
Enter the cooking time
on the pad.
Select OK to accept the
time.
To Set the cooking Time
select the Time symbol.
Example below; setting the cooking time (step 3):
STAGE 1
DISPLAYED
ADD STAGE
STAGE 2
DISPLAYED
BACK TO STAGE 1
CLEAR
DELETE STAGE

16 Service & Parts Manual original Instructions
Part Number 32Z3810GB
Issue 1
PRODUCT
DETAILS
1
1
2
2
3
5
3
4
1 2 3
Change the
order of a
selected item
shown in the
Press & Go
screen.
Move a
selected item
to or from the
Press & Go
screen.
Select to scroll
a list up or
down.
PRESS & GO9.3
Running a cooking program from the Press &
Go menu.
1. Select ‘PRESS & GO’ from the main menu screen.
2. Select the item required to cook.
3. The display shows the temperature, cooking time,
microwave power and fan speed while the timer
counts down. The timer bar turns red to indicate the
cooking cycle has nished.
Choosing which cooking programs are shown in
the ‘PRESS & GO’ menu screen.
1. After selecting ‘PRESS & GO’ from the main menu
screen, select the EDIT symbol.
2. Two lists are displayed, the‘PRESS & GO’ menu
items are shown in the upper list and the lower list
shows other menu items which are available. Both
lists can be scrolled up or down using the arrows on
the extreme right.
3. Select an item, then choose whether to change its
order within the menu or to remove it into the lower
list.
4. Select an item to move into the upper list, making
it available in the‘PRESS & GO’ menu.
5. Select backspace to return to the menu screen
when nished.
WARNING: ENSURE THERE IS FOOD
PRODUCT IN THE OVEN BEFORE
STARTING A COOKING PROGRAM.
WARNING:
HOT SURFACE HAZARD
USING A COOKBOOK PROGRAM9.4
To nd the required Program in the cookbook.
1. Select ‘COOKBOOK’ from the main menu screen.
2. Select the ALL MENUS symbol.
3. Use scroll up/down arrows to nd the program.
NOTE: if an image has a red line around it the oven
temperature is set too high or too low for that
recipe. See ‘CHANGING THE OVEN TEMPERATURE’.
Taking all the necessary precautions to ensure you
do not burn yourself, place the food product into
the hot oven cavity and close the door.

Service & Parts Manual original Instructions
Part Number 32Z3810GB
Issue 1
17
PRODUCT
DETAILS
1 2 3
5 64
1 2 3
4 5
CHANGING THE OVEN9.5
TEMPERATURE
1. Take note of the temperature required for the
recipe and select OK.
2. Select the temperature symbol.
3. An asterisk next to the number indicates the
present oven temperature, select the required oven
temperature for the recipe. Once the oven is at the
required temperature continue from selecting the
‘COOKBOOK’ in step 1.
4. Select the required cooking program to start
cooking.
For example,‘1 BURGER’.
5. The program either starts immediately displaying
a countdown timer, or an instruction is displayed
rst; follow the stage instruction then select OK to
start cooking. If the oven door is not opened within
30 seconds a warning message appears.
6. The cooking timer counts down to zero and
makes a sound to indicate an operator action is
required at the end of a cooking stage or the end of
a cooking program.
Once the cooking program has nished, opening
the oven door to remove the food returns the
display to the‘COOKBOOK’ screen.
Note; opening the oven door during cooking stops the
cooking program and displays a warning. Closing the
door allows the user to continue or cancel the cooking
program.
To check the oven temperature when cooking, lightly
tap the temperature displayed, the oven cavity
temperature is shown with an asterisk.
VIEWING & EDITING PROGRAMS9.6
1. Select ‘COOKBOOK’ from the main menu screen.
2. Select the ALL MENUS symbol.
3. Select ‘EDIT COOKBOOK’.
4. Use the up/down scroll arrows on the right side of
the screen to nd the cooking program, for example
1 BURGER and select the view/edit cooking program
symbol.
5. View or adjust the program as required, see
Development mode for details.

18 Service & Parts Manual original Instructions
Part Number 32Z3810GB
Issue 1
PRODUCT
DETAILS
1 2 3
4
1
5
2
6
3
4
Scroll to show
programs in
the current
Program
Group
Move the
selected
program within
the Program
Group
Program Group
ADDING A NEW PROGRAM GROUP9.7
To add a new Program Group.
1. Select ‘COOKBOOK’ from the main menu screen.
2. Select ‘EDIT COOKBOOK’.
3. Select the ‘ADD A NEW GROUP’ symbol.
4. Enter a name for the new Program Group (max. 20
characters).
5. Select an image to represent the Group.
(Use the scroll arrows for more pictures.)
6. Select OK to save the Program Group to the
Cookbook.
Select backspace to return to the ‘COOKBOOK’.
MOVE A PROGRAM WITHIN A9.8
PROGRAM GROUP
Example moving the position of the ‘4 BURGERS’
cooking program within the program group called
‘BURGERS’.
1. Select ‘COOKBOOK’ from the main menu screen.
2. Select the ‘BURGERS’ program group.
3. Select ‘EDIT COOKBOOK’.
4. Use the up/down scroll arrows on the right side
of the upper part of the edit screen to view the
cooking programs in the group.
Then select the cooking program to be moved (‘4
BURGERS’) and use the up/down arrows on the
left side of the upper screen to move the selected
program within the program group.
Select backspace to return to the ‘COOKBOOK’
screen.

Service & Parts Manual original Instructions
Part Number 32Z3810GB
Issue 1
19
PRODUCT
DETAILS
1
5
2
34
1
5
2
6
3
4
MANAGING PROGRAM GROUPS9.10
To move a program position in a Program
Group
1. Select ‘COOKBOOK’ from the main menu screen.
2. Select ‘EDIT COOKBOOK’.
3. Use the scroll arrows, up and down on the right
side of the screen to locate all the Program Groups.
4. Select the Program Group to be moved and use
the up and down arrows, on the left side of the
screen to move the selected program.
5. Select backspace to go back to the ‘COOKBOOK’.
To change the Program Group name.
Select the Program Group.
Select EDIT PROGRAM GROUP.
Enter the new name and select OK.
To delete a Program Group
Select the Program Group.
Select the DELETE Program Group symbol.
Select OK to Delete the Group.
Scroll to show
Program
Groups
Move the
selected
Program
Group
Edit the
selected
Program
Group name
Delete the
selected
Program Group
ADDING A PROGRAM TO A GROUP9.9
To add a cooking program to an existing
PROGRAM GROUP.
Example add Program ‘4 BURGERS’ to the program
group ‘BURGERS’.
1. Select ‘COOKBOOK’ from the main menu screen.
2. Select the ‘BURGERS’ Program Group.
3. Select ‘EDIT COOKBOOK’.
4. In the lower part of the screen use the up/down
scroll arrows on the right side to nd and select the
‘4 BURGERS’cooking program.
5. Select the green UP arrow to add the‘4 BURGERS’
cooking program to the Program Group in the
upper part of the screen, then select backspace to
return to the cooking programs.
6. Select backspace again to return to the
‘COOKBOOK’.

20 Service & Parts Manual original Instructions
Part Number 32Z3810GB
Issue 1
PRODUCT
DETAILS
A
B
C
D
1 2
D
G
K
A B
E
C
F
J
M
H
L
3 4
1. Select the ‘settings’ symbol from the main menu
screen.
2. Enter the password and select OK to display the
Settings menu (3) comprising:
A. Oven mode/navigation settings.
B. Language options.
C. Oven temperature settings and labels.
D. Service information and error logs (password
required).
E. Recipe counters.
F. Date & time settings.
G. Speaker sound levels.
H. Oven Timer (Temperature/ON/OFF).
J. USB program connection.
K. Restore settings to Factory defaults.
L. Temperature Band.
M. Change Settings/Service access passwords.
When nished with a setting, select backspace to
return to the main settings menu.
To exit the settings menu, select backspace,
a prompt will be displayed to either ‘SAVE’ or
‘DISCARD’ any changed settings (4).
OVEN CONTROL SETTINGS10
Oven mode/navigation settings (A)10.1
Select the oven mode/navigation symbol (A)10.1.1
from the‘Settings’menu.
Select ‘Quick Serve Mode’for cooking only,10.1.2
or‘Full Serve Mode’for cooking & development
programs.
Select ‘Enable Settings’to display an ‘unlock’10.1.3
symbol on the Quick Serve Cookbook screen to allow
access to the‘Settings’menu.
Language options (B)10.2
Select the globe symbol (B).10.2.1
Select the checkbox of the required language10.2.2
from the list shown.
Oven temperature settings and10.3
labels (C)
To change the oven preheat temperature, select10.3.1
the temperature symbol (C) to display the keypad,
enter the required temperature and select OK.
Note, the temperature options screen is only10.3.2
displayed at start up when two or more temperatures
are set above minimum.
To change a temperature label, select the label10.3.3
to display the keyboard, enter the required label name
and select OK.
For Service information & error logs (D) refer
to Servicing.