2.
To Operate the Doors
Lift the handle 90° so the locking tip will clear the wire
on the front panel, then slide the bolt to the left and
swing the door open.
To close, swing the door back toward the crate, push the
door firmly against crate, lift the handle to a 90° angle
and slide the bolt to the right, making sure the locking
tip engages on the right side of the wire on the front
panel. Be sure the handle is in the down position.
Removing the Plastic Pan
The pan stop is under the front door panel on the wire that
touches the floor. The pan stop wraps behind and then over the
bottom wire of the front door panel to create a barrier that
prevents the pan from sliding out of the crate. To remove the
plastic pan for cleaning, disengage the pan stop and slide out the
plastic pan. When the pan is in the crate, make sure it is secured
with the pan stop fully engaged.
Locking
Tip
To Fold and Transport the Crate
Fold down the crate by reversing the assembly process starting at step 6.
Maintenance
To protect the finish of your crate and the bottom pan, use only mild, non-abrasive cleaners and water. Any coarse scrubbing or abrasive materials
could damage finish.
Do not expose the plastic pan to direct sunlight for extended periods of time as this may lead to warping or damage to the pan.
To help reduce noise, place a piece of carpet or cut a piece from the crate carton and place it inside the crate beneath the pan.
LIMITED MANUFACTURER’S WARRANTY
1. For one (1) year from the date of original purchase, MIDWEST Homes For Pets (“MIDWEST”) warrants to the purchaser of this crate that, should it prove
defective by reason of improper workmanship and/or material, MIDWEST will repair or replace, at its option, any defective part of the crate, without charge for
the part or for shipping. Replacement parts are warranted for the remainder of the original period.
2. THIS WARRANTY DOES NOT COVER defects in the crate caused by any animal, any physical abuse to or misuse of the crate, any damage caused by the
original purchaser or any third party, or any defects arising or discovered more than one (1) year from the original retail purchase date.
3. STEPS TO OBTAIN WARRANTY SERVICE:
A. The purchaser must call MIDWEST’s HELPLINE, 800-428-8560, to report the alleged defect to a customer service representative or obtain missing parts.
B. The customer service representative will determine if the defect is covered by this warranty, and if it is, will authorize and instruct the purchaser in how to
obtain corrective action.
C. MIDWEST may require the purchaser to present the sales receipt or other proof of purchase prior to authorizing any return or replacement. No returns or
replacements will be permitted without proper authorization. If a return or replacement is authorized, you may be requested to return the item to MIDWEST or
to make the item available for pick-up by MIDWEST.
4. ANY EXPRESS WARRANTY NOT PROVIDED IN THIS WARRANTY DOCUMENT, AND ANY REMEDY FOR BREACH OF CONTRACT THAT, BUT FOR THIS
PROVISION, MIGHT ARISE BY IMPLICATION OR OPERATION OF LAW, IS HEREBY EXCLUDED AND DISCLAIMED. THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND OF FITNESS FOR ANY PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO A TERM OF ONE (1) YEAR. SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
5. UNDER NO CIRCUMSTANCES SHALL MIDWEST BE LIABLE TO PURCHASER OR ANY OTHER PERSON FOR ANY SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, WHETHER ARISING OUT OF BREACH OF WARRANTY, BREACH OF CONTRACT, OR OTHERWISE. SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY
TO YOU.
6. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
TOLL-FREE SERVICE HELPLINE: If you have any problems or questions with the assembly of your new New World crate call our Service
Helpline at: 1-800-428-8560 between 9:00 a.m. and 4:00 p.m. (EST) Monday through Friday.
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