
Go to the aurora sky Projector’ settings page, look for “remove device”
Remove it and reset the star projector and pair it again through the APP.
Go to the aurora sky Projector ’ settings page, look for “remove device”
Remove it and reset the aurora Projector and pair it again through the APP.
If you are using android device, Try borrow an Ipad or iphone to pair, download
the Genio APP to ipad or iphone, log in using your existing genio user name
and password, pair it, then go back to your android device, it will show up under
your account
Ensure Projector is in a location with strong Wi-Fi signal coverage
Manually disable the 5Ghz Wi-Fi signal on the router setting (please contact
your internet provider if you are not sure how to disable it, after you successfully
pair the device, you can turn the 5Ghz Wi-Fi back on)
Ensure that the 2.4Ghz Wi-Fi signal is on.
Ensure only the BLUE LED is blinking rapidly
Please double check you have entered the correct 2.4Ghz Wi-Fi SSID and
password
Please try the instruction on https://www.mirabellagenio.com.au/faqs/