NEFF M5 R6 Specification sheet

Induction hob
[en] Information for Use
M5..R6...

en Safety
2
Futher information and explanations are available
online:
Table of contents
1 Safety....................................................................2
2 Avoiding material damage...................................4
3 Environmental protection and saving en-
ergy .......................................................................5
4 Suitable cookware................................................5
5 Familiarising yourself with your appliance ........7
6 Basic operation ....................................................7
7 FlexZone ...............................................................9
8 Time-setting options............................................9
9 PowerBoost........................................................10
10 Childproof lock...................................................10
11 Basic settings.....................................................11
12 Cookware test ....................................................11
13 Cleaning and servicing......................................12
14 Troubleshooting.................................................12
15 Disposal..............................................................14
16 Customer Service...............................................14
17 Test dishes .........................................................14
1 Safety
Observe the following safety instructions.
1.1 General information
¡Read this instruction manual carefully.
¡Keep the instructions, the appliance pass
and the product information safe for future
reference or for the next owner.
¡Do not connect the appliance if it has been
damaged in transit.
1.2 Intended use
Only a licensed professional may connect ap-
pliances without plugs. Damage caused by in-
correct connection is not covered under the
warranty.
The appliance can only be used safely if it is
correctly installed according to the safety in-
structions. The installer is responsible for en-
suring that the appliance works perfectly at its
installation location.
Only use this appliance:
¡To prepare meals and drinks.
¡Under supervision. Never leave the appli-
ance unattended when cooking for short
periods.
¡In private households and in enclosed
spaces in a domestic environment.
¡Up to an altitude of max. 4000m above
sea level.
Do not use the appliance:
¡With an external timer or a separate remote
control. This does not apply if operation
with appliances included in EN 50615 is
switched off.
If you wear an active implantable medical
device (e.g. a pacemaker or defibrillator),
check with your doctor that it complies with
Council Directive 90/385/EEC of 20th June
1990, EN 45502-2-1 and EN 45502-2-2, and
that it has been chosen, implanted and pro-
grammed in accordance with VDE-AR-E
2750-10. If these conditions are satisfied, and
if, in addition, non-metal cooking utensils and
cookware with non-metal handles are used, it
is safe to use this induction hob as intended.
If these conditions are satisfied, and if, in ad-
dition, non-metal cooking utensils and cook-
ware with non-metal handles are used, it is
safe to use this induction hob as intended.
1.3 Restriction on user group
This appliance may be used by children aged
8 or over and by people who have reduced
physical, sensory or mental abilities or inad-
equate experience and/or knowledge,

Safety en
3
provided that they are supervised or have
been instructed on how to use the appliance
safely and have understood the resulting
dangers.
Do not let children play with the appliance.
Children must not perform cleaning or user
maintenance unless they are at least 15 years
old and are being supervised.
Keep children under the age of 8 years away
from the appliance and power cable.
1.4 Safe use
WARNING‒Risk of fire!
Leaving fat or oil cooking on an unattended
hob can be dangerous and may lead to fires.
▶Never leave hot oil or fat unattended.
▶Never attempt to extinguish a fire using wa-
ter; instead, switch off the appliance and
then cover with a lid or a fire blanket.
The cooking surface becomes very hot.
▶Never place flammable objects on the
cooking surface or in its immediate vicinity.
▶Never place objects on the cooking sur-
face.
Hob covers can cause accidents, for example
due to overheating, catching fire or materials
shattering.
▶Do not use hob covers.
After every use, switch off the hob using the
controls.
▶Do not wait until the hob turns off automat-
ically as there are no longer any pots and
pans on it.
In the event of a malfunction, the appliance
may switch itself back on unintentionally.
▶Switch off the hob after every use. Do not
wait until the hob switches off automatically
because there is no longer any cookware
on it.
Food may catch fire.
▶The cooking process must be monitored. A
short process must be monitored continu-
ously.
WARNING‒Risk of burns!
The appliance and its parts that can be
touched become hot during use, particularly
the hob surround, if fitted.
▶Caution should be exercised here in order
to avoid touching heating elements.
▶Young children under 8 years of age must
be kept away from the appliance.
Hob protective grilles may cause accidents.
▶Never use hob protective grilles.
The appliance becomes hot during operation.
▶Allow the appliance to cool down before
cleaning.
Metal objects on the hob quickly become very
hot.
▶Never place metal objects (such as knives,
forks, spoons and lids) on the hob.
WARNING‒Risk of electric shock!
Incorrect repairs are dangerous.
▶Repairs to the appliance should only be
carried out by trained specialist staff.
▶Only use genuine spare parts when repair-
ing the appliance.
▶If the power cord of this appliance is dam-
aged, it must be replaced with a special
connection cable, which is available from
the manufacturer or his Customer Service.
A damaged appliance is dangerous.
▶Never operate a damaged appliance.
▶If the surface is cracked, you must switch
off the appliance in order to prevent a pos-
sible electrical shock. To do this, switch off
the appliance via the fuse in the fuse box.
▶Set the hotplate control to zero.
▶Call customer service.
▶Repairs to the appliance must only be car-
ried out by trained and qualified personnel.
An ingress of moisture can cause an electric
shock.
▶Do not use steam- or high-pressure clean-
ers to clean the appliance.
The insulation on cables of electrical appli-
ances may melt if it touches hot parts of the
appliance.
▶Never bring electrical appliance cables into
contact with hot parts of the appliance.
If metallic objects come into contact with the
fan that is located on the underside of the
hob, this may cause an electric shock.
▶Do not store long, pointed metallic objects
in the drawers below the hob.
WARNING‒Risk of injury!
Saucepans may suddenly jump due to liquid
between the saucepan base and the hotplate.
▶Always keep hotplates and saucepan
bases dry.
▶Never use icy-cold cookware that has been
in the freezer.

en Avoiding material damage
4
When cooking in a bain marie, the hob and
cooking container could shatter due to over-
heating.
▶The cooking container in the bain marie
must not directly touch the bottom of the
water-filled pot.
▶Only use heat-resistant cookware.
An appliance with a cracked or broken sur-
face can cause cuts.
▶Do not use the appliance if it has a cracked
or broken surface.
WARNING‒Risk of suffocation!
Children may put packaging material over
their heads or wrap themselves up in it and
suffocate.
▶Keep packaging material away from chil-
dren.
▶Do not let children play with packaging ma-
terial.
Children may breathe in or swallow small
parts, causing them to suffocate.
▶Keep small parts away from children.
▶Do not let children play with small parts.
2 Avoiding material damage
This is where you can find the most common causes of damage and tips on how to avoid them.
Damage Cause Measure
Stains Unsupervised cooking process. Monitor the cooking process.
Stains, blisters Spilled food, especially food with a high
sugar content.
Remove immediately with a glass scraper.
Stains, blisters or
fractures in the glass
Defective cookware, cookware with melted
enamel or cookware with copper or alu-
minium base.
Use suitable cookware that is in a good con-
dition.
Stains, discolouration Unsuitable cleaning methods. Only use cleaning agents that are suitable for
glass ceramic, and only clean the hob when
it is cold.
Blisters or fractures in
the glass
Knocks or falling cookware, cooking ac-
cessories or other hard or pointed objects.
When cooking, do not hit the glass or let ob-
jects fall onto the hob.
Scratches, discolour-
ation
Rough cookware bases or moving the cook-
ware on the hob.
Check the cookware. Lift the cookware when
moving it.
Scratches Salt, sugar or sand. Do not use the hob as a work surface or
storage space.
Damage to the appli-
ance
Cooking with frozen cookware. Never use frozen cookware.
Damage to the cook-
ware or the appliance
Cooking without contents. Never place or heat empty cookware on a
hot cooking zone.
Glass damage Melted material on the hot cooking zone or
hot pot lid on the glass.
Do not place greaseproof paper or alu-
minium foil nor plastic containers or pot lids
on the hob.
Overheating Hot cookware on the control panel or on the
frame.
Never place hot cookware on these areas.
ATTENTION!
A fan is located on the underside of this hob.
▶If a drawer is located on the underside of the hob,
do not store any small or pointed objects, paper or
tea towels in it. These objects may be sucked in
and damage the fan or impair the cooling.
▶There must be a clearance of at least 2cm between
the contents of the drawer and the fan entry point.

Environmental protection and saving energy en
5
3 Environmental protection and saving energy
3.1 Disposing of packaging
The packaging materials are environmentally compat-
ible and can be recycled.
▶Sort the individual components by type and dispose
of them separately.
3.2 Saving energy
If you follow these instructions, your appliance will use
less energy.
Select the cooking zone to match the size of your
pan. Centre the cookware on the hob.
Use cookware whose base diameter is the same dia-
meter as the hotplate.
Tip:Cookware manufacturers often give the upper
diameter of the saucepan. It is often larger than the
base diameter.
¡Unsuitable cookware or incompletely covered cook-
ing zones consume a lot of energy.
Cover saucepans with suitable lids.
¡Cooking without a lid consumes considerably more
energy.
Lift lids as infrequently as possible.
¡When you lift the lid, a lot of energy escapes.
Use a glass lid.
¡You can see into the pan through a glass lid
without having to lift it.
Use pots and pans with flat bases.
¡Uneven bases increase energy consumption.
Use cookware that is suitable for the quantity of food.
¡Large items of cookware containing little food need
more energy to heat up.
Cook with only a little water.
¡The more water that is contained in the cookware,
the more energy is required to heat it up.
Turn down to a lower power level early on.
¡If you use an ongoing power level that is too high,
you will waste energy.
Product Information according (EU) 66/2014 can be
found on the attached appliance pass and online on
the product page for your appliance.
4 Suitable cookware
Cookware that is suitable for induction cooking must
have a ferromagnetic base, i.e. it must be attracted by
a magnet. The base must also match the size of the
cooking zone. If cookware is not detected on a cooking
zone, place this on the cooking zone with the next
smallest diameter.
4.1 Size and characteristics of the cookware
To correctly detect the cookware, take the size and the
material of the cookware into consideration. All cook-
ware bases must be perfectly flat and smooth.
You can use Cookware test to check whether your
cookware is suitable. You can find more information
about this under
→"Cookware test", Page11.
Cookware Materials Properties
Recommended cook-
ware
Stainless steel cookware in a sandwich
design that distributes the heat well.
This cookware distributes the heat evenly,
heats up quickly, and ensures that it can be
detected easily.
Ferromagnetic cookware made of enamelled
steel, cast iron or special induction cookware
made of stainless steel.
This cookware heats up quickly and ensures
that it can be detected easily.
Suitable The base is not fully ferromagnetic. If the ferromagnetic area is smaller than the
base of the cookware, only the area that is
ferromagnetic heats up. As a result, the heat
is not distributed evenly.
Cookware bases with aluminium content. These reduce the ferromagnetic area, which
means that less power is emitted to the
cookware. This cookware may not be suffi-
ciently detected or may not be detected at
all, and therefore does not heat sufficiently.
Not suitable Cookware made from normal thin steel,
glass, clay, copper or aluminium.

en Suitable cookware
6
Notes
¡Do not use adapter plates between the hob and the
cookware.
¡Do not heat up empty cookware and do not use
cookware with a thin base, as this may become very
hot.

Familiarising yourself with your appliance en
7
5 Familiarising yourself with your appliance
5.1 Cooking with induction
In comparison to conventional hobs, induction techno-
logy brings with it a series of changes and has a num-
ber of benefits such as time savings when cooking and
frying, energy savings as well as greater ease of clean-
ing and care. It also offers improved heat control as the
heat is generated directly in the cookware.
5.2 Control panel
On certain models, specific details such as the colour
and shape may differ from those pictured.
Selection sensors
Sensor Function
⁠/ ⁠ Selecting settings
⁠ PowerBoost
⁠ Timer function
⁠ Childproof lock
⁠ FlexZone
Displays
Display Function
⁠ Operating status
⁠- ⁠ Power levels
⁠/ ⁠ Residual heat
⁠ PowerBoost
⁠ Time-setting options
Touch fields and displays
Touch a symbol to activate the function it represents.
¡Always keep the control panel clean and dry. Mois-
ture impairs the function.
¡Do not place any cookware near the indicators or
sensors. The electronics may overheat.
5.3 Distribution of the cooking zones
The specified power has been measured with the
standard pots, which are described in IEC/EN
60335-2-6. The power may vary depending on the size
of the cookware or cookware material.
A A
Area Highest power level
⁠ ⁠ ⁠ ⁠ Power level 9
PowerBoost
2200W
3700W
⁠ ⁠ Power level 9
PowerBoost
3300W
3700W
5.4 Cooking zone
Before you start cooking, check whether the size of the
cookware fits the cooking zone that you want to use for
cooking:
Area Cooking zone type
⁠ Single-circuit cooking zone
⁠ Flexible cooking zone You can find addi-
tional information about this under
→"FlexZone", Page9.
5.5 Residual heat indicator
The hob has a residual heat indicator for each cooking
zone. Do not touch the cooking zone if the residual
heat indicator is lit.
Display Meaning
⁠ The cooking zone is hot.
⁠ The cooking zone is warm.
6 Basic operation
6.1 Switching the hob on and off
You can use the controls to switch the hob on and off.
When the hob is switched on, the power level indicator
lights up.
6.2 Setting the cooking zones
Use the controls to select the required power level.
0 = Cooking zone off.

en Basic operation
8
Perform-
ance
level
⁠ Lowest performance level
⁠ Highest performance level
Each power level has an intermediate level. This is
marked with a dot.
Selecting a power level
▶Turn the knob on the control panel clockwise until
you reach the required power level.
aThis required power level lights up on the display.
Note:If no cookware is placed on the cooking zone or
the pot is not suitable, the selected power level flashes.
After a certain period of time, the cooking zone
switches itself off. Turn the knob on the control panel
anti-clockwise until you reach power level 0.
Switching off the cooking zone
▶Turn the knob on the control panel anti-clockwise
until you reach power level 0.
aThe cooking zone switches itself off and the residual
heat indicator lights up.
6.3 Cooking recommendations
The table shows which power level ( ⁠) is suitable for
which food. The cooking time ( ⁠) may vary de-
pending on the type, weight, thickness and quality of
the food. To preheat, set power level 8–9.
⁠ ⁠
Melting
Butter, honey, gelatine 1-2 -
Heating and keeping warm
Boiled sausages13-4 -
Defrosting and heating
Spinach, frozen 3-4 15-25
Poaching, simmering
Potato dumplings 14.-5. 20-30
1Without lid
2Preheat to power level 8 - 8.
⁠ ⁠
Whisked sauces, e.g.
Béarnaise sauce, Hollandaise
sauce
3-4 8-12
Boiling, steaming, braising
Rice, with double the volume of
water
2.-3. 15-30
Unpeeledboiled pots 4.-5. 25-35
Pasta 16-7 6-10
Soups 3.-4. 15-60
Vegetables 2.-3. 10-20
Stew in a pressure cooker 4.-5. -
Stewing
Pot roast 4-5 60-100
Goulash 23-4 50-60
Braising/frying with a small
amount of fat 1
Escalope, plain or breaded 6-7 6-10
Steak (3 cm thick) 7-8 8-12
Poultry breast (2 cm thick) 5-6 10-20
Hamburgers (2 cm thick) 6-7 10-20
Fish and fish fillet, breaded 6-7 8-20
Prawns and scampi 7-8 4-10
Sautéing fresh vegetables and
mushrooms
7-8 10-20
Frozen dishes, e.g. stir-fries 6-7 6-10
Omelette (cooked one after the
other)
3.-4. 3-10
Deep-frying, 150–200g per
portion in 1–2l oil, deep-fat
fried in portions1
Frozen products, e.g. chips,
chicken nuggets
8-9 -
Vegetables, mushrooms,
breaded, beer-battered or tem-
pura
6-7 -
Small baked items, e.g. dough-
nuts, battered fruit
4-5 -
1Without lid
2Preheat to power level 8 - 8.

FlexZone en
9
7 FlexZone
The FlexZone allows you to cook with both cooking
zones together or separately. It consists of four induct-
ors that work independently of each other. If the
FlexZone is in use, only the area that is covered by the
cookware is activated.
7.1 Positioning the cookware
Select the configuration type for the flexible cooking
zone depending on the type of cookware. In order to
guarantee good thermal detection and heat distribution,
we recommend positioning the cookware in the centre,
as shown in the figures.
As a single cooking zone:
¡Position the cookware according to its diameter:
Ø > 13 cm.
Ø = < 13 cm.
¡Recommended oblong container and its position:
As two independent cooking zones:
You can use the front and rear zones independently of
each other by setting a different power level for each
zone. In this case, only use one item of cookware on
each cooking zone.
Recommendations:
If the hob has more than one flexible cooking zone,
place the cookware so that it covers only one of the
flexible cooking zones. The cooking zones are not ac-
tivated correctly and you do not achieve a good cook-
ing result.
7.2 As a single cooking zone
By default, the FlexZone is configured as two separate
cooking zones. In order to use the connected cooking
zones, activate the FlexZone.
Switching on the FlexZone
1. Select one of the two cooking zones and use the
corresponding touch field to set the power level.
2. Touch ⁠.
aThe display and the power level light up in the
FlexZone.
Adding a new item of cookware
1. Set the new cookware down.
2. Touch ⁠ twice.
aThe cooking zone detects new item of cookware
and the power level that was previously selected is
retained.
Notes
¡If you move or lift the item of cookware on the active
cooking zone, the cooking zone automatically starts
searching and the power level you selected previ-
ously is retained.
¡If you turn a control that was not previously used to
select the power level, you deactivate Flex Zone. In
this case, both cooking zones continue to function
independently of one another, with each cooking
zone operating at the previously selected heat set-
ting.
Separating the two cooking zones
▶Touch ⁠.
aThe FlexZone is deactivated. The two cooking zones
now operate independently of one another.
8 Time-setting options
Your hob has various functions for setting the cooking
time:
¡Switch-off timer
¡Timer

en PowerBoost
10
8.1 Switch-off timer
Allows you to programme a cooking time for a cooking
zone and its automatic switch-off once the set time has
elapsed.
Programming the cooking time
1. Select the power level for the required cooking
zone.
2. Touch ⁠.
a⁠ for the cooking zone lights up.
3. Use ⁠or ⁠to select the cooking time.
aThe cooking time begins to count down.
Notes
¡You can automatically set the same cooking time for
all cooking zones. You can find more information
about this under
→"Basic settings", Page11.
¡If you select the FlexZone as the only cooking zone,
the set cooking time for the entire cooking zone is
the same.
Changing or deleting the cooking time
1. Press ⁠ repeatedly until ⁠ for the required cooking
zone lights up.
2. To change the cooking time, touch ⁠or ⁠ or set it
to ⁠ ⁠.
8.2 Timer
Enables the activation of a timer of 0–99 minutes. This
function can be used independently of the cooking
zones and other settings. It does not automatically
switch off the cooking zones.
Setting the kitchen timer
1. Select the cooking zone and touch ⁠ twice.
a⁠ beside ⁠ lights up.
2. Use ⁠or ⁠ to select the required time.
aThe cooking time counts down.
Changing or deleting the timer duration
1. Touch ⁠ repeatedly until the ⁠display beside ⁠
lights up.
2. To change the cooking time, touch ⁠or ⁠ or set it
to ⁠ ⁠.
9 PowerBoost
This function allows larger volumes of water to be
heated more quickly than with the power level ⁠.
This function is available for all cooking zones,
provided the other cooking zone in the same group is
not in use.
Otherwise, ⁠andthe power level flash in the display for
the selected cooking zone. The previously selected
power level is then set automatically without activating
the function.
Note:For the FlexZone, you can activate the function
even if you use this as a single cooking zone.
To switch on, select the required cooking zone and
power level and touch ⁠.
To switch off, touch ⁠. The cooking zone returns to its
previous power level.
10 Childproof lock
The hob is equipped with a childproof lock. You can
use this to prevent children from switching on the hob.
To switch the function on, the hob must be switched
off.
If you touch ⁠, switch the childproof lock on or off for
four seconds.
If you want to activate the childproof lock automatically
every time the hob is switched off, you can find further
information under Basic settings →Page11.
10.1 Locked hob
If you set a cooking zone while the hob is locked, the
following happens:
¡⁠flashes in the cooking zone display or the residual
heat indicator flashes alternately with ⁠.
¡The display above the ⁠symbol lights up.
Switch the cooking zone off. Deactivate the lock.

Basic settings en
11
11 Basic settings
You can configure the basic settings for your appliance to meet your needs.
11.1 Overview of the basic settings
Display Setting Value
⁠ ⁠ Childproof lock ⁠ - Manual.1
⁠ Automatic.
⁠ – Switched off.
⁠ ⁠ Audible signals ⁠ – Confirmation and fault signals are switched off.
⁠ – Only the fault signal is switched on.
⁠ – Only the confirmation signal is switched on.
⁠ – All signal tones are switched on 1.
⁠ ⁠ Automatic switch-off of the cooking zones. ⁠ ⁠ – switched off.1
⁠ ⁠- ⁠ ⁠ - minutes until the appliance switches off auto-
matically.
⁠ ⁠ Duration of the timer end signal tone ⁠ – 10seconds
⁠ – 30seconds
⁠ - 1 minute 1.
⁠ ⁠ ⁠ Cookware test
You can use this function to test the quality
of the cookware.
⁠ - Not suitable.
⁠ - Not optimal.
⁠ - Suitable.
⁠ ⁠ Restoring factory settings ⁠ - Individual settings 1.
⁠ - Factory settings.
1Factory setting
11.2 To go to the basic settings
Requirement:The hob must be switched off.
1. Select the power level ⁠ on the front-left cooking
zone.
2. Within the next 10 seconds, press and hold ⁠ for
four seconds.
Product information Display
Directory for the technical after-sales
service (TK)
⁠ ⁠
Production number ⁠ ⁠
Production number 1 ⁠ ⁠.
Production number 2 ⁠. ⁠
aThe first four displays provide the product informa-
tion. Touch ⁠or ⁠ to view the individual displays.
3. Touch ⁠ to access the basic settings.
a⁠ and ⁠ light up alternately as well as ⁠ as a preset
value.
4. Touch ⁠ repeatedly until the desired setting ap-
pears.
5. Use ⁠ or ⁠ to select the required value.
6. Touch and hold ⁠ for four seconds.
aThe settings are saved.
11.3 Exiting the basic settings
▶Turn all of the switches to position 0.
12 Cookware test
The quality of the cookware has a major influence on
the speed and the result of the cooking process.
You can use this function to test the quality of the cook-
ware.
Before the test, ensure that the size of the cookware
base corresponds to the size of the cooking zone be-
ing used.
Access is via the basic settings. →Page11
12.1 Carrying out Cookware test
As a single cooking zone, the flexible cooking zone is
set in such a way that only the individual item of cook-
ware is checked.
1. At room temperature, place the cookware with ap-
prox.200ml water in the centre of the cooking zone
that best fits the base of the cookware in terms of
size.
2. Call up the basic settings and select ⁠ ⁠ ⁠.

en Cleaning and servicing
12
3. Touch ⁠or ⁠. The ⁠display flashes in the cooking
zones.
aThe function has been activated.
aAfter 10 seconds, the result appears in the cooking
zone displays.
12.2 Checking the result
You can see what the result means for the quality and
speed of the cooking process in the following table.
Result
The cookware is not suitable for the cooking zone
and therefore does not heat up.
The cookware is taking longer to heat up than ex-
pected and cooking is not progressing as well as
it ought to.
The cookware is heating up correctly and cooking
is progressing well.
Touch ⁠or ⁠ to activate the function.
13 Cleaning and servicing
To keep your appliance working efficiently for a long
time, it is important to clean and maintain it carefully.
13.1 Cleaning products
You can obtain suitable cleaning products and glass
scrapers from customer service, a retailer or the online
shop www.neff-international.com.
ATTENTION!
Unsuitable cleaning products may damage the sur-
faces of the appliance.
▶Never use unsuitable cleaning products.
▶Do not use cleaning products while the hob is still
hot. This may cause marks on the surface.
Unsuitable cleaning products
¡Undiluted detergent
¡Detergent intended for dishwashers
¡Abrasive cleaning products
¡Aggressive cleaning products such as oven spray
or stain remover
¡Abrasive sponges
¡High-pressure or steam jet cleaners
13.2 Cleaning the hob
Clean the hob after every use to stop cooking residues
from getting burnt on.
Requirement:The hob must be cold. Do not allow the
hob to cool down if it has sugar stains, plastic or alu-
minium foil on it.
1. Remove heavy soiling using a glass scraper.
2. Clean the hob with a cleaning agent for glass
ceramic.
Follow the cleaning instructions on the packaging of
the cleaning agent.
Tip:You can achieve good cleaning results using a
special sponge for glass ceramic.
13.3 Cleaning the hob surround
If the hob frame is dirty or stained after use, clean this.
Note:Do not use a glass scraper.
1. Clean the hob frame with hot soapy water and a soft
cloth.
Wash new sponge cloths thoroughly before use.
2. Dry with a soft cloth.
14 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING‒Risk of injury!
Improper repairs are dangerous.
▶Repairs to the appliance should only be carried out
by trained specialist staff.
▶If the appliance is defective, call Customer Service.
WARNING‒Risk of electric shock!
Incorrect repairs are dangerous.
▶Repairs to the appliance should only be carried out
by trained specialist staff.
▶Only use genuine spare parts when repairing the
appliance.
▶If the power cord of this appliance is damaged, it
must be replaced with a special connection cable,
which is available from the manufacturer or his Cus-
tomer Service.
14.1 Warnings
Notes
¡If ⁠appears in the displays, press and hold the
sensor for the respective cooking zone and read the
fault code.

Troubleshooting en
13
¡If the fault code is not listed in the table, disconnect
the hob from the power supply and wait 30seconds
before reconnecting it. If this display appears again,
contact the technical after-sales service and specify
the exact fault code.
¡If an error occurs, the appliance does not switch to
standby mode.
¡In order to protect the appliance's electronic parts
from overheating or surge currents, the hob may
temporarily reduce the power level.
14.2 Information on the display panel
Fault Cause and troubleshooting
No displays light up. The power supply has been disconnected.
▶Use other electrical appliances to check whether there has been a power failure.
The appliance has not been connected as shown in the circuit diagram.
▶Connect the appliance in accordance with the circuit diagram.
Electronics fault
▶If you are unable to rectify the fault, inform the technical after-sales service.
The displays flash. The control panel is wet or an object is covering it.
▶Dry the control panel or remove the object.
⁠ ⁠, ⁠ ⁠, ⁠ ⁠ ⁠ ⁠ ⁠,
⁠ ⁠ ⁠ ⁠ ⁠, ⁠ ⁠ ⁠ ⁠ ⁠
The electronics have overheated and one or all of the cooking zones have been switched
off.
▶Set the cooking zone switch to position 0, wait until the electronics have cooled down
sufficiently, and switch the cooking zone on again.
⁠ ⁠ + power level and
audible signal
There is hot cookware in the vicinity of the control panel. This may cause the electronics to
overheat.
▶Remove the cookware. The fault display goes out shortly afterwards. You can continue to
cook.
⁠ ⁠ and signal tone There is hot cookware in the vicinity of the control panel. The cooking zone has been
switched off to protect the electronics.
▶Remove the cookware. Wait a few seconds. Touch any button. When the fault display
goes out, you can continue cooking.
⁠ ⁠/ ⁠ ⁠ The cooking zone has overheated and has been switched off to protect the work surface.
▶Wait until the electronics have cooled down sufficiently before switching the cooking
zone back on.
⁠ ⁠ The cooking zone has been operating continuously for an extended period.
▶Individual safety switch-off is switched on. Touch any button to switch off the display so
that you can set the cooking zone again.
⁠ ⁠ ⁠ ⁠ ⁠/ ⁠ ⁠ ⁠ ⁠ ⁠ The operating voltage is incorrect and outside of the normal operating range.
▶Contact your energy supplier.
⁠ ⁠ ⁠ ⁠ The hob is not connected correctly.
▶Disconnect the hob from the mains. Connect the hob in accordance with the circuit dia-
gram.
⁠ ⁠ Demo mode is activated.
▶Disconnect the hob from the mains. Wait for 30 seconds and connect the hob. Touch
any sensor in the next threeminutes. Demo mode is deactivated.

en Disposal
14
14.3 Normal noises from your appliance An induction hob may sometimes cause noises or vi-
brations, such as buzzing, crackling, hissing noises, fan
noises or rhythmic noises.
15 Disposal
Find out here how to dispose of old appliances cor-
rectly.
15.1 Disposing of old appliance
Valuable raw materials can be reused by recycling.
1. Unplug the appliance from the mains.
2. Cut through the power cord.
3. Dispose of the appliance in an environmentally
friendly manner.
Information about current disposal methods are
available from your specialist dealer or local author-
ity.
This appliance is labelled in accord-
ance with European Directive
2012/19/EU concerning used elec-
trical and electronic appliances
(waste electrical and electronic equip-
ment - WEEE).
The guideline determines the frame-
work for the return and recycling of
used appliances as applicable
throughout the EU.
16 Customer Service
If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note:Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
16.1 Product number (E-Nr.) and production
number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
The rating plate can be found:
¡on the appliance certificate.
¡on the lower section of the hob.
The product number (E no.) can also be found on the
glass ceramic. You can also display the customer ser-
vice index (KI) and the production number (FD) in the
basic settings. →Page11
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
17 Test dishes
These recommended settings are intended for test in-
stitutes to facilitate the testing of our appliances. The
tests were carried out using our cookware sets for in-
duction hobs. If required, these accessory sets can be
purchased at a later point from specialist retailers, or
through our technical after-sales service or our online
shop.
17.1 Melting the chocolate coating
Ingredients: 150 g dark chocolate (55% cocoa).
¡16 cm saucepan without lid
– Boiling: Power level 1.
17.2 Heating and keeping lentil stew warm
Recipe in accordance with DIN 44550
Initial temperature 20°C
Heating up without stirring
¡16 cm saucepan with lid, amount: 450g
– Heating up: Duration 1 min. 30 sec., power level
9
– Simmering: Power level 1.
¡20 cm saucepan with lid, amount: 800g
– Heating up: Duration 2 min. 30 sec., power level
9
– Simmering: Power level 1.

Test dishes en
15
17.3 Heating and keeping lentil stew warm
E.g.: Lentil diameter 5–7 mm. Initial temperature 20 °C
Stir after heating for 1 minute
¡16 cm saucepan with lid, amount: 500g
– Heating up: Duration approx. 1 min. 30 sec.,
power level 9
– Simmering: Power level 1.
¡20 cm saucepan with lid, amount: 1kg
– Heating up: Duration approx. 2 min. 30 sec.,
power level 9
– Simmering: Power level 1.
17.4 Béchamel sauce
Milk temperature: 7 °C
¡16 cm saucepan without lid, ingredients: 40 g but-
ter, 40 g flour, 0.5 l milk with 3.5% fat content and a
pinch of salt
Preparing Béchamel sauce
1. Melt the butter, stir in the flour and salt, and heat up
the mixture.
‒Heating up: Duration 6 min., power level 2
2. Add the milk to the roux and bring to the boil, stir-
ring continuously.
‒Heating up: Duration 6 min. 30 sec., power level
7
3. Once the Béchamel sauce comes to the boil, leave
it on the cooking zone for a further two minutes.
‒Simmering: Power level 2
17.5 Cooking rice pudding with the lid on
Milk temperature: 7 °C
1. Heat the milk until it starts to rise up. Heat up without
a lid. Stir after heating for 10 min.
2. Set the recommended power level and add rice,
sugar and salt to the milk.
The cooking time, including heating up, is approx. 45
minutes.
¡16 cm saucepan, ingredients: 190g short-grain
rice, 90g sugar, 750ml milk with 3.5% fat content
and 1 g salt
– Heating up: Duration approx. 5 min. 30 sec.,
power level 8.
– Simmering: Power level 3
¡20 cm saucepan, ingredients: 250g short-grain
rice, 120g sugar, 1l milk with 3.5% fat content and
1.5 g salt
– Heating up: Duration approx. 5 min. 30 sec.,
power level 8.
– Simmering: Power level 3, stir after 10 minutes
17.6 Cooking rice pudding without a lid
Milk temperature: 7 °C
1. Add the ingredients to the milk and heat the mixture
up while stirring continuously.
2. Once the milk has reached approx. 90°C, select the
recommended power level and leave it to simmer on a
low heat for approx. 50minutes.
¡16 cm saucepan without lid, ingredients: 190g
short-grain rice, 90g sugar, 750ml milk with 3.5%
fat content and 1 g salt
– Heating up: Duration approx. 5 min. 30 sec.,
power level 8.
– Simmering: Power level 3
¡20 cm saucepan without lid, ingredients: 250g
short-grain rice, 120g sugar, 1l milk with 3.5% fat
content and 1.5 g salt
– Heating up: Duration approx. 5 min. 30 sec.,
power level 8.
– Simmering: Power level 2.
17.7 Cooking rice
Recipe in accordance with DIN 44550
Water temperature: 20°C
¡16 cm saucepan with lid, ingredients: 125g long-
grain rice, 300 g water and a pinch of salt
– Heating up: Duration approx. 2 min. 30 sec.,
power level 9
– Simmering: Power level 2
¡20 cm saucepan with lid, ingredients: 250g long-
grain rice, 600 g water and a pinch of salt
– Heating up: Duration approx. 2 min. 30 sec.,
power level 9
– Simmering: Power level 2.
17.8 Roasting a pork loin
Initial temperature of the loin: 7°C
¡24cm pan without lid, ingredients: 3 pork loins,
total weight approx. 300g, 1cm thick, and 15g
sunflower oil
– Heating up: Duration approx. 1 min. 30 sec.,
power level 9
– Simmering: Power level 7
17.9 Preparing crêpes
Recipe in accordance with DIN EN 60350-2
¡24 cm pan without lid, ingredients: 55 ml batter per
crêpe
– Heating up: Duration 1 min. 30 sec., power level
9
– Simmering: Power level 7
17.10 Deep-fat frying frozen chips
¡Pot dia. 20 cm without lid: ingredients: 2 l sunflower
oil. For each frying time: 200 g frozen chips, 1 cm
thick.
– Heating up: Power level 9, until the oil temperat-
ure reaches 180 °C.
– Simmering: Power level 9

BSH Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
*9001628180*
9001628180
020330
en
Valid within Great Britain:
Imported to Great Britain by
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton, Milton Keynes
MK12 5PT
United Kingdom