SurroundVideo AV5585PM User manual

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SurroundVideo®!G5
Installation Manual!
Models:
5 Megapixel
•AV5585PM
12 Megapixel
•AV12585PM
•AV12586PM
20 Megapixel
•AV20585PM
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SurroundVideo®!G5
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Contents
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Package Contents!..................................................................................................................................................!3!
In-ceiling Mount!......................................................................................................................................................!9!
Mounting Recommendations!..............................................................................................................................!14!
Pendant Mount!.....................................................................................................................................................!16!
Surface Mount!......................................................................................................................................................!17!
Wall Mount!............................................................................................................................................................!19!
Pole Mount!............................................................................................................................................................!20!
Corner Mount!........................................................................................................................................................!22!
Electrical Box Adapter!.........................................................................................................................................!24!
Adjusting the Pan, Tilt and Focus!......................................................................................................................!25!
Optional: Connecting Digital I/O!.........................................................................................................................!27!
Connecting Heater and Blower!..........................................................................................................................!29!
Camera Discovery, Setup, and Configuration!.................................................................................................!32!
Network Protocols!................................................................................................................................................!32!
General Remote Focus!.......................................................................................................................................!33!
AV IP Utility Focus Tab........................................................................................................................... 34
Support!..................................................................................................................................................................!35!
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SurroundVideo®!G5
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CAUTION!
1. Do not attempt to service a damaged unit yourself. Refer all servicing to qualified service
personnel.
2. Wiring methods shall be in accordance with the National Electrical Code/NFPA 70/ANSI, and
with all local codes and authorities having jurisdiction. Wiring should be UL Listed and/or
Recognized wire suitable for the application.
3. Always use hardware e.g. screws, anchors, bolts, locking nuts etc. which are compatible with
mounting surface and of sufficient length and construction to insure a secure mount.
Package Contents
This equipment should be unpacked and handled with care. The original packaging is the safest
container in which to transport the unit and can be used if returning the unit for service. The packaging
contains:
•One (1) Arecont Vision SurroundVideo® G5 Camera
•One (1) mounting template
•Four (4) Mounting Wood Screws
•Four (4) Mounting Dry Wall Anchors
•One (1) RJ45 Female to female coupler
•One (1) Security L-key
•One (1) Hex key
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SurroundVideo®!G5
Warranty Information
Global (3 Year) Limited Warranty
ARECONT VISION warrants to Purchaser (and only Purchaser) (the “Limited Warranty”), that: (a) each
Product shall be free from material defects in material and workmanship for a period of thirty-six (36)
months from the date of shipment (the “Warranty Period”); (b) during the Warranty Period, the
Products will materially conform with the specification in the applicable documentation; (c) all licensed
programs accompanying the Product (the “Licensed Programs”) will materially conform with applicable
specifications. Notwithstanding the preceding provisions, ARECONT VISION shall have no obligation or
responsibility with respect to any Product that (i) has been modified or altered without ARECONT
VISION’s written authorization; (ii) has not been used in accordance with applicable documentation; (iii)
has been subjected to unusual stress, neglect, misuse, abuse, improper storage, testing or connection;
or unauthorized repair; or (iv) is no longer covered under the Warranty Period. ARECONT VISION
MAKE NO WARRANTIES OR CONDITIONS, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE,
OTHER THAN THE EXPRESS LIMITED WARRANTIES MADE BY ARECONT VISION ABOVE, AND
ARECONT VISION HEREBY SPECIFICALLY DISCLAIMS ALL OTHER EXPRESS, STATUTORY AND
IMPLIED WARRANTIES AND CONDITIONS, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND THE
IMPLIED CONDITION OF SATISFACTORY QUALITY. ALL LICENSED PROGRAMS ARE LICENSED
ON AN “AS IS” BASIS WITHOUT WARRANTY. ARECONT VISION DOES NOT WARRANT THAT (I)
THE OPERATION OF THE PRODUCTS OR PARTS WILL BE UNINTERRUPTED OR ERROR FREE;
(II) THE PRODUCTS OR PARTS AND DOCUMENTATION WILL MEET THE END USERS’
REQUIREMENTS; (III) THE PRODUCTS OR PARTS WILL OPERATE IN COMBINATIONS AND
CONFIGURATIONS SELECTED BY THE END USER; OTHER THAN COMBINATIONS AND
CONFIGURATIONS WITH PARTS OR OTHER PRODUCTS AUTHORIZED BY ARECONT VISION
OR (IV) THAT ALL LICENSED PROGRAM ERRORS WILL BE CORRECTED.
For RMA and Advance Replacement information visit http://www.arecontvision.com
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SurroundVideo®!G5
Camera Overview!
The SurroundVideo® G5 multi-sensor, multi-megapixel dome camera pushes the boundaries of next
generation technology, providing users with four (4) integrated, motorized P-iris lenses for an incredible
180° panoramic experience in a single indoor/outdoor housing. SurroundVideo® G5 cameras provide
an all-in-one solution for capturing wide area video surveillance while maximizing the field-of-view and
reducing the total number of cameras required.
The SurroundVideo® G5 multi-megapixel camera series delivers 5-, 12-, or 20-megapixel resolutions.
For added flexibility, users can view the camera’s four (4) sensors individually or as a smooth transition
of all images blended together for a full 180° panoramic view. The camera is factory aligned with a
slight image overlap to ensure you never miss a thing.
The series combines a day/night mechanical IR cut filter for the highest image quality at any time of
day. The SurroundVideo® G5 camera features four (4) factory-installed P-iris lenses, ensuring the best
possible depth of field and image clarity for precise performance from each individual sensor. Once
mounted, the operator can quickly focus and position the camera remotely, eliminating the need to
adjust the camera on-site. No more hassle individually installing multiple cameras to cover a wide area,
manually focusing lenses, or risk missing critical information.
SurroundVideo® G5 is designed for demanding environments. Subjected and certified to rigorous dust
and water tests, the IP66 rating, and its extended operating temperature range make it ideal for outdoor
applications. The IK-10 rated, rugged dome housing is perfect for deterring vandals since it can
withstand the equivalent of 55 kg (120 lbs) of force.

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SurroundVideo®!G5
Installation
1. Determine a secure location to mount the camera.
2. Use the supplied security L-key, to loosen the four (4) screws securing the dome cover (Figure
1). Remove dome cover. Do not remove screws from the dome cover.
Figure 1: Remove dome cover
3. The SurroundVideo® G5 camera has been designed to provide installers with flexible mounting
options such as ceilings, walls, poles or corners. Choose the best method for your installation:
Remove for in-ceiling installation
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Pendant mount
Reference #
Mount Type
Parts Required
1
In-ceiling mount
Remove surface mount portion of camera
2
+ SV-FMA flush mount adapter
3
Pendant mount
AV-PMJB pendant mount
4
+ SV-CAP mount cap

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SurroundVideo®!G5
Wall mount
Reference #
Mount Type
Parts Required
1
Wall mount
AV-WMJB
2
+ SV-CAP mount cap
Pole mount
Reference #
Mount Type
Parts Required
1
Pole mount
AV-PMA
2
+ SV-CAP mount cap
3
+ AV-WMJB

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SurroundVideo®!G5
Corner mount
Reference #
Mount Type
Parts Required
1
Corner mount
AV-CRMA
2
+ SV-CAP mount cap
3
+ AV-WMJB
NOTE: It is recommended to conduct periodic inspections of the installation. Rust on the metal
parts or screws may result in damage to the camera.
4. Use the Arecont Vision software AV IP Utility located on the CD or available for download at our
website (www.arecontvision.com) for camera discovery and setup (see Instruction Manual
located on the CD or available on our website).

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SurroundVideo®!G5
In-ceiling Mount
To properly flush mount the SurroundVideo® G5 to a drop ceiling or similar surface, a flush mount
adapter kit (SV-FMA) is required (sold separately). An in-ceiling mount should only be attached onto
hard ceilings including wood, plastic, metal and concrete.
1. Cut a hole in the ceiling using the template provided to fit the camera housing.
NOTE: SurroundVideo® G5 ships with both surface mount and in-ceiling mount, the mounting
template takes both into consideration.
2. Loosen the four (4) machine screws with user-supplied #2 Phillips head screwdriver and remove
the in-ceiling mount housing from the surface mount housing (see Figure 4). Set surface mount
housing aside for future use.
Figure 3: Remove four (4) screws
NOTE: The above removed screws are also used to attach the camera with in-ceiling mount
housing to the pendant mount and wall mount. Do not discard.

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SurroundVideo®!G5
Figure 4: Remove in-ceiling mount from surface mount housing
Reference #
Description
1
In-ceiling mount
2
Surface mount

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SurroundVideo®!G5
3. Attach the Flange Plate to the in-ceiling mount with the 3 set screws as shown in Figure 5.
Figure 5: Attach Flange Plate to in-ceiling mount with 3 set screws
4. Attach Top Plate to in-ceiling mount with other 3 set screws as shown in Figure 6.
Figure 6: Attach Top Plate to in-ceiling mount with 3 set screws
Reference #
Description
1
In-ceiling mount
2
Flange Plate
3
Top Plate

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SurroundVideo®!G5
4. Insert each lever screw into the Flange Plate, support arm, and Top Plate. Then, screw the nuts
and caps as shown in Figure 7.
Figure 7: Attach the 3 levers
5. Insert the Flush Mount Adapter (SV-FMA: sold separately) into the hole.
6. Screw the “lever screws” until the flush mount is snuggly installed, as shown in Figure 8. The
“Support Arm” will ride down the screw to compress the mounting surface (Figure 9).
Figure 8: Attach Top Plate to in-ceiling mount with 3 set screws
NOTE: Do not over-torque the lever screws

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SurroundVideo®!G5
Figure 9: Compress the mounting surface with lever screws
Reference #
Description
1
Support Arm
2
Lever Screw
3
Flange Plate
4
Trim Ring
7. To configure the camera, reference the set-up section.
8. Attach the Trim Ring to the Flush Mount Adapter by rotating clockwise as show in Figure 10.
Figure 10: Attach Trim Ring to the Flush Mount Adapter clockwise

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SurroundVideo®!G5
Mounting Recommendations
For the best visibility toward the target, and a minimal blind spot below the camera, Arecont Vision
recommends mounting panoramic cameras 15-20ft off the ground. If the application is unable to meet
this criteria, for every 10ft the camera is mounted from the ground, expect a 10ft blind spot below, and
the camera should be aimed ~100ft, for every 10ft mounted from the ground, toward the horizon.
For example, a camera mounted at 30ft will have a 30ft blind spot below the camera and should be
aimed 300ft toward the horizon. In the example below, the camera in Figures 10B and 10C are both
mounted 30ft high; however, the camera in Figure 10B is aimed 250ft toward the horizon and the
camera in Figure 10C is only aimed 150ft toward horizon. As a result, the camera in Figure 10C will
have less than desirable results due to its higher curvature.
Figure 10A: Recommended height for panoramic cameras
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Figure 10B: Less curvature provides better results
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Figure 10C: Higher curvature produces less desirable results

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SurroundVideo®!G5
In the example below, the camera in Figures 10D and 10E are both mounted 8ft high; however, the
camera in Figure 10D is aimed 80ft toward the horizon and the camera in Figure 10E is only aimed at
30ft toward horizon. The camera in Figure 10E results in a drastic curvature with less usable video.
Figure 10D: Mounting height of 8ft and aimed 80ft toward horizon
Figure 10E: Mounting height of 8ft and aimed only 30ft toward horizon
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SurroundVideo®!G5
Pendant Mount
For a proper pendant mount installation, the AV-PMJB pendant mount and SV-CAP mount cap are
required (sold separately). A pendant mount should only be attached onto hard ceilings including wood,
plastic, metal, and concrete.
1. Using the mounting template, prepare the mounting provisions for the camera installation.
2. Connect top shield, pendant pole and mount together as shown in Figure 11.
Figure 11: Attach the mount cap and pole
NOTE: The thread size of top shield, pendant pole and mount is 1.5” NPT.
3. Attach the pendant mount to the ceiling using the four wood screws provided or any optional
hardware suitable for the mounting surface.
4. Run the Ethernet Cable and outside power cable (if necessary) through the pendant.
Figure 12: Attach camera
5. To configure the camera, reference the camera discovery, set-up and configuration section.

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SurroundVideo®!G5
Surface Mount
The SurroundVideo® G5 can be directly attached onto hard ceilings or walls including wood, plastic,
metal and concrete.
1. Use the template provided to prepare the mounting provisions for the camera installation.
NOTE: SurroundVideo® G5 ships with both surface mount and in-ceiling mount, the mounting
template takes both into consideration.
2. Loosen the four (4) machine screws with user-supplied #2 Phillips head screwdriver.
Figure 3: Remove four (4) screws
NOTE: The above removed screws are also used to attach the camera with in-ceiling mount
housing to the pendant mount and wall mount. Do not discard.
3. Remove the in-ceiling housing from the surface mount housing. Set the in-ceiling housing aside.
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Figure 4: Remove in-ceiling mount from surface mount housing
Reference #
Description
1
In-ceiling mount
2
Surface mount

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SurroundVideo®!G5
Figure 5: Mount the Surface mount to the wall or ceiling
NOTE: If you use the side connection of the NPT port, remove the cap covering the side
entrance, otherwise; leave the cap in place. If using the NPT port, always use Teflon tape
around the threads to ensure proper sealing. The conduit fits ¾” NPT standard. Ensure NPT
port is facing downward.
4. Route the cable tree from the camera around the rear of the camera module and secure all
cables. See the Connections section for details on how to connect the camera.
5. Check that the indicator LED’s are illuminated to the desired conditions (see LED Indicator
table).
CAUTION!The captive fasteners must be used to properly secure the dome cover. Failure
to use the captive fastener may result in serious injury. When mounting the dome cover to
the camera housing, ensure that the gasket is properly seated and not folded. Failure to
do so may result in water and dust ingress. Water damage from improper installation is not
covered by the warranty!

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SurroundVideo®!G5
Wall Mount
For a proper wall mount installation, the AV-WMJB wall mount and SV-CAP wall mount cap are
required (sold separately). A wall mount should only be attached onto hard ceilings including wood,
plastic, metal, and concrete.
1. Using the Mounting template, prepare the mounting provisions for the camera installation.
2. Connect wall mount cap and wall mount as shown in Figure 13.
Figure 13: Attach wall mount cap to the wall mount
NOTE: The thread size for Top shield, pendant pole and mount is 1.5” NPT.
3. Run Ethernet Cable and outside power cable (if necessary) through the Wall Mount.
4. Attach the wall mount to the wall using drywall screws or any optional hardware suitable for the
mounting surface.
Figure 14: Attach camera
5. To configure the camera, reference the camera discovery, set-up and configuration section.

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SurroundVideo®!G5
Pole Mount
For a pole mount installation, the AV-WMJB wall mount, AV-PMA pole mount, and SV-CAP mount cap
are required (sold separately). A pole mount should only be attached onto hard ceilings including wood,
plastic, metal, and concrete.
1. Using the mounting template, prepare the mounting provisions for the camera installation.
2. Connect the wall mount cap and wall mount as shown in Figure 13.
3. Attach the AV-JBA (Junction Box Adapter) to the Pole Mount Adapter (Figure 15).
4. Remove the conduit plug on the junction box adapter and connect ¾” NPT conduit to the
junction box adapter (Figure 15).
Figure 15: Attach conduit to AV-JBA junction box adapter
Reference #
Description
1
Remove conduit plug
2
Connect ¾” NPT conduit to junction box adapter (ensure
use of water seal tape)
NOTE: Use silicon or water pipe seal tape to make sure no water leakage between conduit pipe
and junction box adapter.
5. Run the Ethernet cable and outside power cable (if necessary) through the Junction Box
Adapter and SV-WMJB, Wall Mount Adapter.
6. Attach the Wall Mount Adapter (SV-WMJB) to the Pole Mount Adapter (AV-PMA) as shown in
Figure 16.