Swift Group Loire 28x10-2 2020 User guide

CREATING SMILES FOR LIFE
Swi Group
Owner’s Handbook
Holiday Home
Issued August 2019
Part No. 1725513

3
Introduction ............................................................................ 4
Warranty and After Sales ................................................ 9
Siting ........................................................................................ 13
General Safety Advice .................................................... 19
Safe use of LPG ..................................................................... 23
Mains Electricity & Wiring ............................................... 28
Heating and Thermal properties ................................. 32
Appliances .............................................................................. 35
Cooking ................................................................................. 39
Blinds ..................................................................................... 41
Beds ........................................................................................ 43
General Care ........................................................................ 45
Security ................................................................................... 57
Winterisation ......................................................................... 59
Technical Information ........................................................ 63
Index ....................................................................................... 109
CONTENTS

4
Introduction
Thank you for deciding to buy a new Swift
Holiday Home which has been built to the
Holiday Home standard BS EN 1647:2018.
We are sure you and your family will enjoy
many happy hours of comfort and relaxation
and hope the information in this handbook
will improve your enjoyment. It has been
designed to give you a general guide to
the care, safe use and maintenance of
your holiday home and help protect your
investment.
The information contained will answer most
of your queries, but if there are any aspects
which are not covered please consult your
park owner, distributor or dealer for further
advice. A dedicated customer care team
supports them and, together, we aim to give
you many years of pleasure.
Please note that holiday homes are designed
for holiday accommodation and not for
permanent residential all year round use.
Throughout the season, specications and
equipment details contained within this
handbook may change. Please refer to our
online handbooks (www.swiftgroup.co.uk)
for the most up-to-date version of your
handbook.
1.1 Swift Talk
Swift Talk is the central forum for the
Swift community online. A place for all
those united in their love of caravanning,
motorhomes, holiday homes and touring
in general, to share their experiences,
meet new friends and nd out a world of
information on how to enjoy their touring
lifestyle.
The site is packed full of features that
actively encourage members, not only to
liaise with the Swift Group via the forums,
but also interact with each other through
publishing their own content, uploading and
sharing photos and video, and even posting
their own blogs for the community to follow.
Swift Talk is the rst place to learn about new
product launches, events and Swift Group
news, it’s also the rst place customers
can go to as a quick reference to frequently
asked questions or to actively take part in
the forums; providing valuable feedback on
Swift Group products and customer service.
The online community can even be used to
create your own groups, perfect for Owners’
Clubs, dealers and exhibitors to attract new
members, publicise and build awareness for
upcoming events, rallies and shows.
Anyone who owns, uses, or is thinking of
buying a Swift Group caravan, motorhome
or holiday home, or would just like to be part
of the growing Swift community is actively
encouraged to sign up, create their own
content, and start talking!
Just visit www.swift-talk.co.uk
and become part of a unique
online experience.
TALK
WARNINGS are instructions that
if ignored can cause the user(s)
physical harm.
CAUTIONS are instructions that if
ignored can result in damage to the
caravan
iNOTES are reminders that should
be heeded.

5
Introduction
1.2 Safety
The information contained in this handbook is
provided for your safety and enjoyment whilst
using the product. It is recommended that you
read this handbook right through before using
it as you will nd information, tips and important
warnings regarding the use of your holiday
home. Whilst all the content is important there
are specic items, prexed with a warning,
caution or note, which are drawn to your
attention for your safety and comfort.
WARNING: For your safety:-
• Ensure all the occupants are aware of the
escape routes from the holiday home.
• Always keep escape routes and exit points
clear from obstruction and hazards.
• Provide one dry powder re extinguisher of
an approved type or complying with EN 3-7,
of at least 1kg capacity, by the main exterior
door and a re blanket next to the cooker.
• Familiarise yourself with the instructions
on your re extinguisher and the local re
precaution arrangements.
• Always keep young children away from hot
surfaces.
iNote: Your attention is drawn to the notice
axed inside the boiler cupboard advising on
re precaution, ventilation and what to do in
case of a re.
Emergency action procedures
In the event of gas leakage:
• Never operate electrical switches
• Never look for a leak with a naked ame
• Call the gas supplier and consider calling the
re brigade. Wait outside.
If safe to do so:
• Extinguish all naked ames
• Turn o gas supply at cylinders
• Open doors and windows
iNote: Do not turn on the gas supply until
it has been made safe to do so by a qualied
person.
In the event of re:
• Call the re brigade immediately and inform
them that LPG cylinders are on the premises.
• Turn o the gas supply at cylinders, if practical
and safe to do so.
• Do not go near cylinders in the vicinity of the
re.
iNote: Do not turn on the gas supply until
it has been made safe to do so by a qualied
person.
Fire and asphyxiation risks:
• Do not block ventilators
• Inspect exible gas hoses regularly for
deterioration. Renew with the approved type
as necessary and, in any case, not later than
the expiry date marked on the hose.
• Use only portable re extinguishers of the dry
powder type.
• Do not use portable heating equipment. It is
a source of danger and could cause fumes,
asphyxiation and condensation.

6
Smoke and Carbon Monoxide alarms
Please read the user instructions provided with
your holiday home.
WARNING: These are safety devices
provided for your protection. Please ensure
that they are maintained and working correctly
by following the user instructions.
The devices require regular testing and
cleaning. See user instructions. The batteries
require replacing on units with replaceable
batteries, or the whole unit replacing on sealed
units, as soon as the low battery warning
signal is activated. See user instructions
supplied with your holiday home.
Do not attempt to repair either alarm as doing
so will invalidate your warranty.
LPG Gas (see also Gas section)
WARNING: If you smell gas or suspect a
leak or in the event of a re and if it is safe to
do so, isolate the gas appliances and turn
o the gas bottles at the regulator. Evacuate
the caravan and ventilate. Seek professional
advice as to the cause of the leak.
WARNING: Never use a naked ame when
checking for leaks
All gas appliances and gas taps have a gas
dispersal vent within the same compartment. It
is essential that these are not blocked or made
ineective
Safe use of electricity
(see also Electricity section)
• Always use an NICEIC registered electrician
for any work or modication to your electrical
system or appliances.
• Ensure that you understand the working of all
electrical switches in your holiday home.
• Regularly check that all electrical cable
terminal connections are rm and secure.
Check exposed cables for wear and damage.
• Keep spare appliance fuses handy.
WARNING: Remember don’t touch it, if you
don’t understand it
Escape paths
It is important that you do not block escape
paths to emergency exits with obstructions or
hazards (see layouts further in this book).
Children
Do not leave children alone in the caravan in any
event and keep potentially dangerous items out
of reach as you would at home e.g. matches,
medicine etc.
Children under the age of 6 must be supervised
whilst using the high level bunks (where tted).
Ventilation
The ventilation of your holiday home has been
designed to comply with BS EN 721. These
are xed points of ventilation required by the
European Standards, calculated to suit the
individual needs of your holiday home.
All high level ventilation is achieved by means
of ceiling ventilators and low level ventilation in
the main living area is positioned underneath a
unit in the kitchen area venting directly into the
living area.
Low level bedroom ventilation is positioned in
the sides of the tted furniture at oor level.
These round vents can be removed for cleaning
if required by removing the two xing screws.
It is advised that xed ventilation points are
checked and cleaned (if necessary) on a regular
basis using a small brush and a domestic
vacuum cleaner.
Introduction

7
Additional night time ventilation is obtained by
releasing the window catches and placing them
in the second groove.
iNote: The windows are not sealed from rain
in this position.
As the ventilation levels are calculated to suit
each model requirements, there should be
no modications made which may result in
reduced ventilation levels.
CAUTION: Do not store items underneath
your holiday home or t decking or skirting
which dramatically reduces air ow
underneath it.
If snow on the roof is excessive it is important
that high level ventilation and appliance ues
are not blocked. Care should be taken if
removing snow from the roof. See page 46 for
advice on access to roofs.
For approximate locations of vents in holiday
homes refer to the drawings in the technical
section of this handbook.
WARNING: Under no circumstances
must any ventilator be blocked or
obstructed even partially.
Introduction
Bunk beds (where tted)
WARNING:
• Use upper bunks for sleeping only, with
the provided protection against fall out in
position
• Protection boards must not be climbed over
or used to access the bunks.
• Care shall be taken against the risk of fall out
when the upper bunks are in use by children
especially under 6 years of age, these bunks
are not suitable for use by infants without
supervision.

8
1.3 Owner’s certicate
Please complete all details on form below for reference at a later date.
Manufacturer: Swift Group Ltd Owner’s Name
Model: Home Address:
Indentication Marking: SG
Key Number:
CO Alarm
(Date of Manufacture)
Smoke Alarm
(Date of Manufacture)
Tel No.
Supplied and fully inspected before deliv-
ery by:
Dealer: Dealer Stamp:
Address:
Tel No.
This certicate identies your HOLIDAY HOME accurately. Please produce this whenever you require a service, repairs or when ordering additional accessories.
Introduction

9
Warranties................................................................................10
After Sales ............................................................................... 12
Swift Connect Direct ........................................................... 12
WARRANTY
AND AFTER
SALES
SUPPORT

10
Warranty / After Sales
2.1 Warranties
All illustrations and descriptions in this
handbook are intended to give a general idea
of what a Swift holiday home might look like.
Changing market and supply situations and
our policy of continuous product development
may prevent us from maintaining the exact
specications detailed in this handbook.
We therefore reserve the right to alter
specications as materials and conditions
demand.
Your Home is manufactured by Swift Group
Limited (“Swift”). Dealers and/or park operators
are not agents of Swift and have absolutely
no authority to bind the manufacturer by
any express or implied undertaking or
representation.
Your Home has three warranties:
3 Year SuperSure Warranty
Subject to the conditions, terms and exclusions
set out in this section of the handbook, The
Swift Group will repair (or, at its option, replace)
any defective parts of your Home that comes
to light during the SuperSure Warranty Period.
This applies to all parts and ttings of your
Home (other than the structural exterior). The
SuperSure Warranty Period means 36 months
from the date an approved Swift Group Dealer,
or Park Operator [transfers/hands over] the
Home to its rst owner.
5 Year Structural Warranty
Subject to the conditions, terms and exclusions
set out in this section of the handbook, Swift will
repair (or, at its option, replace) any defects with
the structural integrity of the Home, that come
to light during the Structural Warranty Period.
The Structural Warranty covers any defect with
the seams of the Home. This includes water
ingress through any permanently sealed seam
joints. The Structural Warranty Period means 60
months from the date an approved Swift Group
Dealer, or Park Operator [transfers/hands over]
the Home to its rst owner.
10 Year Chassis Warranty
Subject to the conditions, terms and exclusions
set out in this section of the handbook, Swift
will repair (or, at its option, replace) any defects
with the chassis that come to light during the
Chassis Warranty Period but only for as long
as the Home belongs to its rst owner. The
Chassis Warranty Period means 10 years from
the date an approved Swift Group Dealer, or
Park Operator [transfers/hands over] the Home
to its rst owner.
Conditions
1. Swift will not be liable under this warranty
for any damage or defect that arises from
your failure to site your Home in accordance
with Swift’s recommendations or the Code
of Practice for the Transportation, Siting
and Commissioning of holiday homes.
Your Dealer or Park Operator can provide
you with more information on this code of
practice.
2. This warranty only applies to Homes
purchased and sited in the UK.
3. You must keep your Home in a good state
of maintenance and repair. Swift will not
be liable for any defect caused by any
negligence, misuse or modication of the
Home.
4. All new Homes must be registered with Swift
within 6 weeks of purchase as from new.
5. The unit must be sited correctly on a
recognised site pitch.
6. The cost of transporting or moving the
Home by any means to or from the place of
repair is the responsibility of the owner.

11
7. Swift shall not be liable under this warranty
for any defects related to or arising from the
following;
• The failure of a component for reasons of fair
wear and tear;
• Damage resulting from freezing, re, over
heating or accidents (whether caused by the
user or third party);
• Damage as a result of failure to carry out
normal or specic maintenance including,
but not specic too, not draining down and
winterising the Home.
• Defect due to condensation, fungus, mildew
and damp (other than as a result of a failure of
a permanent seal or joint).
• Misuse of any component;
• Normal deterioration, corrosion, intrusion of
foreign or harmful bodies, lack of servicing
or negligence of any person other than Swift
which causes stoppage of or impairment to
the function of any component of the Home.
• Replacement of parts which have reached the
end of their eective working life because of
age and/or usage;
• Cleaning or adjustment of any assemblies;
• Cosmetic nishes to kitchen sinks, sealants,
cooker tops, vanity units, shower trays;
• Routine maintenance items including
lubricants, rubber gas hose, the cleaning
of the heater and ues, the replacement of
gas jets, the resealing and/or replacement
of shower room sealant, the adjustment and
lubrication of locks;
• Any breakage or failure of any windows,
glass, tyres, uorescent tubes, replacement
light bulbs, spotlights, tap washers or
thermocouples;
• Any failure resulting from the use of a part
or component in the Home, which is not
approved by Swift.
• Damage caused by Environmental conditions
such as UV damage and corrosion.
Exclusions
In addition to the conditions above, the following
parts have exclusions.
• Appliances and white goods - Manufacturers
give between 1 and 3 years for the appliances.
Please refer to individual appliance instruction
booklet for manufacturer’s warranty. This
can include ovens, fridges, wine coolers,
microwaves, dishwashers and washing
machines.
• Gas central heating boilers - have a 2 year
warranty.
• Exterior door and window hardware -
Handles, hinges, locks and keeps have 1 year
warranty. This does not include:-defects or
damage caused by wear and tear.
Holiday home aluminium cladding -
• Holiday homes sited within 250 metres of
the coast or seas edge will be oered: 3 year
functional warranty only (not paint coating)
• Holiday homes sited within 250 and 70 metres
of the coast or seas edge will be oered:
1 year full warranty and 4 year functional
warranty
• Holiday homes sited within 750 and 1500
metres of the coast or seas edge will be
oered: 2 year full warranty and 4 year
functional warranty
• Holiday homes sited 1500 metres of the
coast or seas edge will be oered: 5 year full
warranty.
iNote: Failure of any part or component,
which is not original equipment, or a defect
caused as a result of an unauthorised
modication to the Home will not be covered
under warranty.
Swift shall not be liable under this Warranty
if the Home has been neglected, misused,
modied or used for hire or reward or if the
identication marks (chassis/VIN numbers)
have been removed or defaced. The Home will
be deemed to have been neglected if it has not
been maintained as stated in this handbook.
You have legal rights under UK law governing
the sale of consumer goods. This warranty
does not aect your legal rights.
Warranty / After Sales