THOMSON ST2022 SIP Service manual

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Thomson Telecom
S.A.S with a capital of 130 037 460 €
RCS 390 546 059
Copyright © THOMSON 2005
All rights reserved
09/2005 - 1
www.speedtouchpartner.com

European Community Declaration of Conformity
This equipment complies with the requirements relating to electromagnetic compatibility,
EN55022 Class B for ITE and EN55024.
This meets the essential protection requirements of the European Council Directive
89/336/EEC on the approximation of the laws of the Member States relating to
electromagnetic compatibility.
Thomson Telecom declares that this ST2022 MGCP IP Phone is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
You can download the declaration of conformity on www.speedtouchpartner.com.
The CE logo involves the conformity of the product with the essential requirements of
implemented directives.
Northern America Federal Communications Commission (FCC)
Statement
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions in this manual, may cause
interference to radio communications. This equipment has been tested and found to
comply with the limits for a Class B digital device pursuant to Subpart J of Part 15 of
FCC rules, which are designed to provide reasonable protection against radio interference
when operated in a commercial environment. Operation of this equipment in a residential
area is likely to cause interference, in which case the user, at his own expense, will be
required to take whatever measures are necessary to correct the interface.
Copyright Notice & Trademarks
© Thomson 2005. All rights reserved. Thomson Telecom reserves the right to alter
material or technical specification of its products without prior notice.
SpeedTouch and Thomson are registered trademarks. Various elements (including but not
limited to trademarks, service marks, designs, logos and copyrighted material) shown on
his Admin Guide are protected by intellectual property or other rights.

I. PRODUCT OVERVIEW AND CONNECTIONS .............................................................. 4
CONNECTIONS ................................................................................................................................4
CONNECTING TO THE NETWORK AND THE PC................................................................................. 4
POWERING UP THE PHONE............................................................................................................... 5
CONNECTED A HEADSET.................................................................................................................. 5
PHYSICAL FEATURES..................................................................................................................... 6
USER PANEL..................................................................................................................................... 6
DISPLAY KEYS ................................................................................ERREUR ! SIGNET NON DEFINI.
AUDIO KEYS....................................................................................ERREUR ! SIGNET NON DEFINI.
DIALING KEYS ................................................................................ERREUR ! SIGNET NON DEFINI.
DEFINITIONS OF LED .................................................................................................................... 7
II. CALL SERVICES .........................................................ERREUR ! SIGNET NON DEFINI.
TALKING MODE &OPERATIONS ....................................................ERREUR ! SIGNET NON DEFINI.
5KINDS OF COMMUNICATION MODE ..............................................ERREUR ! SIGNET NON DEFINI.
OPERATION OF OFF HOOK...............................................................ERREUR ! SIGNET NON DEFINI.
OPERATION OF ON HOOK ................................................................ERREUR ! SIGNET NON DEFINI.
OPERATION OF MODE SWITCH DURING CALL .................................ERREUR ! SIGNET NON DEFINI.
CHARACTER INPUT-EDIT MODE....................................................ERREUR ! SIGNET NON DEFINI.
III. CONFIGURATION THROUGH LCD............................................................................. 8
ASSIGN AN IP ADDRESS TO THE PHONE ........................................................................................ 8
SETTING THE ADDRESS .................................................................................................................... 8
CHECK THAT THE IP ADDRESS IS SET PROPERLY........................................................................... 10
RESET TO DEFAULT........................................................................................................................ 10
IV. CONFIGURE PHONE USING WEB INTERFACE..................................................... 11
FIND THE PHONE IP ADDRESS...................................................................................................... 11
ACCESS TO ADMIN HOMEPAGE (WEB INTERFACE) ................................................................... 11
SETUP THE CALL AGENT............................................................................................................. 12
UPGRADE FIRMWARE................................................................................................................... 16

I. Product overview and connections
Connections
Connecting to the Network and the PC
The ST2022 MGCP IP Phone has 2 RJ-45 ports that each support 10/100 Mbps full
duplex Ethernet connection to external devices- Network port and access port (one for PC
and one for LAN).
Network Port (10/100LAN)
Use the Ethernet cable to connect the LAN port to an Internet equipment, such as a hub,
switch. Or directly to the Network. In Power over Ethernet (PoE) office environment, the
IP phone can be powered from a switch via Ethernet cable, in which case the external
power adaptor is not needed.
(c)Réseau
ST 2022 (Arrière) Combiné
(b)Ordinateur
(a)Transformateur

Access port (10/100PC)
Use the Ethernet cable to connect a network device, such as a computer to the PC port on
the back of your phone.
Powering up the Phone
The ST2022 could be powered by either a main power unit, or PoE.
Its power consumption is under 6W.
Power Plug
The power plug is fed with 9VDC, 800mA, linear.
Power Over Ethernet
The Speed Touch 2022 supports PoE as defined by 802.3af Standard
It is class 2, and supports class negociation (in order to plug as many devices as possible
on a PoE hub). It can be powered with PoE up to 100 meters with category 5,5e or 6
cables.
Connected a headset
If you will use a headset, plug the RJ9 headset connector into the headset port on the left
side of your IP Phone.

LCD
Clear Key
Softkey
Handset
Menu Key
Volume
Navigator
keys
Line/Memory
Ke
y
s
Dial Pad
Voicemail
key
Phonebook
Physical Features
User panel
=

Definitions of LED
LED Indicator Condition Color Status
Default OFF
During FW boot ON
Speaker
Loudspeaker is activated during a call
Red
ON
Default OFF
During FW boot ON
Voicemail
Voicemail received
Red
Slow blinking
Default OFF
During FW boot ON
Mute Mute is active Red ON
Default OFF
During FW boot ON
Used for speed dial keys in standby mode OFF
Line appearance: standby mode OFF
Line appearance: a call is incoming Fast blinking
Line appearance: is active ON
Feature keys
Line appearance: hold or remote hold
Green
Slow blinking
Boot: during FW boot Red ON
Boot: during DHCP process (if any) Red Slow blinking
Boot: during SIP registration Red Fast blinking
Running mode: Ethernet connection is down Red Slow blinking
Running mode: IP connection is down (e.g.
no IP address allocated) Red Slow blinking
Running mode: SIP connection is down (e.g.
SIP registration or registration refresh failure) Red Slow blinking
Auto-configuration: during configuration file
download Red Fast blinking
Auto-configuration: during firmware file
download Red Fast blinking
System is programming FLASH Red ON
Ringing state Green Slow blinking
System
Alert messages and missed calls
Red
Green
Green Slow blinking

II.Configuration through LCD
Assign an IP address to the phone
Setting the address
Using Fix IP address
1. Press menu key.
2. Choose Admin with softkeys.
3. The phone will prompt Input Password:
4. Make sure you have selected the right entry mode with the A>a>1
softkey.
5. Enter the admin password using the Dialing pad (default value is
784515) and choose OK with softkeys.
6. Select Networking with Navigator keys and choose Select with
softkeys
7. The actual mode must now be highlighted. It can be DHCP, Fixed-IP or
PPPoE. Choose Edit with softkeys
8. Choose Fixed-IP using the Navigator keys and choose Save with
softkeys
9. Scroll down to the IP address using the Navigator keys and Choose
Edit with softkeys
10. Erase the previous IP address with DelChr softkey
11. Enter the new one with the Dialing pad and then press the Save
softkey
12. Press the Back softkey to return to previous menu.
13. Press the Back softkey once again to return phone idle mode.
14. Press menu key.
15. Choose Option with softkeys.
16. Use the Navigator keys to scroll down the menu to Reboot
17. Press Select softkey
18. The ST2022 displays Reboot?

19. Press OK softkey
20. Wait for ST2022 to reboot
21. The new IP address is set
22. Check that the IP address is set properly
Using DHCP
1. Press menu key.
2. Choose Admin with softkeys.
3. The phone will prompt Input Password:
Make sure you have selected the right entry mode with the A>a>1
softkey.
4. Enter the admin password using the Dialing pad (default value is
784515) and choose OK with softkeys.
Select Networking with Navigator keys and choose Select with
softkeys
5. The actual mode must now be highlighted. It can be DHCP, Fixed-IP or
PPPoE. Choose Edit with softkeys
6. Choose DHCP using the Navigator keys and choose Save with
softkeys
7. Press the Back softkey to return to previous menu.
8. Press the Back softkey once again to return phone idle mode.
9. Press menu key.
10. Choose Option with softkeys.
11. Use the Navigator keys to scroll down the menu to Reboot
12. Press Select softkey
13. The ST2022 displays Reboot?
14. Press OK softkey
15. Wait for ST2022 to reboot
16. The new IP address is set
17. Check that the IP address is set properly

Check that the IP address is set properly
1. Press menu key
2. Choose User with softkeys
3. Use the Navigator keys to scroll down the menu to Information
4. Press Select softkey
5. The IP address is displayed
Once you know the IP address of the ST2022, you can start to configure the phone using
its friendly web interface.
Reset to default
In order to reset the phone to its default configuration values (including passwords),
perform the following actions:
1. Unplug the phone from its power source
2. Maintain the Mute and Headset keys pressed
3. Without releasing the Mute and Headset keys, plug back the phone to
its power source
4. ST2022 will prompt “Reset to default !!!”
5. The ST2022 is now reset to its default configuration values.