Traxmate TM400 User manual

TRAXMATE TM400
AT4 ASSET TRACKER
www.traxmate.io
IPX5 waterproof
Water-resistant case to ensure stable operation
in tough environment
Traxmate TM400 is an asset tracker with advanced
features, rugged construction, and industry-leading
battery life.
GPS+WIFI positioning
Allow the location to be pinpointed in real time
or periodically
Portable Asset Tracker
10000mAh Internal Battery
LED display for you to view battery status
Strong Magnet Mount
Strong magnetic cover allowing for flexible
installation on vehicles or assets
Intelligent Power Saving
Adjustable to long standby power-saving mode
108(L) x 61(W) x 30(H) mm
Operating temperature
Charger
10000mAh/3.7V industrial
grade lithium-polymer battery
3.7V / 60mA
8 hours
Battery
Device dimension
Device weight
-20 °C ~ +70 °C
Charging hour
5 VDC / 2A
285g
Red: working status
Green(4): battery
LED Indicator
Working Voltage/
current
Network GSM/GPRS
Battery life 1 month (positioning every 10s)

TRAXMATE TM400 AT4
USER MANUAL
Charger
www.traxmate.io
Overview1.
1 Device Overview1.
Power on: Press power button for 3 seconds.
GSM status indicator will flash red light and the
battery indicator flash blue light to show the
battery level.
2 Standard Accessories1.
Device Charge Cable
2. Operation
2.1 Power ON/OFF
3. Alerts
3.1 Tamper Alert
If the device is disassembled / dismounted, anti-
tamper button creates an alert that can be sent
to the admin users.
3.2 Low Battery Alert
When the battery is low, Traxmate has the
possibility to send a notification to the admin
user(s).
3.3 Power on/off alarm
An alert can be sent to admin users when the
device starts and when the device power off.
4. Troubleshooting
If you are having trouble with your device, try
these troubleshooting procedures before
contacting the support team.
Causes
Problems Solutions
Unable to
start
Power switch is off
No battery
Switch it ON
Charge
Unable to
connect to
the network
SIM card inserted
incorrectly
Dirty things exist
above the SIM card
Invalid SIM card
Poor Signal
Check SIM card
Check SIM card
Contact Support
Move to GSM
service area
Note: To ensure quickly and correctly use, please
read this manual carefully before using.
Power off: Press power button for 3 seconds.
2.2 Checking the Battery
Shortly press power button and the battery
indicator will show battery level in bars with blue
light.
(if the GSM
status indicator
flashes quickly)