V-tech ErisTerminal VSP716A User manual

ErisTerminal® SIP Deskset 
VSP716A
Administrator and Provisioning Manual
Rev. 1 07/16

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VSP716A Administrator and Provisioning Manual
C ONTENTS
Preface ...................................................................................................... 7
Text Conventions ................................................................................................................8
Audience.............................................................................................................................8
Related Documents ............................................................................................................8
Introducing the VSP716A ........................................................................ 9
About the VSP716A deskset ............................................................................................10
Quick Reference Guide .................................................................................................... 11
Programmable Feature Keys............................................................................................ 12
Other possible programmable key settings .........................................................12
LED Behaviour .................................................................................................................14
Programmable Hard Keys ................................................................................................ 15
Network Requirements .....................................................................................................16
VSP716A Configuration Methods.....................................................................................17
Adding a Custom Logo .....................................................................................................18
Idle screen logo behaviour...................................................................................18
Logo specifications ..............................................................................................18
Uploading a custom logo .....................................................................................18
Custom logo user interactions .............................................................................19
Customising Soft Keys......................................................................................................20
Custom soft key configuration file settings .......................................................... 20
Configuration Using the Phone Menus ................................................ 23
Viewing the Main Menu .................................................................................................... 24
Using the Status menu.........................................................................................24
Viewing Line status..............................................................................................26
Using the Admin Settings Menu .......................................................................................27
Using the Network Setting menu .........................................................................28
Using the Line menu............................................................................................ 31
Using the Provisioning menu ...............................................................................32
Using the Security menu...................................................................................... 33
Using the Edit password menu ............................................................................34

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VSP716A Administrator and Provisioning Manual
Using the WebUI..................................................................................... 36
Using the Web User Interface (WebUI) ............................................................................37
Status Page ......................................................................................................................40
System Status......................................................................................................40
System Pages .................................................................................................................. 41
SIP Account Management...................................................................................41
General Account Settings .............................................................................41
Dial Plan........................................................................................................43
SIP Server Settings.......................................................................................44
Registration Settings ..................................................................................... 45
Outbound Proxy Settings ..............................................................................45
Backup Outbound Proxy Settings .................................................................45
Caller Identity Settings ..................................................................................46
Audio Settings ...............................................................................................46
Quality of Service ..........................................................................................47
Signaling Settings .........................................................................................47
Voice .............................................................................................................48
Feature Access Codes Settings....................................................................48
Busy Lamp Field ........................................................................................... 50
Voicemail Settings.........................................................................................51
NAT Traversal ...............................................................................................51
Music on Hold Settings .................................................................................52
Network Conference Settings .......................................................................52
Session Timer ...............................................................................................52
Jitter Buffer....................................................................................................53
Keep Alive .....................................................................................................53
Call Settings.........................................................................................................54
General Call Settings ....................................................................................54
Do Not Disturb...............................................................................................54
Call Forward..................................................................................................55
Call Completion.............................................................................................55
Custom Ringer ..............................................................................................56
User Preferences.................................................................................................57
General User Settings...................................................................................57
Call Hold Reminder ....................................................................................... 58
Call Waiting ...................................................................................................58
Programmable Feature Keys...............................................................................59
Programmable Hard Keys ...................................................................................63
Speed Dial Keys .................................................................................................. 66
Speed Dial Keys............................................................................................67
Ringer Settings ....................................................................................................67
Paging Zones.......................................................................................................68
Server Application................................................................................................70
Action URI Syntax .........................................................................................70
Action URI .....................................................................................................71
XML Push Settings........................................................................................73
Hotline Settings....................................................................................................74
Network Pages .................................................................................................................75

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VSP716A Administrator and Provisioning Manual
Basic Network Settings........................................................................................76
Basic Network Settings ................................................................................. 76
Advanced Network Settings.................................................................................78
PC Port.......................................................................................................... 78
VLAN.............................................................................................................78
LLDP-MED ....................................................................................................79
802.1x ...........................................................................................................79
Contacts Pages ................................................................................................................80
Local Directory.....................................................................................................80
Create Local Directory Entry .........................................................................82
Directory Import/Export .................................................................................82
Blacklist .........................................................................................................83
Create Blacklist Entry....................................................................................84
Blacklist Import/Export ..................................................................................85
LDAP ...................................................................................................................86
LDAP Settings...............................................................................................86
About LDAP attribute filters...........................................................................86
Broadsoft .............................................................................................................89
Broadsoft Phonebook Settings......................................................................89
Remote XML........................................................................................................90
Remote XML Directory Format .....................................................................90
Call History ..........................................................................................................92
Configuration Pages .........................................................................................................93
Reboot ................................................................................................................. 93
Time and Date .....................................................................................................93
Time and Date Format ..................................................................................94
Network Time Settings ..................................................................................94
Time Zone and Daylight Savings Settings ....................................................94
Manual Time Settings....................................................................................95
Custom Language ...............................................................................................96
Firmware Upgrade ............................................................................................... 97
Firmware Server Settings..............................................................................97
Manual Firmware Update and Upload ..........................................................98
Provisioning .........................................................................................................98
Provisioning Settings.....................................................................................99
Plug-and-Play Settings................................................................................100
DHCP Settings ............................................................................................100
Resynchronization.......................................................................................101
Import Configuration....................................................................................102
Export Configuration ...................................................................................103
Reset Configuration ....................................................................................104
Security..............................................................................................................105
Administrator Password ..............................................................................105
User Password............................................................................................106
Phone Lock .................................................................................................106
PIN Masking................................................................................................107
Web Server .................................................................................................108
Trusted Servers .................................................................................................109
Trusted IP .......................................................................................................... 110

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VSP716A Administrator and Provisioning Manual
Certificates......................................................................................................... 111
Device Certificate ........................................................................................ 111
Trusted Certificate ....................................................................................... 112
TR-069 Settings................................................................................................. 113
System Logs ...................................................................................................... 114
Syslog Settings ........................................................................................... 114
Network Trace ............................................................................................. 115
Download Log ............................................................................................. 115
Provisioning Using Configuration Files............................................. 116
The Provisioning Process ............................................................................................... 117
Resynchronization: configuration file checking.................................................. 118
VSP716A restart................................................................................................ 118
Configuration File Types................................................................................................. 119
Data Files........................................................................................................................120
Configuration File Tips and Security...............................................................................121
Guidelines for the MAC-Specific configuration file.............................................121
Securing configuration files with AES encryption ..............................................122
Configuration File Parameter Guide................................................... 124
sip_account Module: SIP Account Settings ....................................................................125
General configuration file settings .....................................................................126
MAC-specific configuration file settings .............................................................134
network Module: Network Settings .................................................................................139
General configuration file settings .....................................................................139
MAC-specific configuration file settings .............................................................141
provisioning Module: Provisioning Settings ....................................................................144
security Module: Security Settings .................................................................................149
time_date Module: Time and Date Settings....................................................................151
log Module: System Log Settings ...................................................................................155
remoteDir Module: Remote Directory Settings ...............................................................156
web Module: Web Settings.............................................................................................161
trusted_ip Module: Trusted Server and Trusted IP Settings...........................................162
user_pref Module: User Preference Settings..................................................................163
General configuration file settings .....................................................................163
MAC-specific configuration file settings .............................................................165
call_settings Module: Call Settings .................................................................................167
General configuration file settings .....................................................................167
MAC-specific configuration file settings .............................................................167
pfk Module: Programmable Feature Key Settings ..........................................................170
Programmable Feature Keys.............................................................................170
Programmable Hard Keys .................................................................................173
speed_dial Module: Speed Dial Settings ........................................................................175
audio Module: Audio Settings.........................................................................................176
ringersetting Module: Distinctive Ringer Settings ...........................................................178
file Module: Imported File Parameters............................................................................179
General configuration file settings .....................................................................179
MAC-specific configuration file settings .............................................................181
xml_app Module: XML Settings......................................................................................183

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VSP716A Administrator and Provisioning Manual
system_event Module: Action URI Settings....................................................................184
tr069 Module: TR-069 Settings.......................................................................................186
tone Module: Tone Definition Settings ............................................................................188
profile Module: Password Settings .................................................................................194
General configuration file settings .....................................................................194
MAC-specific configuration file settings .............................................................194
page_zone Module: Paging Zone Settings.....................................................................195
phonelock Module: Phone Lock Settings .......................................................................197
softkey Module: Custom Soft Key Settings.....................................................................198
Troubleshooting ................................................................................... 199
Common Troubleshooting Procedures ...........................................................................199
Appendixes........................................................................................... 201
Appendix A: Soft Keys....................................................................................................201
Appendix B: Maintenance...............................................................................................203
Appendix C: GPL License Information ...........................................................................204

Preface 7 Back to Contents
VSP716A Administrator and Provisioning Manual
PREFACE
Congratulations on your purchase of this VTech product. Please thoroughly read this
manual for all the feature operations and troubleshooting information necessary to install
and operate your new VTech product.
This administrator and provisioning manual contains detailed instructions for installing and
configuring your VSP716A SIP deskset with software version 2.0.3.x. See “Using the
Status menu” on page 24 for instructions on checking the software version on the
VSP716A. Please read this manual before installing the product.
Please print this page and record the following information regarding your product:
Model number: VSP716A
Type: Small to medium business SIP-endpoint deskset
Serial number: _______________________________
Purchase date: _______________________________
Place of purchase: ____________________________
Both the model and serial numbers of your VTech product can be found on the bottom of
the console.
Save your sales receipt and original packaging in case it is necessary to return your
telephone for warranty service.

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VSP716A Administrator and Provisioning Manual
Text Conventions
Table 1 lists text formats and describes how they are used in this guide.
Audience
This guide is written for installers and system administrators. It assumes that you are
familiar with networks and VoIP, both in theory and in practice. This guide also assumes
that you have ordered your IP PBX equipment or service and selected which PBX features
you want to implement. This guide references specific IP PBX equipment or services only
for features or settings that have been designed for a specific service. Please consult your
equipment supplier or service provider for recommended switches, routers, and firewall
and NAT traversal settings, and so on.
As the VSP716A SIP deskset becomes certified for IP PBX equipment or services, VTech
may publish interop guides for those specific services. The interop guides will recommend
second-party devices and settings, along with VSP716A-specific configurations for optimal
performance with those services.
Related Documents
The VSP716A Quick Start Guide contains a quick reference guide to the VSP716A
external features and brief instructions on connecting the VSP716A to a working IP PBX
system.
The VSP716A User Guide contains a quick reference guide, full installation instructions,
instructions for making and receiving calls, and a guide to all user-configurable settings.
Table 1. Description of Text Conventions
Text Format Description
Screen Identifies text that appears on a device screen or a
WebUI page in a title, menu, or prompt.
HARD KEY or DIAL-PAD KEY Identifies a hard key, including the dial-pad keys.
Identifies a soft key.
Example of a Note.
Example of a Caution.
CallFwd
Notes provide important information
about a feature or procedure.
A caution means that loss of data or
unintended circumstances may result.

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VSP716A Administrator and Provisioning Manual
CHAPTER 1
INTRODUCING THE VSP716A
This administrator and provisioning guide contains detailed instructions for configuring the
VSP716A SIP deskset. Please read this guide before attempting to configure the
VSP716A.
Some of the configuration tasks described in this chapter are duplicated in the Web User
Interface (WebUI) described in the next chapter, but if you need to assign static IP
addresses, they must be set at each device.
This chapter covers:
“About the VSP716A deskset” on page 10
“Quick Reference Guide” on page 11
“Programmable Feature Keys” on page 12
“Programmable Hard Keys” on page 15
“Network Requirements” on page 16
“VSP716A Configuration Methods” on page 17
“Adding a Custom Logo” on page 18
“Customizing Soft Keys” on page 20

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VSP716A Administrator and Provisioning Manual
About the VSP716A deskset
The VTech VSP716A SIP deskset is a business phone designed to work with popular SIP
telephone (IP PBX) equipment and services. Once you have ordered and configured your
SIP equipment or service, the VSP716A enables you to make and receive calls as you
would with any other business phone.
The VSP716A deskset features include:
2.5-inch backlit Liquid Crystal Display
Speakerphone, headset, hold and mute
Up to 2 SIP account registrations
Up to 8 active SIP sessions
3-way conferencing
2 programmable keys
Message Waiting alert LED
Dual 10/100 MbpsEthernet ports
Power over Ethernet enabled
1000-entry Call Log
There are two network ports, known as the Ethernet port and PC port, at the back of the
VSP716A. The Ethernet port allows the VSP716A deskset to connect to the IP PBX. The
PC port is for another device such as a personal computer to connect to the Ethernet
network through the VSP716A.
You can configure the VSP716A using the menus on the phone, a browser-based interface
called the WebUI, or an automatic provisioning process (see “Provisioning Using
Configuration Files” on page 116). The WebUI enables you to configure the VSP716A
using a computer that is connected to the same Local Area Network. The WebUI resides
on the VSP716A, and may get updated with firmware updates.
The VSP716A SIP deskset supports intercom and call transfers between system
extensions and can connect you and two other parties on the same conference call.
The VSP716A has 2 programmable keys. You can program these keys for quick dial, busy
lamp field, line access or any of the functions described in “Programmable Feature Keys”
on page 12.

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VSP716A Administrator and Provisioning Manual
Quick Reference Guide
The controls you will need to use to configure the VSP716A manually are described below.
MENU/SELECT
Press to display the phone
menu.
Press to select a menu
item or save a setting.
CANCEL
While in a menu, press to
cancel an operation and
exit the menu.
SOFT KEYS
Perform the actions indicated by
the on-screen labels.
NAVIGATION KEY
Press  or  to scroll through menus, highlight items
or change settings.
While entering names or numbers, press  or  to
move the cursor left or right.
PROGRAMMABLE KEYS
Can be programmed to perform functions or access
features. For example:
Accessing a line to make a call
Dialing a monitored extension or quick-dial
number
Answering a ringing call on any line or monitored
extension. 
See also “Programmable Feature Keys” on
page 12.
Desktop
stand slots
Power jack
Ethernet port
PC port Handset jack
Wall-mounting
slots
Corded
headset jack

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VSP716A Administrator and Provisioning Manual
Programmable Feature Keys
The table below lists the default settings for the programmable feature keys (PFKs). The
key assignments on your phone may be different. Some keys may be programmed as
Quick Dial keys, for example. You can assign functions to programmable keys using the
phone menu (Main Menu > User Settings > Programmable keys), using the WebUI, or
via provisioning and the configuration file.
For more information about assigning functions to programmable keys using the phone
menu, see the User Guide.
To assign functions to programmable keys using the WebUI, see “Programmable Feature
Keys” on page 72.
For the programmable key configuration file parameters, see “pfk Module: Programmable
Feature Key Settings” on page 171.
Other possible programmable key settings
Call Forward No Answer—Turns Call Forward No Answer (CFNA) on and off.
When CFNA is on, unanswered incoming calls are forwarded to another number
after a specified delay.
Call Forward Busy—Turns Call Forward Busy (CFB) on and off. When CFB is on,
incoming calls are forwarded to another number when the line is busy.
Quick Dial
BLF—Busy lamp field keys let you monitor activity at other phones. The key LED
indicates call status.
ACD—If enabled as an ACD (Automatic Call Distribution) key, the user can press
the key to display the ACD State menu on the phone. The user can select an ACD
state from the menu, and the key LED will indicate the selected state. See the User
Guide for more information about using the ACD State menu. The ACD feature is
compatible with Broadsoft's Broadworks Call Center Application.
Page—If this feature is enabled, press the Page key to call one or a group of
phones. You can configure pages to be automatically answered. See “SIP Account
Management” on page 45.
Multicast page—Press the Multicast page key to page all phones in a pre-defined
paging zone. See “Paging Zones” on page 85.
Table 2. Programmable key default settings
Key Number Setting
1 Line—Account 1
2 Line—Account 1

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VSP716A Administrator and Provisioning Manual
Park Call—Dials the access code to park your current call. To program access
codes, see “SIP Account Management” on page 45.
Retrieve Parked Call—Dials the access code to retrieve a parked call.
In Call DTMF—Dials a string of numbers while you are on a call. For example,
pressing the key might dial a conference access code.
Call Return—Dials the number of the last missed call.
Group Call Pickup—Dials the Group Call Pickup code, allowing you to answer a
call ringing at any extension within an admin-defined group.
Direct Call Pickup—Dials the Direct Call Pickup code, allowing you to answer a call
ringing at a specific extension. After pressing the button, you may need to enter the
extension number manually.
Prefix Dialing—Automatically goes off-hook and dials a prefix (hidden from the
user).
Call Handling Profile—For Comverse server-side feature contol. Dials the call
handling profile code along with the profile index number to activate the profile.
Hunt Group—Dials the hunt group extension number.
Secretarial Filtering—Turns Comverse secretarial filtering on or off.
Phone Lock—Locks the phone or enables the user to unlock the phone with a PIN.
See the phone lock section.
Flash—Performs a hook flash, as defined in “Programmable Feature Keys” on
page 72.
XML App—Displays a user-initiated (pulled) XML-based screen or menu.

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VSP716A Administrator and Provisioning Manual
LED Behaviour
The programmable feature keys have LEDs that indicate various states.
Table 3. VSP716A LED behaviour
Key function LED Activity Description
Account Flashing ORANGE
Steady GREEN
Quickly flashing GREEN
Slowly flashing GREEN
Account not registered
Dialing or on a call
Ringing incoming call
Held call
Shared account Steady ORANGE
Slowly flashing ORANGE
Shared account is on a call
Shared account is on hold
Do Not Disturb Off
Steady ORANGE
DND is off
DND is on
Call Forward Off
Steady ORANGE
Call forwarding is off
Call forwarding is on
Page Steady GREEN Outgoing page in progress
Busy Lamp Field Steady GREEN
Steady ORANGE
Quickly flashing ORANGE
Off
Monitored phone is idle
Monitored phone is on a call
The monitored phone is ringing
or has a held call*
BLF registration error
* Held call indication applies only to certain servers.
Automatic Call
Distribution
Quickly flashing GREEN
Steady GREEN
Slow Flash GREEN
Steady ORANGE
Slowly flashing ORANGE
Quickly flashing ORANGE
Agent "wrap up" state
Agent ready state
Agent unavailable state
Logged on
Logged off
ACD subscription error
Call Handling
Profile
Off
Steady Orange
No CHP activated
CHP activated
Secretarial
Filtering
Off
Steady ORANGE
Secretarial Filtering is off
Secretarial Filtering is on
Hunt Group Off
Steady ORANGE
Hunt Group is off
Hunt Group is on

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VSP716A Administrator and Provisioning Manual
Programmable Hard Keys
Some of the deskset hard keys can be programmed for functions different from the factory
default functions. Programming is done using the WebUI or the configuration file. The
following hard keys are programmable:
Each programmable hard key can be configured with one of the following functions:
UP arrow on the navigation pad DOWN arrow on the navigation pad
CANCEL MUTE
N/A (unassigned) Directory
Call History Redial
Messages Do Not Disturb
Call Forward All Call Forward No Answer
Call Forward Busy Quick Dial
Page Multicast Page
Retrieve Parked Call Call Return
Group Call Pickup Direct Call Pickup
Prefix Dial XML App
Phone Lock Network Status

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VSP716A Administrator and Provisioning Manual
Network Requirements
A simple VSP716A SIP deskset installation example is shown in Figure 1. A switched
network topology is recommended for your LAN.
The office LAN infrastructure should use Cat.-5/Cat.-5e cable.
The VSP716A requires a wired connection to the LAN. However, wireless connections from
your LAN to other devices (such as laptops) in your office will not impede performance.
A Dynamic Host Configuration Protocol (DHCP) server is recommended and must be on
the same subnet as the VSP716A desksets so that IP addresses can be auto-assigned. In
most cases, your network router will have a DHCP server. By default, the VSP716A has
DHCP enabled for automatic IP address assignment.
If no DHCP server is present, you can assign a static IP to the VSP716A. You can assign
a static IP address using the VSP716A menu. Go to Admin settings > Network setting >
Set static IP. If you do not have a DHCP server or do not manually assign static IPs, you
will not be able to access the WebUI and/or enable automatic time updates from an NTP
server.
A DNS server is recommended to resolve the path to the Internet and to a server for
firmware and configuration updates. If necessary, the system administrator can also
download upgrade files and use the WebUI to update the VSP716A firmware and/or
configuration settings manually.
For users whose computers require a GigE Ethernet frame rate (a gigabit per second), use
separate Ethernet connections for the VSP716A and the computer. The Ethernet
connection through a VSP716A is limited to 100 Mbits/s.
Figure 1. VSP716A Installation Example
Some DHCP servers have default settings that limit the number of network IP
addresses assigned to devices on the network. You should log in to your server
to confirm that the IP range is sufficient.

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VSP716A Administrator and Provisioning Manual
VSP716A Configuration Methods
You can configure the VSP716A using one of the following methods:
From the VSP716A itself, using the menus. The VSP716A menus are best suited
to configuring a few settings, perhaps after the initial setup has been done. For
administrators, the settings available on the VSP716A menus include network
settings, account settings, and provisioning settings. See “Using the Admin
Settings Menu” on page 27. Many of the settings accessible on the VSP716A are
most useful for end users. Through the menu, they can customize the screen
appearance, sounds, and manage calls. For more information, see the VSP716A
User Guide.
The Web User Interface, or WebUI, which you access using your Internet browser.
See “Using the WebUI” on page 36. The browser-based interface is easy to
navigate and best suited to configuring a large number of VSP716A settings at
once. The WebUI gives you access to every setting required for configuring a
single device. You can enter service provider account settings on the WebUI, and
set up provisioning, which will allow you to automatically and remotely update the
VSP716A after initial configuration.
Provisioning using configuration files. Working with configuration files is the best
way to configure multiple phones. There are several methods available to enable
the VSP716A to locate and upload the configuration file. For example, you can
enable the VSP716A, when it starts up or reboots, to check for the presence of a
configuration file on a provisioning server. If the configuration file is new or has
been modified in any way, the VSP716A automatically downloads the file and
applies the new settings. For more information, see “Provisioning Using
Configuration Files” on page 116.

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VSP716A Administrator and Provisioning Manual
Adding a Custom Logo
You can upload a custom logo to be displayed on the phone idle screen and during bootup.
Uploading a logo is done using the configuration file. The parameters for uploading a
custom logo are described in “Uploading a custom logo” on page 18. The default logo for
bootup and idle mode is the vtech logo.
Idle screen logo behaviour
The behaviour described below is disabled by default.
You can enable the logo to appear instead of the idle screen after a specified period of
inactivity. The parameter for setting the delay before the logo appears is in the General
configuration file. See “
user_pref.idle_to_logo_timeout ” on page 164.
You can enable the phone screen to cycle between the logo and the idle screen when the
phone is in idle mode by setting both the
user_pref.idle_to_logo_timeout and the
user_pref.logo_to_idle_timeout parameters. See
“
user_pref.logo_to_idle_timeout ” on page 164.
Logo specifications
The file type and dimensions for the logo are listed below.
Positioning a custom logo on the screen is a matter of creating a logo with the maximum
dimensions listed above, including any surrounding white space. Note that the width of the
logo specified in the table above is the same as the width of the VSP716A screen (158
pixels). There are no configuration file settings to specify the x-axis or y-axis position of the
logo on the screen.
Uploading a custom logo
The file.bootup_logo and file.idle_logo parameters in the configuration file allow you to
upload a custom bootup logo and custom idle logo. Place the logos on your server and
enter the URL for each logo for the file.idle_logo and file.bootup_logo parameters.
If the downloaded logo is found to be invalid, the syslog will record one of the following
errors:
file not found
invalid file format
File type: Monochrome bitmap (.bmp)
Dimensions (w × h): Idle screenand bootup logo: 158 × 57 pixels

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VSP716A Administrator and Provisioning Manual
incorrect image size
image is not in black and white
Custom logo user interactions
For VSP716A users, pressing any hard key will exit the idle logo and perform the key's
function. For example, pressing MENU will show the Main Menu.
Pressing a soft key when the idle logo is showing will switch to the idle screen.

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VSP716A Administrator and Provisioning Manual
Customizing Soft Keys
Using the configuration file, you can select which soft keys can appear on the Idle screen,
the Active Call screen, the Held Call screen, and the Live Dial screen. You can also specify
the position of each soft key. See “softkey Module: Custom Soft Key Settings” onpage 199.
Some soft keys appear only under certain conditions. For example, the Line soft key on the
Idle screen appears only if there is more than one registered SIP account. When a
"conditional" soft key is not visible, the soft key's position is left empty.
Soft key levels with no soft keys will not be shown if there are multiple soft key levels (as
indicated by the  and  icons). Any soft key level where all soft keys are invisible will be
dynamically skipped when the user navigates through the available levels. On the
VSP716A, a soft key level consists of three soft keys (populated or blank) in a row.
Table 4 shows the soft key options available for each screen. Each screen can have a
maximum of nine soft keys.
Custom soft key configuration file settings
You cannot edit soft key text. The configuration file parameters allow you to only
select and position the soft keys for each screen.
Table 4. Custom Soft Keys
Screen Available Soft Keys Soft Key Text
Idle Blank
Directory Directory
Call Log Call Log
Redial Redial
Message Message
Do Not Disturb DND
Call Forward CallFwd
Call Forward All FwdAll
Call Forward No Answer CFNA
Call Forward Busy FwdBusy
Intercom Intercom
Retrieve Parked Call
Retrieve
Call Return CallBack
Group Call Pickup
GrpPickup
Direct Call Pickup DirPickup