V-tech ErisTerminal VSP716A User manual

ErisTerminal® SIP Deskset 
VSP716A
Administrator and Provisioning Manual
Rev. 1 07/16

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VSP716A Administrator and Provisioning Manual
C ONTENTS
Preface ...................................................................................................... 7
Text Conventions ................................................................................................................8
Audience.............................................................................................................................8
Related Documents ............................................................................................................8
Introducing the VSP716A ........................................................................ 9
About the VSP716A deskset ............................................................................................10
Quick Reference Guide .................................................................................................... 11
Programmable Feature Keys............................................................................................ 12
Other possible programmable key settings .........................................................12
LED Behaviour .................................................................................................................14
Programmable Hard Keys ................................................................................................ 15
Network Requirements .....................................................................................................16
VSP716A Configuration Methods.....................................................................................17
Adding a Custom Logo .....................................................................................................18
Idle screen logo behaviour...................................................................................18
Logo specifications ..............................................................................................18
Uploading a custom logo .....................................................................................18
Custom logo user interactions .............................................................................19
Customising Soft Keys......................................................................................................20
Custom soft key configuration file settings .......................................................... 20
Configuration Using the Phone Menus ................................................ 23
Viewing the Main Menu .................................................................................................... 24
Using the Status menu.........................................................................................24
Viewing Line status..............................................................................................26
Using the Admin Settings Menu .......................................................................................27
Using the Network Setting menu .........................................................................28
Using the Line menu............................................................................................ 31
Using the Provisioning menu ...............................................................................32
Using the Security menu...................................................................................... 33
Using the Edit password menu ............................................................................34

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VSP716A Administrator and Provisioning Manual
Using the WebUI..................................................................................... 36
Using the Web User Interface (WebUI) ............................................................................37
Status Page ......................................................................................................................40
System Status......................................................................................................40
System Pages .................................................................................................................. 41
SIP Account Management...................................................................................41
General Account Settings .............................................................................41
Dial Plan........................................................................................................43
SIP Server Settings.......................................................................................44
Registration Settings ..................................................................................... 45
Outbound Proxy Settings ..............................................................................45
Backup Outbound Proxy Settings .................................................................45
Caller Identity Settings ..................................................................................46
Audio Settings ...............................................................................................46
Quality of Service ..........................................................................................47
Signaling Settings .........................................................................................47
Voice .............................................................................................................48
Feature Access Codes Settings....................................................................48
Busy Lamp Field ........................................................................................... 50
Voicemail Settings.........................................................................................51
NAT Traversal ...............................................................................................51
Music on Hold Settings .................................................................................52
Network Conference Settings .......................................................................52
Session Timer ...............................................................................................52
Jitter Buffer....................................................................................................53
Keep Alive .....................................................................................................53
Call Settings.........................................................................................................54
General Call Settings ....................................................................................54
Do Not Disturb...............................................................................................54
Call Forward..................................................................................................55
Call Completion.............................................................................................55
Custom Ringer ..............................................................................................56
User Preferences.................................................................................................57
General User Settings...................................................................................57
Call Hold Reminder ....................................................................................... 58
Call Waiting ...................................................................................................58
Programmable Feature Keys...............................................................................59
Programmable Hard Keys ...................................................................................63
Speed Dial Keys .................................................................................................. 66
Speed Dial Keys............................................................................................67
Ringer Settings ....................................................................................................67
Paging Zones.......................................................................................................68
Server Application................................................................................................70
Action URI Syntax .........................................................................................70
Action URI .....................................................................................................71
XML Push Settings........................................................................................73
Hotline Settings....................................................................................................74
Network Pages .................................................................................................................75

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VSP716A Administrator and Provisioning Manual
Basic Network Settings........................................................................................76
Basic Network Settings ................................................................................. 76
Advanced Network Settings.................................................................................78
PC Port.......................................................................................................... 78
VLAN.............................................................................................................78
LLDP-MED ....................................................................................................79
802.1x ...........................................................................................................79
Contacts Pages ................................................................................................................80
Local Directory.....................................................................................................80
Create Local Directory Entry .........................................................................82
Directory Import/Export .................................................................................82
Blacklist .........................................................................................................83
Create Blacklist Entry....................................................................................84
Blacklist Import/Export ..................................................................................85
LDAP ...................................................................................................................86
LDAP Settings...............................................................................................86
About LDAP attribute filters...........................................................................86
Broadsoft .............................................................................................................89
Broadsoft Phonebook Settings......................................................................89
Remote XML........................................................................................................90
Remote XML Directory Format .....................................................................90
Call History ..........................................................................................................92
Configuration Pages .........................................................................................................93
Reboot ................................................................................................................. 93
Time and Date .....................................................................................................93
Time and Date Format ..................................................................................94
Network Time Settings ..................................................................................94
Time Zone and Daylight Savings Settings ....................................................94
Manual Time Settings....................................................................................95
Custom Language ...............................................................................................96
Firmware Upgrade ............................................................................................... 97
Firmware Server Settings..............................................................................97
Manual Firmware Update and Upload ..........................................................98
Provisioning .........................................................................................................98
Provisioning Settings.....................................................................................99
Plug-and-Play Settings................................................................................100
DHCP Settings ............................................................................................100
Resynchronization.......................................................................................101
Import Configuration....................................................................................102
Export Configuration ...................................................................................103
Reset Configuration ....................................................................................104
Security..............................................................................................................105
Administrator Password ..............................................................................105
User Password............................................................................................106
Phone Lock .................................................................................................106
PIN Masking................................................................................................107
Web Server .................................................................................................108
Trusted Servers .................................................................................................109
Trusted IP .......................................................................................................... 110

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VSP716A Administrator and Provisioning Manual
Certificates......................................................................................................... 111
Device Certificate ........................................................................................ 111
Trusted Certificate ....................................................................................... 112
TR-069 Settings................................................................................................. 113
System Logs ...................................................................................................... 114
Syslog Settings ........................................................................................... 114
Network Trace ............................................................................................. 115
Download Log ............................................................................................. 115
Provisioning Using Configuration Files............................................. 116
The Provisioning Process ............................................................................................... 117
Resynchronization: configuration file checking.................................................. 118
VSP716A restart................................................................................................ 118
Configuration File Types................................................................................................. 119
Data Files........................................................................................................................120
Configuration File Tips and Security...............................................................................121
Guidelines for the MAC-Specific configuration file.............................................121
Securing configuration files with AES encryption ..............................................122
Configuration File Parameter Guide................................................... 124
sip_account Module: SIP Account Settings ....................................................................125
General configuration file settings .....................................................................126
MAC-specific configuration file settings .............................................................134
network Module: Network Settings .................................................................................139
General configuration file settings .....................................................................139
MAC-specific configuration file settings .............................................................141
provisioning Module: Provisioning Settings ....................................................................144
security Module: Security Settings .................................................................................149
time_date Module: Time and Date Settings....................................................................151
log Module: System Log Settings ...................................................................................155
remoteDir Module: Remote Directory Settings ...............................................................156
web Module: Web Settings.............................................................................................161
trusted_ip Module: Trusted Server and Trusted IP Settings...........................................162
user_pref Module: User Preference Settings..................................................................163
General configuration file settings .....................................................................163
MAC-specific configuration file settings .............................................................165
call_settings Module: Call Settings .................................................................................167
General configuration file settings .....................................................................167
MAC-specific configuration file settings .............................................................167
pfk Module: Programmable Feature Key Settings ..........................................................170
Programmable Feature Keys.............................................................................170
Programmable Hard Keys .................................................................................173
speed_dial Module: Speed Dial Settings ........................................................................175
audio Module: Audio Settings.........................................................................................176
ringersetting Module: Distinctive Ringer Settings ...........................................................178
file Module: Imported File Parameters............................................................................179
General configuration file settings .....................................................................179
MAC-specific configuration file settings .............................................................181
xml_app Module: XML Settings......................................................................................183

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VSP716A Administrator and Provisioning Manual
system_event Module: Action URI Settings....................................................................184
tr069 Module: TR-069 Settings.......................................................................................186
tone Module: Tone Definition Settings ............................................................................188
profile Module: Password Settings .................................................................................194
General configuration file settings .....................................................................194
MAC-specific configuration file settings .............................................................194
page_zone Module: Paging Zone Settings.....................................................................195
phonelock Module: Phone Lock Settings .......................................................................197
softkey Module: Custom Soft Key Settings.....................................................................198
Troubleshooting ................................................................................... 199
Common Troubleshooting Procedures ...........................................................................199
Appendixes........................................................................................... 201
Appendix A: Soft Keys....................................................................................................201
Appendix B: Maintenance...............................................................................................203
Appendix C: GPL License Information ...........................................................................204

Preface 7 Back to Contents
VSP716A Administrator and Provisioning Manual
PREFACE
Congratulations on your purchase of this VTech product. Please thoroughly read this
manual for all the feature operations and troubleshooting information necessary to install
and operate your new VTech product.
This administrator and provisioning manual contains detailed instructions for installing and
configuring your VSP716A SIP deskset with software version 2.0.3.x. See “Using the
Status menu” on page 24 for instructions on checking the software version on the
VSP716A. Please read this manual before installing the product.
Please print this page and record the following information regarding your product:
Model number: VSP716A
Type: Small to medium business SIP-endpoint deskset
Serial number: _______________________________
Purchase date: _______________________________
Place of purchase: ____________________________
Both the model and serial numbers of your VTech product can be found on the bottom of
the console.
Save your sales receipt and original packaging in case it is necessary to return your
telephone for warranty service.

Preface 8 Back to Contents
VSP716A Administrator and Provisioning Manual
Text Conventions
Table 1 lists text formats and describes how they are used in this guide.
Audience
This guide is written for installers and system administrators. It assumes that you are
familiar with networks and VoIP, both in theory and in practice. This guide also assumes
that you have ordered your IP PBX equipment or service and selected which PBX features
you want to implement. This guide references specific IP PBX equipment or services only
for features or settings that have been designed for a specific service. Please consult your
equipment supplier or service provider for recommended switches, routers, and firewall
and NAT traversal settings, and so on.
As the VSP716A SIP deskset becomes certified for IP PBX equipment or services, VTech
may publish interop guides for those specific services. The interop guides will recommend
second-party devices and settings, along with VSP716A-specific configurations for optimal
performance with those services.
Related Documents
The VSP716A Quick Start Guide contains a quick reference guide to the VSP716A
external features and brief instructions on connecting the VSP716A to a working IP PBX
system.
The VSP716A User Guide contains a quick reference guide, full installation instructions,
instructions for making and receiving calls, and a guide to all user-configurable settings.
Table 1. Description of Text Conventions
Text Format Description
Screen Identifies text that appears on a device screen or a
WebUI page in a title, menu, or prompt.
HARD KEY or DIAL-PAD KEY Identifies a hard key, including the dial-pad keys.
Identifies a soft key.
Example of a Note.
Example of a Caution.
CallFwd
Notes provide important information
about a feature or procedure.
A caution means that loss of data or
unintended circumstances may result.

Introducing the VSP716A 9 Back to Contents
VSP716A Administrator and Provisioning Manual
CHAPTER 1
INTRODUCING THE VSP716A
This administrator and provisioning guide contains detailed instructions for configuring the
VSP716A SIP deskset. Please read this guide before attempting to configure the
VSP716A.
Some of the configuration tasks described in this chapter are duplicated in the Web User
Interface (WebUI) described in the next chapter, but if you need to assign static IP
addresses, they must be set at each device.
This chapter covers:
“About the VSP716A deskset” on page 10
“Quick Reference Guide” on page 11
“Programmable Feature Keys” on page 12
“Programmable Hard Keys” on page 15
“Network Requirements” on page 16
“VSP716A Configuration Methods” on page 17
“Adding a Custom Logo” on page 18
“Customizing Soft Keys” on page 20

Introducing the VSP716A 10 Back to Contents
VSP716A Administrator and Provisioning Manual
About the VSP716A deskset
The VTech VSP716A SIP deskset is a business phone designed to work with popular SIP
telephone (IP PBX) equipment and services. Once you have ordered and configured your
SIP equipment or service, the VSP716A enables you to make and receive calls as you
would with any other business phone.
The VSP716A deskset features include:
2.5-inch backlit Liquid Crystal Display
Speakerphone, headset, hold and mute
Up to 2 SIP account registrations
Up to 8 active SIP sessions
3-way conferencing
2 programmable keys
Message Waiting alert LED
Dual 10/100 MbpsEthernet ports
Power over Ethernet enabled
1000-entry Call Log
There are two network ports, known as the Ethernet port and PC port, at the back of the
VSP716A. The Ethernet port allows the VSP716A deskset to connect to the IP PBX. The
PC port is for another device such as a personal computer to connect to the Ethernet
network through the VSP716A.
You can configure the VSP716A using the menus on the phone, a browser-based interface
called the WebUI, or an automatic provisioning process (see “Provisioning Using
Configuration Files” on page 116). The WebUI enables you to configure the VSP716A
using a computer that is connected to the same Local Area Network. The WebUI resides
on the VSP716A, and may get updated with firmware updates.
The VSP716A SIP deskset supports intercom and call transfers between system
extensions and can connect you and two other parties on the same conference call.
The VSP716A has 2 programmable keys. You can program these keys for quick dial, busy
lamp field, line access or any of the functions described in “Programmable Feature Keys”
on page 12.