
Service & support
"Do-It-Your elf"-
ervice
yourself" service on all XTZ
If you by yourself are able to find out the defective
part, you are fully allowed to re ove that part
lly be a driver, a filter or the
a plifier) and then send it back to us for
Always contact your dealer or call us before taking
the loudspeaker apart. That can also helpful for you
in order to find the faulty part.
You can of cou
rse always choose to return the
loudspeaker; therefore you should save the original
To aid service, XTZ products are
constructed and produced using co on
technology, so that basically ost people
are able to un ount the loudspeaker
using co on tools.
If omething i
broken
If you cause additional defects by yourself when un
ounting the defective part, the warranty still
applies if it is obvious that the part had a
anufacturing defect. In other cases however, the
if you cause further defects
Where to end the
product for a
warranty repair
For service we refer to your retailer.
For questions regarding service, welco e to contact
us by e ail upport@xtz. e
You will find us at this web page: www.xtz. e
ALWAYS pack the product / part very
carefully. Unfortunately da ages during
transportation are very co on. If the
package is weak, the transporting
co pany does not co pensate da ages.
Always enclose a copy of the receipt and a
description of the defect.
Support
Please contact our free of charge support if you need
installation advice, or if any proble occurs during
the installation.
Contact us by e- ail upport@xtz. e
your phone nu ber and we will call back to you.
Read the anual and all safety instructions before
using the product.
Do not expose the product for high te peratures
Avoid putting the product in a closed rack or drawer
Be careful with oisture, fluids and dust.
Do not open the produc
t when the power chord is
connected
Do not use the ON/OFF button any ti es in a row
House the product, so that s all objects can not fall
At longer absence, ake sure to unplug the power
chord.
Connection:
Perfor all connections, before the pow
on. Never connect cables to a plifiers and DACs