Airvana C Spire User manual

Copyright 2013 Airvana, LLC. All rights reserved.
Airvana is a registered trademark of Airvana, LLC. (“Airvana”). All other trademarks are trademarks of
their respective owners.
This document contains information that is the property of Airvana. This document may not be copied,
reproduced, reduced to any electronic medium or machine readable form, or otherwise duplicated, and
the information herein may not be used, disseminated or otherwise disclosed, except with the prior
written consent of Airvana.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL
ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE
PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST
TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT
ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND
ARE INCORPORATED HEREIN BY REFERENCE. IF YOU ARE UNABLE TO LOCATE THE
SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR AIRVANA SALES
REPRESENTATIVE FOR A COPY.
Indoor Cell Zone User Guide (910715) Rev. 01.04, July 2013

— iii —
Contents
Introduction ...................................................................1
Check What’s in the Box...............................................2
Setup at a Glance .........................................................3
Setting up Your Indoor Cell Zone..................................4
Setting up Optional Components..................................7
Configuring Your Indoor Cell Zone’s Built-in Router .....9
How Your Indoor Cell Zone Works..............................10
Adding Your ISP User Name and Password...............12
Your Broadband Connection Speed............................15
Maintenance ...............................................................16
Troubleshooting Installation Problems........................17
Using LEDs.................................................................19
FAQs...........................................................................24
General Precautions ...................................................29
Warning of 911 Limitations..........................................30
FCC Information .........................................................31

— iv —

— 1 —
Introduction
This guide introduces you to your CDMA Indoor Cell Zone device and all its features. Throughout
this guide, you’ll find tips and techniques to get you started and to help you make the most of your
new Indoor Cell Zone and service. This guide also provides troubleshooting information to isolate
common issues with your Indoor Cell Zone installation.
TIP
The Table of Contents can help you quickly locate specific information.
Because of updates in software, this printed guide may not be the most current version for your
Indoor Cell Zone. See your service provider’s website to access the most recent version of the User
Guide.
WARNING
It is important to read the safety information on page 29 and page 30 to learn
about how to safely use your Indoor Cell Zone. Failure to read and follow the
safety information in this user guide may result in serious bodily injury, death,
or property damage.

— 2 —
Check What’s in the Box
Make sure that the following items are in the box:
Indoor Cell Zone
Power supply
Quick Start Guide
and
User Guide
Yellow Ethernet
cable
External GPS
antenna cable

— 3 —
Setup at a Glance
TIP
See the Quick Start Guide for the basics on setup and getting your Indoor Cell
Zone up and running.
External GPS Antenna
(if needed) Home
Router
Broadband Device
To
Internet
PC
PC
Power Supply
Indoor Cell
Zone

— 4 —
Setting up Your Indoor Cell Zone
Indoor Cell Zone
Home Router
1Disconnect the power from all devices on
your network.
NOTE: This includes your cable or DSL
modem and home router.
2Place your device close to a window and in
a central location. For best results, place the
device in an elevated location, such as the
top of a bookshelf or tall cabinet.
NOTE: In large homes, the external GPS
antenna can be used to allow the Indoor
Cell Zone to be placed in a more central
location. This allows the Indoor Cell Zone to
provide even coverage throughout the
home. See “Your Broadband Connection
Speed” (page 15) for more information.
3Connect one end of the yellow Ethernet
cable to the LAN port on your home router.
NOTE: If your modem includes a home
router, plug the Indoor Cell Zone into an
available port on the modem.

— 5 —
4Connect the other end of the Ethernet cable
to your Indoor Cell Zone’s yellow WAN port.
5Turn on your cable or DSL modem, and
home router.
NOTE: Wait a couple of minutes for the
cable or DSL modem to fully initialize before
continuing.
6Plug the power supply connector into the
black port on your Indoor Cell Zone.
7Plug the other end into an available electrical
outlet. (We recommend a power strip with
surge protection.)
Indoor Cell Zone
Indoor Cell Zone

— 6 —
When is Your Indoor Cell Zone
Ready for Use?
After installing and turning on your Indoor Cell Zone
for the first time, take notice of an automated setup
sequence. During this time, the device’s green
LEDs will be solid for a few seconds, and then all
LEDs, except the Broadband LED, will turn off until
the software loads. This process may take up to 2
hours if your GPS antenna is not near a window to
receive sufficient GPS signals from the sky.
When the Broadband, GPS, Network, and Mobile
LEDs are solid green, your Indoor Cell Zone is ready
for use.
For complete descriptions of LED states and a quick
reference to LED status indicators, see “Using LEDs”
(page 19).
TIP
You will hear three short beeps
when placing or answering calls
on your wireless phone if you are
within range of your Indoor Cell
Zone.

— 7 —
Setting up Optional Components
PC Setup
Connect any devices that you have, such as a PC, to your Indoor Cell Zone’s blue LAN ports.
Indoor Cell Zone
PC
PC

— 8 —
External GPS Antenna Setup
If the GPS LED does not turn solid green after 30 minutes, connect the external GPS antenna to
your Indoor Cell Zone.
Place the external GPS antenna horizontally on a window sill. The antenna works best in an open
area, with a clear view of the sky, where it can easily pick up signals.
Do not place the GPS antenna:
•Outdoors; it is not weatherproof.
•Behind large, heavy objects; doing so could affect the signal.
GPS antenna
Place on window sill

— 9 —
Configuring Your Indoor Cell Zone’s Built-in
Router
Usually, you can plug your Indoor Cell Zone into your broadband connection device, such as a cable
modem, DSL modem or fiber broadband Internet service, without performing any additional steps.
However, you may need to configure the built-in router to work with your ISP modem or connection
device. The following table lists typical ISP setups and actions to take so that the built-in router works
with your existing ISP setup.
Broadband
connection
device
LED display
pattern
Symptom Action to take
Cable modem Broadband and Mobile
solid green
Not applicable (working
properly)
Not applicable
DSL modem Broadband LED
blinking red
Cannot access Internet See “Adding Your ISP User
Name and Password”
(page 12)
DSL modem with
router Broadband LED
blinking red
Mobile LED blinking
red
Cannot access Internet
Cannot make a mobile
phone call through the
Indoor Cell Zone
See “FAQs” (page 24). If
the problem persists,
contact Customer Support
as described in “Getting
Help” (page 28)
Cable modem with
router
Fiber broadband

— 10 —
How Your Indoor Cell Zone Works
Your Indoor Cell Zone is like a personal base station with a radio unit that is similar to a cell tower
radio. The base station uses a low-power antenna to transmit voice and data cellular signals in your
home or small office.
Base stations give you better cellular coverage, which means a stronger signal and improved voice
quality. Also, data applications on smartphones, such as mobile email devices, work faster.
The Indoor Cell Zone connects to your provider’s network through your broadband Internet
connection. Outgoing calls go from the Indoor Cell Zone over a secure connection to your provider’s
network; incoming calls reverse this route.

— 11 —
How calls and Data Go Over the Internet
Wireless Devices
PC Indoor Cell
Zone
Home
Router
Broadband
Connection
Device
Internet Service
Provider
(Cable, DSL,
fiber optic)
Internet
Service
Provider
Network

— 12 —
Adding Your ISP User Name and Password
Connect to 192.168.17.1
If you are using a DSL modem and your device
cannot connect to the Internet, you may need to
enter your Internet service provider (ISP)
account user name and password so that your
Indoor Cell Zone can connect to the Internet.
TIP
Before you begin, obtain your ISP
user name and password. Contact
your ISP if you do not have this
information.
1Ensure that your computer is networked
with your Indoor Cell Zone.
2Enter the following IP address in your Web
browser:
192.168.17.1
The login dialog box appears.
3Enter “admin” in both the User Name and
Password boxes and click OK.
User name: admin
Password: admin

— 13 —
The router opens to the Setup tab.
4Ensure that Yes (PPPoE) is selected.
5Enter your ISP user name in the Login box (overwrite “Guest”) and your password in the
Password and click OK.

— 14 —
6Accept the defaults in other fields on the screen and click Apply.
When the Broadband LED turns solid green (stops blinking), your Internet connection is available.
If the LED is not solid green, call the Customer Support number located on the insert included in
your Indoor Cell Zone documentation package.

— 15 —
Your Broadband Connection Speed
Your Indoor Cell Zone supports up to six simultaneous voice calls, data sessions, or any
combination of both.
Your Indoor Cell Zone can support data sessions of up to 3 Mbps downstream and 1.8 Mbps
upstream.
The actual transmission speed of your Indoor Cell Zone is only as fast as your maximum broadband
connection speed. Internet congestion, the number of users on your provider’s network, and other
factors can decrease your actual broadband connection speed. Individual bandwidth needs vary per
customer.
Your service provider recommends a minimum of 800 kbps (both upstream and downstream) for
voice services and 3 Mbps downstream and 1.8 Mbps upstream for data services.
The following table shows recommended bandwidth by usage type.
Usage Type Recommended Dowload Speed Recommended Upload Speed
Wireless Call 40 kbps per call 40 kbps per call
Wireless Data Up to 3 Mbps per session Up to 1.8 Mbps per session

— 16 —
Maintenance
With normal use, your Indoor Cell Zone is maintenance-free. Follow the recommendations below to
ensure that it runs optimally.
Ventilation
Your Indoor Cell Zone has ventilation slots that work best if you don’t block the flow of air to them.
Keep your Indoor Cell Zone at least 2 inches (5 cm) from walls and other surfaces to ensure proper
air flow.
Cleaning
Dust your Indoor Cell Zone occasionally to keep air vents clear of debris.
NOTE: Do not use liquid cleaners on your Indoor Cell Zone.