AL Tech DSD 4921 RV User manual

DSD 4921 RV
USER MANUAL

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Table of Contents
Important Notes 4
Abbreviations & terms 4
Warranty and Safety 5
Warranty 5
Cautions 5
Important Information 8
Features and Accessories 9
Main Features 9
Optional Accessories 9
What’s in the Box 10
Front Panel 11
LED Functions 11
Rear Panel 12
Remote Control Unit 13
RCU Map 13
RCU Navigation Buttons 14
Colour Function Buttons 14
Hardware Setup 16
Step by Step 16
First Time Installation 19
Step by Step 19
VAST™ Registration Process 22
General Functions 23
Remote Control Functions 23
Live Satellite Television 24
Channel List 24
Time shift 25
Information Banner 25
Main Menu 26
Settings 27
Installation 28
Satellite Channel Search 28
Dish Alignment Help 29
Dish Installation 29
Internet Setup 30
Factory Reset 31
User Preferences 32
Recording 32
Video 34
Audio 34
Parental Control 35
Parental Control Rating 35
System 36
External Storage setup 37
Electronic Program Guide (EPG) 39
Recording inside EPG 40
Scheduler 41
Schedule a New Event 42
Manual Recording 42
Managing Scheduled Recordings 43
My Recordings 44
UEC Streaming Portal 46
Trouble Shooting 47

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Important Notes
The DSD 4921 RV User Manual is the subject of intellectual property rights, including
copyright, under domestic law and international conventions.
All rights are reserved. The DSD 4921 RV User Manual supplements the information supplied
with the packaging of the STB as well as the detailed information available on our website.
Due to software upgrades, the features and functionalities in this User Manual may dier
from those on your STB.
https://uec.com.au/downloads/product-manuals for the latest User Manual.
Please Note: The Network Operator requires the use of a 10.7 GHz (10700) LNB to
receive all available TV services.
This STB carries the RCM logo and is compliant with Electricity (Consumer Safety) Regulation
2015; Radio communications (Electromagnetic Compatibility) Standard 2008.
Abbreviations & terms
NAS NAS Australia (importer, distributor and service authority).
VASTTM Viewer Access Satellite Television.
STB DSD 4921 RV Set Top Box.
PSU Power Supply Unit, also Power Pack (Manufacturer supplied 12VDC
Accessory).
RCU Remote Control Unit.
EPG Electronic Program Guide (GUIDE Button on the RCU).
LNB Low Noise Block (tted to the satellite dish).
IR Infra Red.
SW Software.
Boot Full start-up of the STB from power cycle or factory reset.
Antenna Any general reference to antenna shall be taken to include both satellite
dish antenna and LNB (which work in combination).
AV Audio Visual – on the STB refers to Video/L/R sockets on rear.
Event A recording, reminder or other programmed action.
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Warranty and Safety
This STB complies with all relevant Australian safety standards. Please read all safety
precautions and warnings carefully and adhere to all safety and warning notes.
Warranty
Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and compensation for
any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
The Warranty period begins on the date of purchase. As evidence of date of purchase
present the relevant document (sales slip, invoice or delivery note). Keep these documents
in a safe place. If the STB is faulty and requires repair take the STB to your nearest authorised
dealer as failure to do so may void any guarantee / warranty.
Power required to operate the STB is 12VDC at 2 amps
MAINS SUPPLY: 100-240V AC 50-60Hz to 12VDC
A power pack (referred to as a PSU) is supplied with the STB. Connect the power cable to
the STB before connecting it to the power outlet. Disconnect the STB from the power outlet
before connecting or disconnecting the STB from any other equipment.
OPTIONAL ACCESSORY: 12VDC Cigarette Lighter Adaptor
A suitable cigarette lighter adaptor is an optional accessory for use in vehicles or RV
installations.
A well-regulated 12V DC supply is essential for this STB to operate eciently; contact NAS
Service Centre for recommended replacement Power Supplies or adaptors if required.
Cautions
INSTALLATION: Always install this product in an environment free from dust, moisture and
contaminants.
OVERLOADING: Do not overload a wall outlet, extension cable or adapter as this may result
in re or electric shock.
LIQUID: Do not expose this STB to liquid of any kind. Do not place objects lled with liquid
on the STB.
CLEANING: Disconnect the product from the wall outlet before cleaning. Use a very lightly
dampened cloth (no solvents) to dust the product.

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Warranty and Safety
VENTILATION: Never cover the STB ventilation slots. This may result in overheating, damage
and malfunction.
• Never stand the STB on soft furnishings or carpets.
• Never stack other electronic equipment on top of the STB.
ATTACHMENTS: Do not use non-recommended attachments that may be hazardous or
damage the STB.
LNB or ANTENNA: Ensure connection to antenna is nger-tight, but never over
tightened (using wrenches, spanners or other tools). To avoid possible damage to
the antenna disconnect the STB from the mains before connecting or disconnecting
any antenna cables.
TV CONNECTION: To avoid possible damage to equipment disconnect the STB from the
mains before connecting or disconnecting.
LOCATION: STB is intended for INDOOR use ONLY.
• Never place the STB on or near a radiator or other heat source.
• On a rack or bookcase, ensure adequate ventilation space and that manufacturers
installations cautions are observed.
• Do not place on unstable surfaces where it can fall possibly causing injury or damage
to the appliance.
• When installing in a caravan or RV, ensure the unit is properly xed to avoid damage
during travel. See the optional “Installation Bracket” on page 9.
• Do not place the STB where it will be in direct sunlight.
• It is NOT a toy – keep away from children.
LIGHTNING, STORM or NOT IN USE: Prevent damage from lightning and power-surges –
unplug the STB from the mains and disconnect antenna during thunderstorms or when it
will be unused for long periods.
PARTS REPLACEMENT & REPAIRS: Only manufacturer-authorised service
technicians may perform repairs and/or replace parts.
WARNING! Risk of electric shock / damage / re
Damage to the mains power cable and plug:
• Do not modify the STB power cable or plug.
• Do not bend or twist the power cable.
• Disconnect the power cable at the mains when installing / re-installing the STB or
when it will not be used for extended periods.
• Route cables well away from heat sources. Exposure to heat can make cables brittle or
melt the insulation.
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Warranty and Safety
To avoid electric shock:
• Never open the main body of the STB.
• Do not insert metal or inammable material through vents.
• Never touch the mains power plug pack with wet hands.
• Disconnect the mains power cable during lightning storms.
To avoid damaging the product:
• Do not use the product when it is faulty. If you continue to use a defective product
serious damage may occur. Contact an authorised agent for repairs to the STB.
• Do not insert metal or alien substance into the smartcard or ventilation slot.
• Ensure that the STB is placed near an accessible mains socket or 12V DC supply.
Correct handling of batteries:
• Never subject batteries to heat, extreme sunlight, re or similar.
• Batteries can contain toxic substances. Keep out of reach of small children who may
put batteries into their mouths and could swallow them.
• Leaking batteries can cause damage to the remote control. Remove RCU batteries
when the STB will not be used for a prolonged period.
• Toxic substances in batteries can damage the environment.
• Ensure batteries are disposed of in accordance with statutory law.
• Normal batteries can not be charged.
• Never dispose of batteries in your regular household waste.
• Never heat or throw ANY batteries into open re (danger of explosion!).
Disposal:
• Never dispose of your STB, other electronics or batteries in the regular household
waste. Contact an E-Waste facility to arrange disposal.
(http://www.cleanup.org.au/au/)
Intended use:
The purpose of this STB is for the reception of Digital Satellite Television/Radio Broadcasts
from the VAST™ and is for private use only. This involves also following all information
contained in this user manual, especially the cautions and safety notes. Any other use is
considered as not intended and can lead to damage or even personal injury and may void
the guarantee / warranty.

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Important Information
WELCOME
VAST™
The Australian Government funds a free-to-view satellite service – Viewer Access Satellite
Television (VAST™), providing digital television to viewers in remote areas of Australia who
are unable to receive terrestrial digital TV due to interference, terrain or distance from the
transmitter. National radio broadcast channels are also included.
DSD 4921 RV SET TOP BOX
Thanks for purchasing this DSD 4921 RV STB, designed for receiving the VAST™ digital
television in both High Denition (HD) and Standard Denition (SD) and digital radio
services.
Use this manual when unpacking to check all components are present. Read it carefully
before installing and setting up your new STB. Care taken at this stage will ensure many
hours of enjoyable entertainment.
Becoming familiar with the STB front panel functions and those of the RCU will add to your
enjoyment when using this equipment.
Identifying the STB
IMPORTANT: If any technical or other assistance is
required, serial numbers of the STB and smartcard
may be requested for service inquiries and during the
registration process. Make a note of it BEFORE installing
and keep it easily accessible.
The bar code sticker on the underside of the STB displays
the device Serial Number and the Smartcard Number.
REMEMBER: The smart card issued with this product is unique and irreplaceable. It is not
interchangeable with other STBs, nor will other smart cards work with this STB. Extreme care
should be taken with the smart card to avoid damage or loss.
DO NOT over tighten LNB connections. Only nger tighten to avoid internal
damage.
Serial Nr: 492117380001232
Smartcard:
10477920589
Example Only
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Main Features
(Technical & Statutory)
This terminology can be searched on the internet for those who are interested and want to
better understand it.
Optional Accessories
The Following OPTIONAL Accessories are NOT Supplied.
SPDIF Cable Digital Audio Cable
Ethernet Cable Computer / LAN / Router Cable
External HDD External Hard Disk Drive
IR RCU Extender Accessory for Discreet Installation and Use
AV Cable Analog Connection to TV or Sound System
12V Auxiliary Cable PSU Accessory for use in RV or Caravan
Installation Bracket A bracket accessory is available to mount the STB onto a
xed surface
A wired internet connection through a router is necessary to use the UEC Streaming Portal.
In addition the installation will require a satellite dish, LNB and associated cabling.
• Australian VAST™ certied,
• Dual DVB-S2 tuners,
• PVR ready with optional external USB
recording device,
• HEVC, MPEG-2/4 compliant,
• Dolby Audio Pass Through
supported*,
• Catch-up streaming portal
supported,
• MS PlayReady,
• Secure Boot Processor,
• Embedded IRDETO Secure
Silicon,
• 128 MB NAND & 512MB DDR3
RAM,
• Single satellite F-connector input with
2x DVB-S / S2 tuners,
• Infra Red remote control extender
(optional) via Jack on rear panel,
• 7 – segment display with clock in stand-
by,
• HDMI® v1.4,
• Ethernet 10/100 Mbps network
port,
• Digital audio, coaxial SPDIF (optional
cable required),
• Composite (CVBS) video output with
stereo audio outputs (optional AV cable
required),
• Remote Control Unit (RCU) – NEC
protocol,
• External PSU (110-240V AC to 12VDC/2A)
with reverse polarity protection,
and
• 12VDC car cigarette lighter adapter
(optional accessory for RV and Caravan
direct 12VDC installation).
Features and Accessories
Example Only
*Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.

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What’s in the Box
Set Top Box
Remote Control Unit (RCU)
HDMI® Cable
Smartcard (inside STB)
Power Supply Unit
100 - 240VAC to 12VDC 2A

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Front Panel
6 21 3 4 5
1Infra-Red (IR) Receiver
window
The RCU sends a beam to the infra-red window. Do not
block the path between RCU and STB. If an obstruction
(eg. cabinet, TV) prevents the IR signals from the RCU, an
external IR RCU extender (optional accessory) is available.
2Front Panel LEDs See LED functions below.
3P+/P- Button Equivalent to Channel Up and Channel Down on the RCU.
4Standby (Power) Button Switches the STB between ON and STANDBY (If held down
for more than 4secs the STB will reboot ).
5Smart card VAST™ smart card slot on right of STB. Card must be
correctly inserted to receive encrypted VAST™ TV channels.
67 Segment display
Information display showing various status messages,
clock feature when in standby and shows current channel
number when in normal operation mode.
RESTART Button
This is the secondary function of the ON/Standby button on the STB front panel.
Hold down the Standby button on the Front Panel for 4 seconds to perform a reboot.
Power
RED - Standby
GREEN - On
GREEN (Blinking) - IR/RCU Activity
Status
ORANGE (Blinking) - Mail Received
ORANGE - LNB over current
RED - Error Banner
GREEN - Radio Selected
PVR
ORANGE - HDD Space Low
RED - Recording
GREEN - Archive Available
LED Functions

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Rear Panel
1LNB In Connect the satellite antenna coaxial connector to the
LNB In socket on the STB.
2RCU Ext
(Optional accessory)
IR extender, used for extending the range of the RCU if the
STB is in a cabinet.
3ETHERNET Ethernet Socket to connect the STB to the internet.
4USB Socket Connecting external HDD and loading software upgrades.
5HDMI®
HDMI® cable connects to HDMI® input on TV (or Home
Theatre System). Provides HD video, digital audio and
Dolby Digital surround sound (when available).*
6SPDIF
(Optional cable)
Connect Digital Audio to AV Home Theatre for digital
audio and Dolby Digital Surround if available in the
broadcast.*
7Video/L/R
(Optional cable)
AV RCA cable connects audio and video to older style TVs,
VCRs and other video devices.
8DC In
12V–2A Socket for the DC power cable.
NOTE: Dolby Surround Sound*
The STB passes this feature of a program to the AV processor or soundbar but ONLY if it is
accurately contained in the received broadcast. Some broadcasters may not accommodate
this feature and/or it may be corrupted by bad connections or if the signal is passed through
a VCR or similar device between the STB and the AV processor or soundbar.
* Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.
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3 4 5 7 8

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Remote Control Unit
Media Playback Controls
Rewind
Start or Pause
Fast Forward
Stop Recorded Program
Power Button / Standby LED Light
Alphanumeric Keypad
Program Information Switch between TV and Radio
View Recorded Programs View Electronic Program Guide
Menu Navigation Buttons
Select / OK Button
Launch MENU System
Exit INFO / MENU
Volume UP / DOWN Channel UP / DOWN
Mute ON / OFF
Go back an Action or Channel
Functions as per MENU options
Media Playback Controls
Start Recording
Turn Subtitles ON / OFF
Launch HELP menu
Launch Streaming Portal

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Remote Control Unit
RCU Navigation Buttons
The terms NAVIGATE (NAV) or SELECT are used when referring to
activities controlled by these four arrows and the OK button.
The OK button is the same as SELECT / SAVE / AGREE. In some
instances it is a shortcut button - for example to quickly see
the available channels.
The arrow buttons move the cursor/highlight around the on
screen display.
When a screen/menu has been opened the cursor will be situated on a
command or program in the screen.
If that default is not what is needed use the arrow buttons until the required function is
highlighted. Press OK to select that item or INFO to see information about it (TV programs).
MOST functions require the user to press OK before LEAVING the program or function
because the OK button implies SAVE CHANGES. Failing to SAVE (OK) will cause all unsaved
commands to be lost.
The term SELECT is a prompt to use the arrow buttons to navigate to the required function
as described above and then SELECT (OK) it.
Colour Function Buttons
The buttons in this row have functions that
vary according to what menu or screen is
active. Therefore the function they perform is
not xed.
For colour challenged individuals the colours, from left to right, are:
RED, GREEN, YELLOW, BLUE.
Navigation (NAV) Buttons
RED GREEN YELLOW BLUE

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Satellite Feed
Remote Eye
(IR extender)
Ethernet Port
(Cat5 or Cat6)
USB Port
Manual Software Updates
HDD for PVR Functionality
HDMI Port
Connect
Power Supply Unit
Connection
SmartCard Port
SPDIF Port for
Home Theatre Amplier
RCA Cable
Connections
Rear Panel Full Diagram

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Hardware Setup
Step 1: Check SmartCard
Ensure the smart card is inserted correctly. The chip should be facing down and the arrow
facing inwards. An error will appear if the smart card cannot be read by the STB.
See “VAST™ Registration Process”on page 22 for instructions on registering you Smartcard.
Underside of Card
Topside of Card
Connect the cable for your satellite dish to the LNB IN socket. Twist the nut clockwise to
tighten to ensure it is secure. DO NOT over tighten, nger tighten only.
Step 2: Connect Satellite Feed

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Step 3: Connect Set Top Box to TV
A. Connect with HDMI Cable (provided)
B. Connect with RCA Cables (Optional Extra)
If your TV or VCR requires an analog video connection
(sometimes ‘CVBS’, ‘Composite’or ‘AV’) please use a
Yellow, Red and White “RCA”cable, and match the
colours. If only one audio (‘mono’) cable is required, it
is usually the white (Left/Mono) cable.
Using the provided
HDMI cable, insert
one end into the Set
Top Box HDMI socket,
then connect the other
end of the cable into a
HDMI port on your TV.

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Step 4: Connect Set Top Box to Power Supply Unit
LAN Port 1 LAN Port 2 LAN Port 3
Optional: Connect Set Top Box to the Internet
Using an Ethernet cable (not provided) connect one end of the cable
into the Ethernet port of the STB, then plug the other end into a LAN
port of your internet router. See “Internet Setup” on page 30.
Plug the PSU DC Jack Connector into the “DC In” port of the
STB. Then plug the power adaptor into a power socket. Once
all the STB hardware is connected, turn on the wall power
socket.

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First Time Installation
First Time Installation
Once the STB hardware has been connected correctly and booted, you will be required to
complete the FIRST TIME INSTALLATION. This requires you to set your TV Resolution and
your Time Zone, and scan for available channels.
To view the STB on your TV, select the source input you connected your STB to. Some TVs
have a long list of inputs and don’t make physical inputs easy to identify. You may need to
select a few dierent inputs initially. Take care to note which one works.
Step 1: Resolution
First you must set the appropriate display resolution. Your TV is likely to be either 720p or
1080i, however 576i and 576p are provided if required. *To select the resolution use the RCU
navigation buttons. The Up and Down arrows allow you to select the desired input.
Once the required resolution is highlighted, use the OK button conrm your selection.
A popup window asks if you wish to KEEP or REVERT the resolution change. If the correct
resolution is presented, select KEEP and press the OK button, otherwise select REVERT
and the display will return to the default resolution. If you lose the picture after making a
selection, the STB will automatically REVERT after a few moments.
*If the incorrect resolution is selected, the image may icker or not work at all. Resolution refers to the
HDMI output. The ‘Video’ output (yellow RCA) is always 576i or standard denition. Some TVs HDMI input
may not accept 576i.
After removing the smartcard, ensure the card is re-inserted correctly, with the chip facing
down and the arrow facing inwards. If your smartcard is missing or not inserted correctly, you
will see this error message.

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First Time Installation
Step 2: Time Zone
Similarly use the NAV buttons to determine your Australian Time
Zone. Press OK button when the correct Time Zone is selected.
Step 3: Select USB Storage Device
If you have connected a recording device (hard disk drive externally
attached), you have the option to select it during the FIRST TIME INSTALLATION.
See “External Storage Setup” on page 37 for further instructions on installing a
storage device.
Step 4: Satellite Channels Search
Finally, the STB needs to search for available channels. *
Using the NAV buttons, select the SATELLITE CHANNELS SEARCH option and press the OK
button.
Once in the SATELLITE CHANNELS SEARCH, press the OK button again. Your STB will now
automatically search for available satellite channels, this process may take a few minutes.
You will see this icon (loading icon) once the searching process has begun, and the
number of available channels will be calculated.
* It is critical that your satellite dish is installed correctly, and with a single frequency ‘10700’LNB (via LNB In
port) as recommended by VAST™. See “Trouble Shooting”on page 47.
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