ALcom Auro Comfort E1000 User manual

Elderly Friendly Mobile Phone
E1000
User’s Guide

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Content
1. Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2. General information . . . . . . . . . . . . . . . . . . . . . 5
3. Inserting the SIM card and the battery . . . . . . . . . . 5
4. Charging the battery . . . . . . . . . . . . . . . . . . . . . . . 7
5. Keys and connectors. . . . . . . . . . . . . . . . . . . . . . 9
6. Display and status symbols . . . . . . . . . . . . . . . . . .10
7. Switching on and off, key lock, emergency call
functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
8. Basic call functions . . . . . . . . . . . . . . . . . . . . . . . 13
9. Menu functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
10. Optional Accessories . . . . . . . . . . . . . . . . . . 30
11 Care and user information . . . . . . . . . . . . . . . . 30
12. Additional safety information / SAR value . . . . . 32

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Alcom E1000
The Alcom E1000 is an ergonomic GSM telephone that
was developed in cooperation with industrial designers
for customers that are looking for an elegant, reliable
and easy to use mobile telephone.
GSM Frequencies: Dual band Operation GSM
900/1800
Talk time: Up to 120 Minutes
Standby time: Up to 170 Hours
Display: Black and White Display with
amber backlit for maximum contrast
Ring tones: 16 different polyphonic ringtones
Powerful speaker: 100 dB, vibration
alarm
Phone features: Three programmable quick dial
keys (M1, M2, M2),Re-Dial of 10
last numbers, integrated handsfree
function, Mute, keypad lock
SMS features: Up to 160 characters per SMS,
stores up 100 SMS messages
Security: Emergency call function
Organizer features: Phonebook with 500 entries (+
SIM), Clock with alarm (works
when phone is switched off)

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Dimensions: Approx. 128 x 50 x 17 mm
Weight: Approx. 95g
Interfaces: Headset jack (2.5 mm), Power
supply
Package content: Mobile Phone, 750 mAh Li-Ion
rechargeable battery, 100 - 240V
travel charger, Manual, Warranty
card
1. Safety information
Use the mobile telephone only in places where its use is
not forbidden or could not pose a danger: Do not use
the telephone in airplanes, in hospitals, at fuelling
stations, in demolition ranges or in an automobile whilst
you yourself are driving. Observe the valid laws and
prohibitions and remember that they may change from
time to time.
Use only authorized accessories and in particular
approved batteries. Incompatible accessories and faulty
batteries can cause damages, even explosions.

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2. General information
This mobile telephone has been developed for
operation in EGSM 900 and 1800 networks – further
information on the services in these networks are
available from your mobile communications provider.
On direction of the mobile communications provider
certain functions of this mobile telephone may have
been deactivated or modified. For further information,
please contact your mobile communications provider.
This mobile telephone is not water proof – therefore
keep it away from liquids. Keep the telephone, the
power pack, the SIM card and other accessories out of
the reach of children. Small parts might come loose that
may be swallowed. When disconnecting cables, always
pull by the plug and never by the cable. This telephone
may be serviced and repaired only by authorized
dealers.
3. Inserting the SIM card and the
battery
To protect the battery during transport it is not inserted
in the mobile telephone. In case the dealer from whom
you purchased the telephone has not already inserted
the battery, follow the following steps.

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Before using the mobile telephone you also need to
insert a SIM card. Disconnect the mobile telephone
from the power source for that and switch off the mobile
telephone.
1. Remove the battery cover on the back side by sliding
it to the case‘s base.
2. Take out the battery; remember beforehand the
position of the battery in the mobile telephone with the
contacts at top left.
3. Carefully insert the SIM card then: In doing so the
golden contacts have to be placed downwards so that
you cannot see them. The notch on the SIM card has to
be at the top right.

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4. Insert the battery again and finally slide the cover
back onto the case.
4. Charging the battery
The battery should be fully charged before starting up
the mobile telephone. Use only the supplied power pack
for that or the approved vehicle charging adapter.
Use only the supplied battery or the approved substitute
type. Appropriate instructions are available from your
dealer or from the service hotline.
The usage of other charging adapters or batteries may
possibly invalidate the authorization or guaranty /
warranty and may have dangerous consequences.
Under no circumstances may you charge the telephone
using the USB connection of a computer, because this
may damage the computer and/or the telephone.

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Connect the mobile telephone to the power pack. If the
battery is completely discharged, it may take a few
minutes before the telephone indicates that it is being
charged and that it can be used for telephony. The
telephone will indicate when the charging process has
been completed.
You can also use the optional charging cradle to charge
the phone.

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5. Keys and connectors

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6. Display and status symbols
The display has three areas: The status of the mobile
telephone is indicated in the top area, the middle area
shows call numbers or text messages, and selection
functions in the menu or for the function keys are
displayed at the bottom.
The status symbols in the top area have the following
meaning:
Battery level
Signal strength of the GSM network
Alarm active
Headset connected
Keypad locked
Roaming

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Call divert active
Missed call
New SMS received
Microphone muted
Phone muted
Only ringtone
Only vibration
Vibration then ringtone
Vibration and ringtone
7. Switching on and off, key lock,
emergency call functions
The SIM card has to be inserted before using the
mobile telephone. Refer to chapter 3.
Press the Power/End key for about three seconds
till the telephone switches itself on. You are then
requested to enter the telephone code and/or the SIM
code.

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The telephone code can be issued by you as you wish
and protects the telephone from unauthorized user. The
telephone code is 1122 at delivery and does not need to
be entered the first time it is switched on.
With the PIN code that you get together with the SIM
card you can protect the SIM card from user by
unauthorized persons. The PIN2 code that you get
together with certain SIM cards is needed for accessing
certain services. In case you enter the PIN or PIN2
code erroneously three times in a row, you are
requested to enter the PUK or the PUK2 code. Contact
your mobile communications provider if you do not
know these codes.
To switch off the mobile telephone press the Power/End
key as well until the telephone switches itself off.
7.1 Keypad lock
The key lock prevents the accidental activating of keys
or the making of calls for example when carrying the
mobile telephone in your pants pocket.
The key lock is activated by pressing the key for
about three seconds. The key lock is indicated then by
the symbol in the display‘s status line.

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The key lock can also be activated automatically when
the telephone is not used for a certain duration. This
duration can be specified in the menus.
To unlock the keypad, quickly press the keys and
in succession.
7.2 Emergency Call Function
If you press the emergency call key for a little
more than a second, then a preset number is dialed
automatically and the telephone switches into handsfree
mode.
The alarm number and the quick dial keys and
can be set in the menus.
Further information can be found in chapter 9.2.
8. Basic call functions
8.1 Making calls
There are several ways to make a call:
+ Enter the telephone number with the prefix and if
necessary the country code as well.
+ Redial: Press the Call/OK key to view a list of the
last numbers called. Use the Up/Down keys
to select the desired number.

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+ Press the Call/OK key to initiate the call.
+ Press the Down key and select a contact from
the telephone book.
+ Additionally, you can select contacts from the
telephone book (refer to chapter 9.4).
+ To place an international call you need to press a „+“
before the country code, which you get by pressing the
key twice.
+ Some foreign telephone networks have extension
lines that cannot be dialed as dial-through, but need to
be entered by the key pad. To dial these directly as
well, press the key quickly three times in a row
after the telephone number .The „p“ character appears
and then you can enter the dial extension.
8.2 Accepting a call and missed calls
Depending on the profile, the mobile telephone will
either ring and/or vibrate when there is an incoming call.
You have the following options then:
To accept the call, press the Call/OK key .
To reject the call, press the Power/End key .
To end the call, press the Power/End key as well.

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If you have missed a call, you will receive a message on
the phone’s display. By pressing the key (Read)
you will see a list of all missed calls. With the Up/Down
keys you can receive additional information
on this call like date, time, etc. After pressing again
(Option) you will see a menu with the following
options:
Delete Delete information on this call
Save Save this number in the Phonebook
Call Call this number
Edit Edit this number, e.g. to add an
international dialing prefix
Delete All Delete the complete list with all
information
8.3 Extended functions during a
telephone call
Note: Some of these functions depend on services that
your mobile communications provider can provide.
If during a running call another call comes in, you can
either reject the new incoming call by pressing
(Reject) or take the second call by pressing

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(Answer). You will see then a menu with the following
options:
Answer Take the new call and set the other call on
hold.
Hold Hold the current call but do not answer the
new call (yet).
End End the current call and answer the new
call.
If you take the new call with Answer you can press
for a menu with the following options:
Swap: Swap between the calls
Conference: Connect the calls to a conference
Transfer: Transfer the call to another number
End single: End a single call
The other options in this menu are described in the next
chapter.
8.4 Volume, mute and handsfree
function
The volume can be set to the desired level using the
volume control keys.

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If you press the Call/OK key (Option) during the
telephone call, you can select the following functions
from a menu:
Hold: Put the current call on hold.
H-Free: Switch on the handsfree function so that
you can make a call without holding the
phone in your hand - can be switched off
in like manner.
New Call: Put the current call on hold and make a
new call (Conference).
Phonebook: Switch to the Phonebook during a call to
search for or add a contact.
SMS: Write or read a SMS during a call.
Mute: Mute the microphone, the other party
cannot hear you; is switched off in like
manner.
DTMF: Send DTMF tones to control automatic
dialog systems.
The mute switches off the telephone‘s microphone or
headset so that the other party can no longer hear your
voice.
By pressing the key (H-Free) you can directly
switch on and off the handsfree speaker.

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8.5 Profiles
This phone provides two profiles: General Profile and
Silent Profile.
The General profile works according to the settings for
ringtone, alarm, keytones and SMS alert that you have
set in the menu or have been defined as factory
settings.
The Silent profile deactivates all acoustic signals.
Incoming calls are only shown by the blinking display.
This profile is useful when you are sitting in a restaurant
or during a meeting so that other people will not be
bothered.
You can switch between the profiles by pressing the
key as long as the phone shows the swap between
the profiles.
If you have activated the General profile and you want
to mute an incoming call, briefly press the key.
8.6 Shortcuts
The three functions that you use most can be defined
as shortcuts so that you can access them quickly.
To see a list of the Shortcuts press the Up key .
Select the function you want and execute it by pressing
the key (Open).

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If you want to change the Shortcuts, press the key
longer until a list of all functions appear on the display.
9. Menu functions
When the phone is in idle mode press the key
(Menu) to invoke the Main Menu. Press the Power/End
key to exit the menu and return to the telephone
mode.
In all menus you can navigate with the Up/Down keys
and activate your selection by pressing the
key (OK).
9.1 Text Messages (SMS)
9.1.1 Writing Text Messages (SMS)
Note: The length of text messages is limited; usually to
160 characters. If you want to send messages that are
longer, then they are automatically split up into several
messages, which your provider will charge you for
individually. In the upper right corner of the display you
will find information on the number of characters and
messages, e.g. 70/1 (70 characters, first message).
Press the key (Menu) Messages Write
Message
Enter the desired text then. Once you have written the
message you can send it by pressing the key

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(Send) along with a selection of further options from a
menu:
Send only: Send the text message, manual
entry of the call number or selection
from the telephone book.
Save and Send: Send message and save it in folder
Outbox.
Save: Save the message in the draft box.
Send to Many: Send text message to many
recipients
Send by group: Send text message to a group
By pressing the key you can choose between
different input modes for the text entry. The selected
function is indicated at the top left of the display:
abc: Entry only in small letters
ABC: Entry only in capital letters
123: Entry of numerals
Text input: Keep pressing the respective key until the
desired letter appears on the display. To get an „L“ for
example, you have to press the key three times.
Use the Up/Down keys to move to any
position in your message.
Note: A selection of the most important special
characters is presented when you press the key.