AMagic AES-3502UE User manual

Storage Appliance
AES-3502UE
User’s Manual

Table of Contents
1 WELCOME ........................................................................................................................................................4
1.1 INTRODUCTION ...........................................................................................................................................4
1.2 PRECAUTION ................................................................................................................................................4
1.3 FEATURES .....................................................................................................................................................5
1.3.1 OVERALL FEATURES ................................................................................................................................5
1.3.2 SATA FEATURES ........................................................................................................................................5
1.3.3 USB FEATURES ...........................................................................................................................................5
1.4 SPECIFICATIONS .........................................................................................................................................6
1.5 STORAGE POLICIES ...................................................................................................................................6
1.5.1 STANDARD (INDIVIDUAL) .......................................................................................................................6
1.5.2 COMBINE (BIG) ...........................................................................................................................................7
1.5.3 STRIPING (FAST) ........................................................................................................................................8
1.5.4 MIRRORING (SAFE)....................................................................................................................................8
1.6 SYSTEM REQUIREMENTS.........................................................................................................................9
1.6.1 PC SYSTEMS ................................................................................................................................................9
1.6.2 MACINTOSH SYSTEMS .............................................................................................................................9
1.7 PRODUCT CONTENTS ..............................................................................................................................10
2 INSTALLATION .............................................................................................................................................11
2.1 INSTALLING HARD DISK DRIVE ...........................................................................................................11
2.2 UNSTALLING HARD DISK DRIVE..........................................................................................................12
2.3 POWER ON / OFF ........................................................................................................................................13
2.4 INSTALLING HOST BUS ADAPTER (B4023CR ONLY) .......................................................................14
2.4.1 WINDOWS 2000 .........................................................................................................................................14
2.4.2 WINDOWS XP (32/64-
BIT) .........................................................................................................................16
2.4.3 WINDOWS VISTA (32/64-
BIT) ..................................................................................................................17
2.4.4 WINDOWS SERVER 2003 (32/64-
BIT) ......................................................................................................19
2.4.5 MACINTOSH OS X ....................................................................................................................................20
3 CONFIGURATION .........................................................................................................................................26
3.1 CONFIGURATION PREREQUISITES .....................................................................................................26
3.1.1 SATA HOST CONNECTIONS ...................................................................................................................26
3.1.2 USB HOST CONNECTIONS......................................................................................................................26
3.2 CHANGING HOST CONNECTIONS ........................................................................................................26
3.3 DISCONNECTING A USB DEVICE ..........................................................................................................26
3.3.1 WINDOWS SYSTEMS ...............................................................................................................................26
3.3.2 MACINTOSH SYSTEMS ...........................................................................................................................27
3.4 HARD DISK DRIVE HOT-PLUG & UNPLUG .........................................................................................27
3.5 LED INDICATIVE STATUS .......................................................................................................................27
3.5.1 POWER LED ...............................................................................................................................................27
3.5.2 ESATA HOST LED .....................................................................................................................................28
3.5.3 USB HOST LED ..........................................................................................................................................28
3.5.4 SYSTEM ALARM LED ..............................................................................................................................28
3.5.5 HDD LEDS...................................................................................................................................................28
3.6 MODE SETTING..........................................................................................................................................28
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3.6.1 STANDARD (INDIVIDUAL) MODE ........................................................................................................29
3.6.2 COMBINE (BIG) MODE ............................................................................................................................30
3.6.3 STRIPING (FAST) MODE ..........................................................................................................................31
3.6.4 MIRRORING (SAFE) MODE .....................................................................................................................32
4 PARTITIONING VOLUMES ........................................................................................................................34
4.1 PARTITION A VOLUME............................................................................................................................34
4.1.1 WINDOWS SYSTEMS ...............................................................................................................................34
4.1.2 MACINTOSH SYSTEMS ...........................................................................................................................39
5 FAQ ...................................................................................................................................................................42
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1 WELCOME
1.1 INTRODUCTION
Thank you for choos ng AES-3502UE storage appl ance. It s a low-cost, s ngle-ch p solut on for d g tal home
and small off ce storage appl ances. Features of the AES-3502UE nclude advanced RAID modes.
It’s ava lable from lead ng storage partners n pre-conf gured set-ups w th eSATA host connect ons; also nclude
USB host connect ons. S mply open the box and connect the appl ance w th an appropr ate host cable and HBA
(eSATA host bus adapter can be purchased separately and must be nstalled n your host computer); t’s that
s mple.
The Storage Processors are ava lable n four d fferent conf gurat ons (Standard, Comb ne, Str p ng, and M rror ng),
each offer ng a d fferent subset of features and capab l t es.
The Storage Processors are powered by S l con Image’s ndustry-lead ng SteelV ne™ arch tecture wh ch prov des:
• SATA or USB host connect v ty
• eSATA capable on SATA ports
• Enhanced data protect on
• H gh-performance storage
• Plug-and-play funct onal ty
• V rtual zat on capab l t es (to map the phys cal hard dr ves to v rtual volumes)
• Automat c d sk rebu ld (when MIRRORING volume s conf gured)
It’s a populated external Ser al ATA (eSATA) w th two hard d sk dr ves (HDDs), each Storage Appl ance can
manage as much as 2,000 g gabytes ( .e., 2 terabytes) of data, depend ng on the capac ty of the hard d sk dr ves
that are nstalled.
1.2 PRECAUTION
Please read the safe precaut ons carefully before you us ng AES-3502UE storage appl ance. Ensure that you
use the product correctly accord ng to the procedure descr bed n th s gu de.
The follow ng safety precaut ons are ntended to rem nd you to operate the product safely and correctly. Please
read and ensure that you understand them before you proceed to the other sect ons of th s gu de.
Do not attempt to d sassemble or alter any part of the product that s not descr be n th s gu de.
Do not allow the product to come nto contact w th water or other l qu ds. In the event that water or other
l qu ds enter the nter or, mmed ately unplug the product from the computer. Cont nued use of the product
may result n f re or electr cal shock. Please consult your product d str butor or the closest support center.
Do not handle the product near a heat source or expose them to d rect flame or heat.
Never place the product n close to equ pment generat ng storage electromagnet c f elds. Exposure to strong
magnet c f elds may cause malfunct ons or corrupt data.
Can’t operate properly under W ndows 3.x/ 95 / 98SE/ ME/ NT.
Hard d sk dr ve s not nclud ng.
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Please be noted the follow ng product may run rregularly wh ch are not under warranty.
Tosh ba DynaBook, Satell te ser es (All K6 CPU models).
IBM Apt va E ser es (All K6 CPU models).
Sotec E-note M260 ser es.
All AMD K6 system.
PC w th s s7000/ 7001/ 7002 PCI to USB host controller.
1.3 FEATURES
1.3.1 OVERALL FEATURES
1 host port (eSATA or USB) to 2 Ser al ATA hard d sk dr ves.
Compat ble w th SATA Gen1 and Gen2 host controllers.
Embedded fast Storage Processor.
Ultra-fast 3Gbps host and dev ce port capab l ty.
Greater than 100MBps susta ned reads n RAID 1 mode (l m ted by dr ves).
Support D sk MIRRORING (SAFE) - allows dev ce to automat cally copy pr mary hard dr ve w thout any CPU
load ng. The AES-3502UE prov des automat c rebu ld on dev ce replacement and auto-fa lover, to
el m nate any workflow nterrupt ons.
Support D sk STRIPING (FAST) - allows the dev ce to performance str pe the dr ves to prov de max mum
throughput to the d rect attached PC.
Support D sk COMBINE (BIG) - allows the dev ce to make any two dr ves (same or d fferent s zes) appear
as one large dr ve to the host for extra capac ty (Concatenat on).
Support STANDARD D sk (Ind v dual) - th s allows the d rect attached PC to see each dr ve as just an
nd v dual dr ve.
1.3.2 SATA FEATURES
The AES-3502UE prov des the follow ng Ser al Advanced Technology Attachment (SATA) features:
1 eSATA host port to 2 SATA dev ces (Port Mult pl er Funct onal ty).
Auto-negot at on between SATA I (1.5Gpbs) and SATA II (3Gpbs).
Supports hot plug and Plug-and-play funct onal ty
Supports host control of hard d sk dr ve staggered sp n-up.
Host s de NCQ support.
1.3.3 US FEATURES
The AES-3502UE prov des the follow ng Un versal Ser al Bus (USB) features:
1 USB 2.0 host port to 2 SATA dev ces.
Compl ant w th USB 2.0 spec f cat ons.
Supports and compat ble w th OHCI/UHCI/EHCI hosts.
Operates at USB full and H gh-speed rates (12 ~ 480Mb/s).
Support Mult ple LUNs (up to four LUN).
Support Mass Storage Class.
OS ndependent, Dr verless, Auto Conf gurat on.
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1.4 SPECIFICATIONS
Two 3.5- nch SATA hard d sk dr ves to a standard B type USB or eSATA nterface w th door cover.
Power, Host, Alerm and two HDD LEDs.
Des gn based on the S l con Image S 5744 controller.
Support M rror ng (SAFE), Str p ng (FAST), Comb ne (BIG Dr ve), and Standard (Ind v dual Dr ve) modes.
Metal chass s (SECC) and plast c panel frame (ABS) des gn.
135 (W) x 120 (H) x 255 (D) mm, NW: 1.2 Kgs, GW: 1.5Kgs..
60 watts sw tch ng power, 90 to 264Vac / 47~63Hz w th CE/ FCC/ UL/ C-UL/ TUV/ CB/ BSMI/ PSE
requ rement. Phys cal D mens ons: 108 mm (L) x 65 mm (W) x 31 mm (H).
S ngle pack ng (color box) and 8 n 1 outer carton.
1.5 STORAGE POLICIES
You can conf gure the AES-3502UE Storage to use any of the follow ng Storage Pol c es to map the
appl ance’s phys cal hard dr ves to v rtual dr ves that are v s ble to the host computer. The v rtual dr ves are called
volumes.
The host operat ng system treats each volume as f t were a s ngle phys cal dr ve. Th s v rtual zat on allows you to
overcome restr ct ons that are mposed by phys cal hard dr ves, such as speed, storage capac ty or data storage
rel ab l ty.
1.5.1 STANDARD (INDIVIDUAL)
The STANDARD (Ind v dual) storage pol cy enables each hard dr ve to be seen separately as one dr ve. When
us ng a SATA host controller, STANDARD should only be used f the SATA host controller prov des Port Mult pl er
(PM) support. If a host s not PM-aware, only a s ngle dr ve s presented (dr ve 0). No such l m tat on f us ng a
USB host connect on.
STANDARD storage pol cy s ava lable for a standalone (non-cascaded) Storage or the top-level node of a
cascaded conf gurat on, but not for subord nate nodes. Even though you can use the DIP sw tch to select
STANDARD mode for any node n a cascaded conf gurat on, only the f rst STANDARD volume of any subord nate
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node s detected by your host. Therefore, select ng STANDARD mode for any subord nate node s not
recommended.
In a STANDARD conf gurat on, the AES-3502UE Storage d rectly exposes each phys cal dr ve.
1.5.2 COM INE ( IG)
The COMBINE (BIG) storage pol cy concatenates a ser es of phys cal hard dr ves as a s ngle large volume;
result ng n a seamless expans on of v rtual volumes beyond the phys cal l m tat ons of s ngularly connected hard
dr ves. AES-3502UE COMBINE storage pol cy del vers max mum storage space w thout a s ngle large capac ty
and costly hard dr ve.
Any node w th n a cascaded conf gurat on can be set to COMBINE.
Hard dr ve A and B are concatenated nto a s ngle v rtual volume n the F gure below w th a storage capac ty that
s equal to the sum of each of the phys cal hard dr ves A and B.
It s also poss ble to create a COMBINE volume us ng only a s ngle hard d sk dr ve connected to Port 0, and then
ncrease the storage capac ty of the volume later by add ng another hard d sk dr ve (or another AES-3502UE
Storage w th at least one hard d sk dr ve) to Port 1 and press ng the Mode Change push-button. The new d sk
blocks of Port 1 w ll be concatenated to the end of the d sk blocks of Port 0, and any data that s stored on the
ex st ng COMBINE volume w ll be preserved. However, t s not poss ble to expand an ex st ng COMBINE volume
by add ng another hard d sk dr ve to Port 0 and st ll preserve any ex st ng data on that volume.
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1.5.3 STRIPING (FAST)
The STRIPING storage pol cy d str butes access across all hard d sks, also called
FAST (equ valent to RAID 0).
STRIPING presents the best data speed but no data redundancy. STRIPING storage pol cy accelerates hard d sk
operat ng speed by us ng many d sks n parallel. Hard dr ve data segments are wr tten to d fferent d sks
s multaneously wh ch ncreases performance wh le sacr f c ng data redundancy.
To mplement the STRIPING storage pol cy, the AES-3502UE Storage creates a s ngle v rtual volume that s
striped across both hard dr ves, w th a storage capac ty that s equal to the sum of both hard d sk dr ves.
It s poss ble to set any node w th n a cascaded conf gurat on to STRIPING, although there s no performance
benef t when us ng mult ple layers of str p ng.
1.5.4 MIRRORING (SAFE)
The MIRRORING storage pol cy stores all data n dupl cate on separate dr ves to protect aga nst data loss due to
dr ve fa lure. One dr ve mirrors the other at all t mes, equ valent to RAID 1. Every wr te operat on goes to both
dr ves. MIRRORING prov des the h ghest level of data protect on for cr t cal data that you cannot afford to lose f a
hard dr ve fa ls, but halves the amount of storage capac ty because all data must be stored tw ce. The result ng
storage capac ty of the v rtual MIRRORING volume w ll be equ valent to the s ze of one hard dr ve ( f both dr ves
are the same) or the smaller of the two dr ves ( f they are d fferent).
If one dr ve fa ls, the MIRRORING volume s st ll usable, but t s n a vulnerable state because ts m rrored hard
dr ve s naccess ble. When the offl ne dr ve comes back onl ne, the appl ance beg ns a rebu ld process
mmed ately to restore data redundancy. A message appears n the LED nd cator to not fy you that a rebu ld s n
progress.
Although the volume rema ns ava lable dur ng the rebu ld process, the volume s suscept ble to data loss through
damage to the rema n ng dr ve unt l redundancy s restored at the end of the rebu ld and ver f cat on process. Host
access takes precedence over the rebu ld process. If you cont nue to use the MIRRORING volume dur ng the rebu ld,
the rebu ld process w ll take a longer t me to complete, and the host data transfer performance w ll also
be affected.
Any node w th n a cascaded conf gurat on can be set to MIRRORING, but t s more eff c ent to use the
MIRRORING pol cy at the lowest poss ble level w th n the h erarchy.
It s also poss ble to create a MIRRORING volume us ng one hard d sk dr ve connected to Port 0 of the TEAR
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BANC, although no m rror ng w ll occur unt l a second hard d sk dr ve s connected to Port 1. W th only one hard
d sk dr ve connected, the MIRRORING volume w ll be ava lable, although no data protect on w ll be prov ded unt l
a second hard d sk dr ve s connected.
1.6 SYSTEM REQUIREMENTS
1.6.1 PC SYSTEMS
• Intel Pent um-III 500MHz equ valent or faster
• W ndows 2000, XP, 2003 Server or W ndows V sta w th the latest Serv ce Packs
• CD-ROM dr ve
• 64 MB of RAM (m n mum)
• 250 MB of free d sk space
• Super VGA (800 x 600) or h gher resolut on d splay w th at least 256 colors
• Mouse or compat ble po nt ng dev ce
• SATA connect on: Host Bus Adapter card (controller number S 3124 or S 3132) and assoc ated
software dr vers w th Port Mult pl er support
• USB connect on: USB 1.0 or 2.0 d rect host connect on or USB hub
1.6.2 MACINTOSH SYSTEMS
• PowerMac G5, MacBook Pro or Mac Pro
• MacOS X, 10.4.8 (or later)
• CD-ROM dr ve
• Mouse or compat ble po nt ng dev ce
• SATA connect on: Host Bus Adapter card (controller number S 3124 or S 3132) and assoc ated
software dr vers w th Port Mult pl er support
• USB connect on: USB 1.0 or 2.0 d rect host connect on or USB hub
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1.7 PRODUCT CONTENTS
The follow ng parts are content.
AES-3502UE x 1.
Power Adapter x 1.
Power Cable x 1.
Tool-less Screw x 4.
Setup and Installat on Dr ver Repos tory CD x 1.
USB 2.0 Cable x 1.
eSATA Cable x 1 (CFI-B4023CR Only).
S 3132 PCI-Express 1X HBA x 1 (CFI-B4023CR Only).
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2 INSTALLATION
2.1 INSTALLING HARD DISK DRIVE
Please refer below procedure to complete the HDD nstallat on.
• Unfasten the Tool-less screws on the back panel.
• Remove the upper chass s cover backwards and l fts t up.
• Open the front door and nstall the HDDs n order from the bottom to the top.
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• Tw st the Tool-less screws shut to seat the dr ve securely.
• Close the front door and the upper chass s cover, than fasten the Tool-less screws on the back panel.
2.2 UNSTALLING HARD DISK DRIVE
• Please unfasten the Tool-less screw.
• Release the HDD from the 22-p n SATA connector by us ng the Tool-less screw, than remove the HDD one by
one securely.
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2.3 POWER ON / OFF
• Push the power sw tch to pos t on “ I ” to power on.
• Push the power sw tch to pos t on “ O ” to power off.
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2.4 INSTALLING HOST US ADAPTER ( 4023CR ONLY)
2.4.1 WINDOWS 2000
1. Cl ck Next from the pop-up w ndow.
2. Select Serch for a suitable driver for my device (recommended), than cl ck Next.
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3. Select CD-ROM drives, than cl ck Next.
4. Cl ck Finish to complete nstallat on.
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2.4.2 WINDOWS XP (32/64-bit)
1. Select No, not this time, than cl ck Next.
2. Select Install the software automatically (Recommended), than cl ck Next.
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3. Cl ck Finish to complete nstallat on.
2.4.3 WINDOWS VISTA (32/64-bit)
1. Cl ck Locate and install driver software (recommended).
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2. Cl ck Next for next step.
3. Cl ck Close to complete nstallat on.
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2.4.4 WINDOWS SERVER 2003 (32/64-bit)
1. Select No, not this time, than cl ck Next.
2. Select Install the software automatically (Recommended), than cl ck Next.
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3. Cl ck Finish to complete nstallat on.
2.4.5 MACINTOSH OS X
1. Insert the Setup and Installation Repository Driver CD n the CD-ROM dr ve.
2. Double-cl ck on the Setup and Installation Repository Driver CD con.
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