
Diagnostics Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to oven and discharge capacitor
before servicing, unless testing requires power.
April 2006 16025979
©2006 Maytag Services
9
CAUTION
!
All repairs as described in this troubleshooting section are to be performed only after the caution procedures one through eight listed
below have been followed.
1. Check grounding before checking for possible causes.
2. Be careful of the high voltage circuit.
3. Discharge high voltage capacitor.
4. When checking the continuity of the switches or the high voltage transformer, disconnect one lead wire from these parts and then
check continuity with the AC plug removed. To do otherwise may result in a false reading or damage to your meter.
5. Do not touch any parts of the circuitry on the P.C. Board circuit since static electric discharge may damage this control panel.
Always touch yourself to ground while working on this panel to discharge any static charge in your body.
6. 240/230 VAC is present in the high voltage circuit board, power relay and primary circuit of low voltage transformer.
7. When troubleshooting, be cautious of possible electrical hazard.
8. When testing convection operation, convection fan may start at any time or if oven is hot.
Error Codes
During operation, the display may show the following service codes:
NOTE: Before scheduling service for any error codes, instruct customer to unplug oven for 1 minute,
reconnect power, and retest. If unit operates properly, no service call is required.
Display Description Corrective Action
Err1 Failed H.V. Board Replace H.V. board.
Err2 Failed H.V. Board
Shorted Touch Panel
Shorted Display Board
Shorted Cable HV to Display Board
Replace H.V. board.
Replace Touch Panel.
Replace Display Board.
Replace Cable.
Err3 Failed H.V. Board Replace H.V. board.
Err4 Failed H.V. Board Replace H.V. board.
Err5 Shorted Touch Panel NOTE: If Touch Panel is pressed for more than 30 seconds, this error code
will appear.
1. Disconnect oven from power supply.
2. Disconnect side touch panel connector from display board (J5).
3. Reconnect oven to power supply.
4. If “Err5” reappears after 30 seconds, replace top touch panel.
5. If “Err5” does not reappear after 30 seconds, replace side touch panel.
Err6 Failed H.V. Board Replace H.V. board.
HOT •Open TCO (magnetron).
•Blower motor inoperative.
•Restricted air filter.
•H.V. board inoperative.
•High ambient temperature.
•Oven operated empty or with light loads.
•Broken or loose wire.
Door Door Interlock Primary Switch •Verify latch mechanism moves freely on door.
•Verify J1 connector on display board is properly seated.
•Test interlock switch assembly and perform door adjustment if necessary.
•Replace interlock switch assembly.
CALL
SErv
Amperage monitoring System on H.V.
Board
•Power interruption while oven is operating may cause this code to display
when power is restored.
•Reset CALL SErv , Service Test procedure – Pad “0”
•Place water load inside cavity and use pre-programmed pad to operate
oven for 30 seconds or more.
•If CALL SErv does not appear, no further repairs are necessary.
•If CALL SErv reappears, use Service Test procedure to operate each
H.V. system independently to isolate fault.
•Replace H.V. Board If Call SErv display will not clear.
•Reset CALL SErv after fault has been corrected.