Aussie Traveller 51000100002000 User manual

FRONT-LOADER
WASHING MACHINE
USER MANUAL
READ CAREFULLY BEFORE USING
RETAIN MANUAL FOR FUTURE REFERENCE
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1
PRODUCT INTRODUCTION___________________________________________________ 2
Packing List______________________________________________________________________________________ 2
Parts of the Washing Machine______________________________________________________________________ 3
SAFETY PRECAUTIONS _____________________________________________________ 3
INSTALLING THE WASHING MACHINE __________________________________________ 5
Removing the Shipping Bolts_______________________________________________________________________ 5
Adjusting the Levelling Leg_________________________________________________________________________ 6
Fixing the bottom cover and guide-leg ______________________________________________________________ 7
Connecting the Water-In Hose______________________________________________________________________ 8
Connecting the hose drain _________________________________________________________________________ 9
INSTALLATION REQUIREMENTS ______________________________________________10
CONTROL PANEL AND PROGRAM DESCRIPTION __________________________________12
USING DETERGENTS AND ADDITIVES __________________________________________14
MAINTENANCE ___________________________________________________________15
Cleaning the washer drum ________________________________________________________________________ 15
Cleaning the water supply valve filter _______________________________________________________________ 16
Cleaning the washing enclosure ___________________________________________________________________ 17
Storing the washing machine______________________________________________________________________ 17
TROUBLESHOOTING _______________________________________________________18
Problems and solutions __________________________________________________________________________ 18
Error messages description _______________________________________________________________________ 19
PRODUCT SPECIFICATIONS_________________________________________________ 20
WIRING DIAGRAM________________________________________________________ 21
WARRANTY STATEMENT __________________________________________________ 22
CONTENTS
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NUMBER ITEM DESCRIPTION QTY
1. Front-Loader Washing Machine 1
2. Water-In Hose 1
3. Drain Link Hose 1
4. Guide-Leg 4
5. Bottom Cover 1
6. Fixer Caps 3
7. Bolt Spanner 1
8. User Manual 1
1.
2. 3. 4.
7. 8.
6.5.
PRODUCT INTRODUCTION
A compact but powerful and convenient washing machine that makes laundry easy, right in the comfort of your
caravan. Aussie Traveller can cover your full washing machine requirements with the stylish 3kg front-loader
washing machine.
The floor-mounted washing machine features a large 3kg wash load capacity all while being able to fit under a
bench.
PACKING LIST:
Read this installation instruction thoroughly.
Incorrect installation or operation may void any warranty.
Incorrect use or operation may cause serious injury.
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PRODUCT INTRODUCTION (cont.)
PARTS OF THE WASHING MACHINE:
CONTROL PANEL
ASSY COVER TOP
FRAME HANDLE
POWER PLUG
LEG ASSEMBLY
HOUSING DRAWER
DOOR ASSEMBLY
SAFETY PRECAUTIONS
Important Safety Symbols and Precautions. Please read this manual carefully before using this product. Please
read the instructions carefully and preform all installations, maintenance and operation of this machine with
caution and care.
Proper operation, handling, usage and care for this product will help make the most of the functions of the
product and extend the service life of the machine. We are not liable for any damages resulting from improper
use.
MEANINGS OF ICONS AND SYMBOLS IN THIS MANUAL:
SYMBOL DEFINITION
CAUTION Hazards or unsafe practices that may result in personal injury or property damage.
ATTENTION To reduce the risk of fire, explosion or personal injury when using your washing machine,
follow these basic safety percautions.
WARNING Hazards or unsafe practices that may result in severe personal injury, death or
property damage.
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SAFETY PRECAUTIONS (cont.)
RISK OF FIRE:
• Do not wash or soak any clothing stained with gasoline or other flammable, and toxic solvent, for the
clothing will release flammable substance that may cause fire or explosion. Wash the clothing manually
first, and ensure that all potentially flammable liquid, solid and particle traces are removed before putting
it into the washing machine.
Hazardous substances include acetone, alcohol, gasoline, kerosene, certain liquid household cleaners
and detergents, turpentine, wax and wax remover.
• Do not use strong acid cleaner in the washer.
• Do not put gasoline, alcohol, dry cleaner or other flammable and explosive substances into the washing
machine as detergent.
• Do not overload the wall power socket or the extension cord. Overloading of wall power socket may
cause fire and electric shock.
• Never use this product together with other heating equipment at the same time.
RISK ASSOCIATED TO PLACEMENT AND LOCATION OF PRODUCT:
• Keep children (and pets) away from playing in the washing machine; may result in serious injury.
• Install the washing machine on a hard, flat and clean surface away from any water or oil.
• Position the washing machine in a dry and ventilated room; avoid locations such as bathroom or wet
room.
• Never stack washing machine on top of other washing machines or appliances.
• Washing Machine must be installed with proper levelling to avoid equipment; use the levelling feet to
adjust and make sure the product is properly levelled.
• This appliance is not intended for use by any children, persons with physical, sensory or mental disability
and by any persons with inadequate knowledge of operating an appliance such as this washing machine;
unless been adequately supervised of guided by a responsible person and understand the potential
hazards to ensure that they can use the appliance safely.
• The appliance is not intended to be used in places that are subjected to high levels of vibration that may
disrupt or prevent it from operating normally.
• Re-levelling of appliances is recommended if equipment has been subjected to a high vibration condition.
• Do not use washing machine as storage.
RISK ASSOCIATED TO SCALDING:
• The water supply hoses may degrade over time. Periodically check and inspect the washing machine for
any potential explosion, kink, breakage, wear or tear that may result in leaks on the hoses. Replace any
leaking hose promptly if there are any leaks detected.
• As hot water supply may be used on this machine in one of the washing programs, there may be risk of
scalding due to hot water leakage if hoses are worn or torn. Keep children away from the product.
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SAFETY PRECAUTIONS (cont.)
RISK OF ELECTROCUTION:
• Please unplug the washing machine before performing maintenance, cleaning or repair. Repairs MUST
only be carried out by qualified and experienced service personnel. Repairs made by unqualified and
inexperienced personnel may lead to further damage to the washing machine and may result in personal
injury.
• Always unplug the washing machine and turn off the water supply faucet after use.
• Never bend the power cord by force of place heavy objects on the power cord.
• Never touch the power cord with wet hands.
• Never overload a power outlet by connecting too many electrical appliances on the power outlet.
• Carpet does not obstruct the openings for washing machines with ventilation openings in the base.
• Never install the washing machine close to other electrical appliances; never place a candle or cigarette
on the washing machine.
• Never approach the washing machine soaked in water, otherwise and electric shock may occur.
• Please use a dedicated approved Australian wall type AC power outlet of 220V-240V/50Hz and not less
than 10A, installed by a licensed electrician.
• The specification of the power plug shall comply with the requirements of electricity load current. Use the
220V-240V A power supply alone with reliable grounding.
INSTALLING THE WASHING MACHINE
REMOVING THE SHIPPING BOLTS:
Three shipping bolts on the back of the machine must be dismantled before installing the washing machine.
1. Loosen all bolts with the wrench.
2. Take each bolt head and pull it out from the loose hole.
3. Fill the holes with the supplied plastic covers.
4. Dismantle three shipping bolts in turn and keep them properly.
1.
3.
2.
4.
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1. 3.2.
INSTALLING THE WASHING MACHINE (cont.)
NOTE: Packing materials can be dangerous to children; keep all packing materials well out of reach of
children.
This appliance can be used by children from 8 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance must not be carried out by children without supervision.
Children of less that 3 years old should be kept away from the washing machine unless continuously
supervised.
ADJUSTING THE LEVELLING LEG:
• If the floor is uneven adjust the levelling leg of the washing machine (do not insert pieces of wood of
any other objects under the leg).
• When tightening the leg bolt with the wrench during adjustments, avoid movement of the leg.
1. Turn left to loosen the leg bolt with the wrench.
2. Adjust the levelling leg until it is at the desired height, turn anti-clockwise to increase height, and turn
clockwise to lower.
3. Tighten the feet with a wrench; adjust all four feet.
Checking if the levelling leg is level:
Press the top two diagonal corners of the washing machine in a diagonal direction with both hands to test
whether the washing machine could shake.
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INSTALLING THE WASHING MACHINE (cont.)
FIXING THE BOTTOM COVER AND GUIDE-LEG:
1. Lay the machine body on its side, place the bottom cover on the bottom.
2. Align one side of the cover bottom and insert it into the groove.
3. Clip the four bayonets of the bottom cover into the groove, then press the whole plate into the groove.
4. Tear off the internal adhesive paper of the rubber guide-leg and stick it to the levelling feet on the
machine.
5. Tear off the external adhesive paper and slowly put the machine down to make the guide-leg stick to
the ground.
• After sticking the adhesive papers tightly, slowly put down the machine body to make all four
guide-legs fully stick to the ground.
1.
3.
2.
4.
5.
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INSTALLING THE WASHING MACHINE (cont.)
CONNECTING THE WATER-IN HOSE:
• Tighten the nut firmly.
• Do not twist, squash, modify or cut the hose.
1.
3.
2.
• The new hose-sets supplied with the appliance are to be used and that old hose-sets should not
be reused.
• After installation, turn on the water tap to check for any leakage.
• Unplug the appliance and turn off the water faucet after use.
Water inlet
Min.
10mm
3/4” 1
2
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INSTALLING THE WASHING MACHINE (cont.)
CONNECTING THE HOSE DRAIN:
The end of the hose drain may be positioned in three ways:
1. In a floor drain directly:
We recommend that you should use the hose drain attached to the appliance; it can be directly inserted
into the floor drain with the width of the trough entry not less than 4cm.
2. In a sink hose drain branch:
The end of the hose drain is connected to a sink hose drain branch. If the hose is too long it cannot be
forced into the washing machine, otherwise abnormal noise may occur. Note: width of the sink entry
shouldn’t be less than 4cm.
3. Over the edge of a wash basin:
The end of the hose drain must be placed at a height of between 50 and 90cm from the ground. To avoid
restricting the water flow due to the bending of the hose drain, secure the hose drain over the edge of
the wash basin with a hook to prevent the hose from moving. Note: the end of the hose drain cannot be
submerged in water.
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INSTALLATION REQUIREMENTS
POWER SUPPLY:
• To avoid the unnecessary risk of fire, electric shock or personal injury, all electrical circuit and grounding
must be set as per the relevant AS/NZS standards. It is the owner’s responsibility to provide proper
maintenance on the electrical appliance.
• Do not overload the wall power socket or the extension cord. Otherwise it may cause fire and electric
shock.
• Only the power cord equipped with the washing machine can be used.
• When ready for installation, ensure the power supply complies with the following items:
Fuse or breaker of 220V-240V, 50Hz, 10A.
When the heating function is used, the maximum current of the washing machine may reach 10A. Ensure
that your power supply unit (current, voltage and cable) can meet the normal load requirements of the
appliance. If you are not sure about the voltage, contact the manufacturer, product and service agent or
qualified person.
• To guarantee your safety, use the three-core socket and check to ensure it is grounded accurately and
reliably. (The washing machine has been equipped with a three-core socket.)
• The power cord has to be positioned so that it will not be stepped on, pressed or clamped by the article
on or next to it. Pay special attention to the power cord of plug, socket and power cord contact of the
appliance.
WATER SUPPLY:
• The working water pressure of the washing machine is 0.05MPa~0.8MPa. When the water pressure is
below 0.05MPa the water supply valve may not work properly, or the time of water supply is longer than
that of program control, and the display screen shows ‘SF’.
• The water supply tap must be less than 122cm away from the rear of the washing machine so that the
water supply hose can easily be connected to the washing machine and water tap.
• The water connection hose should be connected to the cold water tap only.
• To prevent the risk of water leakage and waterway damage, consider the following:
- Ensure water tap is at a reasonable position for easy connection.
- Turn off the water tap when the washing machine is not in use.
- Check water leakage conditions of the internal loop regularly.
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INSTALLATION REQUIREMENTS (cont.)
GROUNDING:
• The instructions for appliances incorporating a functional earth, states that the appliance incorporates an
earth connection for functional purposes only.
• The washing machine must be grounded. If the washing machine has a fault or cannot run normally, the
current can be conducted to the ground, minimising the risk of electric shock.
• The ground wire cannot be connected to the plastic pipe, gas conduit or hot water pipeline. If the ground
wire is connected to the improper ground conductor, electric shock may occur.
• If you are not sure whether the washing machine is grounded accurately, check and verification should be
performed by the manufacturer, product and service agent or qualified person.
• If the supply cord is damaged it must be replaced by the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard. The plug attached to the washing machine cannot be
transformed. If the plug cannot match the socket, a suited one should be installed by the manufacturer,
product and service agent or qualified person.
INSTALLED LOCATION:
To minimise the vibration or unbalanced load, the wood floor has to be reinforced. The carpet and the soft floor
tile surface may cause vibration and slight movement of the washing machine in operation.
Before you install the washing machine, select a location with the following characteristics:
• Do not position the washing machine on a platform or a structure with weak support.
• A hard, level surface (if the surface is uneven, see ‘adjusting the leveling leg’).
• Avoid direct sunlight, with adequate ventilation. (The washing machine shall not be installed in a bathroom
or a wet room.)
• Room temperature shall not fall below 0°C.
• Keep away from heat sources such as coal or gas stoves.
NOTE: Ensure that the washing machine does not stand on its power cord. Ventilation openings must not be
obstructed by carpeting when the washing machine is installed on a carpeted floor.
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CONTROL PANEL AND PROGRAM DESCRIPTION
CONTROL PANEL:
Control panel and program description to facilitate easy operation of the washing machine
Press this button to start/
pause the operation of the
machine; to change the
washing program, press this
button to pause, the press
the selected program button
to start.
This function locks all buttons
excluding the power button
so that the selected washing
program will not be changed
due to unintentional operation
resulting in the operation failure
of the washing program.
Displays the remaining
time required to complete
the program. Error code
is displayed if the washing
machine malfunctions.
Press this button repeatedly
to cycle through the available
preset options (from 3 hours
to 19 hours in one hour
increments). The washing
cycle will complete the
displayed hours.
Press this button to select the
program required (Cotton /
Quick Wash / Soft / Hi-Temp /
Spin / Drum Clean).
Turn on/off the washing
machine using this button. If
the washing machine is unused
for 10 minutes after power on,
the power supply will be shut
off automatically.
The door lock status
indicator, indicates whether
the door can be safely
opened or not. Door must not
be opened when the indicator
is solid ON or blinking. Door
can be opened when the
indicator light is OFF.
Start/Pause
Child Lock
Display module
Delay button
Program button
Power button
Door Lock
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CONTROL PANEL AND PROGRAM DESCRIPTION (cont.)
PROGRAMS:
Suitable for cotton washing or linen
cloth, such as bed sheets, table cloths,
underwear, towels, shirts. The default
setting washes slightly soiled cotton/
linen loads. The energy efficiency test
program washes heavy soiled cotton/
linen loads.
High temperature washing and
additional rinse will be carried out
to ensure children’s clothing or
underclothes free of residual washing
powder.
This program is designed to clean the
inner drum of the washing machine to
keep it sanitised (no clothing is to be
added when this program is in use).
Suitable for washing slightly soiled
cotton textiles, linen bed sheets,
linen table cloths, underwear,
towels, shirts etc.
Cotton
Spin
High-Temp Drum Clean
Quick Wash Soft
Perform the spin cycle only to spin dry
excess water from clothes.
Suitable for washing slightly soiled
laundry that is worn only once or needs
a quick wash.
In order to enhance the washing effect, detergent and bleach may be added into the washing drum before
adding clothing.
DELAY:
Press the button repeatedly to cycle through the available preset delay options (from 3 hours to 9 hours, in 1 hour
increments). The washing cycle will be completed in the displayed hours.
SETTING METHOD OF THE PRESET TIME:
1. Select a washing program according to the type of clothes you are washing.
2. Press the Preset button repeatedly to select the desired preset time.
When the time for your selected washing program is more than 3 hours, the preset time shall be set to
more than 3 hours.
Press the button for the first time, displaying ‘3:00’ and the time can be set to ‘19:00’ at most in one hour
increments. Continue pressing, the time will increase automatically.
3. Press the Start/Pause button. The clock will begin counting down until it reaches you finish time.
If the preset time is set to 6 hours, the washing program will be completely finished after 6 hours.
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USING DETERGENTS & ADDITIVES
Please ensure the cap-drawer is place at the correct position, and it cannot be taken down during wash.
PRECAUTIONS FOR USING THE DETERGENT:
Determine the amount of laundry liquid
The amount of detergent is based on the water hardness in your area and the detergent manufacturer’s
recommendations on the package as well as the weight of the laundry, the type of fabric, the degree of soiling etc.
Selecting proper laundry liquid
The type of detergent you should use is base on the type of fabric (cotton, delicate items, chemical fibre and
wool), colour, wash temperature, degree and type of soiling. Always use ‘low foam’ washing powder, which is
designed for front loading washing machines.
• Keep detergents and additives in a safe, dry place out of children’s reach.
• Please use appropriate amount of detergent according to the type of fabric and the degree of soiling for the
sake of environmental protection.
• Appropriate amount of detergent shall be used according to the weight of the laundry, the degree of soiling
and product description.
Cap-drawer
Addition level of laundry liquid
should not exceed MAX base
line marked on the cap-drawer.
Laundry powder should be
added to the drum directly.
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MAINTENANCE
CLEANING THE WASHER DRUM:
The drum auto clean program can remove the possibility of mould that may be present in the drum.
PRECAUTIONS FOR USING DRUM CLEANING FUNCTION:
1. Turn on the water tap.
2. Press the Power button to start the washing machine.
3. Press the Program button to select the Drum Clean program.
4. Press the Start/Pause button to start the Drum Clean program.
Never add clothing into the drum during the drum cleaning program.
APPLICATION METHOD OF DRUM CLEANING FUNCTION:
• Be sure to use the specialised cleaners to clean the inner drum.
• The drum can be cleaned without cleanser for the Drum Clean program.
• The Drum Clean program cannot be used when there are clothes in the washing machine, or the laundry
or machine may be damaged.
• Only one tenth of drum cleanser amount recommended by the manufacturer shall be used for the sake of
environmental protection.
• Bleach containing chlorine may fade the laundry; be sure to use oxygen bleach only.
• There are powder and liquid cleansers to clean the drum.
• Powder cleanser: Please use powder bleach or cleanser specialised for the inner drum of the washing
machine.
• Liquid cleanser: Please use liquid oxygen bleach or cleanser specialised for the inner drum of the washing
machine.
• Never use foam type detergent.
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MAINTENANCE (cont.)
CLEANING THE WATER SUPPLY VALVE FILTER
You should clean the supply valve filter at least 3 to 4 times per year, or when you see ‘SF’ error message on the
display.
1. Pull out the power plug and
turn off the water supply tap
of the washing machine.
2. Unscrew the water supply
hose from the back of the
machine.
3. With a pair of pliers, gently
pull out the water supply
valve filter and rinse it under
water until clean.
4. Clean the inside and outside
of the threaded connector.
5. Push the filter back into the
original place. Reconnect the
water supply hose.
6. Turn on the tap and make sure
the connections are watertight.
• Rust: Rusting may occur if water with rust or rusty article, such as hair pin, is put into the drum, or water
has remained in the drum for too long. The drum can be cleaned without cleansers on the Drum Clean
program.
• Rust cleaning: Squeeze out the rust removing paste on a soft cloth or sponge, and then wipe the rusty
parts. Never use a steel brush, otherwise the drum will be damaged.
• Residual detergent: (Dark colours and stains) After long service of the washing machine, if excessive
detergent is added, or cleaning program is repeated with detergent and not dissolved completely,
clothing may be contaminated by residual detergent.
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PRECAUTIONS FOR CLEANING THE HOUSING OF THE WASHING MACHINE:
• Wipe the washing machine enclosure, including the control panel, with a soft cloth and non-abrasive
household detergents.
• Use a soft cloth to dry the enclosure.
• Do not pour water on the enclosure, as non water-resistant parts of the machine may get damage.
STORING THE WASHING MACHINE:
Drain the residual water out of the machine, otherwise the washing machine may be damaged.
MAINTENANCE (cont.)
CLEANING THE ENCLOSURE:
Clean the housing of washing machine regularly to keep it clean and sanitised.
1. Unplug the washing
machine before cleaning,
otherwise electric shock
or personal injury may
occur.
1. Select the Spin program to
drain the water out with the
fastest speed.
2. Never spill water on
the washing machine,
otherwise short circuit
or electric shock may
occur.
2. Turn off the water tap and
separate the water supply
hose.
3. Use a damp cloth to
clean the washing
machine.
3. Unplug the washing machine
and open the machine door
to allow ventilation.
4. Never use synthetic
detergent, benzene
contained detergent
or diluents.
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TROUBLE SHOOTING
PROBLEMS AND SOLUTIONS:
PROBLEM SOLUTION
Detergent remains in the
detergent drawer after the
washing machine is complete
• Check if the water pressure is sufficient when washing.
• Check if the washing powder is damp and caking.
Washing machine vibrates or
is too noisy
• Check if the washing machine is set on an uneven surface. If the surface is
uneven, adjust the levelling leg to level the appliance.
• Check if the shipping bolts are removed.
• Check if the washing machine is touching any other objects.
• Check if the laundry load is balanced in the inner drum of the washing
machine.
The displayed washing time
deviates from the actual
washing time
• Time deviation is due to the laundry weight, water supply and balancing
time.
The drainage pump has an
abnormal noise
• Check if the drainiage pump filter is blocked by laundry flocks and clean
the debris.
Foam overflows from the air
return hole on the back of the
washing machine
• Too much washing powder, so reduce the amount.
• Pour the washing powder into the drum directly.
• Use low foam washing powder or liquid detergent dedicated for drum.
PROBLEMS AND SOLUTIONS:
1. Your washing machine is installed with the fuzzy logic control system, which can automatically detect
the balance of laundry during spinning. When the laundry is unbalanced or develops eccentricity by the
washing machine, the machine will properly extend spin time to adjust the balance of the laundry or run at
a lower speed during spin program, to avoid damage to the machine.
2. When there is excessive foam, the time on the display will stop while the machine eliminates the foam.
The machine will automatically return to normal program when finished.
3. Before contacting the National Customer Service Team:
• Try to solve the problem (see Troubleshooting).
• Restart the program to see if the fault still exists.
• If the fault persists, call after-sales service and describe the problem.
More information https://www.caravansplus.com.au

1300 663 868 | enquiries@aussietraveller.com.au | aussietraveller.com.au
BRISBANE SHOWROOM: 11-15 Oasis Court, Clontarf QLD 4019 | MELBOURNE SHOWROOM: 235 Barry Road, Campbellfield VIC 3061
19
ERROR
CODE CODE DESCRIPTION SOLUTION
Abnormal communication
between PCB and frequency
conversion board
• Turn the power off on the machine to check if the wire
connecting the motor and the electric reactor falls off.
• Check if the patch cord of the motor and cables was
accidentally disconnected.
• Check if the PCB wirings fall off.
Overtop water temperature for
above 5 seconds
• At this time, keep objects off the washing machine and restart
it.
• Unplug the power cord, and replug it after cooling down.
Temperature sensor
abnormality
• Check if the temperature sensor wire is in poor contact.
• Test the resistance of temperature sensor in cold state with the
multi-meter and check if it is above 1.5MΩ
• Check if the wire and plug-in between the temperature sensor
and the PCB are in poor contact.
Too high water level
• Disentangle flexible pipes of the pressure switch, then test-run
the machine.
• Check if there is something wrong with the drainage pump.
• Check if the hose of pressure switch is clogged.
Abnormal voltage
• Power supply voltage is unstable.
• Program will run automatically after the voltage becomes
stable.
• Purchase a device which can provide stabilised voltage.
Abnormal speed caused by
overload and clothing winding
• Operate the Spin only program to drain water, then turn off the
power to unlock the door.
• It is recommended to reduce the capacity of clothes
appropriately.
• Reselect the program you want to wash.
ERROR
CODE CODE DESCRIPTION SOLUTION
Abnormal door lock
• Check if the door is opened and make sure the door is closed
firmly.
• Check if the wiring harness of the computer board was
accidentally disconnected.
• Check if the plug wire of door switch is loose or has a poor
contact.
Abnormal water supply
• Check if the water tap is turned on.
• Clean the water supply valve filter.
• Check the water pressure.
• Check if the drain valve is clogged.
Abnormal draining
• Clean the drain valve.
• Check if the drain hose is properly installed.
• Check if the hose drain is blocked.
Extremely low water level with
standard watering times
• Check if the drain valve is clogged.
• Check if the water pressure is normal.
• Check if there is water leakage.
Imbalance alarm
• Excessive eccentricity or winding of clothing. Put clothing back
in again after tidying up.
• Increase the quantity of clothing to be washed.
• Check if the washing machine feet are level.
ERROR MESSAGE DESCRIPTIONS:
More information https://www.caravansplus.com.au
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