Avaya System 75 Quick start guide

Configuration Note 4082 - Ver. M (10/02)
Octel 350
Message Server Avaya System75/85, Definity
G1/G2/G3 and Prologix
Digital Set Emulation
DIGITAL
7405D
PORTS
TRUNK
TDM
BUS
CPU
System 75/85/G1/G2/G3 Octel 350
Minimum Software
Aria 2.0
Minimum Release
See section 3
XXX
VOICE PATH
Multiple Return to Operator
Outcalling
Auto-Attendant
MWI On/Off
Call ID
PIC-A
LINES
1.0 METHOD OF INTEGRATION
With digital set emulation integration, Virtual Telephone Interface Card’s
(PIC-A’s) within the Octel system emulate the 7405D display sets of the
PBX. When a call is sent to a hunt group consisting of PIC-A ports, the
display is read and provides the call information to the Octel system. The
call is then answered with the appropriate greeting. Message-waiting
notification is set and canceled by PIC-A ports using the Leave-Word
Calling functionality of the PBX.
The PIC-A emulates digital 7405D
telephone sets
2.0 OCTEL ORDERING INFORMATION
yPIC-A - Each card supports 12 ports
ySet Emulation Software feature (Feature Bit 33)
yRS232 Integrations feature (Feature bit 34)
yIn-band Integrations feature (Feature Bit 35)
yDisk Drives
3.0 PBX HARDWARE REQUIREMENTS
y4-Wire Digital channel, one per Octel port.
PBX hardware requirements NOTE: Avaya OMD strongly recommends using the newer TN754B
or TN754C circuit packs, as the earlier versions of TN754 circuit
Disclaimer: Configuration Notes are designed to be a general guide reflecting AVAYA Inc.’s experience configuring its systems.
These notes cannot anticipate every configuration possibility given the inherent variations in all hardware and software products.
Please understand that you may experience a problem not detailed in a Configuration Note. If so, please notify the the
TAC/TSO at [phone] and if appropriate we will include it in our next revision. AVAYA Inc. accepts no responsibility for
errors or omissions contained herein.

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packs may cause integration problems. On Avaya System 85 PBX’s,
do not use SN270 circuit packs, as those have been known to cause
problems as well. SN270B circuit packs have been used successfully
in installations. See Section 8.7 for more details
y25-pair, right-angle, male-Amphenol cables, one per PIC-A
3.1 PBX SOFTWARE REQUIREMENTS
Supported Software:
Avaya System 75 - R1V1 or Greater
Avaya System 85 - R2V1 or Greater
Avaya Definity G1, G2, G3I, G3r and Prologix:
- V1, V2, V3, V4, V5, V6, V7, V8
For G3s and G3vs: Voicemail Application Software
For Definity G3V4 - G3V6 software and Prologix: SA7608
Special Application package (also referred to as “Green Feature”)
In cases where we are looking to support both a 7405ND and 7434ND on
one G3, Release 9.5 is the minimal release but requires Load 129 of that
release.
4.0 SUPPORTED FEATURES
Call Coverage to personal greeting
- All Calls
- RNA
- Busy
Station forward to personal greeting
- All Calls
Message Waiting Indicator
- audible (Optional PBX feature)
- visual
Supported integration
features Direct Call
Reply to message left by internal party in Telephone Answering
Multiple Return-to-Operator
Outcalling, Paging
Networking
Automated Attendant
ANI
Call Sender
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Multiple Personal Greetings
- RNA
- Busy
5.0 CONFIGURING THE PBX
Although detailed administration procedures are provided, a general
overview of the administration requirements is given below. Refer to this
list if you are installing a system on new or non-standard software releases.
Avaya 7405D Digital Telephone
Two call appearances on the first buttons.
A D401A display module must be administered, as the Octel ports
emulate its functionality.
The D401A must have the “Normal” feature assigned to display
button one.
Assign newly configured extensions to a UCD/ACD group.
Coverage Paths
Create a coverage path which contains the Octel Hunt Group number
as the coverage point.
Subscriber Setup
Assign the newly created coverage path to each subscriber.
Place the subscriber’s complete extension number somewhere in the
first 15 characters of the name field.
AVAYA SYSTEM 75/G1 CONFIGURATION
The screens shown in this section are taken from an Avaya System 75
administration terminal. Boldface fields indicate where required
information must be entered. Some parameters may not appear on all
software releases. Below is an example of configuration of a 7405D
channel used to support an Octel port.
Configuring the Avaya System
75/G1
Configure one 7405D channel per Octel port in the same fashion as
illustrated in Tables 1, 2, and 3:
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STATION
Extension: 2121
Type: 7405D Lock Messages? nCOR:1
Port: 01C0704 Security Code: COS:1
Name: VOICEMAIL Coverage Path:
FEATURE OPTIONS
LWC Reception: none Coverage Msg Retrieval? n
LWC Activation? y
Data Restriction? y
Redirect Notification? nIdle Appearance Preferance? n
Bridged Call Alerting? n
Restrict Last Appearance? y
701A Data Module? n
D401A Display Module? yC401A Coverage Module? n
ABBREVIATED DIALING
List1: List2: List3:
F401A Feature Module? n
BUTTON ASSIGNMENTS
1: call-appr 6:
2: call-appr 7:
3: 8:
4: 9:
5: 10:
Table 1 - 7405D Telephone administration, Page 1of 3
Page 1 of 3
After configuring Page 1, make sure all Feature Keys are left blank, as
shown below:
STATION Page 2 of 3
FEATURE BUTTON ASSIGNMENTS
1: 13:
2: 14:
3: 15:
4: 16:
5: 17:
6: 18:
7: 19:
8: 20:
9: 21:
10: 22:
11: 23:
12: 24:
Table 2 - 7405 telephone administration, Page 2 of 3
After programming the Feature Button Assignments screen, configure the
Display Button Assignments as shown in Table 3 below:
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STATION Page 3 of 3
DISPLAY BUTTON ASSIGNMENTS
1: normal
2:
3:
4:
5:
6:
7:
Table 3 - 7405 telephone administration, Pg. 3 of 3
After configuring all necessary 7405D channels, create a Hunt
Group (Group Type: ucd; Queue: Y; Queue Length: 15), and
assign all the newly created 7405D extensions to it. The Group
Extension will be the Octel System Access number. Assign a name to
this group, making sure it does not contain any numeric characters.
Octel recommends assigning the name “VOICEMAIL”. If using
dedicated ports for message waiting operation, do not include
extensions assigned to those ports into the Hunt Group.
Configure a Coverage Path. A coverage path forwards calls to
another telephone if the individual does not answer or is busy.
Placing Octel’s Hunt Group number in the coverage path assures
that all unanswered and busy calls are sent to voicemail.
The final requirement for PBX administration is at the subscriber level.
This consists of two parts: name field administration and the
assignment of a coverage path. As stated before, in order for a
telephone set to be Integrated, the complete extension number must
appear in the first 15 characters of the subscriber’s name field. The
field can contain up to 15 characters; therefore, abbreviations may be
necessary. For example:
Smith,J.507 or 507.J,Smith
After configuring the name field, make sure to assign the newly
created coverage path to subscribers’ stations.
All users stations with message-waiting indicators must be
programmed with:
LWC Reception: MSA SPE (AP SPE for R1V3)
Single line stations should have "Message Indication:" LED.
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AT&T DEFINITY G3 AND PROLOGIX CONFIGURATION
The screens shown in this section are taken from an Avaya Definity G3
administration terminal. Boldface fields indicate where required
information must be entered. Some parameters may not appear on all
software releases. Below is an example of configuration of a 7405D
channel used to support an Octel port.
Configuring the Avaya Definity
G3 and Prologix
Configure one 7405D (or 7405ND, if applicable) channel per Octel
port in the same fashion as illustrated in Tables 4, 5, 6 and 7:
display station 52410 Page 1 of 5
STATION
Extension: 52410 BCC: 0 TN: 1
Type: 7405D Lock Messages? nCOR: 1
Port: 01C0506 Security Code: COS: 1
Name: VOICEMAIL Coverage Path:
FEATURE OPTIONS
LWC Reception: none Auto Select Any Idle Appearance? n
LWC Activation? yCoverage Msg Retrieval? y
CDR Privacy? n Auto Answer: none
Redirect Notification? y Data Restriction? n
Per Button Ring Control? n Idle Appearance Preference? n
Bridged Call Alerting? n
Active Station Ringing: single Restrict Last Appearance? y
Data Module? n Feature Module? n
Display Module? yCoverage Module? n
AUDIX Name:
Messaging Server Name:
Display Language: english Disp Client Redir? n
Message Lamp Ext: 52410 Select Last Used Appearance? n
Table 4 - 7405D (7405ND, if applicable) Telephone administration, Pg. 1 of 5
display station 52410 Page 2 of 5
STATION
SITE DATA
Room: Headset? n
Jack: Speaker? n
Cable: Mounting: d
Floor: Cord Length: 0
Building: Set Color:
ABBREVIATED DIALING
List1: List2: List3:
BUTTON ASSIGNMENTS
1: call-appr 6:
2: call-appr 7:
3: 8:
4: 9:
5: 10:
Table 5 - 7405D (7405ND, if applicable) Telephone administration, Pg. 2 of 5
display station 52410 Page 3 of 5
STATION
FEATURE BUTTON ASSIGNMENTS
1: 13:
2: 14:
3: 15:
4: 16:
5: 17:
6: 18:
7: 19:
8: 20:
9: 21:
10: 22:
11: 23:
12: 24:
Table 6 - 7405D (7405ND, if applicable) Telephone administration, Pg. 3 of 5
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display station 52410 Page 4 of 5
STATION
DISPLAY BUTTON ASSIGNMENTS
1: normal
2:
3:
4:
5:
6:
7:
Table 7 - 7405D (7405ND, if applicable) Telephone administration, Pg 4 of 5
Make sure that the Class of Service (COS) assigned to the 7405D sets
has feature “Client Room” set to “n”.
After configuring all necessary 7405D channels, create an Hunt
Group (Group Type: ucd; Queue: Y; Queue Length: 15), and
assign all the newly created 7405D extensions to it. The Group
Extension will be the Octel System Access number. If configuring
this group as an ACD, you must set parameter "Auto Available Split"
to "Yes", so that the ACD agents (the Octel ports) will automatically
login to the ACD group without the need to manually log them in
using the ACD Login Access Code. Assign a name to this group,
making sure it does not contain any numeric characters. Octel
recommends assigning the name “VOICEMAIL”. If using dedicated
ports for message waiting operation, do not include extensions
assigned to those ports into the Hunt Group.
Configure a Coverage Path. A coverage path forwards calls to
another telephone if the individual does not answer or is busy.
Placing Octel’s Hunt Group number in the coverage path assures that
all unanswered and busy calls are sent to voicemail.
The final requirement for PBX administration is at the subscriber level.
This consists of two parts: name field administration and the
assignment of a coverage path. As stated before, in order for a
telephone set to be Integrated, the complete extension number must
appear in the first 15 characters of the subscriber’s name field. The
field can contain up to 15 characters; therefore, abbreviations may be
necessary. For example:
Smith,J.507 or 507.J,Smith
After configuring the name field, make sure to assign the newly
created coverage path to subscribers’ stations.
NOTE: G3 Version 4 software introduced a new terminal type used for
special applications, the 7405ND. If this terminal type is supported on
your PBX (it is part of Special Applications package SA7608, also known
as the “Green Feature”), by configuring the digital channels supporting
the Octel ports as 7405ND ports, including extension numbers as part of
the name field is not required. If your site is going to be implementing
this, changes to the Set Emulation Call Table Setups must be made to

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fully support all integration features. Contact Octel Technical Support to
have those changes made to your system. Using the 7405ND terminal
type for Octel 350’s supporting VDN applications configured to “route”
callers to mailboxes on the Octel Overture server will experience
integration problems, unless the Vector programming associated with
those VDN applications is configured with “messaging split” (or
“messaging skill” if EAS is used) steps instead of “route to” steps. In
order for the G3 to allow the use of “messaging split” or “messaging
skill” steps, the Octel UCD/ACD group must be configured as “Message
Center: msa”. This field is located on page 2 of the Hunt Group
Programming Form.
All users stations with message-waiting indicators must be
programmed with:
LWC Reception: MSA-SPE (SPE on G3r)
Single line stations should have "Message Indication:" LED.
AVAYA SYSTEM 85/G2 CONFIGURATION
Although the configuration of lines and ports on Avaya System 85/G2
PBX’s resembles the Avaya System 75/G1/G3, it is achieved in a different
manner. PIC-A’s are used in exactly the same way on the System 85 as
they are used on the System 75, although administration techniques differ.
Configuring the Avaya System
85/G2
Configure one 7405D digital channel per Octel port as follows:
Create one extension number for each 7405D channel:
PROC 000 WORD 1
Field 1 - XXXX Extension number of Port
Field 7 - XX Class of Service
NOTE: Extension Class of Service assigned to these extensions must have
“ACD Member”, "Call Hold", "Leave Word Calling Originate", and
“Conference Three Party/Transfer” enabled. Also, make sure “ACD
Queue Display” is disabled, as it will interfere with integration.
Remaining Fields should remain untouched. Repeat for all extensions.
Next, configure the 7405D using the multiple appearance set procedure.
This procedure should be repeated for each of the 7405D channels to be
used with the Octel ports:
PROC 051 WORD 1
Field 1-5 - XXXXXX Terminal Equipment Location of the
Digital Port
Field 6 - 45 Type Code of 7405D telephone set
Field 7 - 5 Size Code of 7405D telephone
Field 8 - - Unassigned

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Field 9 - 1 Display
Field 10- 2 Originating Line is Prime
Field 11- 0 Terminating Line is None
Field 12- 0 Lock Not Available
Field 13- - Unassigned
Field 14- 0 LWC Global Retrieval Not Allowed
Next, assign the extensions created for each 7405D channel to each of the
two line appearances on the 7405D set using the multi appearance set line
appearance procedure:
PROC 052 WORD 1
Field 1-5 - XXXXXX Terminal Equipment Location of the
Digital Port
Field 6 - 0 Device Type is Basic Unit
Field 7 - 03 Point to Member (Button 3)
Field 8 - XXXX Extension Number assigned in PROC 000
Field 9 - 01 Point to Extension Appearance
Field 10- 1 Line Type is Prime Line
Field 11- 1 Enable Alert
Field 12- 1 Is Home Terminal
Field 13- 0 Not Originate-Only
In order to configure Button 4 (second line appearance), repeat this
procedure for the same Terminal Equipment Location, except that Field 7
now is set to 04 (Button 4), Field 10 is set to 0 (No Prime Line), and Field
13 is set to 1 (Originate-Only) to restrict the last appearance for use with
Leave Word Calling.
Repeat this procedure for each of the 7405D channels, making sure the
appropriate extension number is programmed for values 03 and 04 (Button
3 and 4) in Field 7 each time.
Assign the “Normal Mode” feature to the first button of the digital display:
PROC 054 WORD 4
Field 1-5 - XXXXXX Terminal Equipment Location of 7405
Digital Port
Field 6 - 3 Device Type (Display Module)
Field 7 - 01 Point to First Feature Button
Field 8 - 00 Normal Feature Button Code
Repeat this step for all 7405D channels.
The screens shown below are taken from an Avaya Definity G2
administration terminal. Boldface fields indicate where required
information must be entered. Some parameters may not appear on all
software releases. Below is an example of configuration of a 7405D
channel used to support an Octel port.

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ENHANCED MODE - PROCEDURE: 051, WORD: 1
MULTIAPPEARANCE TERMINAL AND DATA MODULE TRANSLATION
TERMINAL EQUIPMENT LOCATION 12. Lock/Unlock Available: 0 No
1. Module: 1 13. Keyboard Dialing: - N/A
2. Cabinet: 0 14. LWC Global Retrieval: 0 No
3. Carrier: C 15. Terminal Alarming: - N/A
4. Slot: 3 16. BRI TEI: ---
5. Circuit: 6 17. ISDN Advantage: 0 Disabled
TERMINAL OR DATA MODULE TYPE
6. Terminal Type: 45 7405D
7. Option: 5 Terminal, display
PHYSICAL TYPE
8. Data: - Not assigned
9. Display: 0 Integrated display
PREFERENCE
10. Origination: 2 Prime line
11. Termination: 0 None
Table 8 - 7405D administration on Avaya Definity G2 with System Management
ENHANCED MODE - PROCEDURE: 052, WORD: 1
MULTIAPPEARANCE TERMINAL/DATA MODULE - LINE APPEARANCE
TERMINAL EQUIPMENT LOCATION DEVICE ID
1. Module: 1 6. Device Type: 0 Basic set
2. Cabinet: 0 7. Member (button): 1
3. Carrier: C EXTENSION APPEARANCE ID
4. Slot: 3 8. Extension: -----
5. Circuit: 6 9. Line Appearance: --
10. Line Type: -
11. Ringing Type: -
12. Home Terminal: -
13. Originating Only: -
14. SAC Group: -
DISPLAY ONLY
15. Button Type: 6 Hold (054w3)
Table 9 - 7405D administration on Avaya Definity G2 with System Management
ENHANCED MODE - PROCEDURE: 052, WORD: 1
MULTIAPPEARANCE TERMINAL/DATA MODULE - LINE APPEARANCE
TERMINAL EQUIPMENT LOCATION DEVICE ID
1. Module: 1 6. Device Type: 0 Basic set
2. Cabinet: 0 7. Member (button): 2
3. Carrier: C EXTENSION APPEARANCE ID
4. Slot: 3 8. Extension: -----
5. Circuit: 6 9. Line Appearance: --
10. Line Type: -
11. Ringing Type: -
12. Home Terminal: -
13. Originating Only: -
14. SAC Group: -
DISPLAY ONLY
15. Button Type: 0 Unassigned
Table 10 - 7405D administration on Avaya Definity G2 with System Management
ENHANCED MODE - PROCEDURE: 052, WORD: 1
MULTIAPPEARANCE TERMINAL/DATA MODULE - LINE APPEARANCE
TERMINAL EQUIPMENT LOCATION DEVICE ID
1. Module: 1 6. Device Type: 0 Basic set
2. Cabinet: 0 7. Member (button): 3
3. Carrier: C EXTENSION APPEARANCE ID
4. Slot: 3 8. Extension: 40082
5. Circuit: 6 9. Line Appearance: 1
10. Line Type: 1 Prime line
11. Ringing Type: 1 Ringing
12. Home Terminal: 1 Yes
13. Originating Only: 0 No
14. SAC Group: 0 No
DISPLAY ONLY
15. Button Type: 1 Line appearance (052w1)
Table 11 - 7405D administration on Avaya Definity G2 with System Management
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