English 7
Frequently Asked Questions
• Q: Why does my CPU become busier after launching the
BenQ EZ QPrensenter?
• A: BenQ EZ QPresenter counts on your PC CPU to encode the
screen images to reduce the data that needs to be transferred to the
receiver. Hence there will be some overhead to your PC. In general,
for a 4+ ranking PCs, it would need up to 30% of CPU overhead to
perform wireless display.
• Q: Why can’t I project my screen?
• A: BenQ EZ QPresenter needs to access the network connection at
some point. As a result, when your Anti-virus or network security
software prompts you for permission to allow the sender software to
access the network, please grant access to proceed, or choose “add
rule” to the fire wall settings.
• Q: Why does my display frame rate slow down?
• A: BenQ EZ QPresenter needs to encode display content while
sending massive real-time data to the projector.
i. PC: A dual core PC (excluding Atom processors) or Mac is
required to encode the screen images at 30FPS (Frame Per
Second) speed. However, if you would like to increase the FPS
speed, you can:
a. Use better media players, such as GOM player
b. Close all unused apps
c. Use a faster PC with Windows Experience Score higher than 4
(4+ recommended)
ii. Network:
Using 802.11n WiFi
a. Move your laptop closer to the projector
b. Disable the “Minimum Power Consumption” option from the
“Advanced Tab” in your WiFi network Adopter Property setting
c. Lower PC screen resolution
