D-Link DIR-869 User manual

Version 1.00 | 2016/01/27
User Manual
DIR-869
AC1750 Wi-Fi Router

iD-Link DIR-869 User Manual
D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any
person or organization of such revisions or changes.
Manual Revisions
Trademarks
D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United States or other countries.
All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies.
Apple®, Apple logo®, Safari®, iPhone®, iPad®, iPod touch® and Macintosh® are trademarks of Apple Inc., registered in the U.S. and other countries.
App StoreSM is a service mark of Apple Inc.
Chrome™ browser, Google Play™ and Android™ are trademarks of Google Inc.
Internet Explorer®, Windows® and the Windows logo are trademarks of the Microsoft group of companies.
Copyright © 2016 by D-Link Corporation, Inc.
All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from D-Link Corporation, Inc.
Power Usage
This device is an Energy Related Product (ErP) with High Network Availability (HiNA), and automatically switches to a power-saving Network
Standby mode within 1 minute of no packets being transmitted. It can also be turned o through a power switch to save energy when it is not
needed.
Network Standby: TBD watts
Switched O: TBD watts
Preface
Revision Date Description
1.00 January 27, 2016 Initial release

iiD-Link DIR-869 User Manual
Table of Contents
Preface................................................................................. i
Product Overview.............................................................. 1
Package Contents......................................................................... 1
System Requirements................................................................. 2
Introduction ................................................................................... 3
Features............................................................................................ 5
Hardware Overview..................................................................... 6
Back Panel ............................................................................... 6
LED Indicator.......................................................................... 7
Operation Modes.......................................................................... 8
Router Mode........................................................................... 9
Extender Mode ....................................................................10
Access Point Mode ........................................................11
Installation .......................................................................12
Before you Begin.........................................................................12
Wireless Installation Considerations....................................13
Antenna Setup.............................................................................14
Manual Setup...............................................................................15
Router Mode.........................................................................15
Getting Started ................................................................18
Router Mode ................................................................................18
QRS Mobile App..................................................................19
Setup Wizard ........................................................................24
Conguration - Router Mode..........................................28
Home ..............................................................................................29
Internet...................................................................................29
DIR-869...................................................................................30
Connected Clients..............................................................31
Settings ..........................................................................................32
Wizard.....................................................................................32
Internet...................................................................................32
IPv6 .....................................................................................42
Wireless..............................................................................59
Guest Zone.......................................................................61
Network..................................................................................62
Features..........................................................................................64
QoS Engine............................................................................64
Firewall Settings..................................................................65
IPv4/IPv6 Rules ...............................................................67
Port Forwarding ..................................................................68
Virtual Server...................................................................69
Website Filter........................................................................70
Static Routes.........................................................................71
IPv6 .....................................................................................72
Dynamic DNS .......................................................................73
IPv6 Host ...........................................................................74
Management................................................................................75
Time & Schedule .................................................................75
Time....................................................................................75
Schedule ...........................................................................76
Table of Contents

iiiD-Link DIR-869 User Manual
Table of Contents
System Log............................................................................77
Admin .....................................................................................79
System ...............................................................................80
Upgrade .................................................................................81
Statistics .................................................................................82
Connect a Wireless Client to your Router ......................83
WPS Button...................................................................................83
Windows® 10................................................................................84
Windows® 8...................................................................................86
WPA/WPA2 ............................................................................86
WPS..........................................................................................88
Windows Vista®............................................................................92
WPA/WPA2 ............................................................................93
Troubleshooting ..............................................................95
Wireless Basics .................................................................99
What is Wireless?...................................................................... 100
Tips................................................................................................ 102
Wireless Modes......................................................................... 103
Networking Basics.........................................................104
Check your IP address............................................................ 104
Statically Assign an IP address............................................ 105
Wireless Security ......................................................... 106
What is WPA? ................................................................ 106
Technical Specications ................................................107
Regulatory Statements .................................................108

1D-Link DIR-869 User Manual
Section 1 - Product Overview
Product Overview
Package Contents
Note: Using a power supply with a dierent voltage rating than the one included with the DIR-869 will cause damage and void the warranty
for this product.
If any of the above items are missing, please contact your reseller.
DIR-869 AC1750 Wi-Fi Router
Ethernet Cable
Power Adapter
WI-FI Conguration Note
Wall Mount Hardware


2D-Link DIR-869 User Manual
Section 1 - Product Overview
Network Requirements
• An Ethernet-based cable or DSL modem
• IEEE 802.11ac/n/g/b/a wireless clients
• 10/100 Ethernet
Web-based Conguration
Utility Requirements
Computer with the following:
• Windows®, Macintosh, or Linux-based operating system
• An installed Ethernet adapter
Browser Requirements:
• Internet Explorer 11 or higher
• Firefox 20 or higher
• Safari 7 or higher
• Chrome 25 or higher
Windows®Users: Make sure you have the latest version of Java
installed. Visit www.java.com to download the latest version.
QRS Mobile Requirements • iPhone®/iPad®/iPod Touch® (iOS 7.0 or higher)
• Android™ device (2.3.3 or higher)
System Requirements

3D-Link DIR-869 User Manual
Section 1 - Product Overview
Introduction
The D-Link DIR-869 AC1750 Wi-Fi Router shares your Internet connection over a blazing-fast Gigabit Wireless AC connection of
up to 1750 Mbps (Up to 1300 Mbps 5 GHz Wireless AC and up to 450 Mbps 2.4 GHz Wireless N)1, using advanced AC technology
to maximize the speed and range of your wireless signal. Equipped with one Gigabit WAN/Internet port and four Gigabit ports
to provide speeds up to 10x faster than standard 10/100 ports, the DIR-869 creates the best networking experience to date.
With the addition of Advanced Quality of Service (QoS), data streams are separated, which helps organize and prioritize your
network trac so your computers, game consoles, 3D/4K video streaming, gaming, and VoIP calls run smoother over both your
wired and wireless network.
The DIR-869 features the strongest and most sensitive wireless radio we’ve ever built, oering four times the power of a typical
wireless router2, letting you blanket large areas or multi-story buildings with Wi-Fi. The DIR-869’s superior design allows you to
enjoy full motion, high denition video calls on your mobile device while moving around. The DIR-869 prepares your home to
become a Connected Home by bringing Wi-Fi to places your old signal can’t reach. A stronger Wi-Fi signal means you can install
more wireless surveillance cameras, baby monitors, sensors, and alarms in the places where you need them.
Featuring a 3x3 MIMO antenna conguration, the DIR-869 oers better data rates, fewer dead-spots, more coverage, and
higher reliability. Operating exclusively in the 5 GHz band, the DIR-869's 802.11ac wireless connections avoid crowded the 2.4
GHz band trac, allowing you faster speeds while still maintaining backwards compatibility with older 802.11n/g/b devices.
Equipped with an easily accessible mode switch, the versatile DIR-869 can assist you in solving your unique networking
challenges. In router mode, the DIR-869 operates as a traditional router, sharing your Internet connection. In Extender mode3,
the DIR-869 connects and works with your existing networking equipment to extend the range and enhance the capabilities
of your home or oce network. This means you can bring Wi-Fi to places where your current signal doesn't reach, letting you
move from room to room, oce to oce, oor to oor, or yard to yard without losing signal. Enjoy Wi-Fi on your porch, balcony,
next to your pool, breakroom, the far end of your oce, or in your basement. The DIR-869's extender mode prepares your
home to become a Connected Home by allowing you to install more wireless surveillance cameras, baby monitors, sensors,
and alarms in the places where you need them.

4D-Link DIR-869 User Manual
Section 1 - Product Overview
D-Link Intelligent QoS Technology helps to increase network eciency by analyzing network trac and prioritizing it in order
of importance. This way, two-way video, voice chat, and online gaming, take priority over background network trac such as a
le downloads, ensuring you have optimal network performance.
The DIR-869 supports the latest wireless security features to help prevent unauthorized access, be it from over a wireless
network or the Internet. Support for WPA™ and WPA2™ standards ensure that you will be able to use the best possible
encryption regardless of your client devices. In addition, this router is equipped with a dual-active rewall (SPI and NAT) to
prevent potential attacks over the Internet.
1 Maximum wireless signal rate derived from IEEE Standard 802.11a, 802.11g, 802.11n and 802.11ac specications. Actual data throughput will vary. Network conditions and
environmental factors, including volume of network trac, building materials and construction, and network overhead, lower actual data throughput rate. Environmental
conditions will adversely aect wireless signal range.
2 Determined by FCC regulation. Maximum wireless transmission power output is subject to regional radio frequency guidelines.
3 Extender Mode Access Point functionality available at launch, additional functionality available via rmware update in Q2 2016.

5D-Link DIR-869 User Manual
Section 1 - Product Overview
• Superior Wireless Networking - The DIR-869 provides Gigabit wireless speeds of up to a combined 1750 Mbps
(1300 Mbps 802.11ac 5 GHz, plus 450 Mbps 802.11n 2.4 GHz)1. This capability rivals wired connections, allowing
users to participate in real-time activities online, such as HD video communication, online gaming, and use
mobile devices from anywhere in your home while still oering full 802.11n/g/b backward compatibility.
• Extreme Wired LAN and WAN Networking - With four 10/100/1000 Gigabit Ethernet LAN ports, and a
10/100/1000 Gigabit Ethernet WAN port, the DIR-869 has an enormous amount of bandwidth to take full
advantage of the highest speed broadband connections available. Powered by a 1.0 GHz Dual Core CPU, the
DIR-869 has the brains and the power to simultaneously stream multiple HD videos to set top boxes and mobile
devices, participate in online gaming with consoles or PCs, run a cloud-enabled home surveillance system, and
copy massive les without slowdowns, lag, or stuttering.
• Advanced Firewall Features - The web-based user interface displays a number of advanced network
management features. Easily apply content ltering based on MAC address, URL, and/or domain name.
Schedule these lters to be active on certain days or for a duration of hours or minutes.
• Secure Multiple/Concurrent Sessions - The DIR-869 can pass through VPN sessions. It supports multiple and
concurrent IPSec and PPTP sessions, so users behind the DIR-869 can securely access corporate networks.
• User-friendly Setup Wizard - Through its easy-to-use web-based user interface or QRS (Mobile Quick Router
Setup) App, the DIR-869 lets you quickly congure and secure your router to your specic settings in minutes.
• Router or Extender Mode - With the ick of a switch, you can easily set up your DIR-869 to operate as the core
device of your network in Router Mode, or add your DIR-869 to an existing network using Extender Mode using
Ethernet.2
1 Maximum wireless signal rate derived from IEEE Standard 802.11a, 802.11g, 802.11n and 802.11ac specications. Actual data throughput will vary. Network conditions and
environmental factors, including volume of network trac, building materials and construction, and network overhead, lower actual data throughput rate. Environmental
conditions will adversely aect wireless signal range.
2 Extender Mode Access Point functionality available at launch, additional functionality available via rmware update in Q2 2016.
Features

6D-Link DIR-869 User Manual
Section 1 - Product Overview
Hardware Overview
Back Panel
1Reset Button To reset the device to its factory default settings, use a paper clip press and hold the reset button for 3 seconds.
2WPS Press to start the WPS process and automatically create a secure connection to a WPS client.
3LAN Ports (1-4) Connect 10/100/1000 Ethernet devices such as computers, switches, storage (NAS) devices and game consoles.
4Internet Port Using an Ethernet cable, connect your broadband modem to this port.
5Power Connector Connector for the supplied power adapter.
6Power Button Press the power button to power the DIR-869 on and o.
7Mode Switch
Select between Router and Extender modes. To change modes, move the switch to the desired position and
after 5 seconds the router will reboot into the desired mode. Router is the default mode.
Note: Extender Mode Access Point functionality available at launch, additional functionality available via rmware
update in Q2 2016.
45 6 7 321

7D-Link DIR-869 User Manual
Section 1 - Product Overview
Hardware Overview
LED Indicator
1
1Power LED
Solid White A solid white light indicates that the device is powered on and healthy.
Solid Orange A solid orange light indicates that the device is booting or undergoing a factory reset.
Blinking Orange A blinking orange light indicates that the device is in recovery mode.
Blinking White A blinking white light indicates that WPS client search mode is active.

8D-Link DIR-869 User Manual
Section 1 - Product Overview
Operation Modes
The mode switch let's you choose how the DIR-869 operates. Select either Router Mode or Extender Mode.
• Router Mode shares your Internet connection. This is the factory default setting suitable for most users.
• Extender Mode extends your existing network.
Refer to the following pages for information on the DIR-869's operation modes. This information includes usage scenarios,
cable diagrams, and network conguration information.
Note: Determine your desired type of operation and adjust the mode switch before you begin your installation. If the mode
switch is adjusted while powered on, the DIR-869 will reboot into the new mode after ve seconds.
Note: Extender Mode Access Point functionality available at launch, additional functionality available via rmware update in
Q2 2016.

9D-Link DIR-869 User Manual
Section 1 - Product Overview
Router Mode
In Router Mode, the DIR-869 AC1750 Wi-Fi Router operates as the central device of your network. This is the most common
type of installation and is the factory default mode switch setting suitable for most users. The DIR-869 connects to your cable
modem, DSL modem, or other Internet source and shares your Internet connection with your wired and wireless devices.
Create a Home Network (Router Mode)
DIR-869
Router Mode
Wired and Wireless Devices Broadband
Connection Device
(e.g. DSL/Cable Modem)
Internet
Use this mode for:
• Setting up a network for the rst time.
• Replacing an existing router or network equipment.
• Adding a router to share a broadband connection which was previously connected to a single device.
Place your DIR-869 near your Broadband Internet Connection Device (e.g. DSL/Cable Modem) and connect via Ethernet cable.

10D-Link DIR-869 User Manual
Section 1 - Product Overview
What is a Wireless Extender?
In Extender Mode, the DIR-869 AC1750 Wi-Fi Router operates in conjunction with your existing networking equipment to
provide Wi-Fi for parts of your home or oce that may have poor or no reception. Use this mode with an existing router which
is sharing your Internet connection. Place the DIR-869 in an area where you wish to get Wi-Fi, but is reachable by Ethernet
cables or Wireless signals from you uplink network.
Create a Wireless Network Using Ethernet (Access Point Mode)
Extender Mode
Note: Extend Your Wireless Network using Wi-Fi (Repeater Mode) available via rmware update in Q2 2016.
Extend Your Wireless Network Using Wi-Fi (Repeater Mode)
Broadband
Connection Device
(e.g. DSL/Cable Modem)
Existing
Router
InternetDIR-869
Repeater Mode
Wired and Wireless Devices
Broadband
Connection Device
(e.g. DSL/Cable Modem)
Existing
Router
InternetDIR-869
Access Point Mode
Wired and Wireless Devices

11D-Link DIR-869 User Manual
Section 1 - Product Overview
Access Point Mode
Create a Wireless Network using Ethernet
The DIR-869 operates as an Access Point when the mode switch is in the Extender position and an Ethernet cable is connected
to the Internet Port from an uplink network. In Access Point Mode, the DIR-869 connects your wireless devices together, but
does not provide routing functionality. It also allows a connected wired devices to connect to your other devices wirelessly.
This can be useful if you already have an existing Internet router that does not have built-in wireless capabilities. The DIR-869
creates a new wireless network and devices connected via Wi-Fi and LAN ports obtain IP addresses from the existing router.
Use a Gigabit capable Ethernet connection where possible to ensure the best networking experience.
Create a Wireless Network using Ethernet (Access Point Mode)
Use this mode for:
• Extending your current network.
• Bringing Wi-Fi to an area it doesn't currently reach.
Place your DIR-869 near the area you wish to bring Wi-Fi to and connect via Ethernet cable to your uplink network.
Broadband
Connection Device
(e.g. DSL/Cable Modem)
Router
(Optional)
InternetDIR-869
Access Point Mode
Wired and Wireless Devices
Note: Extending network to desired location via Ethernet may require purchase of additional cable.

12D-Link DIR-869 User Manual
Section 2 - Installation
Before you Begin
• Congure the router with the computer that was last connected directly to your Internet connection. Verify that it
is connected to the Internet before connecting additional devices.
• If your ISP provided you with a modem/router combo, you will need to set it to“bridge”mode so the router can
work properly. Please contact your ISP or refer to the user manual for your modem/router device.
• You can only use the Ethernet port on your modem. If you were using the USB connection before using the router,
then you must turn o your modem, disconnect the USB cable and connect an Ethernet cable to the Internet
port on the router, and then turn the modem back on. In some cases, you may need to call your Internet Service
Provider (ISP) to change connection types (USB to Ethernet).
• If connecting to a DSL modem, make sure to have your DSL service information provided by your Internet Service
Provider handy. This information is likely to include your DSL account's Username and Password. Your ISP may also
supply you with additional WAN conguration settings which might be necessary to establish a connection.
• If you are connecting a considerable amount of networking equipment, it may be a good idea to take the time to
label each cable or take a picture of your existing setup before making any changes.
• If you have DSL and are connecting via PPPoE, make sure you disable or uninstall any PPPoE software such as
WinPoET, BroadJump, or EnterNet 300 from your computer or you will not be able to connect to the Internet.
• If you are using this device to extend the range of your existing wireless network, you may need to use trial and
error to determine an acceptable placement location.
Installation
This section will walk you through the installation process. Placement of the router is very important. Do not place the router in
an enclosed area such as a closet, cabinet, attic, or garage.

13D-Link DIR-869 User Manual
Section 2 - Installation
Wireless Installation Considerations
The D-Link wireless router lets you access your network using a wireless connection from virtually anywhere within the
operating range of your wireless network. Keep in mind that the number, thickness and location of walls, ceilings, or other
objects that the wireless signals must pass through may limit the range. Typical ranges vary depending on the types of
materials and background RF (radio frequency) noise in your home or business. The key to maximizing wireless range is to
follow these basic guidelines:
1. Keep the number of walls and ceilings between the D-Link router and other network devices to a minimum -
each wall or ceiling can reduce your adapter’s range from 3-90 feet (1-30 meters.) Position your devices so that
the number of walls or ceilings is minimized.
2. Be aware of the direct line between network devices. A wall that is 1.5 feet thick (0.5 meters), at a 45-degree
angle appears to be almost 3 feet (1 meter) thick. At a 2-degree angle it looks over 42 feet (14 meters) thick!
Position devices so that the signal will travel straight through a wall or ceiling (instead of at an angle) for better
reception.
3. Building materials make a dierence. A solid metal door or aluminum studs may have a negative eect on
range. Try to position access points, wireless routers, and computers so that the signal passes through drywall or
open doorways. Materials and objects such as glass, steel, metal, walls with insulation, water (sh tanks), mirrors,
le cabinets, brick, and concrete will degrade your wireless signal.
4. Keep your product away (at least 3-6 feet or 1-2 meters) from electrical devices or appliances that generate RF
noise.
5. If you are using 2.4 GHz cordless phones or X-10 (wireless products such as ceiling fans, lights, and home
security systems), your wireless connection may degrade dramatically or drop completely. Make sure your 2.4
GHz phone base is as far away from your wireless devices as possible. The base transmits a signal even if the
phone is not in use.

14D-Link DIR-869 User Manual
Section 2 - Installation
Antenna Setup
The DIR-869 is designed to give you the fastest, most stable network connection possible. In order to maximize performance,
fully extend the antennas to provide optimal wireless coverage. Keep the router in an open area for better wireless coverage.
115°

15D-Link DIR-869 User Manual
Section 2 - Installation
Manual Setup
Router Mode
3. Turn o and unplug the power and Ethernet cable to your cable or DSL broadband modem. This is required. In some
cases, you may need to turn it o for up to ve minutes.
1. Inspect the mode switch to ensure that it is in the factory default ROUTER position. Adjust the switch if necessary.
2. Position your DIR-869 near your Internet-connected modem. Place it in an open area for better wireless coverage.
DIR-869
DIR-869
Modem
DIR-869
Modem

16D-Link DIR-869 User Manual
Section 2 - Installation
6. Connect the supplied power adapter to the router and a power outlet, press the power button, and wait approximately
one minute until the LED indicator on the front of the device changes from orange to solid white.
4. Use the included Ethernet cable to connect your modem to the yellow port labeled INTERNET on the router.
5. Turn on or plug your modem back in and wait approximately one minute before proceeding onward.
Modem
DIR-869
Modem
DIR-869
Modem
DIR-869
Note: This unit is to be used with power supply model MU18A2120150-A1 or 2ABB018F US.