DKV OBU User manual

On Board Unit
(OBU)
User Manual

OBU Manual
Version 3.0 August 27, 2020 2
Intended use
The DKV Euro Service On Board Unit (OBU) is intended to be used for electronic toll collection and other
telematic services, and may only be used for this purpose, unless explicitly stated otherwise. Any other use is
considered to be a prohibited misuse and results in the denial of any claims.
Safety Instructions
General instructions:
Do not operate the OBU with pointed or sharp-edged objects. For cleaning use only, a damp
cloth, no solvents or abrasive cleaners. Replace damaged power supply cables immediately
to avoid any risk of short circuit or fire.
Usage in potential explosive atmosphere:
The usage of the EETS OBU in potential explosive atmosphere in general is not permitted.
Destruction caused by over-voltage:
The OBU is designed for a voltage range of 8 V – 32 V DC and must therefore be used inside
this voltage range. If your on-board network can generate higher voltages (e.g. jump-starting
from an external power source or from additional stronger power generators in the vehicle),
then you must disconnect the unit from the on-board network for the duration of the over-
voltage.
Danger caused by (rechargeable) battery:
Protect the battery from mechanical strain (shock, drop, vibration) as well as from
temperatures >+85 °C as this may create a potential Fire hazard! For further safety
precautions and directives, please, follow the detailed user manual.
Danger of explosion:
For ADR vehicles (European Agreement concerning the International Carriage of Dangerous
Goods by Road) only a fixed installation is permitted. This must be performed by authorized
staff. If you wish to install the device into an ADR vehicle contact your Customer Service.
Danger of obstructed line-of-sight:
Always mount the OBU in such a way that the driver‘s field of vision is not impaired! If in
doubt, please contact Customer Service.
Risk of accident:
Handling of the OBU while driving is not permitted! The navigation button is locked to
prevent any operation during vehicle movement.
Environmental pollution:
Do not remove the batteries from the OBU. Return the OBU completely to your Service
Partner. Contact your Customer Service to get further information.
For any support needed, please, take down the telephone number of your Customer Service:
.........................................................................................................

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List of Content
LIST OF CONTENT ................................................................................................................................... 3
LIST OF FIGURES..................................................................................................................................... 5
1TOLL CHARGING IN EETS DOMAINS ................................................................................................... 6
2QUICK START .................................................................................................................................... 8
3ON BOARD UNIT (OBU) ................................................................................................................... 11
3.1 Package content ...................................................................................................................................11
3.2 OBU Design ...........................................................................................................................................12
3.3 Start Display..........................................................................................................................................12
3.4 Navigation through the Menu ..............................................................................................................13
3.5 Status Indicator and Signaling ..............................................................................................................13
4INSTALLING THE OBU ...................................................................................................................... 15
4.1 Positioning the OBU on the windshield................................................................................................15
4.2 Mounting the OBU on the windshield..................................................................................................16
4.3 Assemble the OBU to the holder..........................................................................................................17
4.4 Permanent installation .........................................................................................................................17
4.5 Flexible installation...............................................................................................................................18
5OBU MENU AND TOLL DOMAIN SPECIFICS ....................................................................................... 19
5.1 OBU Menu Structure ............................................................................................................................19
5.2 OBU Parameter Settings .......................................................................................................................20
5.3 Look-up of OBU Parameter per Toll service .........................................................................................22
5.4 Toll service specific changeable OBU parameters (Overview) .............................................................27
5.5 Service specific Toll Lanes.....................................................................................................................28
5.6 Toll service specifics Germany..............................................................................................................30
5.7 Toll service specifics Belgium................................................................................................................31
5.8 Toll service specifics Bulgaria................................................................................................................31
5.9 Toll service specifics France..................................................................................................................32
5.10 Toll service specifics Austria .................................................................................................................33
5.11 Toll service specifics Spain and Portugal ..............................................................................................35
5.12 Toll service specifics Hungary ...............................................................................................................36
6DRIVING WITH THE OBU.................................................................................................................. 37
6.1 Start the OBU........................................................................................................................................37
6.2 Operation modes..................................................................................................................................38
6.3 OBU Display Information ......................................................................................................................39

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6.4 Examples for driving across different EETS services.............................................................................40
7TROUBLESHOOTING........................................................................................................................ 42
TECHNICAL DATA ................................................................................................................................. 44

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List of Figures
Figure 1: Package content OBU.......................................................................................................................... 11
Figure 2: Adapter for flexible power connection ............................................................................................... 11
Figure 3: OBU design .......................................................................................................................................... 12
Figure 4: Start Display of the OBU for German toll service................................................................................ 12
Figure 5: Menu navigation.................................................................................................................................. 13
Figure 6: Permament installation on the windshield ......................................................................................... 15
Figure 7: Flexible installation on the windshield................................................................................................ 15
Figure 8: Right OBU position on windshield....................................................................................................... 16
Figure 9: Mounting the holder on the windshield ............................................................................................. 17
Figure 10: Assembling the OBU to the holder.................................................................................................... 17
Figure 11: Circuit diagram for fix installation ..................................................................................................... 17
Figure 12: Power connection for flexible installation ........................................................................................ 18
Figure 13: Overview menu structure.................................................................................................................. 19
Figure 14: Vehicle declaration Austria................................................................................................................ 34
Figure 15: Start the OBU..................................................................................................................................... 37

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1Toll Charging in EETS Domains
Service Provider DKV Euro Service GmbH & Co. KG offers its EETS Service to users of toll liable vehicles in
Europe. EETS stands for European Electronic Toll Service. The aim of DKV’s EETS-enabled On Board Unit (OBU)
is to empower and simplifiy the use of toll roads throughout Europe by offering a comprehensive toll collection
and payment service enabled by one device, offered by one provider.
EETS in general
Depending on the regulations of the different European toll domains, the OBU can be used by heavy goods
vehicles with a Gross Vehicle Weight (GVW) of more than 3.5 tons (i.e. in Belgium) or 7.5 tons (i.e. in Germany)
for tolling on motorways, and/or a number of national and regional roads, and/or tunnels and bridges. The
OBU:
•is used for detecting the relevant toll amount based on driven kilometers in a toll domain. A toll domain is
either the entire toll network of a country or a certain part of the tolled road network within a country
(roads, tunnels, bridges).
•may cover many toll domains throughout Europe and thus collects toll relevant information across borders.
•is installed in the vehicle to detect whether a toll road or a non-toll road is used.
•collects the information relevant for toll charging and transmits it to the data center where the data is pro-
cessed for billing purposes.
•will be linked to a vehicle which can be subscribed for one or several toll services (e.g. Belgium, Germany,
France, Spain, Austria, etc.).
If a certain toll service is not yet covered by the DKV EETS Service, the user may also operate additional national
toll devices. However, if a user changes from the national toll service provider(s) to the EETS Service, he must
switch off or remove the national OBU before using the EETS OBU.
EETS with DKV Euro Service
The OBU complies with the toll regulations of the national/regional authorities. Furthermore, a OBU enables
the user to cross borders without interruption as it is interoperable among different technologies used in
various tolling systems (GNSS and/or DSRC).
The EETS Service can be booked for one or more toll domains (as a “toll service” for dedicated tolling systems).
The coverage of DKV’s bookable toll services is continuously expanding. However, for each tolling system, only
one device must be used to avoid the risk of over paying.
It is the obligation of the road user to check whether his vehicle is subject to tolling and which terms or
execeptions apply to each tolling system.
When registering for the EETS Service, the user or logistics company must select the desired toll services for the
toll systems it intends to use. The registration is done beforehand via DKV Euro Service. The user or logistics
company must provide the relevant customer and vehicle data during registration. DKV Euro Service takes care
of the registration and assigns an OBU to each vehicle. As soon as all relevant data is transferred to the system,
the OBU can be personalized with the desired toll services for individual use. The personalization process
includes the update of the OBU with the needed software, user and vehicle parameters, and tariff data. The
personalization of the OBU is done via mobile network “over the air” when the OBU is mounted in the vehicle,
is connected to the power supply and the engine is turned on.

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For some toll services, the driver is obliged to first check (additional) specific information which might be sub-
ject to change such as the number of axles and the current gross train weight before using the toll domain’s
road network. The current gross train weight (GTW) is the maximum permissible combined weight of the trac-
tor and the currently attached trailer.
In the following chapters the usage of the OBU and how to enter toll service specific input parameters are
described in detail.
The following EETS Services can be booked, and more toll services will be available in the future. On the OBU
they will be indicated as following:
•Austria (Asfinag): ATasf
•Belgium (Viapass): BEvia
•Bulgaria (RIA): BGria
•Germany (BAG): DEbag
•France (TisPL): FRtis
•Spain (Via-T): ESvia
•Portugal (Viaverde): PTvve
•Hungary (HU-GO): HUgo
•Belgian Tunnel Liefkenshoek: BEliT
•German Tunnels Warnowquerung and Herrentunnel: DEtun

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2Quick Start
Start Display of an OBU driving in Germany (DEbag).
When you drive in an area/country where the OBU is activated, then you can always see the active toll service
and your license plate on the display. Weight, axles and Euro emission class are shown if this information is
used in the active toll service, mainly applies:
•The weight is shown in Germany and Belgium only.
•Number of axles is the sum of tractor and trailer axles, not shown in Belgium.
Choose your language:
1) Press (or any other key) on Navigation button more than 2 seconds to open the main menu.
2) Choose with / language and confirm with
3) Choose with / your language (Deutsch, English, …) and confirm with
4) The OBU beeps to confirm and changes the language.
The driver is responsible to configure the number of axles according to the attached trailer. This can always (at
any location) be done, also when the number of axles are not shown in the „Start Display“.
1) Press (or any other key) on Navigation button more than 2 seconds to open the main menu.
2) Choose with / Axles Trailer and confirm with
3) Choose with / the correct number of trailer axles and confirm with
4) The OBU beeps to confirm. Leave the menu by pressing
In Germany the driver is responsible to configure the weight of the train. This can always be done, also when
the German product is not (yet) activated on the OBU.
1) Press (or any other key) on Navigation button more than 2 seconds to open the main menu.

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2) Choose with / Weight DEbag and confirm with
3) Choose with / the correct value and confirm with
4) The OBU beeps to confirm. Leave the menu by pressing
The weight to be configured before using the toll domain’s road network is the current gross train
weight (GTW). The current gross train weight is the maximum permissible combined weight of the
tractor and the currently attached trailer.
Status Indication (LED)
Green LED:
The OBU is active and toll charging for the current location and valid. You can
drive.
Yellow LED: The OBU is not yet personalized, or the toll service for the location (in which the
vehicle is currently located
) is not (yet) booked/active, or there is no electronic tolling system
in this area
(e.g. Netherlands), or the toll service is not available for this OBU.
Red LED: Critical problem. Do not drive. Contact your customer service.
Exception
: The OBU goes red after 30 minutes without GPS reception.
-
> If you find yourself e.g. in a tunnel or garage, drive to a location with GPS reception.
LED off:
OBU is not active (e.g. sleeping. It will wake up with electricity or movement).
First usage of OBU:
Connect the OBU to power to activate it!
The LED stays red until the system start is finished.
It will then change to yellow while the vehicle data (license plate, weight) and the booked services are
loaded (OBU personalization) via mobile telephone network (“over-the-air”).
Finally, it will turn green, if the toll service of the area you are in is booked.
Make sure OBU has a good GPRS signal for personalization (mobile telephone network)
Make sure you have a good GNSS/GPS connection so that the OBU knows, in which country it is.
(Go/drive outside. If needed, move OBU around some meters).
The OBU receives also software updates over the air.
If you cannot follow instructions or e.g. menu is not as described, call your help desk for further infor-
mation. Be sure to have always the latest version of the OBU Manual provided by your Service Partner.
Before first drive: Check if license plate on OBU display is correct!
When driving:
OBU must be fixed in the foreseen holder.
The OBU has to be visible from the outside and must not be covered.
The chosen position should not be close to any other devices (e.g. other OBUs/ navigation/ airbag).
Keep the OBU connected to power.
Do not manipulate OBU when driving.
Respect traffic rules.
For an optimal detection of the OBU in dedicated toll lanes (DSRC):

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Keep 4m distance to the car in front
Respect the signage in the toll lane
Only pass the toll barrier when the light shows green
Emergency procedure in case of malfunctions / defects at dedicated toll lanes
In case of persistent malfuctions at an entry or exit gate, eventually the driver needs to pay with an alternative
means of payment. Please note that the driver should have (and in France must have) always an alternative
means of payment with him (fuel card, credit card, or cash).

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3On Board Unit (OBU)
3.1 Package content
Unpack the OBU. Please, check if the package content is complete and undamaged.
1. Box
2. Inlay
3. Quick Start Manual
4. OBU with power cable
5. Cleaning cloth
6. Holder with adhesive pads
Figure 1: Package content OBU
The OBU contains all batteries and the power cable is prepared for flexible installation. The adhesive pads are
already fixed on the holder to position the OBU on the windshield.
The adapter is necessary to connect the OBU with the
power connection depending on the socket in your
vehicle. Flexible power connection for:
1. DIN standard socket
2. Cigarette lighter socket
Figure 2: Adapter for flexible power connection
If you find something missing or damaged do not use the OBU and contact your Customer Service
immediately.

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3.2 OBU Design
Figure 3: OBU design
3.3 Start Display
The OBU is prepared for the prompt use. After connecting to the power, the OBU boots immediately. The OBU
will be personalized with the vehicle data that was transmitted with the registration of the vehicle by your
Service Partner. Also, the data for the selected EETS Service are stored and personalized on the OBU.
The Start Display is shown when the vehicle is located within an area or country with an activated toll service.
For example, when the vehicle is within Germany and the German toll service (short “DEbag”) is activated, then
the following Start Display is visible.
Figure 4: Start Display of the OBU for German toll service
The number of axles shown at the Start Display is the total number of axles for the vehicle train. consisting of
the (static) number of tractor unit axles (as stated by the Service Partner during registration) plus the actual
declared trailer axles. The actual trailer axles are set according to the current status by the driver on the OBU,
see chapter 5.2.

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Note: The personalization of the OBU requires a GNSS signal and GPRS connection. Please ensure a free view to
the sky (GNSS satellites).
Detailed information about the installation of the OBU is given in chapter 4 Installing the OBU.
You can find additional information and hints about the displayed information in chapter 7 Troubleshooting.
3.4 Navigation through the Menu
After the OBU has booted the start display is shown.
To retrieve the stored information use the navigation button to select various menu items and to scroll through
the different menus.
Opening the main menu (press key more than 2 seconds)
To enter the menu, press one of the four keys of the navigation button more than 2 seconds.
Figure 5: Menu navigation
3.5 Status Indicator and Signaling
The status indicator is the LED ring around the navigation button. Additionally, a buzzer signals the status of the
OBU acoustically. The status indicator supports the user while driving the vehicle and gives feedback on
different statuses.
OBU is not active.
The
OBU is switched off, or is in sleep mode, or in transport mode (see chapter 6.2).
The OBU is active and ready for operation.
You can drive. Please
note the indicated information in the display.

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Attention! If yellow light appears, check the message on the OBU display. OBU is either
•not yet personalized, or
•the toll service for the area in which the vehicle is currently located, is not activated,
or not available in the OBU, or
•there is no electronic tolling system (e.g. Netherlands).
Please check (via the display
-menu) which toll services are activated. In case of an obligation
to pay toll, use tolling equipment of local toll provider.
Critical
problem, tolling impacted, not ok to drive. The OBU is activated but not ready for
operation.
A red status indicator and an error message appear in case of
•a technical defect
•or if the toll service was blocked (by the Service Partner or the Toll Charger),
•or when the OBU does not receive any GPS signal for more than 30 min.
In
these cases, do not drive with the OBU and contact your Customer Service. If, for obvious
reasons, you do not have
any GPS reception, e.g. if you find yourself in a tunnel or garage,
drive to a location with
GPS reception.
Whenever the
status indicator is red, it also will be flashing (by default) to signal a problem.
You can find f
urther information on checking the OBU in chapter 7 Troubleshooting.
Buzzer - for acoustic signalization:
•
signaling of performed actions or warnings, e.g. no GPS signal,
•
feedback to user interactions, e.g. changes in the menu,
•
signalling of additional information during driving.

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4Installing the OBU
The OBU is designed for a voltage range of 8 V – 32 V DC and must therefore be used inside
this voltage range. If your on-board network can generate higher voltages (e.g. jump-starting
from an external power source or from additional stronger power generators in the vehicle),
the OBU must be disconnected from the on-board network for the duration of the over-
voltage.
The OBU can be installed in two ways:
Permanent installation:
The OBU is connected permanently to the vehicle electrical system.
Figure 6: Permament installation on the windshield
Flexible installation:
The OBU is connected to the cigarette lighter socket.
Figure 7: Flexible installation on the windshield
The status of the power supply is visible on the display:
Power supply via connection to the vehicle electric system.
Power supply via rechargeable battery. Please, consider the battery loading status during driving.
4.1 Positioning the OBU on the windshield
All times mount the OBU in such a way that the driver‘s field of vision is not impaired!
Please, consider different windshield characteristics, e.g. metalized, unmetallized areas, depend-
ing on the kind of windshield in your vehicle. Check the windshield characteristic in the

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documentation of your vehicle. Some windshield coating might hinder the communication
between the OBU and the GPS and GPRS systems.
Position the OBU on the inside of the windshield in a way that:
Figure 8: Right OBU position on windshield
•The driver‘s field of vision is not impaired while
driving,
•the chosen position is not be close any moving
parts e.g. air bag covers,
•the OBU is visible from the outside and is not
hidden by other elements such as windshield
wipers while these are switched off,
•the OBU does not constrain the function of the
dashboard vents,
•the OBU is not positioned on metalized
windscreens section but only on non-metalized
segments of the windshield,
•local laws and regulations as well as
recommendations of the vehicle manufacturer are
complied with.
4.2 Mounting the OBU on the windshield
Attach the adhesive pads to the windscreen at temperatures above 20 °C. The glue of the
adhesive pads reaches its final strength
only after 72 h and if applied at temperatures of 20 °C
or above. If
applicable, heat the windscreen and the holder’s adherend to appropriate
temperatures.
Clean the selected location on the windshield
carefully with a cleaning
cloth.
Wait until the surface is dry.
Remove the
protection films from the adhesive pads.
Attach the holder at the chosen position with the adhesive pads.

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Consider the sign
up for the correct direction of the holder.
Position the holder and
firmly press where the adhesive pads are located.
Figure 9: Mounting the holder on the windshield
4.3 Assemble the OBU to the holder
Place the OBU in front of the holder and click it into the holder.
Check the right position of the OBU.
You cannot move the OBU in the holder. Check this carefully.
Figure 10: Assembling the OBU to the holder
4.4 Permanent installation
Installation in an ADR vehicle is permitted only for fixed installation and must be performed by
authorized staff. If you wish to install the
device into an ADR vehicle contact your Customer
Service.
The fix installation of the OBU must be relied to the provided circuit diagram. Use the respective fuses.
Vehicle electrical system:
Red: constant voltage (+)
Black: ignition Brown: ground (-)
Permanent Power supply cable
Figure 11: Circuit diagram for fix installation
For any further information needed, please, contact your Customer Service.

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4.5 Flexible installation
Fixate the power supply cable in such a way that it cannot disconnect while driving the vehicle or
impair a safe operation of the vehicle.
Use the adapter to connect the OBU with the power connection depending on the socket in your
vehicle.
Flexible power connection for
1DIN standard sockets
2Cigarette lighter sockets
Figure 12: Power connection for flexible installation
With the ignition switched on / during driving the rechargeable battery will be charged.
In battery mode (connection to the cigarette lighter disconnected) the OBU will be supplied by
the battery for 4 hours.
The battery charge will be shown on the display.
The OBU emits a warning beep, when the user removes the power supply.
Please, consider the battery loading status during driving.
If the battery level goes below 25%: The OBU beeps and shows a warning message. The user has
to press OK to come back to the normal screen.
If battery level goes below 10%: The OBU beeps and shows a warning message. The user has to
press OK to come back to the normal screen.

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5OBU Menu and Toll Domain Specifics
5.1 OBU Menu Structure
The figures in the menu chart below are only examples and might diverge.
Figure 13: Overview menu structure

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5.2 OBU Parameter Settings
For the use of the EETS service dedicated vehicle parameters must be transmitted. They serve as the basis for
identification of the vehicle and the calculation of the toll amount. These include for example license plate
number, gross vehicle weight, emission class.
The initial customer registration for the EETS service is done by the Service Partner. The transmission of the
necessary data to DKV takes place automatically during the personalization of the OBU. In some cases, domain
specific OBU parameters have to be updated by the driver during his trip. These will be explained in the
following.
The examples below show how the driver can browse through the OBU menu in order to find relevant
information and how he can enter and update information. Only the tarif relevant parameters are shown in
each sub menu per toll service.
Select language
After choosing the desired language, press right key for “ok” (= save value). A signal will confirm the correct
saving and the language will change.
Show activated Toll services