DLoG ITC 7 User manual

DLoG ITC 7
User’s Manual
1.00

This manual contains a detailed description of the product and we have made every
effort to make it as accurate as possible. However, this is not a guarantee of the features
or the functionality of the product.
We reserve the right to modify the contents of this document at any time and without
prior notice.
Because we at DLoG are constantly striving to improve this product, we cannot
guarantee that previous or subsequent releases of the product will correspond in every
respect with the product description given in this manual.
DLoG GmbH assumes no liability for technical inaccuracies, typographic errors or faults
in this documentation. DLoG GmbH also assumes no liability for damages caused
directly or indirectly by the delivery, performance or usage of this material.
The software and hardware designations used in this documentation are in most cases
also registered trademarks and are thus subject to law.
Windows® is a registered trademark of Microsoft Corporation in the United States (US)
and other countries.
This documentation is protected by copyright. Duplication, in whole or in part, is not
permitted without prior written approval of DLoG GmbH!
Title of documentation: User’s Manual DLoG ITC 7
Documentation completed on: 13th of May 2009
Version: V1.00
Product number: 885212E
©Copyright 2009
DLoG GmbH
Industriestraße 15
D-82110 Germering
Germany
All rights reserved
Technical customer support
If you experience technical difficulties,
please consult your distributor or contact
the technical services department at
DLoG’s headquarters:
(+49) 89 / 41 11 91 0
www.dlog.com

Table of contents
1. About this manual..................................................................................1
1.1. For qualified personnel................................................................................................1
1.2. Keep this manual.........................................................................................................1
1.3. Design method ............................................................................................................2
1.3.1. Risk of injury or death.............................................................................................2
1.3.2. Danger of property damage ...................................................................................3
1.3.3. Hints .......................................................................................................................3
1.3.4. Additional design elements ....................................................................................3
2. Basic safety guidelines..........................................................................5
2.1. Area of application ......................................................................................................5
2.2. Initial operation of the device ......................................................................................6
2.3. Power supply, External peripheral devices.................................................................7
2.4. Repairs only through DLoG.........................................................................................8
2.5. Exchanging and extending modules ...........................................................................9
2.6. CE Marking................................................................................................................10
3. Device description................................................................................11
3.1. General......................................................................................................................11
3.2. Intended usage..........................................................................................................11
3.3. Device type plate.......................................................................................................12
3.4. Abbreviations used for devices and accessories......................................................13
3.5. Technical specifications ............................................................................................13
3.5.1. Mechanical ...........................................................................................................13
3.5.2. Motherboard .........................................................................................................14
3.5.3. LCD/CRT interface ...............................................................................................15
3.5.4. Touch screen (optional)........................................................................................15
3.5.5. Network interface..................................................................................................16
3.5.6. Environmental conditions .....................................................................................16
3.5.7. Test marks............................................................................................................16
3.5.8. AC power pack .....................................................................................................17

3.5.9. Maximum power available for peripheral devices................................................17
3.5.10. Power supply fuses .........................................................................................17
3.6. Dimensions DLoG ITC 7...........................................................................................18
3.7. VESA drill holes ........................................................................................................20
4. Unpacking the device ..........................................................................21
4.1. Scope of delivery ......................................................................................................21
4.2. Packaging .................................................................................................................21
4.3. Returning your device...............................................................................................21
5. Initial operation.....................................................................................22
5.1. Cooling through the supply of fresh air.....................................................................22
5.1.1. Temperature behavior on the back of the device ................................................22
5.2. Connections in the service lid...................................................................................23
5.3. Connections under the cable cover ..........................................................................25
5.3.1. DC power supply connections .............................................................................26
5.4. Connecting external devices.....................................................................................27
5.4.1. Powering down the DLoG ITC 7 ..........................................................................27
5.4.2. Powering up the DLoG ITC 7...............................................................................27
5.5. Removing the protective film ....................................................................................28
5.6. Powering up the DLoG ITC 7....................................................................................28
5.6.1. Avoid contact with touch screen during booting ..................................................28
5.7. Protecting the TFT display from the memory effect..................................................29
6. Accessories..........................................................................................30
6.1. Keyboard...................................................................................................................30
6.2. Mouse .......................................................................................................................30
6.2.1. Touch operation and mouse ................................................................................30
6.3. External DVD-ROM drive..........................................................................................31
6.4. USB Stick..................................................................................................................32
6.5. Scanners...................................................................................................................32

7. Mounting ...............................................................................................33
7.1. Options for mounting the device ...............................................................................33
7.2. Stationary use only....................................................................................................33
7.3. Follow and retain the installation instructions ...........................................................34
7.4. Power supply.............................................................................................................34
7.4.1. Installing connecting cables .................................................................................34
7.5. Cable cover (splash guard).......................................................................................35
7.5.1. Preparations .........................................................................................................36
7.5.2. Cable layout and assembly ..................................................................................37
7.6. Mounting the service lid ............................................................................................42
8. Operation...............................................................................................43
8.1. Touch screen.............................................................................................................43
8.1.1. Dirty touch screen surface....................................................................................43
8.2. Operation controls.....................................................................................................44
8.2.1. Keys on the front of the device.............................................................................44
8.2.2. Power key.............................................................................................................45
8.2.3. Manual brightness control, backlighting ...............................................................45
8.2.4. LEDs.....................................................................................................................45
9. Operating system.................................................................................47
9.1. Pre-installed on the hard drive/CompactFlash..........................................................47
9.2. Installing on the hard drive/CompactFlash................................................................48
9.2.1. Operating systems supplied on CD-ROM ............................................................48
9.2.2. Operating system images.....................................................................................49
9.3. Special features of the operating systems................................................................49
9.3.1. MS-DOS ...............................................................................................................49
9.3.2. MS Windows XP Embedded ................................................................................49
10. Software applications.......................................................................50
10.1. Displaying the DLoG ITC 7 configuration..................................................................50
10.2. Fine tuning the operating system parameters...........................................................50
10.3. Environment controller settings.................................................................................51

11. Touch screen....................................................................................53
11.1. Operation ..................................................................................................................53
11.2. Mouse compatibility ..................................................................................................53
11.3. Explanation of functions and resources....................................................................54
11.4. Driver installation and calibration..............................................................................55
11.4.1. MS-DOS ..........................................................................................................55
11.4.2. Touch Serial for MS Windows XP ...................................................................57
11.4.3. Touch PS/2 for MS Windows XP ....................................................................59
11.5. Right clicking.............................................................................................................60
11.6. Resistance ................................................................................................................61
12. Serial ports........................................................................................62
12.1. Resources.................................................................................................................62
12.2. COM1 options...........................................................................................................62
12.3. Drivers.......................................................................................................................63
12.4. Serial port printers.....................................................................................................63
12.5. Serial port barcode scanners....................................................................................63
12.6. Tips & tricks ..............................................................................................................64
13. Internal devices ................................................................................65
13.1. Chipset......................................................................................................................65
13.1.1. Installing chipset drivers under MS-DOS ........................................................65
13.1.2. Installing chipset drivers under MS Windows XP............................................65
13.2. VGA adapter .............................................................................................................67
13.2.1. VGA driver installation under MS-DOS...........................................................67
13.2.2. VGA driver installation under MS Windows XP ..............................................67
13.3. Network adapter (10/100) .........................................................................................69
13.3.1. Problems with data transmission via LAN/Ethernet ........................................69
13.3.2. Network driver installation under MS-DOS .....................................................70
13.3.3. Network driver installation under MS Windows XP.........................................70
13.4. Onboard sound adapter............................................................................................72
13.4.1. Installation of the onboard sound adapter drivers (Windows XP)...................72

14. Common mistakes in usage............................................................73
14.1. Power supply.............................................................................................................73
14.2. Powering up/down.....................................................................................................73
14.3. Cable cover ...............................................................................................................73
14.4. Mounting....................................................................................................................73
14.5. Using the touch screen .............................................................................................74
14.6. Use/storage in extreme temperatures.......................................................................74
15. Troubleshooting................................................................................75
15.1. COM1 / COM2 data transmission .............................................................................75
15.2. Data transmission via LAN / Ethernet .......................................................................77
16. Maintenance......................................................................................78
16.1. Cleaning the housing ................................................................................................78
16.2. Touch screen cleaning..............................................................................................78
17. Disposal.............................................................................................78
18. Return packing slip...........................................................................79
Index..............................................................................................................80

List of figures
Figure 2.1: CE Marking.....................................................................................................10
Figure 3.1: DLoG ITC 7 ....................................................................................................11
Figure 3.2: Device type plate (example)...........................................................................12
Figure 3.3: Dimensions DLoG ITC 7 front view................................................................18
Figure 3.4: Dimensions DLoG ITC 7 top view ..................................................................18
Figure 3.5: Dimensions DLoG ITC 7 side view ................................................................19
Figure 3.6: VESA drill holes DLoG ITC 7 .........................................................................20
Figure 5.1: Service lid closed ...........................................................................................23
Figure 5.2: Service lid open..............................................................................................23
Figure 5.3: Closed cable cover.........................................................................................25
Figure 5.4: External connections under the cable cover ..................................................25
Figure 5.5: Outside view of DC connection plug ..............................................................26
Figure 5.6: Power supply connection with external power supply....................................26
Figure 7.1: DLoG ITC 7 with cable cover mounted ..........................................................35
Figure 7.2: Sealing sleeves ..............................................................................................36
Figure 7.3: Cable cover seals...........................................................................................37
Figure 7.4: Separate the sealing sleeves .........................................................................37
Figure 7.5: Sleeve around a cable ...................................................................................38
Figure 7.6: Strain relief clamps.........................................................................................38
Figure 7.7: Wrong cable layout.........................................................................................39
Figure 7.8: Correct cable layout .......................................................................................39
Figure 7.9: Cable with the strain relief clamp ...................................................................40
Figure 7.10: Cable cover with three hooks.......................................................................40
Figure 7.11: Cable cover mounted ...................................................................................41
Figure 8.1: DLoG ITC 7 front panel ..................................................................................44
Figure 11.1: "Files Needed" touch installation dialog .......................................................58
Figure 11.2: "Setup Message" touch installation dialog ...................................................59

Figure 13.1: Welcome screen for chipset driver installation.............................................66
Figure 13.2: Welcome screen for the VGA driver installation...........................................68
Figure 13.3: RJ45 network port ........................................................................................69
Figure 13.4: Network driver installation license agreement..............................................70
Figure 13.5: Start screen for network driver installation ...................................................71
Figure 13.6: Welcome screen for the onboard sound adapter drivers .............................72

About this manual
DLoG ITC 7 User’s Manual 1
1. About this manual
This manual has been designed to make using the DLoG ITC 7 as simple as possible
and provide expert assistance if problems should occur. It contains important information
on using the device safely, properly and efficiently.
Adhering to the manual helps by avoiding dangers, reducing repair costs and breakdown
times and increasing the reliability and lifespan of the DLoG ITC 7.
DLoG GmbH will not assume responsibility for any damage caused by the improper use
of the DLoG ITC 7 and/or in disregard of the instructions in this manual.
WARNING
Before transporting, assembling, and starting the DLoG ITC 7,
please read this manual carefully and follow all the safety notices
listed.
Follow all basic safety guidelines and the safety notices in the
individual chapters.
Within this manual, DLoG GmbH strives to provide all the information required for using
your DLoG ITC 7. However, because this is a versatile product that can be used in many
different scenarios, we cannot guarantee that the information contained in this manual
will cover every single aspect. Should you require further information or if you have
questions or issues needing clarification, please contact your nearest DLoG agent or
representative.
1.1. For qualified personnel
This manual was written for qualified personnel. The information is intended exclusively
to complement the expertise of qualified personnel , not to replace it.
1.2. Keep this manual
Please keep this manual in a safe place. It should always be at hand near the described
device.

About this manual
2 User’s Manual DLoG ITC 7
1.3. Design method
1.3.1. Risk of injury or death
This symbol indicates hazards that pose a risk to life and limb (such as contacting the
power supply):
The following levels apply, denoted by the keywords DANGER, WARNING, and
CAUTION:
DANGER
There is an immediate risk of death / serious injury.
WARNING
There is a possible risk of death / serious injury.
CAUTION
Mild injury is possible.

About this manual
DLoG ITC 7 User’s Manual 3
1.3.2. Danger of property damage
These tips warn you of possible property damage:
Caution:
Property
damage
This symbol warns you of any dangers or hazards that could
potentially cause damage to the terminal or system (such as
malfunctions, data loss, equipment damage, etc.).
1.3.3. Hints
This symbol indicates hints that help you to understand how to use
the product or the manual.
1.3.4. Additional design elements
Lists are indicated with bullet points, for example:
•Cable cover
•Power pack
Instructions are numbered, for example:
1. Connect the DLoG ITC 7.
2. Press <POWER> key.
Parameter descriptions (e.g., of a dialog)
Ignition off This parameter is used to set,…
Delay time This indicates the delay time.
Switch-off time The switch-off time should be at least…
Key display
Key names are shown in angle brackets: <F1>, <Ctrl>, <Insert>, <Home>, etc.

About this manual
4 User’s Manual DLoG ITC 7
Menu options, commands, dialog fields
Examples: In the Edit menu you will find the command Paste | Values.
Click OK to finish.
Entries
Any text that needs to be entered is shown in Courier font, for example:
1. Enter the text abcdefg.
Other methods for emphasis
Any other emphasized text elements are highlighted in bold or underlined.
References to other chapters in the manual are printed in italics.

Basic safety guidelines
DLoG ITC 7 User’s Manual 5
2. Basic safety guidelines
The DLoG ITC 7 was designed and built according to modern technology and accepted
safety regulations. However, the operation of the DLoG ITC 7 can endanger personnel or
third parties and cause damage to the device and other material assets when for
example the device is
•operated by untrained or uninformed personnel.
•not operated correctly.
•operated and maintained incorrectly.
WARNING
Improper use of the unit can lead endanger the user.
Failure to comply with the safety guidelines can lead to damage to
the equipment or even to dangerous injury to personnel.
The operator commitments in regards to safety (accident
prevention regulations, work protection) are to be followed.
2.1. Area of application
The device is not designed for use in life-support systems or critical safety systems
where system malfunction can lead to the direct or indirect endangerment of human
life. The operator shall take full responsibility for using the device in these situations.

Basic safety guidelines
6 User’s Manual DLoG ITC 7
2.2. Initial operation of the device
Choice of location
The ambient conditions at the point of installation must comply with the device’s
protection class.
Installation/initial operation
The device is not supplied with a disconnector (switch) that can be accessed
externally. The power supply connector is therefore used as a disconnector. Therefore
it needs to be easily accessible. If it is necessary to establish a fixed connection, an
easily accessible disconnecting device (e.g. a switch such as a circuit breaker) should
be installed close to the device. Ensure that the power cable is laid so that it is
mechanically protected.
The power supply cables must be laid in accordance with the applicable local
installation regulations.
Risk of injury during transit or installation
The unit could fall during transit or installation and cause injury. Always ensure that
there are two persons available when installing or removing the device.
Supply of fresh air
The DLoG ITC 7 is based on a passive cooling concept. During passive cooling, the
waste heat generated inside the device is emitted from the surface of the housing.
For this system to function properly, sufficient fresh air circulation is required. Never
install the system in a closed environment where the cooling air is unable to dissipate
accumulated heat to the outside.
If the DLoG ITC 7 is not able to draw in fresh cooling air, this may cause overheating
and severe damage to the unit.
The maximum allowed ambient temperature for the system needs to be taken into
account for the concrete application area.

Basic safety guidelines
DLoG ITC 7 User’s Manual 7
2.3. Power supply, External peripheral devices
Low voltage networks
DLoG ITC 7 devices with AC power pack should only be connected to TN and TT
networks. IT networks are not permitted as dangerous electric shocks cannot be ruled
out here.
Operation in an emergency
In case of emergency (such as damage to the power cable , or housing, or ingress of
liquid or other foreign bodies), the device must be disconnected immediately from the
power supply. Contact technical support staff at once.
Danger of electrocution when cleaning/servicing the device
In order to avoid electrocution always disconnect the DLoG ITC 7 from the power
supply before cleaning or servicing the device.
Wiring
Do not use the DLoG ITC 7 when a cable or plug is damaged. Have the damaged
parts replaced immediately!
Do not connect or disconnect any cables during storms
Data cables must never be connected or disconnected during an electrical storm.
External peripheral devices
The use of additional wiring and other peripheral devices, which are not recommended
or sold by the manufacturer can result in fire, electrocution or personal injury.
If a power supply is used, only use the power supply recommended by the
manufacturer.
Before connecting or disconnecting peripheral devices (exception: USB devices), the
DLoG ITC 7 must be disconnected from the power supply! Otherwise, this could
seriously damage both the DLoG ITC 7 nd the connected devices!
Make sure that external peripheral devices with their own power supply are switched
on at the same time or after you start the DLoG ITC 7.
If this is not possible, please ensure that the DLoG ITC 7 is adequately protected from
power leakage caused by an external device.

Basic safety guidelines
8 User’s Manual DLoG ITC 7
2.4. Repairs only through DLoG
As a rule, never carry out repairs on the device yourself. Always contact DLoG’s
technical support and send in your unit for repair if necessary.
On the back of the DLoG ITC 7 you will find the device’s type plate which has
important information about the device which you must quote for technical service. It
provides important information about the configuration and manufacture of the device
in abbreviated form.
Always provide technicians with the full model name and serial number.