DLoG ITC 7 User manual

DLoG ITC 7
User’s Manual
1.00

This manual contains a detailed description of the product and we have made every
effort to make it as accurate as possible. However, this is not a guarantee of the features
or the functionality of the product.
We reserve the right to modify the contents of this document at any time and without
prior notice.
Because we at DLoG are constantly striving to improve this product, we cannot
guarantee that previous or subsequent releases of the product will correspond in every
respect with the product description given in this manual.
DLoG GmbH assumes no liability for technical inaccuracies, typographic errors or faults
in this documentation. DLoG GmbH also assumes no liability for damages caused
directly or indirectly by the delivery, performance or usage of this material.
The software and hardware designations used in this documentation are in most cases
also registered trademarks and are thus subject to law.
Windows® is a registered trademark of Microsoft Corporation in the United States (US)
and other countries.
This documentation is protected by copyright. Duplication, in whole or in part, is not
permitted without prior written approval of DLoG GmbH!
Title of documentation: User’s Manual DLoG ITC 7
Documentation completed on: 13th of May 2009
Version: V1.00
Product number: 885212E
©Copyright 2009
DLoG GmbH
Industriestraße 15
D-82110 Germering
Germany
All rights reserved
Technical customer support
If you experience technical difficulties,
please consult your distributor or contact
the technical services department at
DLoG’s headquarters:
(+49) 89 / 41 11 91 0
www.dlog.com

Table of contents
1. About this manual..................................................................................1
1.1. For qualified personnel................................................................................................1
1.2. Keep this manual.........................................................................................................1
1.3. Design method ............................................................................................................2
1.3.1. Risk of injury or death.............................................................................................2
1.3.2. Danger of property damage ...................................................................................3
1.3.3. Hints .......................................................................................................................3
1.3.4. Additional design elements ....................................................................................3
2. Basic safety guidelines..........................................................................5
2.1. Area of application ......................................................................................................5
2.2. Initial operation of the device ......................................................................................6
2.3. Power supply, External peripheral devices.................................................................7
2.4. Repairs only through DLoG.........................................................................................8
2.5. Exchanging and extending modules ...........................................................................9
2.6. CE Marking................................................................................................................10
3. Device description................................................................................11
3.1. General......................................................................................................................11
3.2. Intended usage..........................................................................................................11
3.3. Device type plate.......................................................................................................12
3.4. Abbreviations used for devices and accessories......................................................13
3.5. Technical specifications ............................................................................................13
3.5.1. Mechanical ...........................................................................................................13
3.5.2. Motherboard .........................................................................................................14
3.5.3. LCD/CRT interface ...............................................................................................15
3.5.4. Touch screen (optional)........................................................................................15
3.5.5. Network interface..................................................................................................16
3.5.6. Environmental conditions .....................................................................................16
3.5.7. Test marks............................................................................................................16
3.5.8. AC power pack .....................................................................................................17

3.5.9. Maximum power available for peripheral devices................................................17
3.5.10. Power supply fuses .........................................................................................17
3.6. Dimensions DLoG ITC 7...........................................................................................18
3.7. VESA drill holes ........................................................................................................20
4. Unpacking the device ..........................................................................21
4.1. Scope of delivery ......................................................................................................21
4.2. Packaging .................................................................................................................21
4.3. Returning your device...............................................................................................21
5. Initial operation.....................................................................................22
5.1. Cooling through the supply of fresh air.....................................................................22
5.1.1. Temperature behavior on the back of the device ................................................22
5.2. Connections in the service lid...................................................................................23
5.3. Connections under the cable cover ..........................................................................25
5.3.1. DC power supply connections .............................................................................26
5.4. Connecting external devices.....................................................................................27
5.4.1. Powering down the DLoG ITC 7 ..........................................................................27
5.4.2. Powering up the DLoG ITC 7...............................................................................27
5.5. Removing the protective film ....................................................................................28
5.6. Powering up the DLoG ITC 7....................................................................................28
5.6.1. Avoid contact with touch screen during booting ..................................................28
5.7. Protecting the TFT display from the memory effect..................................................29
6. Accessories..........................................................................................30
6.1. Keyboard...................................................................................................................30
6.2. Mouse .......................................................................................................................30
6.2.1. Touch operation and mouse ................................................................................30
6.3. External DVD-ROM drive..........................................................................................31
6.4. USB Stick..................................................................................................................32
6.5. Scanners...................................................................................................................32

7. Mounting ...............................................................................................33
7.1. Options for mounting the device ...............................................................................33
7.2. Stationary use only....................................................................................................33
7.3. Follow and retain the installation instructions ...........................................................34
7.4. Power supply.............................................................................................................34
7.4.1. Installing connecting cables .................................................................................34
7.5. Cable cover (splash guard).......................................................................................35
7.5.1. Preparations .........................................................................................................36
7.5.2. Cable layout and assembly ..................................................................................37
7.6. Mounting the service lid ............................................................................................42
8. Operation...............................................................................................43
8.1. Touch screen.............................................................................................................43
8.1.1. Dirty touch screen surface....................................................................................43
8.2. Operation controls.....................................................................................................44
8.2.1. Keys on the front of the device.............................................................................44
8.2.2. Power key.............................................................................................................45
8.2.3. Manual brightness control, backlighting ...............................................................45
8.2.4. LEDs.....................................................................................................................45
9. Operating system.................................................................................47
9.1. Pre-installed on the hard drive/CompactFlash..........................................................47
9.2. Installing on the hard drive/CompactFlash................................................................48
9.2.1. Operating systems supplied on CD-ROM ............................................................48
9.2.2. Operating system images.....................................................................................49
9.3. Special features of the operating systems................................................................49
9.3.1. MS-DOS ...............................................................................................................49
9.3.2. MS Windows XP Embedded ................................................................................49
10. Software applications.......................................................................50
10.1. Displaying the DLoG ITC 7 configuration..................................................................50
10.2. Fine tuning the operating system parameters...........................................................50
10.3. Environment controller settings.................................................................................51

11. Touch screen....................................................................................53
11.1. Operation ..................................................................................................................53
11.2. Mouse compatibility ..................................................................................................53
11.3. Explanation of functions and resources....................................................................54
11.4. Driver installation and calibration..............................................................................55
11.4.1. MS-DOS ..........................................................................................................55
11.4.2. Touch Serial for MS Windows XP ...................................................................57
11.4.3. Touch PS/2 for MS Windows XP ....................................................................59
11.5. Right clicking.............................................................................................................60
11.6. Resistance ................................................................................................................61
12. Serial ports........................................................................................62
12.1. Resources.................................................................................................................62
12.2. COM1 options...........................................................................................................62
12.3. Drivers.......................................................................................................................63
12.4. Serial port printers.....................................................................................................63
12.5. Serial port barcode scanners....................................................................................63
12.6. Tips & tricks ..............................................................................................................64
13. Internal devices ................................................................................65
13.1. Chipset......................................................................................................................65
13.1.1. Installing chipset drivers under MS-DOS ........................................................65
13.1.2. Installing chipset drivers under MS Windows XP............................................65
13.2. VGA adapter .............................................................................................................67
13.2.1. VGA driver installation under MS-DOS...........................................................67
13.2.2. VGA driver installation under MS Windows XP ..............................................67
13.3. Network adapter (10/100) .........................................................................................69
13.3.1. Problems with data transmission via LAN/Ethernet ........................................69
13.3.2. Network driver installation under MS-DOS .....................................................70
13.3.3. Network driver installation under MS Windows XP.........................................70
13.4. Onboard sound adapter............................................................................................72
13.4.1. Installation of the onboard sound adapter drivers (Windows XP)...................72

14. Common mistakes in usage............................................................73
14.1. Power supply.............................................................................................................73
14.2. Powering up/down.....................................................................................................73
14.3. Cable cover ...............................................................................................................73
14.4. Mounting....................................................................................................................73
14.5. Using the touch screen .............................................................................................74
14.6. Use/storage in extreme temperatures.......................................................................74
15. Troubleshooting................................................................................75
15.1. COM1 / COM2 data transmission .............................................................................75
15.2. Data transmission via LAN / Ethernet .......................................................................77
16. Maintenance......................................................................................78
16.1. Cleaning the housing ................................................................................................78
16.2. Touch screen cleaning..............................................................................................78
17. Disposal.............................................................................................78
18. Return packing slip...........................................................................79
Index..............................................................................................................80

List of figures
Figure 2.1: CE Marking.....................................................................................................10
Figure 3.1: DLoG ITC 7 ....................................................................................................11
Figure 3.2: Device type plate (example)...........................................................................12
Figure 3.3: Dimensions DLoG ITC 7 front view................................................................18
Figure 3.4: Dimensions DLoG ITC 7 top view ..................................................................18
Figure 3.5: Dimensions DLoG ITC 7 side view ................................................................19
Figure 3.6: VESA drill holes DLoG ITC 7 .........................................................................20
Figure 5.1: Service lid closed ...........................................................................................23
Figure 5.2: Service lid open..............................................................................................23
Figure 5.3: Closed cable cover.........................................................................................25
Figure 5.4: External connections under the cable cover ..................................................25
Figure 5.5: Outside view of DC connection plug ..............................................................26
Figure 5.6: Power supply connection with external power supply....................................26
Figure 7.1: DLoG ITC 7 with cable cover mounted ..........................................................35
Figure 7.2: Sealing sleeves ..............................................................................................36
Figure 7.3: Cable cover seals...........................................................................................37
Figure 7.4: Separate the sealing sleeves .........................................................................37
Figure 7.5: Sleeve around a cable ...................................................................................38
Figure 7.6: Strain relief clamps.........................................................................................38
Figure 7.7: Wrong cable layout.........................................................................................39
Figure 7.8: Correct cable layout .......................................................................................39
Figure 7.9: Cable with the strain relief clamp ...................................................................40
Figure 7.10: Cable cover with three hooks.......................................................................40
Figure 7.11: Cable cover mounted ...................................................................................41
Figure 8.1: DLoG ITC 7 front panel ..................................................................................44
Figure 11.1: "Files Needed" touch installation dialog .......................................................58
Figure 11.2: "Setup Message" touch installation dialog ...................................................59