Ekobom BO395AI/E User manual

Model: BO395AI/E
Five Burner Induction Hob
INSTRUCTION MANUAL AND CARE GUIDE

TABLE OF CONTENTS
Thank you for purchasing our Five Burner Induction Hob. Please read the entire instruction
manual prior to using your unit.
Model:
Serial Number:
Induction cooking is a safe, advanced, efficient, and economical cooking
technology. It works by electromagnetic field generating instant heat
directly in the cookware bottom, rather than indirectly through heating the
glass surface. The glass becomes hot only because the cookware warms
it up.
About Induction Cooking About Induction Cooking About Induction Cooking
Before installation, record the model and serial
of your hob. If you require service or call with a question, please have this
information ready.
number as found on the bottom

Intended Use
Cooking Safety
Do not allow aluminum foil, paper or
cloth to come in contact with a hot
element.
Avoid preparing food in aluminum foil
or plastic containers over the hot
cooking zones.
Protective liners - Do not use aluminum
foil to line cooking zone, drip bowls or
oven bottoms, except as suggested in
the manual. Improper use of these
liners may result in a risk of electric
shock or fire.
Do not allow pans to boil dry or empty.
Never leave the hob unattended when
in use.
Always use the proper pot and pan
size.
The use of undersized cookware will
expose a portion of the hot element,
which can result in ignition of clothing
or personal burners.
This appliance is designed for built-in
household use only.
Do not use outdoors.
Do not use the appliance to heat a
room.
Important Safety Instructions
WARNING
WARNING Failure to follow these warnings could result in a fire or explosion
WARNING
Close supervision is necessary when
any appliance is used by or near
children.
Do not touch hot surfaces. Use dry pot
holders to hold the handles of pots and
pans.
Use only dry potholders - moist or damp
potholders on hot surfaces may result
in burns from steam. Do not let the
potholder touch hot heating elements.
Do not use a towel or other bulky cloth.
Nevertheless, we strongly recommend
that a person with physical or mental
impairments not use the appliance
unless accompanied by a qualified
person. The same recommendation
applies to children.
When the unit is on, do not touch
outside the control panel as the surface
may contain residual heat. It is
important to be aware that the unit’s
surface will remain hot for a short
period of time after use. Do not touch
hot surfaces.
Always remove the covers on sealed or
canned goods and before heating to
avoid explosion.
1
IMPORTANT Keep these instructions handy for future use.
The appliance is manufactured in compliance with the relevant safety standard.
Read all instructions carefully before installation and operation
of the appliance.
that causes property damage, personal injury or death. To reduce the risk of fire,
electric shock or injury, take the following precautions:

Environment of Unit
Cleaning Safety
Condition of Unit
Do not use steam cleaners or high-
pressure cleaners to clean the h ,
as this may result in electric shock.
ob
Do not operate any
appliance with a damaged cord or
after the appliance malfunctions or
has been damaged in any manner.
Return appliance to the nearest
authorized service facility for
examination, repair, or adjustment.
To reduce the risk of fire, do not let any
objects(glass, paper, etc.) obstruct the
inlet and outlet of your Hob.
To reduce the risk of electric shock, do
not mount unit over a sink.
To reduce the risk of fire, do not store
anything directly on top of the
appliance surface when the appliance
is in operation.
Always have a working smoke detector
in or near the kitchen.
Do not leave lids or
other metal objects such as knives,
forks or spoons on the hob If the h is
turned on,
. ob
these objects can heat up
quickly and may cause burns.
Do not place rough or uneven objects
on the units as they may damage the
surface. If the hob is near a window,
ensure that curtains do not blow over or
near the unit.
Do not use the hob
as a work surface. Certain substances
such as salt, sugar, or sand can scratch
the glass ceramic surface.
Do not store hard or pointed objects
over the hob as they can damage the
unit if they fall on top.
Important Safety Instructions
CAUTION
IMPORTANT
WARNING
WARNING
IMPORTANT
IMPORTANT
Do Not Cook on
Broken . If ceramic glass break,
cleaning solutions and spillovers may
penetrate the broken h and
create a risk of electric shock.
Hob
ob
2

Power Cord Safety
Do not put detergents or flammable
materials in the equipment installed
under the hob.
While cooking any overflowed fat or oil
on the h may ignite. There is a
risk of burning and fire; therefore,
control the cooking process at all times.
The use of accessory attachments not
recommended by the appliance
manufacturer may cause injuries.
Items with a magnetic field such as:
radios, televisions, credit cards,
cassette tapes etc., can affect the unit.
The marked electrical rating should be
at least as great as the electrical rating
on the appliance.
To prevent accidents and achieve
optimal ventilation, allow for sufficient
space around the cooking area.
ob
Environment of Unit
CAUTION
WARNING
WARNING
Important Safety Instructions
To protect against
electric shock, do not immerse cord, or
main body in water or any other liquid.
Do not let cord hang over edge of table
or counter.
Do not allow cord to touch hot surface.
A short power supply cord or detachable
power supply cord should be used to
reduce the risk of becoming entangled
in or tripping over a longer cord.
Always attach plug to appliance first,
then plug cord into the wall outlet. To
disconnect, turn any control to off, then
remove plug from wall outlet.
The cord should be arranged so that it
will not drape over the countertop
where it can be pulled on by children or
tripped over.
3
Do not store items of
interest to children in cabinets above
the range or on the backguard of a
range - children climbing on the range
to reach items could get seriously
injured.
Use proper cookware size - This
appliance is equipped with five Cooking
Elements of different sizes.
Choose cookware with a flat bottom
large enough to cover the unit heating
surface. The use of undersized
cookware will expose a portion of the
heating surface where direct contact
may be made and cause serious injury.
Compatible cookware will improve
efficiency.
To reduce risk of burns, ignition of
flammable materials, and spillage due
to unintentional contact with cookware,
the cookware handles should be turned
inward and not extend over adjacent
heating surface.
Wear proper apparel - loose fitting or
hanging garments should never be
worn while using the appliance.

Service and Repair Safety
Important Safety Instructions
WARNING
SAVE THESE INSTRUCTIONS
3
This product may not be treated as household waste. Instead it should be
handed over to the applicable collection point for the recycling of electrical
and electronic equipment. By ensuring this product is disposed of correctly,
you will help prevent potential negative consequences for the environment
and human health, which could otherwise be caused by inappropriate waste
handling of this product. For more detailed information about recycling of
this product, please contact your local city office, your household waste
disposal service or the shop where you purchased the product.
There are no user serviceable parts on
this appliance. Only an authorized
service representative should attempt
to service your hob.
Do not repair or
replace any part of the appliance
unless specifically recommended in
the manual. All other services should
be referred to a qualified technician.

Product Features
4
3
5
6 7 8 9 10
1
2
1. Left rear cooking e
2. Left front cooking element
3. Right rear cooking element
4. Right front cooking element
5. Center cooking element
6. Left rear cooking element control area
7. Left front cooking element control area
8. Center cooking element control area
9. Right front cooking element control area
10.Right rear cooking element control area
lement
4
10 12
11 13
10. Main Power On/Off
11. Main Power indicator light
12. Controls Lock
13. Control Lock indicator light

20 19 21
22
19. Minute timer
20. Minute timer setting Down
21. Minute timer setting Up
22. Minute timer display window and
cooking element symbol
14. Power boost
15. Power level and Residual heat display
16. Increase power
17. Decrease power
18. Cooking element On/Off
16
17 18
14
15
5
Product Features

Specifications
Heat Setting Displays
Product Features
Product dimension wxdxh( ) mm
Cut-out dimension(wxd) mm
Voltage (volts)
Frequency (Hz)
Total power ( Watts)
Minimum circuit breaker Amperage
BO395AI/E
220-240
50
9000
40
Elements 5
Model
915 x 534 x 55
Front Left
Rear Left
Front Right
Rear Right
Center
1200W/1500W
1200W/1500W
1800W/2200W
1800W/2200W
2300W/2700W
DISPLAY DESCRIPTION
The power level
The power boost
A cooking element is still hot to touch (residual heat)
Electronics fault error message of specific cooking element
Error code
6
W: Min.886 Max.900
D : Min. 499 Max.510

Controls Lock To Turn On The Hob
To Unlock
Touch and Hold Lock key pad for 3
seconds, a beep will sound, the
indicator light will turn OFF.
While in the Standby mode, touch the
Main Power key pad, a “beep” will
sound and the indicator light above the
Power key pad will be lit up, indicating
that the induction hob functions are
ready to use. The unit will automatically
return to Standby mode if no cooking
elements are set within 30 seconds.
Using The Hob
To Lock
Touch and Hold Lock key pad for 3
seconds, a “beep” will sound and
the indicator light above the Lock key
pad will be lit up.
Controls
unit is off: Controls Lock prevents
activation of any sensor key, except for
the Lock key pad, so you must
deactivate the control lock firstly, then
touch the main POWER key pad to turn
on the hob.
Controls Lock is activated during the
unit use: Controls Lock prevents
activation of any sensor key, except for
the ON/OFF, Power and Lock key pad.
Lock is activated when the
To Turn Off The Hob
1. Touch ON/OFF key of the cooking
element you desire to turn off, press
“-” key to power level 1, then press “-”
again to turn off the desired cooking
element.
2. Touch the Main Power key pad to
turn off the entire hob, a “beep” will
sound and all indicator lights will turn
off, indicating the hob enter into the
Standby mode.
Touch and Hold for 3 seconds
7

Using The Hob
Automatic Power Level Control
The power level displayed may be
different from the actual power level at
the power sharing and high temperature
range. To prevent the cooktop from
overheating, the power level is
controlled automatically.
Power Boost
WARNING
WARNING
In the Boost status, touch “ ” key or
after 10 minutes the power boost
setting will switch off automatically,
Power Boost indicator light will turn off,
Power digital will switch from P to 9.
-
Operating The Cooking Elements
To turn on one or more Cooking
Elements, place a compatible pot or
pan on the desired cooking element.
With the hob being ON as mentioned
above, touch ON/OFF key of the
desired cooking element, the Power
display will show a “0”, Touch “- ” key
or “+” key to adjust the desired power
level;
NOTE: During cooking, the unit is
equipped with safeguards against
parching.
NOTE: Heating will appear
intermittent phenomenon when
cooking element is used for frying,
stir-frying, grilling and other high
temperature cooking formats.
Power Boost is ONLY
recommended for BOILING WATER.
Do not leave a pot
unattended while in Boost Mode or
other high power settings.
8
Touch “B(Boost)” to enter into Boost
mode, the power display will show a
“P”.The 'Boost' function is used to
cook at maximum power for a short
period of time (maximum 10 minutes).
The power is reduced to level 9 at the
end of the maximum boost time.

Using The Hob
Power Sharing
Five burner are divided into two
separate cooking area, the right and left
side cooking elements share power of a
inverter.
Power sharing is activated when the
cooking element in the same area are
activated; the controls adjust the power
automatically for “Power Sharing”. This
power sharing is administered by unit's
microprocessors, which will alternate
power in one area.
Power sharing tips: Remember to
select the power setting last for the
cooking element you want to maintain
at full setting heat. To maintain full
setting heat for two items, place one
item on a element in one section (left
side), and the other item on a element
in another section (right side).
Residual Heat Indicator
9
Left Zone Right Zone
After using any of the Cooking
Element, the cooking area will
remain hot. Even after turning off the
entire unit, the surface of the hob will
remain hot for some time. The digital
display for the Cooking Element will
show an “H” to warn the user that the
surface is hot to touch(Hot surface
indicator) after the Cooking Element
switch off. Wait until the “H” is no
longer displayed to clean the unit.
You may turn the Cooking Element
back on even if the “H” is displayed.

Using The Hob
Set Timer
The automatic timer settings range
from 1 minute to 99 minutes. (NOTE:
There is no “seconds” and “hours”
display, only minutes.) The red dot
next to the Time symbol indicator will
illuminate indicating that the cooking
elements is selected.
While cooking, touch the Timer key
pad until time light of the desired
cooking element is ON, Time digital
display reads “00” and blinking; Touch
“+” or “- ” key to set the desired
number, Once the Timer is set and no
“+” or “- ” key are pressed for 5
seconds, the Minute Timer begins the
countdown and the timer display will
stop blinking and will stay on in the
display. Once the Minute Timer
reaches “00”, a “beep” will be sound,
indicating that the time is up, the
Particular Cooking Element will
automatically shut off.
If you want to set another burner to
switch-off automatically, touch
Timer key to until the desired time
symbol indicator blinks, repeat the
same steps above.
If you want to check the remaining
time for another Cooking Element,
touch the Timer until the Time
symbol indicator for the desired
Cooking Element blinks.
If more than one switch-off time is
programmed, the shortest time
remaining will show in the Time
digital display, the indicator for that
particular burner will be blinking.
To Cancel Timer
Touch the Timer until the Time
symbol indicator for the desired
Cooking Element blinks, then
touch the “+” or “- ” to set the timer
to 00. The Time digital display will
blink for 5 seconds and then turn
off, indicating that the timer of
selected cooking element has
been cancelled.
10

The induction fields are generated by
electronics equipment, which are
pretty much silent but they do produce
heat at high power level. A soft-
sounding cooling fan run when the
unit is running multiple cooking
elements at high settings at once or
when a cooking element is set at very
high power settings.
What can sometimes produce sound
with induction cooking is not the
induction equipment but the cookware
itself. Slight sounds may be produced
by different types of cookware. Some
of the possible causes include:
Cookware with irregular or warped
bottoms can vibrate audibly on the
ceramic glass surface, though again
typically only at high power settings.
A “Cracking” noise may be heard if
the cookware base is made of layer of
different material.
A low “humming” noise occurs when
cooking, which is normal particularly
at high power settings.
Whistling can occur if both elements
are being used at the same time at
the high settings, and the cookware
has bases made of layer of different
material.
Loose-fitting handles on cookware,
typically when riveted on, can vibrate
slightly.
High quality cookware of solid cast
iron including enamelware will lower
the noise.
Operational Hob Noises
Heavier pans such as enameled cast
iron produce less noise than a
lighter weight multi-ply stainless
steel pan; Light weight cookware
may also vibrate. Heavy weight
quality cookware is recommended.
Cookware Noise
11

Compatible Cookware
12
Proper Cookware Improper Cookware
Non-magnetic stainless stee l
Pot with stand s
Heat resistant glas s
Ceramic containe r
Coppe r
Aluminum
Magnetic stainless steel
Cast iron
Enameled iron
Nickel
Bottom measuring less than
12 cm
NOTE: Some cookware can produce noises when used on induction
cooking elements. This is not a fault in the hob, and its function will not
be impaired in any way as a result.
Induction
Flat-bottomed pots or pans with or
made from the following:
Pots or pans with or made of the
following CANNOT be used on your
hob:
Because induction cooking requires a magnetic vessel for heating, only
materials can be used on your hob.
certain
The quality of your cooking is dependent on the cookware you use.
Check that the bases of your pans
are attracted by a magnet to find out
if they are suitable.
Optimally the cookware will
have this induction image
on the retail box:

Cleaning Your Hob
13
Please follow these directions along with Important Safety steps for cleaning, advised
at the beginning of the manual. Use a ceramic glass cleaner on the glass hob. To
maintain and protect the surface of your ceramic glass, follow these steps:
Before using the hob for the first time, clean it to protect the top and makes cleanup
easier.
1. Daily use of ceramic glass cleaner when the h is cool will keep the h
looking new.
2. Shake the cleaning solution well. Apply a few drops of ceramic glass cleaner
directly to the Hob.
Hob
4. Use a dry cloth or paper towel to remove all cleaning residue. No need to rinse.
Never run the hob under water.
ob ob
3. Use a paper towel or a soft cleaning pad for ceramic
surface.
surface to clean the entire
Cleaning Burned on Residue:
NOTE: It is very important that you DO NOT use the h until it has been thoroughly
cleaned.
WARNING: Damage to the glass surface may occur if you use scrub pads or any other
type of abrasive cleaning materials.
ob
ob
1. Allow the h to cool.
2. Spread a few drops of the ceramic glass cleaner on the burned residue area.
3. Using the ceramic glass cleaning pad, rub the residue area, applying pressure as
needed.
4. If any residue remains, repeat the steps listed above.
5. For additional protection, after all residue has been removed, polish the entire
surface with the ceramic glass cleaner and a paper towel.
Cleaning heavy burned - on residue:
1. Allow the h to cool.
2. Used a single-edge razor blade scraper approximately at a 45 degree angle
against the glass surface, and scrape off the residue.
3. After scraping off the residue, apply a few drops of the ceramic glass cleaner on the
entire burned residue area. Use the cleaning pad to remove any remaining residue.
4. For additional protection, after all residue has been removed, polish the entire
surface with the ceramic glass cleaner and a paper towel.
ob
Metal Marks and Scratches:
Be careful not to slide pots or pans across the h surface. It will leave behind metal
markings. These marks are removable using the ceramic glass cleaner along with the
cleaning pad for induction hob.
If pots with a thin overlay of aluminum or copper boil dry, the overlay may leave a black
discoloration on the hob. This should be removed immediately before using the hob
again or the discoloration will become permanent.
NOTE: If cracks or indentations in the glass surface occurs, the ceramic glass will
have to be replaced. Contact the manufacturer for assistance.
ob

Troubleshooting Guide
Hob does not work
Make sure Lock mode is
turned off
Check house lights to
confirm power outage
Hob does not heat
No cookware or improper
cookware placement on the
cooking element
Cookware is not properly
resting on cooking element
Incorrect cooking element
selected
No power to hob
Problem Possible Cause Solutions
If you encounter the following problems while using your hob, check the guide
below to see if you can correct the problem yourself before calling for
assistance or service:
Hob controls are locked
Power outage
Installation wire not complete
Circuit breaker has tripped or
fuse is blown
Incorrect cookware size
for the selected cooking
element
Make sure the hob vents
are not blocked
The hob features an
automatic shutoff feature
that turns off the entire
Hob if any cooking
element has been on
continuously for 2 hours
The hob control panel
may register liquids or
objects obstructing the
panel, which can cause the
Hob to shut off. Clean up
spills or remove objects and
restart the unit
14
Hob turns off while cooking
controls area
Liquid or object on the
automatic shut off
Hob, activating
temperature inside the
sensor has detected high
Hob internal heat
above
See “ does not work” Hob
being used
is ON for the cooking element
Make sure the correct control
Compatible Cookware
cooking element. See
flat and centered on the
Cookware bottoms must be
See Compatible Cookware
cooking element completely.
must be large enough to cover
The bottom of the cookware
Compatible Cookware
induction cooking. See
also of correct type for
element, and that cookware is
is centered on the cooking
Make sure that the cookware

Power boost does not work
NTC1 Break off
NTC2 Break off
NTC2 Short circuit
See Power Sharing
The electronics are cooling down This is a normal occurrence
“EE” appears in the Timer display
“E9” appears in the Timer display
“E8” appears in the Timer display
“E7” appears in the Timer display
“E3” appears in the Timer display
“E2” appears in the Timer display
“E1” appears in the Timer display
“E0”appears in the Timer display
“E”appears in the Power display
IGBT overheating
Electronics fault error message
of particular cooking element
NTC1 Short circuit
Problem Possible Cause Solutions
Troubleshooting Guide
If you encounter the following problems while using your hob, check the
guide below to see if you can correct the problem yourself before calling for
assistance or service:
This may be caused by
increased voltage being
supplied to the house circuit.
If the connections are correct
and the supplied voltage
returns to normal, the code
will disappear
This is a normal occurrence,
See Operational Hob
Noises
Noise Noise like humming,
crackling and buzzing
Make sure that the cookware
is centered on the cooking
element, and that it is also
induction compatible. See
Compatible Cookware
Turn the hob OFF; then
pull plug out for about 30
seconds. Then re-insert the
plug and turn the hob on
using the POWER pad. If the
error message is still
displayed, call for service
15
This may be caused by
reduced voltage being
supplied to the house circuit.
If connections are correct and
the supplied voltage returns
to normal, the code will
disappear
Supplied voltage to Hob is
too high
Supplied voltage to Hob is
too low
Turn off unit to allow IGBT to
cool. Restart unit
See E0, E1, E2, E3, E7, E8,
E9, EE
The fans keep running for one
minute after the cooking element
has been switched off
Boost function is not available if
adjacent burner is in use (2 burns
in the right zone or 3 burns in the
left zone)
No cookware found or improper
placement of cookware on the
cooking element

Installation Instructions
16
Serial plate is located
under the burner box
of Hob.
IMPORTANT SAFETY INFORMATION
Installation and service must be performed by a qualified
installer or service technician.
Read and save these instructions for future reference.
A
these instructions can be killed or seriously injured.
lways read and obey all safety information, failure to follow
WARNING
1. Visually inspect the hob for damage.
Also make sure all h screws are on tight.ob
2. Record the model and serial number as found
on the bottom of your hob. When ordering parts
for or making inquires about your hob, always be
sure to include the model and serial numbers and
a lot number or letter from the serial plate on your
Hob.
3. Cutout dimensions of the countertop.
4. Make sure the wall coverings, countertop and cabinets
around the hob can withstand heat generated by the hob.
5. Gently lower the hob into the countertop cutout.
NOTE: Do not seal the hob to the countertop,
the hob must be removable if service is necessary.
Observe all governing codes and local ordinances.
IMPORTANT
IMPORTANT
DANGER
This model need 40 Amp service.
Maximum Connected Load: 9.0kW at 220-240 VAC
Before Installing
Electrical Connection

Installation Instructions
17
Cable from Power Supply
Yellow Green Wire
(Grounding)
Junction Box
Blue Wire
Brown Wire
Cable from appliance
The hob must connect to a separate, grounded three-wire, single phase, AC
Only electrical supply with their own circuit breaker. These appliances must
be installed in accordance with National Electrical Codes and local codes.
This appliance must be supplied with the proper voltage and frequency and
amperage, which is protected by a properly sized circuit breaker or time
delay fuse.
Electrical ground is required on this appliance
WARNING
The hob conduit wiring is approved for copper wire
connection only, if you have aluminum house wiring, use only special
connectors which are approved for joining copper and aluminum wires
conform with local codes and ordinances. Follow the electrical connector
manufacturer’s recommended procedure closely.