
TROUBLESHOOTING
Please make these simple checks before calling service. These tips may save you time and money since charges
for receiver installation and adjustments of customer controls are not covered under your warranty.
Symptoms Items to Check and Actions to Follow
"Ghost" or double image
zThis may be caused by obstruction to the antenna due to high rise
buildings or hills. Using a highly directional antenna may improve
the picture.
No power
zCheck if the TV's AC power cord is plugged into the outlet.
zUnplug the TV, wait for 60 seconds. Then reinsert plug into the outlet
and turn on the TV again.
No picture
zCheck antenna connections at the rear of the TV to see if it is properly
connected to the TV.
zPossible broadcast station trouble. Try another channel.
zAdjust the contrast and brightness settings.
zCheck the Closed Captions control. Some TEXT modes could block the
screen.
Good picture but no sound
zIncrease the volume level by pressing the VOL+ button on the remote
control or on the TV side control panel.
zPress the MUTE button on the remote control to ensure mute is off.
Good sound but poor color zAdjust the contrast, color and brightness settings.
Poor picture
zPoor picture quality may occur when an activated S-VHS camera or
camcorder is connected to your TV and other peripherals at the same
time. Switch off one of the peripherals.
Snowy picture and noise zCheck the antenna connection.
Horizontal dotted line zThis may be caused by electrical interference (e.g. hair dryer, nearby
neon lights, etc.) Turn off the equipment.
Television not responding
to remote control
zCheck whether the batteries are working. Replace if necessary.
zClean the remote control sensor lens on the TV.
zYou can still use the buttons on the side of your TV.
Pixels(dots) that are always
dark or always lit
zYour TV is precision-manufactured using an extremely high level of
technology. However, sometimes pixels may not display correctly.
These types of occurrences are inherent to this type of product and do
not constitute a defective product.