Eono 32E20 User manual

Smart TV with Prime Video
TV Intelligente avec Prime Video
Smart-TV mit Prime Video
Smart TV con Prime Video
Smart TV con Prime Video
Smart-tv met Prime Video
B082J6HXXN, B082J6Y3GQ, B082J7BJR9

English . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Français . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Deutsch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Italiano . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Español . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Nederlands . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

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IMPORTANT SAFETY
INSTRUCTIONS
Read these instructions carefully and retain them for future use.
If this product is passed to a third party, these instructions must
be included.
When using electrical devices, basic safety precautions should always be
followed to reduce the risk of fire, electric shock, and/or injury to persons
including the following:
WARNING The terminals marked with symbol carry dangerous
voltages and the external wiring connected to these terminals require
installation by an instructed person or the use of ready-made leads or
cords.
WARNING To prevent injury, this product must be securely
attached to the floor/wall in accordance with the installation instructions.
• Connect the power plug to a readily operable mains socket outlet
so that in case of an emergency the product can be unplugged
immediately. Use the power plug as the disconnection device.
• If the supply cord is damaged, it must be replaced by a special cord
or assembly available from the manufacturer or its service agent.
• No naked flame sources, such as lighted candles, should be placed
on the product.
• The product shall not be exposed to dripping or splashing water.
No objects filled with liquids, such as vases, shall be placed on the
product.
• The ventilation should not be impeded by covering the ventilation
openings with items, such as newspapers, table-cloths, curtains etc.
• Unplug the product during lightning storms or when unused for long
periods of time.
• To reduce the risk of fire or electric shock, do not expose the product
to rain or moisture.
• Before installing or operating the product refer to the information on
rear enclosure for electrical and safety information.
• Do not install the product in a confined or built-in spaces such as
a book case or similar unit. Maintain good ventilation around the
product.
• To reduce the risk of electric shock, do not perform any servicing
other than that contained in the user manual unless you are qualified
to do so.

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• Refer all servicing to qualified personnel. Servicing is required when
the product has been damaged in any way, such as when the mains
supply cord or plug is damaged, liquid has been spilled or objects
have fallen into the product, the product has been exposed to rain or
moisture, does not operate normally, or has been dropped.
• Do not place the product in a direct sunlight or in dusty environments.
• This product can be used in tropical and/or moderate climates.
• The lightning flash with arrowhead symbol within an equilateral
triangle is intended to alert the user to the presence of non-insulated
“dangerous voltage” within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
• To reduce the risk of electric shock do not remove cover (or back).
No user-serviceable parts inside. Refer to qualified service personnel.
• The exclamation point within an equilateral triangle is intended to alert
the user to the presence of important operating and maintenance
instructions in the user manual accompanying the product.
To prevent possible hearing damage, do not listen at high
volume levels for long periods.
Precautions for using the remote control
• Use the remote control by pointing it towards the remote sensor. Any
items between the remote control and the remote sensor will interfere
with normal operation.
• Do not splash liquids on the remote control and do not place the
remote control in places with high humidity.
• Do not place the remote control under direct sunlight which will cause
heat deformation of the unit.
• If the remote sensor is under direct sunlight or strong lighting, the
remote control will not work. In this case, change the lighting or TV’s
position, or operate the remote control closer to the remote sensor.

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Battery Warnings
WARNING Batteries shall not be exposed to excessive heat such
as sunshine, fire or the like.
CAUTION Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type.
• Do not mix old and new batteries or batteries of different types or
brands.
• Exhausted batteries should be immediately removed from product
and properly disposed.
• Keep batteries out of the reach of children.
• Do not dispose of batteries in fire.
• Remove batteries from product if it is not to be used for an extended
period of time unless it is for emergency purposes.
• If the battery leaks avoid contact with skin and eyes. Rinse affected
areas immediately with plenty of clean water, then consult a doctor.
Symbol Explanation
This symbol stands for “Conformité Européenne”, which
means “Conformity with EU-directives”. With the CE-marking
the manufacturer confirms that this product complies with
applicable European directives and regulations.
Refers to alternating current (AC).
Refers to direct current (DC).
This product is classified as protection class II. This means
the product is equipped with reinforced or double insulation
between the mains supply circuit and the output voltage or
the casing. Therefore it does not require a safety connection
to an electrical earth (ground).
Refers to stand-by mode.
Refers to power on mode.
Refers to dangerous voltage within the product’s enclosure.

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Product Description
NOTICE The pictures are for reference only.
DC E F G
A B
ATV FAAA battery x2
BBase stands GScrew:
32" HD x2
40" FHD x4
43" UHD x4
CRemote control
DAudio cable
EMains cord

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Remote control
1 2
4
6
8
10
12
14
16
18
20
22
24
3
5
7
9
11
13
15
19
17
21
23
1POWER ( ): Turn the TV on or to standby mode.
2Mute ( ): Mute or unmute the TV sound.
3Number buttons: Select the channel directly, or input a number.
4SOURCE: Select the input source.
5LIST: Access the channel list.

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6MENU: Access the main menu.
7HOME: Access the home page.
8Navigation buttons UP/DOWN/LEFT/RIGHT ( / / / ):
Navigate the menu to select the content you need.
9OK: Confirm or enter the selected content.
10 EXIT: Exit the current operation.
11 BACK: Return to the previously viewed programme or return to
the upper-level screen.
12 Prime Video: Access the Prime Video®app.
13 NETFLIX: Access the Netflix®app.
14 YouTube: Access YouTube®app.
15 Browser ( ): Access the browser to surf the Internet.
16 ***Teletext buttons***
• TEXT: Access or exit the teletext menu.
• REVEAL: Display or hide concealed information.
• INDEX: Display index page.
• HOLD: Hold the teletext page on screen without updates or changes.
17 Volume up/down (VOL / ): Increase or decrease the volume.
18 Channel up/down (P / ): Change to next or previous channel.
19 Apps ( ): Access the application centre.
20 GUIDE: Access the EPG interface in DTV mode.
21 SUBTITLE: Turn on or turn off the subtitle function.
22 *** USB playback control buttons***
• Play ( ): Start playback.
• Pause ( ): Pause playback.
• Fast backward ( ): Fast backward playback.
• Fast forward ( ): Fast forward playback.
23 Colour buttons (R/G/Y/B):
Execute the prompt function in a specific mode.
24 AD: Turn on or turn off the audio description function.

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NOTICE Some buttons may not be available for some regions or for
some models.
NOTICE If you want to return to the home page while using an
application, press the EXIT button to exit the application directly, then
press the HOME button to enter the home page. Buttons in applications
may have different functions, which is controlled by third-parties.
Before First Use
• Check the product for transport damages.
• Remove all the packing materials.
DANGER Risk of suffocation! Keep any packaging materials
away from children – these materials are a potential source of danger,
e.g.suffocation.
Installation
NOTICE The pictures are for reference only.
12
Open the package. Take out the TV.

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3
GScrew
32" x2
40" x4
43" x4
4
E
Using a screwdriver, fix the stands
(B) to the TV using 4 screws (G).
Connect the mains cord (E).
Positioning the TV
Place the TV on a solid horizontal surface such as a table or desk. For
ventilation, leave a free space of at least 10cm all around the TV. To
prevent any faults and unsafe situations, do not place any objects on top
of the TV.
10cm
10cm
10cm
10cm
WARNING Never place a TV in an unstable location. A TV may fall,
causing serious personal injury or death. Many injuries, particularly to
children, can be avoided by taking simple precautions such as:
– Using cabinets or stands recommended by the manufacturer of the
TV.
– Only using furniture that can safely support the TV.
– Ensuring the TV does not overhang the edge of the supporting
furniture.
– Not placing the TV on tall furniture (for example, cupboards or
bookcases) without anchoring both the furniture and the TV to a
suitable support.

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– Not placing the TV on cloth or other materials that may be located
between the TV and supporting furniture.
– Educating children about the dangers of climbing on furniture to
reach the TV or its controls.
If your existing TV is being retained and relocated, the same
considerations as above should be applied.
Wall-hanging bracket
• An optional wall mount can be used with your TV. Consult with
your local dealer to purchase the recommended wall mount.
Carefully attach the wall mount bracket at the rear of the TV. Install
the wall mount bracket on a solid wall perpendicular to the floor.
If you are attaching the TV to other building materials, contact
qualified personnel to install the wall mount. Detailed instructions
will be included with the wall mount. Use a wall mount bracket that
adequately secures the TV to the wall with enough space to allow
connectivity to external devices.
10cm
10cm
10cm
10cm
• Disconnect the mains cord (E) before moving or installing the TV.
Otherwise electric shock may occur.
• Remove the stand before installing the TV on a wall mount by
performing the stand attachment in reverse.
• If you install the TV on a ceiling or slanted wall, it may fall and result
in severe injury. Use an authorised wall mount and contact the local
dealer or qualified personnel.
• Do not over-tighten the screws as this may cause damage to the TV.

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• Use screws and wall mounts that meet the following specifications.
Any damages or injuries caused by misuse or using an improper
accessory are not covered by the warranty.
A
F
D
B
C
ASIN: B082J6Y3GQ
Model Size: 32" Top Down
Diameter (mm) “E” M4 M4
Screw Depth (mm) “D” Max. 9 9 Min. 6 6
Quantity 2 2
A x B x C 20 x 20 x 20 cm
ASIN: B082J7BJR9
Model Size: 40" Top Down
Diameter (mm) “E” M6 M6
Screw Depth (mm) “D” Max. 25 15 Min. 13 6
Quantity 2 2
A x B x C 20 x 20 x 20 cm
ASIN: B082J6HXXN
Model Size: 43" Top Down
Diameter (mm) “E” M6 M6
Screw Depth (mm) “D” Max. 21 14 Min. 10 5
Quantity 2 2
A x B x C 20 x 20 x 20 cm

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NOTICE
1. The pictures in this user manual are for reference only.
2. For TVs with terminals towards the wall, in order to leave enough
space to use the terminals, a rubber spacer is needed together with
the screw to fix the wall mount. It is a small hollow support with an
internal diameter of 8mm, external diameter of 18mm and height of
≥30mm.
3. The information in this user manual is subject to change without
notice. The manufacturer accepts no liability for damages resulting
directly or indirectly from faults, incompleteness or discrepancies
between the user manual and the product described.
4. In dry environments due to static electricity, the product may restart
and return to the main OSD interface, USB player interface or the
previous source mode. It is normal, continue to operate the TV as
desired.
Operation
NOTICE The pictures are for reference only.
How to use the E-Manual
An E-Manual is built into your TV and can be displayed on the screen. To
learn more about your TV features, access your E-Manual by referring to
the following.
E-Manual
1. Press the MENU button to access the main menu.
2. Press the / button to select the submenu “SETUP”.
3. Press the button to enter the settings menu.
4. Press the / button to select “E-Manual”.
5. Press the OK button to enter the E-Manual to check the instructions
of basic functions.
6. The following buttons of the remote control are used to help you
operate the TV set in the E-Manual.

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0–9
Number buttons Select page
Go to page
Press to go to the previous page.
Press to go to the next page.
Blue button Exit the E-Manual.
Install remote control batteries
Place two AAA-size batteries
in the remote control battery
compartment, making sure to
match the polarity markings
inside the compartment.
TV power button
TV power button
1. In standby mode, briefly press the TV power button to turn on the TV.
2. In operating mode, briefly press the TV power button to access the
following soft keyboard menu.
– Briefly press the TV power button to move the cursor and select
the desired item.
– Press and hold the TV power button to enter the selected item.
Briefly press: Move Press and hold: OK

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3. After entering the selected item, briefly press the TV power button to
adjust its settings. Press and hold the TV power button to return back
to the upper-level menu.
30
29
31
Briefly press: Adjust Press and hold: Exit
Terminal connection
• ANTENNA IN
Connect a coaxial cable to receive signals from an antenna or cable.
• USB
USB port.
USB DISK
• DIGITAL AUDIO OUT
Use a coaxial cable to output your TV audio signal to a compatible
audio receiver.
Digital audio device

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• LAN
Network port.
Router
• HDMI
Connect an HDMI input signal from a signal source such as DVD.
Camcorder
Recorder / Player
• AV IN
Receive an audio and video signal from a signal source such as DVD.
AV IN
DVD
STB
Camcorder
• CI
CI card port.
CI

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Troubleshooting
Before calling a service technician, check the following table for a
possible cause of the problem and some solutions.
General problem Solution
Remote control
does not work
• Check the remote sensor on the remote
control.
• Change the batteries.
• Batteries are not installed correctly.
• Mains power is not connected.
Poor signal • This is usually caused by interference from
cell phones, walkie-talkies, automotive
ignition systems; neon lights, electric drills
or other electronic equipment or radio
interference sources.
Picture and sound Solution
No picture, no
sound
• Check the signal source.
• Plug another electrical device into the outlet
to make sure it is working or turned on.
• Mains plug contact with the socket outlet is
poor.
• Check the signal.
No sound, picture
fine
• If no sound, do not mute or increase the
sound volume.
• Open the sound menu and adjust “Balance”.
• Check if a headphone has been inserted; if
so, unplug the headphone.

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Picture and sound Solution
Abnormal picture • For no colour or poor picture quality, you may:
1. Adjust the colour option in menu settings.
2. Keep the TV at a sufficient distance from
other electronic products.
3. Try another channel, maybe it is an exit
broadcasting signal problem.
• Poor TV signal (grainy or pixeled)
1. Check the signal cable and adjust the
antenna.
2. Fine-tune the channel.
3. Try another channel.
Multimedia Player Solution
“This file is invalid”
appears or audio is
normal but video is
abnormal
• The media file may be damaged, check if
the file can be played on the PC.
• Check if video and audio codec is
supported.
“Unsupported
audio” appears or
video is normal but
audio is abnormal
• The media file may be damaged, check if
the file can be played on the PC.
• Check if video and audio codec is
supported.
Network Solution (may not be available)
Network failure • Check if the router works well.
• For models requiring a USB dongle to
connect to the Internet, check if the USB
dongle is properly connected.
• Make sure the TV has connected to the
router successfully.

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Browser Solution (may not be available)
Web page can
not be displayed
completely
• Flash is not supported.
Browser is forced to
shut down
• Web page includes too many large pictures,
thus leading to insufficient memory and
closing the browser.
Disposal
The Waste Electrical and Electronic Equipment (WEEE) Directive
aims to minimise the impact of electrical and electronic goods
on the environment, by increasing re-use and recycling and by
reducing the amount of WEEE going to landfill. The symbol on
this product or its packaging signifies that this product must be
disposed separately from ordinary household wastes at its end
of life. Be aware that this is your responsibility to dispose of
electronic equipment at recycling centers in order to conserve
natural resources. Each country should have its collection
centers for electrical and electronic equipment recycling. For
information about your recycling drop off area, please contact
your related electrical and electronic equipment waste
management authority, your local city office, or your household
waste disposal service.
Battery Disposal
Do not dispose of used batteries with your household waste.
Take them to an appropriate disposal/collection site.

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Specifications
ASIN: B082J6Y3GQ B082J7BJR9 B082J6HXXN
Screen size: 32" HD 40" FHD 43" UHD
Operating voltage: 110-240V~, 50/60Hz
Rated power
consumption: 60 W 74W 100 W
Rated power
consumption in
standby:
0.30 W 0.33 W 0.43 W
Rated power
consumption in
networked standby:
0.30 W 0.40 W 0.53 W
Net weight without
stand: 3.53kg 5.76kg 6.7kg
Dimensions without
stand (W x H x D):
B082J6Y3GQ: 720.7 x 420.7 x 84 mm
B082J7BJR9: 893.6 x 516.2 x 87.9 mm
B082J6HXXN: 958.2 x 555.7 x 89.4 mm
RF aerial input: 75ohm unbalanced
System: DTV: DVB-T/T2, DVB-S/S2, DVB-C
ATV: PAL/SECAM BG/DK/I/NTSC-M
Channel coverage:
DVB-T/T2: 174-230MHz
470-870MHz
DVB-C: 50-858MHz
DVB-S/S2: 950-2150MHz
ATV: 45.25-863.25MHz
Operating conditions
(for tropical climate
zones)
Operating temperature: 5°C – 45°C
Operating humidity: 20% – 80%
Storage temperature: -15°C – 50°C
Storage humidity: 10% – 90%
Operating conditions
(for moderate climate
zones)
Operating temperature: 5°C – 35°C
Operating humidity: 20% – 80%
Storage temperature: -15°C – 45°C
Storage humidity: 10% – 90%