Equator EW510 User manual

SERVICE MANUAL
Fourth Edition – February 2006
LAUNDRY PRODUCTS
Washer
MODEL
EW510 ( WHITE / PLATINUM )

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# TABLE OF CONTENTS #
• Specification Sheet………………………………………………………………. 3
• Warranty Information………………………….……….………………….. 4
• Safe Servicing Practices……………………………………………………… 5
• Service Shortcuts……………………………………………………………….. 6
• Controls……………………..……………………………………………………….. 6
• Installation……..………..……………………………………………………….. 7

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WARRANTY INFORMATION
FULL ONE-YEAR WARRANTY
Equator Advanced Appliances undertakes to the
consumer-owner to repair or, at Equator Advanced
Appliances’ option, to replace any part of this
product which proves to be defective in
workmanship or material under normal personal,
family or household use, in the U.S.A., for a period
of one year from the date of original purchase.
During this one year, Equator Advanced Appliances
will provide all labor and parts necessary to correct
such defect, free of charge, if the appliance has
been installed and operated in accordance with
Equator Advanced Appliances written instructions
furnished with the appliance. Ready access to the
appliance, for service, is the responsibility of the
consumer-owner.
Geographic Exception: If the product is installed
at a location more than 50 miles from an urban
area (minimum population 25,000), Equator
Advanced Appliances may, at its option, offer a
2-year parts only Warranty, if a service agent
cannot be found. Responsibility for labor, in such
instances will be that of the consumer-owner.
Equator Advanced Appliances will, however provide
free technical assistance for repairs.
WARRANTY SERVICE
This warranty is given by Equator Advanced
Appliances, Equator Plaza, 2801 W Sam Houston
Pkwy N, Houston, Texas 77043-1611. Service under
this warranty must be obtained by the following
steps, in order:
1. Call an Equator Advanced Appliances Authorized
Service Agent (obtain number of nearest one from
your dealer or telephone directory). Under normal
circumstances, service will be provided during
regular business hours (9:00 a.m. to 5:00 p.m.
weekdays).
2. If service cannot be obtained, call the toll-free
line 800-776-3538 for assistance.
GENERAL
Since it is the responsibility of the consumer-owner
to establish the warranty period by verifying the
original purchase date, Equator Advanced
Appliances recommends that a bill of sale, delivery
slip or some other appropriate payment record be
kept for that purpose. This warranty gives you
specific legal rights, and you may also have other
rights which vary from state to state.
EXCLUSIONS
In no event shall Equator Advanced Appliances be
liable for incidental or consequential damages or for
damages resulting from external causes such as abuse,
misuse, incorrect voltage or acts of God.
This warranty does not cover service calls which
do not involve defective workmanship or
materials covered by this warranty. Accordingly,
diagnosis and repair costs for a service call
which does not involve defective workmanship
or materials will be the responsibility of the
consumer-owner.
In addition, the following work is not covered under
warranty and does not constitute warranty work:
• Installation - improper hook-up or leveling
• Maintenance - cleaning of air and/or water filter.
• Damage - replacing broken door handle Most work is
covered. The defining factor is, has the machine
malfunctioned (Equator is responsible) or has the
customer omitted or done something to cause
machine to malfunction (customer is responsible.)
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
CONTACT INFORMATION
EQUATOR ADVANCED APPLIANCES
Equator Plaza
2801 W Sam Houston Pkwy N
Houston, TX 77043-1611
Phone: [phone]
Fax (Toll Free): 800-679-2628
E-Mail
Service: [email protected]
Parts: [e-mail]

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SAFE SERVICING PRACTICES
To avoid the possibility of personal injury and/or
property damage, it is important that safe
servicing practices be observed. The following
are examples, but without limitation, of such
practices:
1.Do not attempt a product repair if you have
any doubts as to your ability to complete it in a
safe and satisfactory manner.
2.Before servicing or moving an appliance:
• remove fuse.
• turn off gas supply.
• turn off water supply.
3.Never interfere with the proper operation of
any safety device.
4.USE ONLY REPLACEMENT PARTS
CATALOGED FOR THIS APPLIANCE.
SUBSTITUTIONS MAY DEFEAT COMPLIANCE
WITH SAFETY STANDARDS SET FOR HOME
APPLIANCES.
5.GROUNDING: The standard color coding for
safety ground wires is GREEN or GREEN with
YELLOW STRIPES. Ground leads are not to be
used as current carrying conductors.
IT IS EXTREMELY IMPORTANT THAT THE
SERVICE TECHNICIAN RE-ESTABLISH ALL
SAFETY GROUNDS PRIOR TO COMPLETION OF
SERVICE. FAILURE TO DO SO WOULD CREATE A
POTENTIAL HAZARD.
6.Prior to returning the product to service ensure
that:
•all electric, gas, and water connections are
correctly and securely connected.
•all gas and water connections are tested for
leaks. DO NOT TEST FOR GAS LEAKS WITH A
FLAME.
•all electrical leads are properly dressed and
secured away from sharp edges,
high-temperature components and moving
parts.
•all uninsulated electrical terminals, connectors,
heaters, etc. have adequate spacing from all
metal parts and panels.
•all safety grounds (both internal and external
to the product) are correctly and securely
connected.
•all panels are properly and securely
reassembled.
CAUTION! When servicing a water-using
appliance in a location where the water supply
has not been in use for an extended time (such
as vacation) open the hot water faucet at the
sink and allow the water to run for several
minutes allowing water and accumulated
hydrogen gas to escape. Make sure there are no
open flames (pilots) or cigarettes near the
faucet.
A lightning flash symbol, within a triangle. is
intended to alert the user to the presence of
uninsulated “dangerous voltage” within the
product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to
persons.
An exclamation point within a triangle is intended
to alert the user to the presence of important
operating and maintenance (servicing) instructions
in the literature accompanying the appliance.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK DO NOT REMOVE
COVER OR BACK. DO NOT EXPOSE TO
RAIN OR MOISTURE.
NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT
EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

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SERVICE SHORTCUTS
• Check a new machine quickly by setting the wash timer to the 3 position (COTTONS), then
pressing the POWER button. The unit will open both main water valves, fill the tub, and begin
to agitate. Then press the POWER button, advance the timer to the SPIN position, and press
the POWER button. The unit will pump out the water, and then begin the spin cycle.
• Check and clean the water filter without any mess. Set the wash timer to the SPIN position in
the COTTONS cycle, then press the POWER button in. Wait until the pump has evacuated any
residual water, then open and remove the filter. Turn the POWER off and replace the pump.
• Check all electronic control module functions quickly by setting the wash timer to the SPIN
position in the COTTON cycle, then press the POWER button
CONTROLS
Control Panel for Washer EW510

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INSTALLATION
Inlet Hoses
The inlet hoses must be fitted with the special rubber washers. These rubber washers ensure a
water tight seal between the hoses and the water inlet valves to prevent water leaks. Water
should flow freely into the machine, be sure that the inlet hoses are not bent or kinked.
Please read the following steps carefully (Fig.1, Fig.2)
1. Connect the gray end of the hot-water hose to the hot-water faucet (Fig.1).
2. Connect the gray end of the cold-water hose to the cold-water faucet (Fig.1).
3. Connect two pressure-reducing valves [2] to each inlet valve [1] (see Fig.2).
4. Connect the white L-shaped end of hot-water hose to the pressure-reducing valve
connected to the inlet valve marked “H” (Fig.2).
5. Connect the white L-shaped end of cold-water hose to the pressure-reducing valve
connected to the inlet valve marked “C” (Fig.2).
Fig 1 Fig 2
Drain Hose
Connect the drain hose to a drain duct (with internal diameter of at least 1.6 inches) or place it
for drainage in to a sink or a tub, ensuring that there are no kinks or bends. The free end must
be at a height of at least 20” from the floor (max 31.5”), the hose must be fixed in the
appropriate hook on the upper part of the back panel (see figure below)
U-Connector
The end of the outlet hose must be passed through the U-Connector (included). This creates an
upside-down U which is put into the drain pipe or over the edge of the sink. Failure to use the
U-Connector may cause the drain hose to pop-up during drainage of the water, which may
cause water damage to the surrounding area.

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COMPANY INFORMATION
EQUATOR CONTACT NUMBERS
SERVICE, PARTS,
ACCESSORIES & DETERGENT ORDERING:
[phone]
TECHNICAL SUPPORT: [phone]