EyeTech EyeOn-14WE User manual

EYEON PRODUCT MANUAL
Model:EyeOn-14WE

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Table of Contents
Introduction……………………………………………………………………………………………………………………………..Page 4
Symbol Definitions……………………………………………………………………………………………………………….Page 4
EyeOn……………………………………………………………………………………………………………………………………….Page 4
Product Overview…………………………………………………………………………………………………………Page 4
Features……………………………………………………………………………………………………………………….Page 5
Technical Specifications………………………………………………………………………………………………..Page 6
Feature Details……………………………………………………………………………………………….………….Page 7-8
Accessory Overview……………………………………………………………………………………………………………….….Page 9
BumpGuard…………………………………………………………………………………………………………………..Page 9
Overview…………………………………………………………………………………………………………..Page 9
Technical Specifications…………………………………………………………………………………….Page 9
Installation………………………………………………………………………………………………………..Page 9
PowerGrip……………………………………………………………………………………………………………………..Page 9
Overview………………………………………………………………………………………………………...Page 10
Charging…………………………………………………………………………………………………..…..…Page 10
Technical Specifications……………………………………………………………………………….….Page 10
Installation…………………………………………………………………………………………………..….Page 10
Getting Started……………………………………………………………………………………………………………………..…..Page 11
Device Setup…………………………………………………………………………………………………………..…….Page 11
Powering On……………………………………………………………………..……………………..………Page 11
Windows Desktop Overview……………………………………………..…………………….……….Page 11
Adjusting the Volume…………………………………………………………………………..Page 12
Adjusting the Brightness…………………………………………………….…………………Page 12
Connecting to a Wireless Network…………………………………………………………….……………………Page 13
Launching an Application………………………………………………………………………….…………………….Page 13
EyeGaze with QuickACCESS…………………………………………………………………………………..……………………..Page 14
QuickACCESS Software-Setup…………………………………………………………………….…………………...Page 14
Welcome………………………………………………………………………………………..…………………..Page 14

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User Setup………………………………………………………………………………………………………Page 14
Number of Calibration Points………………………………………………………………………….Page 15
Calibration Target……………………………………………………………………………………………Page 15
Positioning………………………………………………………………………………………………………Page 16
Calibration………………………………………………………………………………………………………Page 17
Calibration Results………………………………………………………………………………………….Page 17
QuickACCESS Software-Toolbar…………………………………………………….……………………….Page 18-19
QuickACCESS Software-Settings……………………………………………………..…………………….……..Page 20
Calibration Menu…………………………………………………………………………………………….Page 20
Click Menu…………………………………………………………………………….………………………..Page 21
Toolbar Menu…………………………………………………………………………..…………..…………Page 22
Profile Menu………………………………………………………………………….………………………...Page 23
Support Menu……………………………………………………………………….……………..………….Page 24
Done Menu………………………………………………………………………………………………………Page 24
Additional Software Information……………………………………………………………………………………………….Page 25
Additional Windows Features & System Settings………………………………………………………….Page 25
Browsing your Files………………………………………………………………………………………….Page 25
Connecting a Bluetooth Device…………………………………………………………………..Page 25-26
Adjusting Power Options……………………………………………………………………………….Page 26
External Display Settings………………………………………………………………………………..Page 27
Application Options………………………………………………………………………………………………………………….Page 28
Application Overview………………………………………………………………………………………………….Page 28
Speech Generation Applications…………………………………………………………………………………Page 28
Support…………………………………………………………………………………………………………………………………..Page 29
Support Coach…………………………………………………………………………………………………………….Page 29
Support & Troubleshooting………………………………………………………………………………………….Page 29
Maintenance……………………………………………………………………………………………………………………………..Page 30
Device Maintenance……………………………………………………………………………………………………...Page 30
Battery Recycling………………………………………………………………………………………………………….Page 30

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Operating Environment……………………………………………………………………………………………….Page 30
Storage Environment…………………………………………………………………………………………………..Page 30
Warranty & Repair……………………………………………………………………………………………………………………Page 31
Manufacturer’s Limited Warranty………………………………………………………….………………..Page 31-32
Premium Warranty…………………………………………………………………………………………..………….Page 33
Premium+ Warranty…………………………………………………………………………..………………………..Page 33
Compliance………………………………………………………………………………………………………………..……………..Page 34
Statement of Compliance………………………………………………………………………………..……………Page 34
Applicable Directives……………………………………………………………………………………..……………..Page 34
Directives and Standards………………………………………………………………………………..…………….Page 34

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PRODUCT MANUAL
INTRODUCTION
Symbol Definitions:
Symbol
Definition
WARNING!
The WARNING symbol calls attention to a procedure, practice, or the like, which, if
not correctly performed or adhered to, could result in personal injury. Do not
proceed beyond a WARNING symbol until the conditions identified are fully
understood.
CAUTION!
The CAUTION symbol calls attention to an operating procedure, practice, or the
like, which, if not correctly performed or adhered to, could result in damage to the
equipment or severely degrade the equipment’s performance.
Note/Tip:
The NOTE/TIP symbol calls attention to supplemental information which may
improve system performance or enhance the user’s experience.
CAUTION! Your EyeOn is only authorized to be used with the supplied power adapter to charge your
device. The use of an unauthorized power adapter can lead to permanent device malfunction or fire.
WARNING! Inspect the power adapter and charging cable carefully prior to charging your device.
Do not use the power adapter if there is any sign of damage or exposed wiring.
If your EyeOn’s power adapter is lost or damaged, contact your supplier.
EYEON™
Product Overview:
What’s included with your EyeOn?
✓EyeOn Tablet
✓Power Supply
✓Quick Start Guide
✓Quick Reference Guide
✓Cleaning Cloth
Optional Accessories:
✓BumpGuard™ (protective case)
✓PowerGrip™(external battery pack)
✓Accessibility Mounting Plate

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EyeOn –Features
Power Status
Charge Status
Front Camera
Eye Gaze Camera
Touchscreen
Charging Port
USB Port
Eye Gaze Reset Button
Speakers
Power Volume
Up & Down
Headphone Port
USB Port
HDMI Port
Rear Camera
Kickstand
Speakers

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EyeOn –Technical Specifications
Display
Size/Type: 14” IPS LCD Display
Resolution: 1080p (1920x1080)
Aspect Ratio: 16:9
Viewing Angle: 85° Vertical and Horizontal
Refresh Rate: 59 Hz
Protection: Gorilla® Glass Screen Protection
Web Cameras Front Camera Resolution: 2MP
Rear Camera Resolution: 5MP
Eye Tracker/EyeGaze Technology: AEYE 2.0 Eye Tracker Camera with 2nd
Generation Eye-Tracking-On-A-Chip Technology
Camera Resolution: 8MP
Physical
Dimensions:
14.2 in / 36.2 cm (Width)
9.8 in / 24.8 cm (Height)
.72 in / 1.8 cm (Depth)
Weight: < 4.5 lbs / 2 kg
Material: Aluminum Chassis
Mount: VESA 100 x 100 (100mm)
Kickstand:
Integrated Kickstand Compatible with DAESSY,
Rehadapt and
Mount’n Mover Mounting systems
Environmental:
Humidity: 10% to 90%
Operating Temperature: 32°F - 104°F / 0°‐ 40°C
Storage Temperature: 4°F - 140°F / ‐20°‐ 60°C
Protection: IP 54 Rating
Network/Wireless
Technology: Wi-Fi, Wi-Fi Direct, and Bluetooth
Standard: 802.11 a/b/g/n/ac
Frequency: 2.4GHz and 5GHz
Bluetooth Technology: 4.2
Audio
Speakers: 4 Internal
Speaker Power: 1.5W Each, 6W Total with Amplifier
Microphone: 1 Internal
Input/Output Ports:
USB 3.0 (2)
HDMI Output
3.5 mm Audio Jack
5.5 mm Charging Port
Computer
Operating System: Microsoft® Windows 10 Pro (x64-bit)
Processor: Intel Core i5-7Y54
Memory: 8GB
Storage: 256GB SSD
Power
Battery Life: Up to 8 Hours of Battery Life
Power Adapter Input: 100 –200V ~ 50-60Hz
Power Adapter Output: 19VDC 3.2A
Certifications: PDAC-Coded, FDA Registered
19VDC 3A

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EyeOn –Feature Details
Power Status
The power indicator light will display green when the EyeOn is on, in sleep mode, or charging. The
power indicator light will be off when the EyeOn is shut down.
Charge Status
The charge status light provides an indication of the battery charge level.
Charge Status Light Color
Battery Level
Green
Battery charged to 100%.
Yellow
Power supply is plugged in and battery is charging.
Red
Battery charge is less than 15%.
Touchscreen
The screen features a 10-point projective capacitive touchscreen with a chemically hardened glass
surface for added durability.
Eye Gaze Camera
The EyeOn can be operated through a touchless interface by using the built-in eye gaze camera to
control the cursor on the screen with your eye movement. Eye gaze can be accessed through the
speech generating software or QuickACCESS software that comes pre-loaded on your device.
Front Camera
The front facing camera above the screen features a 2 megapixel webcam for use with your favorite
apps.
Rear Camera
The rear facing camera on the back of the device features a 5 megapixel webcam for use with your
favorite apps.
Charging Port
The power supply included with your device can be connected to the EyeOn via the charging port which
will charge your device. Your EyeOn will include an appropriate connector that meets the power
receptacle requirements for your geographic location.
USB Port
The EyeOn has two available USB 3.0 port which can be used with accessories.
Headphone Port
The EyeOn includes a 3.5mm audio jack for use with headphone and speaker peripherals.

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HDMI Port
The EyeOn includes an HDMI output port for connection to other displays.
Eye Gaze Reset Button
The EyeOn includes an eye gaze reset button allowing the eye gaze camera to be reset within seconds.
Speakers
The EyeOn includes four speakers integrated inside of the housing to maximize the volume level for
speech output.
Power
The power button can be used to shut down, turn on, and wake the EyeOn from sleep mode, as follows:
Device Function
Power Button Operation
To Shut Down:
Hold power button down for seven seconds.
To Turn On:
Press the power button once.
To Wake From Sleep Mode:
Press power button once (less than seven seconds).
Kickstand
The EyeOn has an integrated kickstand which provides additional mobility by allowing you to use the
device on any table or desk surface.
Volume Up & Down
The EyeOn allows volume level can be adjusted by pressing the volume control buttons (+ or -).

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Accessory Overview:
BumpGuard™- Protective Case
Overview
The BumpGuard protective case provides additional durability to prevent damage in the event that the
EyeOn is dropped. The case surrounds all four sides of the EyeOn device, as shown in blue below.
Front View Back View Side View
BumpGuard –Technical Specifications:
Physical
Materials:
Plastic: LEXAN™COPOLYMER EXL1414
Thermoplastic Polyurethane (TPU): Estane® S385A
Hardness:
85°
Environmental:
Humidity: 10% to 90%
Storage Temperature: -4°F - 140°F / ‐20°‐60°C
BumpGuard –Installation:
The BumpGuard is fitted to the EyeOn Device as one piece. To install the BumpGuard, stretch the edges
over the corners of the EyeOn and adjust as necessary to ensure a snug fit on all four corners of the
device.
PowerGrip™–Power & Accessory Upgrade Pack
Overview
The PowerGrip power and accessory upgrade pack provides the following additional features to the
EyeOn:
➢Additional 2+ hours of battery life for the EyeOn
➢Easy grip handle for carrying
➢Additional Input/Output ports: USB 2.0 (2) and 3.5 mm Switch Jacks (2)
➢Environmental control functionality via Built-In Radio and Infrared
➢Environmental Controls (IR + Z-Wave RF)

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Front View Side View
Charging
The PowerGrip, when installed on your EyeOn, will automatically charge as long as it is connected to the
provided power adapter.
The PowerGrip will only charge after your EyeOn is fully charged. Approximate 4 hours to fully charge.
When the PowerGrip is not connected to power adapter, it will discharge before drawing power from
your EyeOn.
PowerGrip –Technical Specifications:
Input/Output
Ports:
USB 2.0 (2)
3.5 mm Switch Jack (2)
Environmental Controls:
Built-In Radio and Infrared (IR + Z-Wave RF)
Physical
Materials:
Plastic
Environmental:
Humidity: 10% to 90%
Operating Temperature: 32°F –104°F / 0°‐ 40°C
Storage Temperature: 4°F –140°F / ‐20°‐ 60°C
Protection: IP 54 Rating
Power
Battery Life:
2+ Hours of Additional Battery Life to EyeOn
Charging Time:
~4 Hours
Internal Battery:
95Wh, 2850mAh
PowerGrip –Installation:
The external battery pack is attached to the back of the EyeOn using (8) M4 x 7 mm screws.

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GETTING STARTED:
Device Setup:
Powering On:
To power on your EyeOn press the power button on the top of your device once (see pg. 5 for power
button locations and functions).
Once powered on your device will launch into the Windows Desktop.
Windows Desktop Overview:
Once the EyeOn is set up, you will be presented with the Windows desktop, which will be used to launch
applications and adjust device settings like brightness, volume, and connecting external devices.
Recycle Bin
QuickACCESS
START
Search
File
Explore
r
Battery
Network
Sound
Notification

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Adjusting the Volume
The volume of the EyeOn can be adjusted by using either the volume buttons on the top of the device or
through Windows settings. To adjust the volume through Windows:
1. Select the “Sound” icon on the bottom-right corner of the taskbar (see Windows Desktop
Overview on pg. 11 for reference).
2. Adjust the slider to the left (decrease volume) or right (increase volume) until you reach the
desired volume.
Adjusting the Display Brightness
You may adjust your display to increase or decrease the brightness level on your screen. To adjust the
display brightness:
1. Select the “Notification” button on the bottom-right corner of the taskbar (see Windows
Desktop Overview on pg. 11 for reference).
2. Adjust the brightness slider to the left (dimmer) or right (brighter) until you reach the desired
volume.
Increase Volume
Decrease Volume
Brighter
Dimmer

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Connecting to a Wireless Network (Wi-Fi):
Your EyeOn should be connected to the internet to access any online features. To connect to a Wi-Fi
network:
1. Select the “Network” button in the bottom-right corner of the taskbar (see Windows Desktop
Overview on pg. 11 for reference).
Note: The Network button can be used to change Wi-Fi networks as needed.
2. Select the name of the Wi-Fi network you would like to connect to and select “Connect”.
Tip: check the “Connect Automatically” box if you would like your device to automatically
connect to this network whenever in range.
3. Enter the password for the Wi-Fi network and select “Next”.
Launching an Application
Applications that are installed on the EyeOn can be launched through the Windows “Start” menu. To
launch an application:
1. Select the “Start” button in the bottom-right corner of the task bar (see overview on pg. 11 for
reference).
2. Type in the name of the application you are trying to launch and select it to launch the
application
Note: See “Application Overview” on pg. 28 for more information on the common applications
installed on the EyeOn.
1
2

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EyeGaze with QuickACCESS™:
To enable the EyeGaze control function of your EyeOn, you should launch the “QuickACCESS”
application (see “Windows Desktop Overview” on pg. 11 to locate the QuickACCESS application).
QuickACCESS Software: Setup
When launching the QuickACCESS software for the first time, the program will take you through a setup
tutorial.
Step 1: Welcome
Click the arrow on the screen to navigate to the next page, using the touchscreen input.
Step 2: User Setup
Enter the name of the person who will be primarily using the EyeOn device. A user profile will be
created to save the calibration settings for future use.
Tip: Multiple user profiles can be created and managed in the settings menu, after the initial setup is
complete.

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Step 3: Number of Calibration Points
Select the number of calibration points.
Tip: For the first calibration, we recommend a 9-point calibration.
Step 4: Calibration Target
Select the preferred calibration target image.
Tip: We recommend using the balloon or penguin calibration targets with children or individuals with
low-cognitive function in order to focus their attention during the calibration process.

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Step 5: Positioning
You will need to be within an appropriate distance from the eye gaze camera before starting the
calibration process.
➢If the circle is red, the Seemore character will prompt you to move closer or further away from
the EyeOn.
➢If the circle is green, you are in the correct position and ready to begin calibration.
Incorrect Position (Red Circle)
Correct Position (Green Circle)
The calibration process will automatically start after the circle shows green for more than five seconds.
Alternatively, you can also press the “Start Calibration” button using the touchscreen input.
The “X” in the bottom right corner can be used to close out of the QuickACCESS setup tutorial.
Tip: By default, EyeGaze calibration tracks based on both eyes. This can be adjusted to just the Left or
Right eye if necessary. See “Tracking Type” in the top-right corner of the calibration setup tutorial. This
setting can be useful for those who have amblyopia or ptosis.

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Step 6: Calibration
Follow the targets that appear on the screen with only your eyes. Avoid moving your head while
following the targets.
Step 7: Calibration Results
If the calibration is successfully completed, the QuickACCESS toolbar can be launched by clicking the
next arrow that appears on the screen with either the touchscreen input or eye gaze input.
➢If the calibration is unsuccessful, you will be prompted to re-start the calibration process.
➢If you are unable to successfully complete the calibration after a few attempts; the unsuccessful
calibration score can be accepted by clicking “Accept Score” in the top left corner.
Successful Calibration
Unsuccessful Calibration

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QuickACCESS Software: Toolbar
Position Indicator
Indicates whether you are at the proper distance from the eye gaze camera.
➢The indicator will display green if you are in the correct position.
➢The indicator will display red if you need to move closer or further away.
Toolbar Left/Right
Adjusts the position of the QuickACCESS toolbar between the left and right side of the screen.
Page Up
Scroll to move the page up when using applications such as webpages.
Right Click
Select the right click button from the toolbar, then select the object you want to right click.
Drag & Drop
Select the drag and drop button from the toolbar, then click the object you want to move. Finally, click
the location in which you would like to drop the object.
Window Snap
Move a full screen window to either the left or right side of the screen.
Position Indicator
Toolbar Left/Right
Page Up
Right Click
Drag & Drop
Window Snap
Keyboard
Pause Eye Gaze
Toolbar Up/Down
Page Down
Left Click
Double Click
Zoom
Settings

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Keyboard
Launch an on-screen QWERTY keyboard.
Pause Eye Gaze
Pause the eye gaze functionality to use alternative device input methods, such as the touchscreen.
Toolbar Up/Down
Adjusts the position of the QuickACCESS toolbar between the top and bottom of the screen.
Page Down
Scroll to move the page down when using applications such as webpages.
Left Click
Select the left click button from the toolbar, then select the object you want to left click. When the lock
symbol is displayed on the left click button in the toolbar, the left click function will be permanently
selected until you choose another option from the toolbar.
Double Click
Select the double click button from the toolbar, then select the object you want to double click.
Zoom
Select the zoom button from the toolbar, then select the object you want to zoom in on.
Settings
Launches the QuickACCESS settings menu.
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