Flare 100 SPANISH Series User manual

UMBRELLA MANUAL
IMPORTANT INFORMATION
WARRANTY POLICY
RETURNS POLICY
MAINTENANCE & CARE
REPAIRS & SPARE PARTS
Flare Shade provides Contemporary Premium
Shade Solutions. Our range of umbrellas are
engineered for high performance and designed
for long-term durability.
PREMIUM SHADE SOLUTIONS
FLARE SHADE PTY LTD
2-37 Glenmore Drive,
Warkworth, Auckland
call 0800 424 313
email [email protected]
web www.extrememarquees.co.nz web www.extrememarquees.co.nz
call 0800 424 313
email [email protected]
WARRANTY
PREMIUM SAVILLE
Our premium range of cafe style umbrellas comes available in
two ranges, square and round.
Warranty covers against manufacturing defects on the frame for
a three year period.
CLASSIC CAFE
The classic cafe range is made suitable for most table umbrella
mounts with its compact 38mm center pole.
The acrylic fabric features a three year fade resistance warranty
and 12 months is offered on the frame for manufacturer detaults
CANTILEVER
The Cantilever range features full 360 degree rotation and
height adjustment.
Warranty period is 12 months and covers manufacturer defaults.
100 SPANISH SERIES
Flare Shade’s heavy duty range of commercial grade umbrellas.
The square and octagonal shape with a 100 x 100 x 3mm
diameter center support pole.
Warranty covers the frame for four years on any manufacturer
defaults and five years on the spanish recasens fabrics against
color fading.
200 SPANISH SERIES
The 200 Series are our Super Heavy Duty range with the largest
support profile, measuring 105 x 105 x 9mm in diameter. Four
years warranty period covers the frame against defects and
manufacturer defaults and five years on the canopy fabrics
against early color fading.
300 PVC SERIES
PVC Heavy Duty umbrellas are a super heavy duty range that
feature poly vinyl canopy fabric for maximum protection from
the elements.
Five years of warranty period is offered on the frame against
manufacturer defects and defualts. Five years applies to PVC
fabric against undue color fading.
Flare shade umbrella warranty excludes cover for:
• Deterioration due to abuse, neglect, vandalism,
burns of any kind, fires and natural disasters.
• Lack of matintenance or inappropriate use.
• Damage due to use of solvent or hardbrushes.
• Damage due to enviromental or phytosanitary pollution,
organic dirt pruduced by animals.
• Assembly defects or user error.
• Damage due to placing objects on top, or dropping.
• Unusual atmospheric conditions suchas ray, storms, etc.
UMBRELLA WARRANTY
PREMIUM SAVILLE 3 Years
CLASSIC PATIO 12 Months
CANTILEVER 12 Months
100 SPANISH SERIES 4 Years
200 SPANISH SERIES 4 Years
300 PVC SERIES 5 Years
Is your Umbrella not listed? Contact us for warranty information.
MAINTENANCE & CARE
Each Flare Shade umbrella should be packed down during
inclement weather conditions such as torrential rains, high
strength winds or hail. This is to protect the canopy, prevent
unintended load on the rib bar supports and maximize the
lifetime of your umbrella.
The best way to maintain your umbrella for long life is regularly
cleaning the top when required and keeping the framework
free of dust or moisture. You can wash the canopy fabric with
a generic solution of detergent and warm water, using a mop
to reach all sides of the material whilst the umbrella is fully
extended. Allow the canopy to fully air dry before closing and
packing down.
The frame components should be patted dry with a towel or
cloth if exposed to excess moisture, then sprayed with silicon
at the join between ribs and center pole to allow smooth
operation.
REPAIRS & SPARE PARTS
Should any Umbrella be damaged, contact the the Flare Shade
office. We will assess the damage and either suggest a repair
center, or advise that you return the item to our Warehouse/
Office. In the case of a warranty claim, Warranty Claim Forms are
available on our website.

IMPORTANT INFORMATION
Your Marquee is supplied with steel pins and tie down ropes.
These MUST always be attached. For use on hard surfaces,
weight plates, water weights or sandbags MUST be used.
These are accessories and need to be purchased separately.
All roof tension straps MUST be attached and tensioned. These
hold down methods will maximize safety, however, due to the
unpredictable nature of weather, they will not prevent damage.
All marquees are considered temporary structures and MUST
be packed down and stowed away in any adverse weather
conditions such as storm, rain, wind or other forces of nature.
INSTRUCTIONS
Please refer to ‘Set- Up’ instructions supplied within boxes, via
order confirmation or if lost or cannot be found please go to -
https://www.extreme-marquees.com.au/resource-centre/
WARRANTY
Warranty covers manufacture’s defaults only. Warranty does
NOTcover products or parts which have been altered or
modified in any manner. This warranty does NOT apply to
damage caused by wind, rain, storms or other forces of nature,
nor does it cover accidental or deliberate damage of the
product. Damage caused by these events may be covered
under your home or business insurance policy. This warranty
does NOT apply if the set up of the product does not conform
to the product instructions. This express warranty is provided in
lieu of all other warranties, expressed or implied.
Extreme Marquees is NOT responsible for products damaged
in transit.
If you are making a warranty claim for a manufactures fault for
reason other than above, please complete our warranty claim
form - https://www.extreme-marquees.com.au/resource-
centre/ and email it through to - logistics@extreme-
marquees.com.au
Please complete and return with photos of the manufactures
fault.
Alternatively, please fill out the Replacement Parts form and we
will arrange a quotation and dispatch parts as soon as possible
- https://www.extreme-marquees.com.au/marquee-spare-parts/
PRODUCTION &
DELIVERY TIME FRAMES
Flare Shade will endeavor to meet all customer due dates
and deadlines. However, as there are many aspects out of our
direct control such as third party delivery providers, we can not
guarantee a due date. As such, Flare Shade does not accept
liability for any missed due date nor do we accept any refund
request based on this premise.
Flare Shade has an outstanding reputation for meeting the
tightest due dates and our team will continue to strive to be
leaders in this aspect.
RETURNS POLICY
100% Satisfaction Guaranteed
As part of the Flare Shade experience, it is our commitment to
provide superior products. If you are not completely satisfied
with your Flare Shade purchase for any reason, we will make it
right.
You can return your product for a replacement or refund within
thirty (30) days of your purchase. The product must be in new,
unused condition.
Flare Shade does NOT accept returns for any custom printed
products unless the custom printed product has a fault under
our manufacturers warranty.
Flare Shade’s guarantee does not cover ordinary wear and tear
or damage caused by improper use, naturally caused accidents,
storm, rain, or wind gusts.
If you have received your Flare Shade purchase and it has a
manufacturing defect in the materials or workmanship please fill
out our warranty claim form available on the website and email
it through to admin@flare-shade.com.au