Guardian Safety Pendants Sentry User manual

Sentry
User Guide
Contents
What’s in the box…………………….2
Geo-Fencing…..…………………...7
Sentry Product Features……..……..3
Fall Detection……………………....8
Your Device…………………………..4
Fall Detection Fine Tuning………..9
Charging the Battery………………...4
Useful Codes……..……………….10
Turning the Device ON/OFF………..4
Troubleshooting………..…………11
Emergencies/ Phone Calls………....5
Safety Precautions……….………12
Testing Your Device………………....6
Terms and Conditions…….……..13
Page 1
© 2019. Guardian Safety Pendants. All Rights Reserved

What’s in the Box
1) Sentry with pre-installed 5) 1x Charging Accessory
rechargeable battery
2) 1x Wall Power Adapter
6) Sentry Quick Start User
Guide
3) 1x Charging Cable
4) 1x Lanyard with wheel lock
Page 2
© 2019. Guardian Safety Pendants. All Rights Reserved

Sentry Product Features
Feature
Description
One-Touch
Press the SOS button for 2-3 seconds
Operation
until you feel it vibrate, then release
Phone Icon Button
Press until it vibrates to speed-dial
one of your emergency contacts
Robust
77 grams –durable and sturdy
Signal Strength
Strongest of all the alert pendants. It will
work in areas where reception is weak
Loud
Crystal clear audio quality
Realtime GPS
Shows your location to your contacts
Location
using Google Maps
40+ Hour Battery
Many factors determine how long a
Charge
battery will last between charges. It is
recommended to charge daily
3G Mobile Network
Take it wherever you go
Volume Control
The long orange button (on the
lanyard side) controls the volume.
During a call, press the ‘+’for volume
up and ‘–’ for volume down.
Waterproof to IP65
Rain or a splash of water is okay but the
standard
unit is not submersible. See page 11 for
more information.
Fall Detection
Automatically notifies your emergency
contacts if a fall is detected
Page 3
© 2019. Guardian Safety Pendants. All Rights Reserved

Your Device
Charging Accessory
•Make sure that the micro-USB end is
connected to your silver charging accessory
•Connect the accessory to the silver charging
point on the side of the Sentry.
•Connect the larger end of the USB cable to the
Wall Power Adapter. When plugging into the wall,
ensure power is switched on.
•The blue light on the charging accessory and the blue light on the
Sentry remain lit when charging.
Turning the Device ON/OFF
To turn on the device: Press the On/Off Button for about 2
seconds until it vibrates (the front lights will also flash). The device
can be also turned on by putting it on charge with the cable.
To turn off the device: Press and hold
the On/Off Button for approximately 2
seconds. The device will vibrate and the
lights will flash to indicate it has switched
off.
Page 4
© 2019. Guardian Safety Pendants. All Rights Reserved

Emergencies/Phone Calls
In an Emergency
Press and hold the SOS button for 2-3 seconds
until the device vibrates and beeps. A text
saying "I need help!" (+ Google Maps Link with
their location) is then sent to your emergency
contacts either; 1) all at once, or 2) one at a
time (depending on what programming you have requested). The
device will call these contacts one at a time until someone
answers. The emergency contact must press ‘1’on their
phone keypad after answering or they will be disconnected
in 1 minute. If the device fails to connect to the first number, it
will call the second number after a 5-10 second delay.
When calling ONLY ONE phone number
Hold the Phone Icon Button for 2-3 seconds until the
device vibrates and beeps. You’ll then be connected
with the phone number of your choice. In this case,
no other calls or texts will go to the emergency
contacts. The Volume Buttons may also be
programmed as speed-dial buttons.
Hanging Up (button quick press)
If you want to end the phone call at any
time, press the Phone Icon button just once
briefly (you don’t have to hold it down).
Hanging up during an emergency sequence
will stop the Sentry from calling the other
emergency contacts.
Page 5
© 2019. Guardian Safety Pendants. All Rights Reserved

Testing Your Device
It’s recommended you test your Sentry every 1-3 months.
The SIM card registrant should periodically check the credit on
your SIM card, topping it up when it drops below $3.00.
Before Performing the Test
Your Guardian Safety Pendant has been programmed and is
ready to use. We highly recommend you read the ‘Quick Start
User Guide’to become familiar with your unit.
It would be helpful to have one of your contacts read it with you.
Performing the Test
1. Let your emergency contacts know you are testing the unit.
2. Press and hold the emergency button for 2-3 seconds until
it vibrates and beeps.
3. Texts will be sent either all at once or one at a time based
on your requested programming.
4. Contact #1 will be called first. When they answer, confirm
that they can hear you and you can hear them.
5. The contact must press 1 on their keypad within 1 minute
after answering their phone. This tells the Sentry that a real
person has answered instead of a machine, eliminates the
time limit on the call, and ceases to call the other contacts.
Failing to press 1 will automatically disconnect the call. The
Sentry will then proceed to call the next contact.
Page 6
© 2019. Guardian Safety Pendants. All Rights Reserved

Geo-Fencing
What is Geo-Fencing?
A geo-fence is a virtual perimeter for a real-world geographic area.
Creating a geo-fence allows you to set notifications for when a device
enters or exits a set area.
Setting up Geo-fences for a Sentry via SMS
1. Find the central point of your geo-fence in latitude and longitude. Use a
street address and an online converter (https://www.latlong.net/)
For example: “3A Devon Court, Warwick, Western Australia”in
https://www.latlong.net/ returns a latitude of -31.842190 and a longitude
of 115.802383
2. SMS the Sentry’s phone number to configure your geo-fence:
“0000,B05,Geo-fence number,Latitude,Longitude,Radius,IN Geo-fence
alarm,OUT Geo-fence alarm”
For example: 0000,B05,1,-31.842190,115.802383,50,1,1
This will set geo-fence 1for 3A Devon Court, have a radius of 50
meters,and text your number an entry and exit alarm when applicable.
To delete a geo-fence, SMS the Sentry: “B06,Geo-fence number”
For example: B06,1: This will delete the geo-fence 1and any associated
alerts.
3. When a geo-fence is setup, you will receive SMS alerts that tell you
when a device has entered or exited a designated geo-fence, as well as a
google maps link to the last known device location.
For example: you would receive the following text when the Sentry has
entered geo-fence 1.
(Touching the link in the text For details about what
you receive shows you the this text means, go to
location in Google Maps) Useful Codes (pg 10)
under Code A00 next to
“Explanation”
Page 7
© 2019. Guardian Safety Pendants. All Rights Reserved

Fall Detection
Automatic fall detection will measure your orientation and impact
with a surface. Generally, the device needs to drop at least 50cm
then remain still for 2-3 seconds to activate. If the unit senses that
you may have fallen, it will play a distinctive tune for your pre-
determined length of time.While the tune is playing, you may
cancel the alert messages before they are sent to the emergency
contacts. To cancel the alarm, briefly press any button.
Fall detection is particularly useful for those prone to blackouts or
epileptic seizures. It’s easy to turn fall detection off or on. Refer to the
Useful Codes (pg 10) or call us and we’ll make the change for you.
It is NOT recommended that you test the fall alert function while
wearing the device. If fall detection is on and you want to hear what
happens when a fall alert is triggered, hold the device just above
waist height over a soft surface (e.g. a carpeted area) and drop the
device. The tune will then play after a brief delay. Press any button
while the tune is playing to cancel the calls and texts before they’re
sent. DO NOT throw the device.
The fall alert works best when the Sentry is worn on a lanyard or
used in the belt pouch. Most of the time, when someone falls, they
are not unconscious. While this may happen, it’s always best to
press the SOS button in the event of a fall to be assured that your
emergency contacts will be notified.
NOTE: Fall detection is NOT 100% accurate; false alarms may occur. It’s also
possible that a fall may not be detected.
Page 8
© 2019. Guardian Safety Pendants. All Rights Reserved

Fall Detection Fine Tuning
There are 3 parameters that you can adjust on your Guardian
Sentry. All 3 adjustments can be made by sending a text
message to the phone number of your unit.
The default password of 0000 would be sent first, followed by the
code A29, and then the 3 numeric values representing the 3
parameter adjustments, each number separated by a comma,
ensuring there are no spaces in the text. The 3 settings are:
1) Switch the Fall Detection off or on (0000,A29,1,30,2)
The number 1means the Fall Alert setting is on and the number
Using 0instead of 1would turn off Fall Detection (e.g.
0000,A29,0,30,2)
2) Set the length of time which the warning sounds
(0000,A29,1,30,2)
The value can be set between 1-255 seconds. We recommend
between 20-40 seconds. The example time used here indicates
that the time of 30 seconds has been set. During the time the
alarm is sounding, the user can push any button on the Sentry to
cancel the alarm.
3) Sensitivity is given a value from 1-3 (0000,A29,1,30,2)
With 1 being the most sensitive (easiest to trigger the alert), and
3 being the least sensitive. The example used here indicated a
sensitivity setting of 2.
Page 9
© 2019. Guardian Safety Pendants. All Rights Reserved

Useful Codes
By sending the following ‘codes’in a text message to the Sentry, you can make
the following changes or receive important information.
NOTE: Always start the code with ‘0000’. For example, 0000,A00. Don’t add spaces.
Code
Response
A00
(0 = Zero)
LOCATING
DEVICE
Click the link on the incoming text to open Google Maps and see the user’s
location. Example return texts will read:
Location,010919,9:00,A,14,0Km/h,50%,https://maps.google.com/maps?q=xxx or
Location,010919,9:00,V,14,0Km/h,50%,https://maps.google.com/maps?q=xxx
Explanation: Message, Date (mmddyy), Time, A(current location) OR V(last
known location), Signal Strength (more than 10 is fine), Speed, Battery Power
remaining, Google Maps Location Link
B9F,GET,1,
2,3,4,5
SHOWING
CONTACTS
This will show you all the emergency contact phone numbers that are programmed.
For example: 0000,B9F,GET,1,2,3,4,5
A text will come back saying: (16 digit IMEI),1:0411111111,2:0422222222,3:etc
If no number is programmed in that slot, it will say NULL
B9F,ADD,1
:xx,2:xx
PROGRAM
CONTACTS
When (re)programming emergency contacts, choose a contact number
and program them using numbers 1-5 next to the new number. So, to
reprogram contacts 1, 2, and 5, you would send this text:
For example: 0000,B9F,ADD,1:0411111111,2:0422222222,5:0455555555
BA0,xx,xx,
xx
(0 = zero)
PROGRAM
SPEED
DIAL
BUTTONS
To Program the Speed-dial buttons Note: they don’t have to be one of the emergency contacts
For example: 0000,BA0, 0412345678,0498765432,0455555555
Long Press Volume up to speed dial: 0412345678
Long Press Volume down to speed dial: 0498765432
Long Press Phone Icon to speed dial: 0455555555
B99,CALL,
xx,ADD/
DEL,34
LOCATING
WITH CALL
To enable a contact number receiving a text of the user’s location when
calling the Sentry, text: 0000,B99,CALL,0411111111,ADD,34
To disable a contact number receiving a text of the user’s location when
calling the Sentry: 0000,B99,CALL,0411111111,DEL,34
B99,CALL,
xx,ADD,72
AUTO
ANSWER
To enable the Sentry to be automatically answered when called by a
specific phone number, text:
0000,B99,CALL,0411111111,ADD,72
B71,1 OR
B71,0
WHO CAN
CALL THE
SENTRY
To allow anyone to be able to call the Sentry (default), text:
0000,B71,1
To allow only emergency contacts to be able to call the Sentry, text:
0000,B71,0
Page 10
© 2019. Guardian Safety Pendants. All Rights Reserved