Heavenly Soundworks FIVE17 User manual

Owner’s Manual
Version 1.2

www.heavenlysoundworks.comPage 2
Thank you for purchasing our FIVE17 loudspeaker system!
At Heavenly Soundworks our hope is that this system delivers incredible
musical experiences for years to come!
Our aim is musical perfection, and what we mean by that is that we want
to reproduce the incoming musical signal in such a way that even the most
discerning listener could not tell the difference between what they hear
through our speakers, and what was heard at the recording studio.
In order to realize that goal, we have to pay close attention to even the
smallest details during the speaker design process.
From choosing, sourcing, and testing our speaker drivers out of the hundreds
that are available, to determining the exact enclosure shapes, sizes and
densities to best suit them.
Next, we build prototypes, test and tune... and test and tune... and test and
tune, until our goal is achieved; a flat frequency response within +/- 1dB! By
the way, only highly trained, sensitive listeners can discern the difference of 1
dB. Most well-respected audiophiles can only notice a change of 3dB.
This perfectionist level of performance is only possible using the latest in
speaker building technology, from speaker driver manufacturing techniques
to computer modeling of enclosures, and meticulous digital processing.
Although sometimes subtle, all speaker drivers come with imperfections
in sound quality, but by starting with the best drivers, and using digital
processing we can remove all of the imperfections to an imperceptible level.
Active speakers are the only feasible way to achieve this level of
performance! We will never build passive speakers again, that would be going
backwards in time and technology.
Heavenly Soundworks | Onward | Upward | Forward
WELCOME

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If you have any questions about your Heavenly Soundworks
Loudspeaker System, please do not hesitate to reach out to us at
Support@HeavenlySoundworks.com
The most up to date information about our products can always be
found on our website:
www.HeavenlySoundworks.com

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2 Welcome
4 Contents
6 About
Heavenly Soundworks
FIVE17
7 Quick Start
8Overview
10 System Features
Connections
Power Mode
Source Selection
Thermal Protection
Driver Protection
System Presets
LED Indicators and Button
Front LED Indicator
Remote Control
16 Use Cases
“Primary” and “Secondary” Connection
Digital Configuration
Analogue Configuration
CONTENTS

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18 Specs
Frequency Response
Product Configuration
Weight
Dimensions
Power
Max SPL
Connections
Graphs
20 Care & Maintenance
Care
Cleaning
22 Warranty
Limited Warranty
Terms and Conditions
24 Important Safety Information
26 Notes

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Heavenly Soundworks
At Heavenly Soundworks we offer premium audio products that deliver the
highest level of audio performance. Using the latest technology available we
create the ultimate listening experience, without all of the complications.
FIVE17
The Heavenly Soundworks FIVE17 is an active loudspeaker system that
delivers incredible, room-filling sound in a small package. Designed to be
most comfortable in small to medium sized listening rooms or as studio
monitors, their smooth and flat sound signature rivals that of much larger
loudspeakers at a fraction of their cost. Don’t be fooled by their small stature,
these are mighty!
Each FIVE17 is designed, engineered, and hand built in the USA.
Each set goes through a thorough break-in period and quality check
before they leave our facility, ensuring that your experience meets our high
standards right out of the box.
Designing and building perfect loudspeakers takes time, patience and
determination (or what we like to call... passion)
This is our passion.
ABOUT

Quick Start Guide
1.
3.
2.
4.
5.
Unbox
Carefully remove loudspeakers,
cables, and documentation.
When handling avoid touching
drivers or passive radiators to
prevent any accidental damage.
Connections
First, connect the “Primary”
Loudspeaker to the “Secondary”
Loudspeaker using the provided
S/PDIF Cable. Next, connect
source components to the back
of the system. The system will
automatically switch to the correct
input when it senses an audio signal.
(For a more detailed description of each input
please refer to the “Use Cases” section of the
Owner’s Manual.)
Enjoy!
Grab the remote, sit down, and
queue up your favorite tunes!
Placement
Place loudspeakers in their listening
position with enough space
behind the speaker to access the
connections and power switch.
(Final placement will depend on your listening
environment)
Connect Power
Connect the supplied power cable to
the back of the speaker, and turn the
power switch to the On (|) position.
*If using matching stands, please follow
assembly instructions included with stands.
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OVERVIEW
1. Tweeter
2. Midrange
3. Woofer
4. Passive
Radiator
5. Passive
Radiator
5. LED Indicator
and IR Receiver
(Primary Speaker
Only)

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1. Balanced
Analogue I/O
2. Unbalanced
Analogue I/O
3. USB Factory Service Port
(Authorized Use Only)
4. LED Indicators
and Button
7. Optical (Toslink)
6. S/PDIF Digital
I/O
9. Power Input
10. Power Switch
5. AES Digital
I/O
8. Serial Number

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Connections
The FIVE17 Loudspeaker System has many connection options, as seen in the
diagram on the previous page.
It is advised to make source connections prior to connecting to power and
powering on. Once all of your source components are connected properly it
is safe to power on the system.
*For a more detailed description of the available connections please review the “Use Cases”
section of this manual on page 14.
Power Mode
This system has a Power Switch located on the back of each speaker.
When the power switch is left in the on (|) position this system will
automatically enter a Standby/Low Power mode after 5 minutes with no
audio signal. The system will also power back on when an active signal is
detected.
Alternatively, you can power the system off using the included remote
control, or by flipping the power switch to the off (O) position (the switch will
then need to be flipped back on (|) when ready to listen again).
*the active signal detection system relies on a clean audio signal in order to function as
designed. Depending on the quality of the source components used, some components
may send out low levels of noise even when powered off, in this case the FIVE17 system will
remain powered on as an active signal is being detected. Due to this, we recommend test-
ing the auto power on/off feature with your components to ensure it is working as intended.
You can check this functionality by looking at the LED light on the “Primary Speaker” or by
looking at the back of either speaker, if the signal has been off for at least 5 minutes then all
of the LED lights should be off, and the amplifiers are powered down. If one of the lights re-
mains on then the amplifiers are powered on, using energy, and creating heat (backplate will
remain warm to the touch). We recommend using quality source components that do not
use noisy connections. However, if this is unavoidable, we would recommend that you power
the loudspeakers off when not in use in order to conserve energy, and prolong the life of the
product.
SYSTEM FEATURES

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Source Selection
Your FIVE17 loudspeaker system automatically scans for active audio signals,
and locks on to the correct input when a signal is detected.
When no signal is detected on the active input for 15 seconds the system is
muted, and will scan for a signal from the other sources.
Thermal Protection
All amplifiers produce heat, even highly efficient Class D amplifiers such as
those integrated into the FIVE17 system. Therefore, two thermal protection
features are in place to prevent overheating the system.
Thermal Limiting: if the amplifiers are reaching their maximum temperature
the output is lowered by 6dB. Additionally, the protect indication starts
blinking once every second. (see page 14 for more details)
Thermal Shutdown: if the maximum temperature is reached, the amplifier is
switched off to protect it from damage. Additionally, the protect indication
starts blinking twice every second.
When the amplifier has cooled down to a safe operating temperature, the
thermal protection resets and the system resumes to normal operation.
To prevent overheating, never cover the ventilation holes on the backplate of
the speaker and never place the speaker near a heat source.
Driver Protection
This system includes built in limiters which will automatically engage when
necessary, and prevent the drivers from being overdriven. When this happens
you will see a blinking red light on the back of each speaker and on the front
of the “Primary” speaker.
There is no risk of damage running this system at it’s limits, however for
the purest listening experience be sure that there is no red light flashing
(clipping) at any time.

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System Presets
Heavenly Soundworks loudspeakers are precisely tuned for the discerning
audiophile listener. We have incorporated three distinctive tunes, each
meticulously designed for a specific volume range (at your listening position).
These presets can be selected using the included remote control. (see page 15)
These tunes were determined using the latest science available concerning
the sensitivity of human hearing at different volume levels. For example,
you have probably seen or heard a speaker reviewer say that a particular
speaker sounded best at, or above, a certain volume or loudness. In actuality,
the speakers sound / performance did not change, the listener’s hearing did
between the different levels of volume.
Across the different volume levels, our ears were created to hear the sounds
of the human voice and the songs of birds more than anything else.
This unbalanced sensitivity of our hearing is more dramatic at lower volumes,
and less dramatic as we turn the volume knob up. This can be seen in the
graph shown on the next page which plots the much researched, “Equal-
Loudness Contours”.
Each preset is intended to be used at the following volume levels (when
measured at the listening position):
*Each set of our loudspeakers are shipped from the factory in Preset 1 (Pure Signal)
Preset 1:
Pure Signal (critical listening at higher volumes of >80dB)
Preset 2:
Equal Loudness Setting 1 (mid-70dB to low 80dB’s)
Preset 3:
Equal Loudness Setting 2 (lower volumes up to the mid-70dB’s)
*Volume levels should be measured with a sound level meter or smartphone with sound pressure
level app from the listening position
SYSTEM FEATURES

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LED Indicators and Button
On the back of each FIVE17 Loudspeaker is a series of LED Indicators and a
selection button.
The top (Red) LED indicates the following;
Random Blinking = Amplifiers hitting pre-
programmed limits to protect drivers
Steady On = Fatal / DC Error
Blinking once per second = High Temperature
Blinking twice per second = Over Temperature
The Green LED’s indicate which DSP Preset is
selected, and will remain lit when the system is
powered on and not in standby mode.
When a digital source is selected, the current channel setting (Left or Right)
can be displayed by holding the select button for 3 seconds until the selected
channel mode starts blinking. (Left, Right, or L+R)
Front LED Indicator
The LED on the front of the “Main” Speaker can indicate the following:
• Green = Unit On
• Green, Flashing = IR Command Received
• Green, Red Flashing = Signal Clipping
• Red, Blinking 1x/sec = High Temperature (output limited)
• Red, Blinking 2x/sec = Over Temperature (output off)
SYSTEM FEATURES
P1 / Left
Select
P2 / Right
P3 / L+R

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Remote Control
The provided remote
control offers the
following functions;
1. Power
2. Volume Up
3. Volume Down
4. Move Left
5. Move Right
6. Mute
7. Function 1
8. Function 2
9. Function 3
10. Function 4
11. Select
*Not all remote commands may be needed/used
*The Left and Right Arrows (buttons 4 and 5 above) can be used to manually switch between input
options, however it is recommended to keep the system in “Auto-Detect” mode.
F1 F2
F3
F4
7
1
4
3
6
2
8
9
10
11
5

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This Loudspeaker System is compatible with many different source
components both Analogue and Digital. In order to accommodate the widest
range of potential input options, the setup is as follows.
Each set of FIVE17 Loudspeakers is designed to be used in a “Primary” and
“Secondary” configuration, where the “Primary” detects audio signal and
receives commands from the remote control, then sends that information to
the “Secondary”. The “Primary” speaker can be identified in two ways:
1.) You will see a small LED and IR Receiver on the front baffle right next to
the Heavenly Soundworks badge. 2.) The speaker with the lower numerical
serial number (located on the back of the speaker)
The “Primary” speaker is your left channel. The “Secondary” speaker is your
right channel. (This is programmed into the system for the digital domain,
however please be sure to connect the proper inputs when using Unbalanced
Analogue as both “left” and “right” inputs are active in both speakers)
Primary/Secondary
Connection:
The connection between
“Primary” and “Secondary”
loudspeakers is made
using the S/PDIF OUT
connection from the
“Primary” to the S/PDIF
IN connection on the
“Secondary” as shown
here.
USE CASES
AES in through
unbal
analogue in through
AES in through
P1 / Left
S/PDIF
Select
P2 / Right
P3 / L+R
optical
t
u
p
n
i
t
u
p
t
u
o

*If you have questions about the proper setup with your particular equipment, please do not
hesitate to reach out to us at Support@HeavenlySoundworks.com
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Digital Configuration:
For connecting to digital source
components you can choose
between the Digital AES, S/
PDIF, or Optical inputs (or any
combination of those three)
on the “Primary” speaker. The
signal will then be passed to
the “Secondary” via the S/PDIF
OUT connection.
Volume of the system is then
controlled by the provided
remote control.
Analogue Configuration:
For connecting to analogue
source components you can
choose between the Balanced
or Unbalanced Analogue
inputs (or both if you have
multiple sources).
In the analogue domain,
volume of the loudspeaker can
be controlled by the FIVE17
system using the included
remote control and/or by your
source and it’s volume control.
*If it is preferred to utilize your source for volume control, it is advised that only the analogue
inputs be used, as the internal volume control of the FIVE17 system will need to be turned up to a
“reference” level. If the digital signal were to then become active, the resulting sound output would
be at a very high volume until turned down by the remote control.
AES in through
unbal
analogue in through
AES in through
P1 / Left
S/PDIF
Select
P2 / Right
P3 / L+R
optical
t
u
p
n
i
t
u
p
t
u
o
AES in through
unbal
analogue in through
AES in through
P1 / Left
S/PDIF
Select
P2 / Right
P3 / L+R
optical
t
u
p
n
i
t
u
p
t
u
o

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Frequency Response
• 30 HZ - 20,000 HZ +/- 1 db
• 27 HZ - 20,000 HZ +/- 3 db
• - 6 db @ 24 HZ
Product Configuration
• 1 x 5” High Power/High Excursion 4 layered voice coil woofer
• 2 x 8” Lightweight Aluminum Alloy, High Excursion Passive Radiators
• 1 x 3-1/2” Lightweight Aluminum Alloy Midrange w/ neo balanced motor
structure and 4 layer underhung voice coil
• 1 x 1” Treated Soft Dome Tweeter w/ Ferrofluid Cooled and Heat Sinked
High Power Neodymium Motor
• 3 x Class D Amplifiers with NCore® technology for the ultimate in clarity,
resolution, and musicality
Weight
• 24 Lbs. (each)
Dimensions
• 15.25” H x 8.5” W x 11.5” D
Power
• 125 W (Woofer)
• 125 W (Midrange)
• 100 W (Tweeter)
Max SPL @ 1 Meter (with musical source)
• 108 db continuous
• 113 db short term
• 117 db peak
Connections
• Analogue (Balanced XLR in and through) (Unbalanced RCA Input)
• Digital (AES in and through) (S/PDIF in and through) (Optical TosLink
Input)
SPECS

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Quasi-Anechoic
Frequency Response
(measured @ 1 Meter)
Overlay of Nearfield
Measurements for
each driver
Off Axis Frequency
Response from 0 to
40 degrees
(Measured in room @
1 ft.)
Average Low End
Response (using
ground plane
measurement)
flat within 1db at 27Hz
and 3db at 25Hz

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Care:
As mentioned in the “System Features” section of this manual, this
loudspeaker system is equipped with Thermal Protection features. However,
to prevent overheating, never cover the ventilation holes on the backplate of
the speaker, and never place the speaker near a heat source.
In order to maintain the beautiful finish of the wooden cabinet, avoid placing
these loudspeakers in direct sunlight as prolonged exposure can fade the
wood finish.
Cleaning:
The proper cleaning of your loudspeakers will keep them looking great and
functioning flawlessly for years to come. Please follow the below instructions.
For the cabinet (both wood and leather), the mid-range and bass drivers, and
the passive radiators: use a damp microfiber cloth to wipe down the surface
and remove any dust. Next, repeat the process with a dry microfiber cloth
ensuring all moisture has been removed. DO NOT touch the soft dome of the
tweeter!
For the tweeter, gently blow off any dust being careful not to touch the dome
as that may cause damage.
CARE / MAINTENANCE
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