HELLER HMW20SS User manual

20L Electronic Stainless Steel Microwave
User Manual
Model Number: HMW20SS
IMPORTANT SAFETY INSTRUCTIONS. READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.

Read and follow the instructions in this user manual even if you feel you are familiar with the product,
and find a place to keep it handy for future reference.
For your convenience record the complete model number (located on the product identification plate)
and the date you received the product, together with your purchase receipt and attach to the warranty
and service information. Retain in the event that warranty service is required.
NOTE: The rating of this product (as marked on the product identification plate) is based on specific
loading tests. Normal use or the use of other recommended attachments may draw significantly less
power.
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY
Failure to observe the following safety precautions may result in harmful exposure to microwave energy.
1. DO NOT attempt to operate this oven with t
he door open or to tamper with the safety interlocks
or to insert anything into the safety interlock holes.
2.
DO NOT place any object between the oven front face and the door or allow food or cleaner
residues to accumulate on sealing surfaces. Ensure that th
e door and sealing surfaces are kept
clean, by wiping after use.
3.
DO NOT operate the oven if it is damaged. It is particularly important that the oven door closes
properly and that there is no damage to the
a. Door (bent)
b. Door hinges and latches (broken or loose)
c. Door seals and sealing surfaces.
4. The oven should not be adjusted or repaired by anyone other than a properly qualified service
microwave service technician.
CONTENTS
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY
1
IMPORTANT SAFEGUARDS
2
SPECIFICATIONS
3
INSTALLATION
4
RADIO INTERFERENCE
4
MICROWAVE COOKING PRINCIPLES
4
GROUNDING INSTRUCTIONS
5
BEFORE YOU CALL FOR SERVICE
5
UTENSIL GUIDE
5
PART NAMES
6
CONTROL PANEL
7
HOW TO SET THE OVEN CONTROLS
8
CLEANING AND CARE
10
AUSTRALIAN CUSTOMER SERVICE
10
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IMPORTANT SAFEGUARDS
When using any electrically powered product, basic safety precautions should always be
followed, including the following:
PLEASE READALL INSTRUCTIONS CAREFULLY BEFORE USING THIS PRODUCT
WARNING: To reduce the risk of burns, electric shock, fire, injury to persons or exposure to excessive
microwave energy:
1. Read all instructions before using the
appliance.
2. Use this appliance only for its intended use
as described in this manual. Do not use
corrosive chemicals or vapors in this
appliance. This type of oven is specifically
designed to heat, cook or dry food. It is not
designed for industrial or laboratory use.
3. Do not operate the oven when empty.
4. Do not operate this appliance if it has a
damaged cord or plug, if it is not working
properly or if it has been damaged or
dropped. If the supply cord is damaged, it
must be replaced by the manufacturer or its
service agent or a similarly qualified person
in order to avoid a hazard
5. WARNING: Only allow children to use the
oven without supervision when adequate
instructions have been given so that the child
is able to use the oven in a safe way and
understands the hazards of improper use.
6. To reduce the risk of fire in the oven cavity:
When heating food in plastic or paper
container, check the oven frequently for the
possibility of ignition.
Remove wire twist-ties from paper or plastic
bags before placing bag in oven.
If smoke is observed, switch off or unplug the
appliance and keep the door closed in order
to stifle any flames.
Do not use the cavity for storage purposes.
Do not leave paper products, cooking
utensils or food in the cavity when not in use.
7. WARNING: Liquid or other food must not be
heated in sealed containers since they are
liable to explode.
8. Microwave heating of beverage can result in
delayed eruptive boiling, therefore care has
to be taken when handling the container.
9. Do not fry food in the oven. Hot oil can
damage oven parts and utensils and even
result in skin burns.
10. Eggs in their shell and whole hard-boiled
eggs should not be heated in microwave
ovens since they may explode even after
microwave heating has ended.
11. Pierce foods with heavy skins such as
potatoes, whole squashes, apples and
chestnuts before cooking.
12. The contents of feeding bottles and baby jars
should be stirred or shaken and the
temperature should be checked before
serving in order to avoid burns.
13. Cooking utensils may become hot because
of heat transferred from the heated food.
Potholders may be needed to handle the
utensil.
14. Utensils should be checked to ensure that
they are suitable for use in microwave oven.
15. WARNING: It is hazardous for anyone other
than a trained person to carry out any service
or repair operation which involves the
removal of any cover which gives protection
against exposure to microwave energy.
16. This product is a Group 2 Class B ISM
equipment. The definition of Group 2 which
contains all ISM (Industrial, Scientific and
Medical) equipment in which radio-frequency
energy is intentionally generated and/or used
in the form of electromagnetic radiation for
the treatment of material, and spark erosion
equipment. Class B equipment is suitable
for use in domestic establishments and in
establishments directly connected to a low
voltage power supply network which supplies
buildings used for domestic purpose.
17. This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities, or
lack of experience and knowledge, unless
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they have been given supervision or
instruction concerning use of the appliance
by a person responsible for their safety.
18. Children should be supervised to ensure that
they do not play with the appliance.
19. The microwave oven is to be used
freestanding only.
20. WARNING: Do not install oven over a range
cooktop or other heat-producing appliance,
otherwise warranty will be voided.
21. The microwave oven shall not be placed in a
cabinet.
22. The door or the outer surface may get hot
when the appliance is operating.
23. The temperature of accessible surfaces may
be high when the appliance is operating.
24. The appliance shall be placed against a wall.
25. WARNING: If the door or door seals are
damaged, the oven must not be operated
until it has been repaired by a competent
person
26. The appliance is not intended to be operated
by means of an external timer or separate
remote-control system.
27. The microwave oven is for household use
only and not for commercial use.
28. Never remove the distance holder in the
back or on the sides, as it ensures a
minimum distance from the wall for air
circulation.
29. Please secure the turn table before you
move the appliance to avoid damages.
30. Caution: It is dangerous to repair or maintain
the appliance by no other than a specialist
because under these circumstances the
cover have to be removed which assures
protection against microwave radiation. This
applies to changing the power cord or the
lighting as well. Send the appliance in these
cases to our service centre.
31. The microwave oven is intended for
defrosting, cooking and steaming of food
only.
32. Use gloves if you remove any heated food.
33. Caution! Steam will escape, when opening
lids or wrapping foil.
34. If smoke is emitted, switch off or unplug the
appliance and keep the
door closed in order to stifle any flames.
35. WARNING: The microwave oven is
intended for heating food & beverages.
Drying of food or clothing and heating of
warming pads, slippers, sponges, damp cloth
and similar may lead to risk of injury, ignition
or fire.
SPECIFICATIONS
Power Consumption:
230-240V~50Hz, 1200W (Microwave)
Output:
700W
Operation Frequency:
2450MHz
Outside Dimensions:
H262 × W452 × D333mm
Oven Cavity Dimensions:
H198 × W315 × D297mm
Oven Capacity:
20 Litres
Cooking Uniformity:
Turntable System
Net Weight:
Approx.10.5kg
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INSTALLATION
1. Make sure that all the packing materials are
removed from the inside of the door.
2. WARNING: Check the oven for any damage,
such as misaligned or bent door, damaged
door seals and sealing surface, broken or
loose door hinges and latches and dents
inside the cavity or on the door. Do not
remove the wave guide cover. If there is any
damage, do not operate the oven and return
to place of purchase.
3. This microwave oven must be placed on a
flat stable surface to hold its weight and the
heaviest food likely to be cooked in the oven.
4. Do not place the oven where heat, moisture,
or high humidity are generated, or near
combustible materials.
5. For correct operation, the oven must have
sufficient airflow. Allow 20cm of space above
the oven, 10cm at back and 5cm at both
sides. Do not cover or block any openings on
the appliance. Do not remove feet.
6. Do not operate the oven without glass tray,
roller support, and shaft in their proper
positions.
7. Make sure that the power supply cord is
undamaged and does not run under the
oven or over any hot or sharp surface.
8. The socket must be readily accessible so
that it can be easily unplugged in an
emergency.
9. Do not use the oven outdoors.
RADIO INTERFERENCE
Operation of the microwave oven can cause
interference to your radio, TV, or similar
equipment.
When there is interference, it may be reduced or
eliminated by taking the following measures:
1. Clean door and sealing surface of the oven.
2. Reorient the receiving antenna of radio or
television.
3. Relocate the microwave oven with respect
to the receiver.
4. Move the microwave oven away from the
receiver.
5. Plug the microwave oven into a different
outlet so that microwave oven and receiver
are on different branch circuits.
MICROWAVE COOKING PRINCIPLES
1. Arrange food carefully. Place thickest areas
towards outside of dish.
2. Watch cooking time. Cook for the shortest
amount of time indicated and add more as
needed. Food severely overcooked can
smoke or ignite.
3. Cover foods while cooking. Covers prevent
spattering and help foods to cook evenly.
4. Turn foods over once during microwave
cooking to speed cooking of such foods as
chicken and hamburgers. Large items like
roasts must be turned over at least once.
5. Rearrange foods such as meatballs halfway
through cooking both from top to bottom and
from the center of the dish to the outside.
4

GROUNDING INSTRUCTIONS
This appliance must be grounded. This oven is
equipped with a cord having a grounding wire
with a grounding plug. It must be plugged into a
wall receptacle that is properly installed and
grounded. In the event of an electrical short
circuit, grounding reduces risk of electric shock by
providing an escape wire for the electric current.
It is recommended that a separate circuit serving
only the oven be provided. Using a high voltage is
dangerous and may result in a fire or other
accident causing oven damage.
WARNING Improper use of the grounding plug
can result in a risk of electric shock.
Note:
1. If you have any questions about the
grounding or electrical instructions, consult a
qualified electrician or service person.
2. Neither the manufacturer nor the dealer can
accept any liability for damage to the oven or
personal injury resulting from failure to
observe the electrical connection
procedures.
The wires in this cable main are colored in
accordance with the following code:
Green and Yellow = EARTH
Blue = NEUTRAL
Brown = LIVE
BEFORE YOU CALL FOR SERVICE
If the oven fails to operate:
1. Check to ensure that the oven is plugged in
securely. If it is not, remove the plug from the
outlet, wait 10 seconds, and plug it in again
securely.
2. Check for a blown circuit fuse or a tripped
main circuit breaker. If these seem to be
operating properly, test the outlet with
another appliance.
3. Check to ensure that the control panel is
programmed correctly and the timer is set.
4. Check to ensure that the door is securely
closed engaging the door safety lock system.
Otherwise, the microwave energy will not
flow into the oven.
IF NONE OF THE ABOVE RECTIFIES THE SITUATION, THEN CONTACT AQUALIFIED TECHNICIAN.
DO NOT TRY TO ADJUST OR REPAIR THE OVEN YOURSELF.
UTENSIL GUIDE
1. The ideal material for a microwave utensil is
transparent to microwave, it allows energy to
pass through the container and heat the food.
2. Microwave cannot penetrate metal, so metal
utensils or dishes with metallic trim should not
be used.
3. Do not use recycled paper products when
microwave cooking, as they may contain
small metal fragments which may cause
sparks and/or fires.
4. Round /oval dishes rather than
square/oblong ones are recommend, as food
in corners tends to overcook.
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The list below is a general guide to help you select the correct utensils.
COOKWARE
MICROWAVE
Heat–Resistant Glass
Yes
Non Heat–Resistant Glass
No
Heat–Resistant Ceramics
Yes
Microwave–Safe Plastic Dish
Yes
Kitchen Paper
Yes
Metal Tray
No
Metal Rack
No
Aluminum Foil & Foil Containers
No
PART NAMES
1. Door Safety Lock System
2. Oven Window
3. Turntable Roller
4. Door Release Button
5. Control Panel
6. Wave Guide
(Do not remove the mica plate covering
the wave guide)
7. Glass Turntable
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CONTROL PANEL
MENU ACTION SCREEN
Cooking time, power, action indicators, and clock time is
displayed.
POWER LEVEL
Touch this button a number of times to set microwave
cooking power level.
WEIGHT DEFROST
Touch to defrost food by weight.
CLOCK
Touch this button to enter the correct time of day.
PRESET
Touch to set a preset cooking program.
AUTO COOK
Press for instant settings to cook popular food.
STOP/CANCEL
Press to cancel setting or reset the oven before setting a
cooking program.
Press once to temporarily stop cooking, or twice to cancel
cooking altogether.
It is also used for setting child lock.
WEIGHT/TIME
Rotate the dial to input clock time, cooking time or to enter
food weight.
START/QUICK START(the dial)
Touch to start a cooking program.
Simply touch it a number of times to set cooking time and
the oven will cook immediately at full power level.
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HOW TO SET THE OVEN CONTROLS
SETTING THE CLOCK
Suppose you want to set the oven clock time to
8:30:
1. In standby mode, press the CLOCK button
repeatedly to set the clock to 12 or 24 hour
time.
2. Turn the WEIGHT/TIME dial to indicate the
hour digit 8.
3. Press CLOCK button.
4. Turn the WEIGHT/TIME dial to indicate the
minute digits until the screen shows 8: 30.
5. Press CLOCK to confirm the setting.
Note: You can press the CLOCK button once
to check clock time during cooking.
MICROWAVE COOKING
For microwave cooking, the longest cooking
time is 95 minutes; you can select power level
by pressing the POWER LEVEL button
repeatedly.
For example, suppose you want to cook for 1
minute at 60% of microwave power.
1. Press the POWER LEVEL button
repeatedly to select power level.
Display
Cooking Power
100
100%
80
80%
60
60%
40
40%
20
20%
00
0
2. Turn the WEIGHT/TIME dial to 1:00.
3. Press the START/QUICK START button.
Note:
1. You can check the cooking power when
cooking is in progress by pressing the
POWER LEVEL button.
After the cooking/defrosting time elapses,
the oven will signal and “End” will show up
on the screen, press the STOP/CANCEL
button or open the oven door to clear the
screen.
QUICK START
This feature allows you to start the oven quickly.
The longest cooking time is 10 minutes.
In standby mode, press the START/QUICK
START button in quick succession to set the
cooking time, the oven starts working at full
power level immediately.
WEIGHT DEFROST
The oven allows the defrosting food based on
the weight you entered. The time and the
defrosting power are adjusted automatically
once the weight is programmed. The food
weights range from 100g to 1800g.
Suppose you want to defrost 600g of shrimp.
1. Place the shrimp to be defrosted into the
oven and close the door.
2. Press the WEIGHT DEFROST button
once.
3. Turn the WEIGHT/TIME dial to enter
weight 600g.
4. Press the START/QUICK START button.
Note: In the middle of defrosting time, the
system will pause and signal to remind you to
turn over the food.
PRESET
Preset function allows the oven to start up in a
later time. Suppose now the clock running at
11:10 and you want the oven to start cooking at
11:30.
Set a cooking program.
1. Touch the PRESET button.
2. Turn the WEIGHT/TIME dial to indicate the
hour digit.
3. Touch the PRESET button.
4. Turn the WEIGHT/TIME dial to indicate the
minute digits.
5. Press PRESET to confirm the setting.
Note:
•When set, you can check the preset time
by pressing the PRESET button.
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•When it reaches the preset time, beeps can
be heard to signal the preset cooking
program begins.
•To cancel the Preset feature, press
PRESET button and then press
STOP/CANCEL button.
•Quick Start and Weight Defrost can not be
preset.
MULTISTAGE COOKING
Your oven can be programmed for up to 2
automatic cooking sequences.
Suppose you want to set the following cooking
program.
Microwave Cooking
↓
Microwave Cooking (with lower cooking power)
1. Press the POWER LEVEL button
repeatedly to select power level.
2. Turn the WEIGHT/TIME dial to set cooking
time.
3. Press the POWER LEVEL button
repeatedly to select power level.
4. Turn the WEIGHT/TIME dial to set cooking
time.
5. Press START/QUICK START.
Note:
Quick Start and Weight Defrost can not be set
in the multistage cooking mode. Auto Cook
could be only set in the first stage.
The respective lights will turn on to indicate
which stage the oven is operating in. After total
time has elapsed, beeps will sound.
CHILD LOCK
Use to prevent unsupervised operation of the
oven by little children. The child lock indicator
will show up on display screen, and the oven
can not be operated while the Child Lock is set.
To set the Child Lock: In standby mode, hold
down the STOP/CANCEL button for 3 seconds,
a beep sounds and lock indicator lights. In the
locked mode, all buttons are disabled.
To cancel the Child Lock: Hold down the
STOP/CANCEL button for 3 seconds until lock
indicator on display goes off.
AUTO COOK
For food or the following cooking mode, it is not necessary to program the duration and the cooking
power. It is sufficient to indicate the type of food that you wish to cook as well as the weight of this food.
You may need to turn food over at the middle of cooking time to obtain uniform cooking.
For example: to cook 400g of fish.
1. Press AUTO COOK repeatedly to select corresponding food code.
2. Rotate the WEIGHT/TIME dial to indicate a weight of 400g.
3. Press the START/QUICK START button.
Auto Cook Menus
Code Food/cooking mode
For milk/coffee, potato, parameters are not food
weight but number of servings.
For popcorn, there is only one choice.
For spaghetti, add boiled water before cooking.
The result of auto cook depends on factors such as
fluctuation of voltage, the shape and size of food,
your personal preference as to the doneness of
certain foods and even how well you happen to place
food in the oven. If you find the result at any rate not
quite satisfactory, please adjust the cooking time a
little bit accordingly.
01 Milk/Coffee (200ml/cup)
02
Rice (g)
03 Spaghetti (g)
04 Potato (230g/unit)
05
Auto Reheat (g)
06
Fish (g)
07 Popcorn (99g)
08 Pizza (g)
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CLEANING AND CARE
1. Turn off the oven and remove the power plug
from the wall socket before cleaning.
2. Keep the inside of the oven clean. When
food splatters or spilled liquids adhere to
oven walls, wipe with a damp cloth. Mild
detergent may be used if the oven gets very
dirty. Avoid the use of spray and other harsh
cleaners as they may stain, streak or dull the
door surface.
3. The outside surfaces should be cleaned with
a damp cloth. To prevent damage to the
operating parts inside the oven, water should
not be allowed to seep into the ventilation
openings.
4. Wipe the both sides of the door and window,
the door seals and adjacent parts frequently
with a damp cloth to remove any spills or
spatters. Do not use abrasive cleaner.
5. Do not allow the control panel to become wet.
Clean with a soft, damp cloth. When cleaning
the control panel, leave oven door open to
prevent oven from accidentally turning on.
6. If steam accumulates inside or around the
outside of the oven door, wipe with a soft
cloth. This may occur when the microwave
oven is operated under high humidity
condition.And it is normal.
7. It is occasionally necessary to remove the
glass tray for cleaning. Wash the tray in
warm sudsy water or in a dishwasher.
8. The roller ring and oven floor should be
cleaned regularly to avoid excessive noise.
Simply wipe the bottom surface of the oven
with mild detergent. The roller ring may be
washed in mild sudsy water or dishwasher.
When removing the roller ring from cavity
floor for cleaning, be sure to replace in the
proper position.
9. Remove odors from your oven by combining
a cup of water with the juice and skin of one
lemon in a deep microwaveable bowl,
microwave for 5 minutes. Wipe thoroughly
and dry with a soft cloth.
10. When it becomes necessary to replace the
oven light, please consult a dealer to have it
replaced.
11. The oven should be cleaned regularly and
any food deposits removed. Failure to
maintain the oven in a clean condition could
lead to deterioration of the surface that could
adversely affect the life of the appliance and
possibly result in a hazardous.
12. Please do not dispose this appliance into the
domestic rubbish bin; it should be disposed
to the particular disposal center provided by
the municipalities.
AUSTRALIAN CUSTOMER SERVICE
GAF Control (Sales) Pty Ltd
P.O Box 19
Altona North Victoria 3025
Phone: [phone]
Hours: 9am-5pm (EST) Mon-Fri
www.gafcontrol.com.au
*This product may vary slightly to the product illustrated due to ongoing product development.
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