hestan KMWC24 User manual

INDOOR COOKING
Convection Microwave
KMWC24
Use and Care Manual

READ THESE INSTRUCTIONS CAREFULLY AND COMPLETELY BEFORE
INSTALLING OR USING YOUR APPLIANCE TO REDUCE THE RISK OF
FIRE, BURN HAZARD, OR OTHER INJURY. KEEP THIS MANUAL FOR
FUTURE REFERENCE.
SAFETY DEFINITIONS
THIS INDICATES THAT DEATH OR SERIOUS INJURY MAY OCCUR
AS A RESULT OF NOT OBSERVING THIS WARNING
THIS INDICATES THAT MINOR OR MODERATE INJURY MAY
OCCUR AS A RESULT OF NOT OBSERVING THIS WARNING.
THIS INDICATES THAT DAMAGE TO THE APPLIANCE OR
PROPERTY MAY OCCUR AS A RESULT OF NOT OBSERVING THIS
WARNING.
INSTALLER: LEAVE THIS MANUAL WITH THE OWNER OF THE APPLIANCE.
HOMEOWNER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or
any other appliance.
Installation and service must be performed by a qualified installer or service agency.
DO NOT REPAIR, REPLACE OR REMOVE ANY PART OF THE APPLIANCE UNLESS
SPECIFICALLY RECOMMENDED IN THE MANUAL. IMPROPER INSTALLATION,
SERVICE OR MAINTENANCE CAN CAUSE INJURY OR PROPERTY DAMAGE. REFER
TO THIS MANUAL FOR GUIDANCE. ALL OTHER SERVICING SHOULD BE DONE BY
A HESTAN AUTHORIZED SERVICE TECHNICIAN.
IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED
EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING
PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Message from Hestan:
Hestan’s award-winning culinary innovations and purpose-built features
reinvented the restaurant kitchen and redefined culinary experience in some
of America’s most acclaimed restaurants. Hestan now takes this performance
from the back of the house and puts it front and center in yours. Thoughtfully
designed and meticulously built, Hestan will serve you beautifully for years to
come.
Hestan is the only residential brand born from the dreams and demands of
professional chefs. From ranges to refrigeration, every detail is designed to
deliver the performance and reliability expected in a restaurant – now available
for you.
We appreciate you choosing Hestan, and we promise to deliver the very best to
you.
Welcome to Hestan
©2019 Hestan Commercial Corporation
1
EN

ELECTRICAL SHOCK HAZARD
It is the responsibility of the user to have the appliance connected by a
licensed electrician in accordance with all applicable codes and standards,
including fire-related construction. See “ELECTRICAL REQUIREMENTS”
on page7 for details.
ELECTRICAL SUPPLY AND GROUNDING
• This appliance must be grounded. See “ELECTRICAL
REQUIREMENTS” on page7 for instructions.
• This appliance must be connected to 120 VAC Single Phase, 60 Hz, with a current rating as
shown in the model number listing on page6.
• OWNER: Have the installer show you where the electric circuit breaker is located so you know
how to shut off the power to this appliance.
When properly cared for, your Hestan Convection Microwave will provide safe, reliable service for
many years. When using this appliance, basic safety practices must be followed as described in the
following pages.
IMPORTANT: Save these instructions for the local Utility Inspector’s use.
INSTALLER: Please leave this manual with the owner.
OWNER: Please read these instructions and save them for future reference
IMPORTANT SAFETY INSTRUCTIONS
TABLE OF CONTENTS
3 IMPORTANT SAFETY INSTRUCTIONS
5 PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE
ENERGY
6 MODEL NUMBERS
6 RATING LABEL
7 INFORMATION YOU NEED TO KNOW
12 PARTS OF THE MICROWAVE
14 BEFORE OPERATING
14 MICROWAVE FEATURES
17 MICROWAVE OVEN COOKING
19 CONVECTION AUTOMATIC OPERATION
24 MANUAL CONVECTION AND AUTOMATIC MIX COOKING
29 SELECTING A COOKING MODE
31 OTHER FEATURES
34 CLEANING AND CARE
35 SERVICE CALL CHECK
36 PARTS / SERVICE
36 LIMITED WARRANTY
39 NOTES
©2019 Hestan Commercial Corporation
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IMPORTANT SAFETY INSTRUCTIONS (CONT.)
1. Read all instructions before using the appliance.
2. Read and follow the specific “PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY” on page5.
3. This appliance must be properly grounded. Connect only to properly grounded outlet. See
“ELECTRICAL SUPPLY AND GROUNDING” on page3.
4. Install or locate this appliance only in accordance with the provided installation instructions.
5. Some products such as whole eggs and sealed containers - for example, closed glass jars - are able
to explode and should not be heated in the microwave oven.
6. Use this appliance only for its intended use as described in this manual. Do not use corrosive
chemicals or vapors in this appliance. This microwave is specifically designed to heat and cook
food. It is not designed for industrial or laboratory use.
7. As with any appliance, close supervision is necessary when used by children.
8. Do not operate this appliance if it has a damaged cord or plug, if it is not working properly or if it
has been damaged or dropped.
9. This appliance should be serviced only by qualified service personnel. Contact nearest Authorized
Servicer for examination, repair or adjustment.
10. Do not cover or block any openings on the appliance.
11. Do not store or use this appliance outdoors. Do not use this product near water—for example, near
a kitchen sink, in a wet basement, near a swimming pool or similar locations.
12. Do not immerse the power cord or plug in water.
13. Keep the power cord away from heated surfaces.
14. Do not let cord hang over edge of table or counter.
15. To safely clean the unit, see “CLEANING AND CARE” on page34.
16. Do not store anything directly on top of the appliance surface when the appliance is in operation.
17. Do not mount over a sink.
18. To reduce the risk of fire in the appliance cavity:
a) Do not overcook food. Carefully attend appliance when paper, plastic or other combustible
materials are placed inside the microwave oven to facilitate cooking.
b) Remove wire twist-ties from paper or plastic bags before placing bag in microwave oven.
c) If materials inside the appliance ignite, keep microwave oven door closed, turn microwave off
and shut off power at the fuse or circuit breaker panel.
d) Do not use the microwave oven for storage purposes. Do not leave paper products, cooking
utensils, or food in the microwave oven when not in use.
19. Liquids, such as water, coffee or tea are able to be overheated beyond the boiling point without
appearing to be boiling due to surface tension of the liquid. Visible bubbling or boiling when
the container is removed from the appliance is not always present. THIS COULD RESULT IN
VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN A SPOON OR OTHER UTENSIL IS
INSERTED INTO THE LIQUID.
When using electrical appliances basic safety precautions should be followed,
including the following:
To reduce the risk of burns, electric shock, fire, injury to persons or exposure to
excessive microwave energy.
©2019 Hestan Commercial Corporation
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IMPORTANT INFORMATION ABOUT SAFETY INSTRUCTIONS
The Important Safety Instructions and warnings in this manual are not meant to cover all possible
conditions and situations that can occur. Use common sense and caution when installing,
maintaining or operating this or any other appliance.
Always contact Hestan Customer Service about problems or situations that you do not
understand.
STATE OF CALIFORNIA PROPOSITION 65 WARNINGS:
WARNING This product can expose you to chemicals including carbon monoxide,
which is known to the State of California to cause cancer.
For more information, go to www.P65Warnings.ca.gov.
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE
TO EXCESSIVE MICROWAVE ENERGY
a) Do not attempt to operate this oven with the door open since open-door operation can result in
harmful exposure to microwave energy. It is important not to defeat or tamper with the safety
interlocks.
b) Do not place any object between the oven front face and the door or allow soil or cleaner
residue to accumulate on sealing surfaces.
c) Do not operate the oven if it is damaged. It is particularly important that the oven door close
properly and that there is no damage to the: (1) door (bent), (2) hinges and latches (broken or
loosened), (3) door seals and sealing surfaces.
d) The oven should not be adjusted or repaired by anyone except properly qualified service
personnel.
IMPORTANT SAFETY INSTRUCTIONS (CONT.)
TO REDUCE THE RISK OF INJURY TO PERSONS:
a) Do not overheat the liquid.
b) Stir the liquid both before and halfway through heating.
c) Do not use straight-sided containers with narrow necks. Use a wide-mouthed container.
d) After heating, allow the container to stand in the microwave oven for at least 20 seconds
before removing the container.
e) Use extreme care when inserting a spoon or other utensil into the container.
20. If the oven light fails, consult a AUTHORIZED SERVICER.
READ AND SAVE THESE INSTRUCTIONS
©2019 Hestan Commercial Corporation
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RATING LABEL
The rating label contains important information about your Hestan appliance such as the model
and serial number.
If service is necessary, contact Hestan Customer Care with the model and serial number
information shown on the label.
Hestan Commercial Corporation
3375 E. La Palma Ave
Anaheim, CA 92806
[phone]
TYPICAL RATING LABEL
MODEL NUMBERS
MODEL NO. DESCRIPTION CIRCUIT BREAKER
REQUIRED
KMWC24 24” Convection Microwave Oven 15 Amps
RATINGS
AC Line Voltage: Single phase 120V, 60Hz, AC only
AC Power Required: Microwave: 1.55 kW, 13.0 Amps
Convection: 1.55 kW, 13.0 Amps
Output Power: Microwave* 900 Watts
Output Power: Convection Heater 1450 Watts
Frequency: 2450 MHz
Outside Dimensions: 24-5/8" (L) x 14-7/8" (H) x 19" (D) [62.5 x 37.8 x 48.3 cm]
Cavity Dimensions: 16-1/8" (L) x 9-5/8" (H) x 16-1/8" (D) [40.9 x 24.5 x 40.9 cm]
Microwave oven Capacity:** 1.5 ft³ [42475 cm³]
Cooking Uniformity: Turntable system
Weight: Approx. 60 lb. [27.2 kg]
* The International Electrotechnical Commission’s standardized method for measuring output
wattage. This test method is widely recognized.
** Internal capacity is calculated by measuring maximum width, depth and height. Actual capacity
for holding food is less.
In compliance with standards set by:
FCC Federal Communications Commission Authorized.
DHHS Complies with Department of Health and Human Services (DHHS) rule, CFR, Title 21,
Chapter I, Subchapter J.
This symbol on the nameplate means the product is listed by Underwriters Laboratories,
Inc. for use in USA or Canada.
©2019 Hestan Commercial Corporation
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UNPACKING AND EXAMINING YOUR MICROWAVE OVEN
1. Remove all packing materials from inside the microwave
oven cavity; however, DO NOT REMOVE THE WAVEGUIDE
COVER, which is located on the top cavity wall. Read all
enclosures and SAVE the use and care manual.
2. Check the microwave oven for any damage, such as a
misaligned or bent door, damaged door seals and sealing
surfaces, broken or loose door hinges and latches and dents
inside the cavity or on the door. If there is any damage, do
not operate the microwave oven and contact your dealer or
authorized servicer.
CHOOSING A LOCATION FOR YOUR MICROWAVE OVEN
The microwave may be built into your kitchen, using Hestan’s
Built-In Kit AKMWCK27 or AKMWCK30. It may also be used
on a counter. Plan your microwave’s location so that it is easy to
get to and use. It’s wise, if possible, to have counter space on at
least one side of the microwave oven. Allow at least 2 inches [5
cm] on the sides, top and at the rear of the microwave oven for air
circulation.
GROUNDING INSTRUCTIONS
This appliance must be grounded. This oven is equipped with
a cord having a grounding wire with a grounding plug. It must
be plugged into a wall receptacle that is properly installed and
grounded in accordance with the National Electrical Code and local codes and ordinances. In the
event of an electrical short circuit, grounding reduces the risk of electric shock by providing an
escape wire for the electric current.
Improper use of the grounding plug can result in a risk of electric shock.
ELECTRICAL REQUIREMENTS
The electrical requirements are a 120 volt 60 Hz, AC only, 15 amp. or more protected electrical
supply. It is recommended that a separate circuit serving only the microwave oven be provided.
The oven is equipped with a 3-prong grounding plug. It must be plugged into a wall receptacle
that is properly installed and grounded. Should you only have a 2-prong outlet, have a qualified
electrician install a grounded wall receptacle.
A short power-supply cord is provided to reduce risk of becoming entangled in or tripping over a
longer cord.
NOTES:
• Be careful not to drape the cord over the countertop or table
where it can be pulled on by children or tripped over accidentally.
• If building the unit in, for example with Hestan’s Built-In Kit
AKMWCK27 or AKMWCK30, no extension cord is permissible.
If a suitable outlet is not within reach of the appliance cord, have
an electrician install one.
• If you have any questions about the grounding or electrical
instructions, consult a qualified electrical or service person.
• Neither Hestan nor the dealer can accept any liability for damage to the microwave oven or
personal injury resulting from failure to observe the correct electrical connection procedure.
Safety door latches
Door seals and
sealing surfaces
Hinges Waveguide cover
Frame Assembly of Hestan’s
Built-In Kit AKMWCK30
Microwave oven
Front
3-Prong plug
Grounding prong
3-Prong receptacle
Grounded receptacle box
Correct Installation
INFORMATION YOU NEED TO KNOW
©2019 Hestan Commercial Corporation
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INFORMATION YOU NEED TO KNOW (CONT.)
RADIO OR TV INTERFERENCE
Should there be any interference caused by the microwave oven to your radio or TV, check that
the microwave oven is on a different electrical circuit, relocate the radio or TV as far away from
the microwave oven as feasible, or check the position and signal of receiving antenna.
ABOUT YOUR MICROWAVE OVEN
This manual is valuable: read it carefully and always save it for reference.
NEVER use the microwave oven without the turntable and support nor turn the turntable over so
that a large dish could be placed in the microwave oven. The turntable will turn both clockwise and
counterclockwise.
ALWAYS have food in the microwave oven when it is on to absorb the microwave energy.
When using the oven at power levels below 100%, you may hear the magnetron cycling on and off.
It is normal for the exterior of the oven to be warm to the touch when cooking or reheating.
Condensation is a normal part of microwave cooking. Room humidity and the moisture in food
will influence the amount of moisture that condenses in the oven. Generally, covered foods will
not cause as much condensation as uncovered ones. Vents on the oven back must not be blocked.
After using convection, automatic mix or broil, you will hear the sound of the cooling fan. The fan
may continue to operate as long as 5 minutes, depending on the oven temperature.
Be aware that, unlike microwave-only ovens, convection microwave ovens have a tendency to
become hot during convection, automatic mix and broil cooking.
The oven is for food preparation only. It should not be used to dry clothes or newspapers.
Your microwave output is rated 900 watts using the IEC Test Procedure. In using recipes or
package directions, check food at the minimum time and add time accordingly.
ABOUT MICROWAVE COOKING
• Arrange food carefully. Place thickest areas towards outside of dish.
• Watch the cooking time. Cook for the shortest amount of time indicated and add more as needed.
Food severely overcooked can smoke or ignite.
• Cover foods while cooking. Check a recipe or cookbook for suggestions like: paper towels, wax
paper, microwave plastic wrap or a lid. Covers prevent spattering and help foods to cook evenly.
• Shield with small flat pieces of aluminum foil any thin areas of meat or poultry to prevent
overcooking before dense, thick areas are cooked thoroughly.
• Stir foods from outside to center of dish once or twice during cooking, if possible.
• Turn foods over once during microwaving to speed cooking of such foods as chicken and
hamburgers. Large items like roasts must be turned over at least once.
• Rearrange foods such as meatballs, halfway through cooking both from top to bottom and from
right to left.
• Add standing time. Remove food from microwave oven and stir, if possible. Cover during standing
time, allowing the food to finish cooking without overcooking.
• Check for doneness. Look for signs indicating that cooking temperatures have been reached.
Signs of doneness include:
- Food steams throughout, not just at edge.
- Poultry thigh joints move easily.
- Meat and poultry show no pinkness.
- Fish is opaque and flakes easily with a fork.
©2019 Hestan Commercial Corporation
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INFORMATION YOU NEED TO KNOW (CONT.)
UTENSILS AND COVERINGS
It is not necessary to buy all new cookware. Many pieces already in your kitchen can be used
successfully in your new convection microwave oven. The chart below will help you decide what
utensils and coverings should be used in each mode.
Utensils and
Coverings Microwave Only Convection Broil,
Slow Cook High Mix/ Roast Low Mix/Bake
Aluminum foil YES. Small flat pieces of aluminum
foil placed smoothly on food can be
used to shield areas from cooking or
defrosting too quickly. Keep foil at
least 1 inch [2.5 cm] from walls of
oven.
YES. For shielding YES. For
shielding
Aluminum
containers YES. Can be used if 3/4filled with
food. Keep 1 inch [2.5 cm] away
from walls and do not cover with
foil.
YES. Broil-No cover YES. Can be
used if 3/4filled
with food. Keep
1 inch [2.5 cm]
away from walls
and do not cover
with foil.
Browning dish YES. Do not exceed recommended
preheating time. Follow
manufacturer's directions.
NO NO
Glass ceramic
(Pyroceram®) YES. Excellent YES. Excellent YES. Excellent
Glass, heat-
resistant YES. Excellent. YES. Excellent YES. Excellent
Glass, non-heat-
resistant NO NO NO
Lids, glass YES YES. Broil-No cover YES
Lids, metal NO YES. Broil-No cover NO
Metal cookware NO YES YES. Do not use
metal covering.
Metal, misc: dishes
with metallic trim,
screws, bands,
handles. Metal
twist ties
NO NO NO
Oven cooking
bags YES. Good for large meats or foods that need tenderizing. DO NOT use
metal twist ties.
YES. Broil-No cover YES. Do not use
metal twist ties.
Paper plates YES. For reheating. NO NO
Paper towels YES. To cover for reheating and
cooking. Do not use recycled paper
towels which may contain metal
fillings.
NO NO
Paper, ovenable YES YES. For temperatures
up to 400°F [204°C].
Do not use for
broiling.
YES. For
temperatures
up to 400°F
[204°C].
©2019 Hestan Commercial Corporation
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INFORMATION YOU NEED TO KNOW (CONT.)
Utensils and
Coverings Microwave Only Convection Broil,
Slow Cook High Mix/ Roast Low Mix/Bake
Microwave-safe
plastic containers YES. Use for reheating and defrosting. Some microwave-safe
plastics are not suitable for cooking
foods with high fat and sugar
content. Follow manufacturer's
directions.
NO NO
Plastic,
Thermoset® YES YES. Are heat resistant up to 425°F
[218°C]. Do not use
for broiling.
YES
Plastic wrap YES. Use brands specially marked
for microwave use. DO NOT allow
plastic wrap to touch food. Vent so
steam can escape.
NO NO
Pottery, porcelain
stoneware YES. Check manufacturer's recommendation for being
microwave safe.
YES YES. Must be
microwave safe
AND ovenable.
Styrofoam YES. For reheating. NO NO
Wax paper YES. Good covering for cooking and
reheating. NO NO
Wicker, wood,
straw YES. May be used for short periods of time. Do not use with high fat
or high sugar content foods. Could
char.
NO NO
DISH CHECK: If you wish to check if a dish is safe for microwaving, place the empty dish in the
oven and microwave on HIGH for 30 seconds. If the dish becomes very hot, do NOT use it for
microwaving.
ACCESSORIES: There are many microwave accessories available for purchase. Evaluate carefully
before you purchase so that they meet your needs. A microwave-safe thermometer will assist you
in determining correct doneness and assure you that foods have been cooked to safe temperatures
when using microwave-only cooking. Hestan is not responsible for any damage to the oven when
accessories are used.
FOOD SAFETY
Check foods to see that they are cooked to the United States Department of Agriculture’s
recommended temperatures.
145˚F [63˚C] Fish
160˚F [71˚C] Pork, ground beef/veal/lamb, egg dishes
165˚F [74˚C] For leftover, ready-to-reheat refrigerated, and deli and carry-out “fresh” food.
Whole, pieces and ground turkey/chicken/duck.
To test for doneness, insert a meat thermometer in a thick or dense area away from fat or bone.
NEVER leave the thermometer in the food during cooking, unless it is approved for microwave use.
• ALWAYS use potholders to prevent burns when handling utensils that are in contact with hot food.
Enough heat from the food can transfer through utensils to cause skin burns.
• Avoid steam burns by directing steam away from the face and hands. Slowly lift the farthest edge of a
dish’s covering and carefully open popcorn and microwave oven cooking bags away from the face.
©2019 Hestan Commercial Corporation
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INFORMATION YOU NEED TO KNOW (CONT.)
ABOUT FOODS
Food Do Don’t
Eggs,
sausages,
fruits &
vegetables
• Puncture egg yolks before cooking to prevent
“explosion”.
• Pierce skins of potatoes, apples, squash, hot dogs
and sausages so that steam escapes.
• Cook eggs in shells.
• Reheat whole eggs.
• Dry nuts or seeds in shells.
Popcorn • Use specially bagged popcorn for the microwave.
• Listen while popping corn for the popping to slow
to 1 or 2 seconds or use the special POPCORN pad.
• Pop popcorn in regular brown
bags or glass bowls.
• Exceed maximum time on
popcorn package.
Baby food • Transfer baby food to small dish and heat carefully,
stirring often. Check temperature before serving.
• Put nipples on bottles after heating and shake
thoroughly. “Wrist” test before feeding.
• Heat disposable bottles.
• Heat bottles with nipples on.
• Heat baby food in original jars.
General • Cut baked goods with filling after heating to release
steam and avoid burns.
• Stir liquids briskly before and after heating to avoid
“eruption”.
• Use deep bowl, when cooking liquids or cereals, to
prevent boil overs.
• Heat or cook in closed glass
jars or airtight containers.
• Heat cans in the microwave as
harmful bacteria may not be
destroyed.
• Deep fat fry.
• Dry wood, gourds, herbs or
wet papers.
ABOUT CHILDREN AND THE MICROWAVE
Children below the age of 7 should use the microwave oven with a supervising person very near to
them. Between the ages of 7 and 12, the supervising person should be in the same room.
The child must be able to reach the microwave oven comfortably; if not, he/she should stand on a
sturdy stool.
At no time should anyone be allowed to lean or swing on the microwave oven door.
Children should be taught all safety precautions: use potholders, remove coverings carefully, pay
special attention to packages that crisp food because they may be extra hot.
Don’t assume that because a child has mastered one cooking skill he/she can cook everything.
Children need to learn that the microwave oven is not a toy. See page31 for Safety Lock feature.
• Stay near the microwave oven while it’s in use and check cooking progress frequently so that there
is no chance of overcooking food.
• NEVER use the cavity for storing cookbooks or other items.
Select, store and handle food carefully to preserve its high quality and minimize the spread of
foodborne bacteria.
Keep waveguide cover clean. Food residue can cause arcing and/or fires.
Use care when removing items from the microwave oven so that the utensil, your clothes or accessories
do not touch the safety door latches.
Keep aluminum foil used for shielding at least 1 inch [2.5 cm] away from walls, ceiling and door of
microwave oven.
©2019 Hestan Commercial Corporation
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MICROWAVE OVEN PARTS
PARTS OF THE MICROWAVE
1 Ventilation openings (Rear side)
2 Oven door with see-through window
3 Oven light: It will light when the door is
opened or when oven is in operation.
4 Turntable support
5 Removable turntable: The turntable will
rotate clockwise or counterclockwise.
6 Safety door latches: The oven will not
operate unless the door is securely closed.
7 Waveguide cover: DO NOT REMOVE.
8 Door open button
9 Auto-Touch control panel
10 Lighted digital display
11 Convection air openings
12 Removable low rack (Broiling rack)
13 Removable high rack (Baking rack)
14 Turntable motor shaft
15 Rating label
ACCESSORIES
The following accessories are designed especially for use in this oven only for
convection, mix or broil cooking. DO NOT USE FOR MICROWAVE–ONLY
COOKING. Do not substitute similar types of racks for these specially designed
ones.
High rack (Baking rack)–for convection and low mix.
• This rack is placed on the turntable for two-level cooking, such as layer cakes,
muffins, etc.
Low rack (Broiling rack)–for convection, broiling or high mix.
• Place on the turntable and use for roasting or broiling to allow juices to drain
away from food.
Top
©2019 Hestan Commercial Corporation
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PARTS OF THE MICROWAVE (CONT.)
POPCORN
1 BAKED POTATOES
2 FROZEN VEGETABLES
3 FRESH VEGETABLES-SOFT
4 FRESH VEGETABLES-HARD
5 FROZEN ENTREES
6 HOT DOGS
7 BACON
8 FISH, SEAFOOD
1 HAMBURGERS
2 CHICKEN PIECES
3 STEAKS
4 FISH STEAKS
1 CHICKEN
2 TURKEY
3 TURKEY BREAST
4 PORK
1 BUNDT CAKE
2 COOKIES
3 MUFFINS
4 FRENCH FRIES
SENSOR
COOK
SENSOR
REHEAT
HELP
MENU
AUTO
BROIL
AUTO
ROAST
AUTO
BAKE
PREHEAT BROIL
SLOW
COOK
LOW MIX
BAKE
HIGH MIX
ROAST
DEFROST
KITCHEN
TIMER
CLOCK
EXTRA
MINUTE
POWER
LEVEL
STOP
CLEAR
START
789
45
12 3
60
375ºF400ºF425ºF
300ºF325ºF
100ºF150ºF275ºF
350ºF450ºF
CONV.
BAKE
SENSOR
CONVECTION
Numbers next to the control pad
illustration indicate page numbers
where feature descriptions and usage
information is located.
Interactive Display:
Words will light in the display
to indicate features and cooking
instructions.
CONTROL PANEL
31
3217
17
25
26
32
14
26
14
15
18
19
21
23
25
24
26
14
32
©2019 Hestan Commercial Corporation
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Before operating your new microwave oven
make sure you read and understand this use and
care manual completely.
• Before using the microwave, follow these
steps:
1. Plug in the microwave oven. Close
the door. The display will show
WELCOME PRESS CLEAR
AND PRESS CLOCK.
2. Touch the STOP/CLEAR pad. : will
appear.
3. Set the clock.
TO SET THE CLOCK
1. Touch the CLOCK pad.
2. Enter the correct time of day by touching
the numbers in sequence. Touch the
CLOCK pad again.
The microwave is equipped with a 12 hour
clock. If you attempt to enter an incorrect clock
time, ERROR will appear in the display. Touch
the STOP/CLEAR pad and re-enter the time.
• If electrical power to your microwave oven is
interrupted, the display will intermittently show
WELCOME PRESS CLEAR
AND PRESS CLOCK after the
power is restored. If power is interrupted
during cooking, the program will be erased. The
time of day will also be erased. Simply touch
the STOP/CLEAR pad and reset the clock for
the correct time of day.
STOP/CLEAR
Touch the STOP/CLEAR pad to:
• Clear a mistake made during programming.
• Cancel the timer.
• Stop the microwave oven temporarily
during timed cooking.
• Return the display to time of day.
• Cancel a program during cooking, touch
twice for timed cooking.
BEFORE OPERATING
TIME COOKING
Your microwave oven can be programmed for 99
minutes and 99 seconds (99.99). Always enter
the seconds after the minutes, even if they are
both zeros.
For example, to cook for 5 minutes at 100%.
1. Enter cooking time by touching the number
pads 5 0 0.
2. Touch the START pad.
TO SET POWER LEVEL
The microwave has 11 preset power levels.
Using lower power levels increases the cooking
time which is recommended for foods such as
cheese, milk and, long slow cooking of meats
or defrosting. See “SELECTING A COOKING
MODE” on page29 and other charts in this
manual for suggestions.
For example, to defrost for 5 minutes at 30%.
1. Enter the defrosting time by touching the
number pads 5 0 0.
2. Touch the POWER LEVEL pad and
number 3.
3. Touch the START pad.
You can program up to 4 automatic cooking
sequences. See “MULTIPLE SEQUENCE
COOKING” on page32. Note that the power
level must be entered first when programming
multiple sequences.
Touch power
level pad once
then touch
Approximate
Percentage of
Power
Common
words for
power level
(Default) 100% High
9 90%
8 80%
7 70% Medium
High
6 60%
5 50% Medium
4 40%
3 30% Med Low/
Defrost
2 20%
1 10% Low
0 0%
MICROWAVE FEATURES
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DEFROST
Defrost automatically defrosts foods shown in
the Defrost Chart.
For example, to defrost a 2.0 pound steak:
1. Touch the DEFROST pad once.
2. Select the desired food by touching the
DEFROST pad until the display shows the
food name. Ex. touch twice for steak.
3. Enter the weight by touching the number
pads 2 0.
4. Touch the START pad.
The oven will stop and directions will be
displayed. Follow the indicated message.
5. After the 1st stage, open the door. Turn the
steak over and shield any warm portions.
Close the door. Touch the START pad.
6. After the 2nd stage, open the door. Shield
any warm portions. Close the door. Touch
the START pad.
After the defrost cycle ends, cover and let stand
as indicated in chart below.
NOTE:
• If you attempt to enter more or less than
the allowed amount as indicated in the
chart, an error message will appear in the
display.
• Defrost can be adjusted from the default,
see “MORE OR LESS TIME ADJUSTMENT”
on page32.
• To defrost other foods or foods above or
below the weights allowed on the Defrost
Chart, see Manual Defrost below.
DEFROST CHART
Food Amount Procedure
1. Ground meat 1/2- 3 lb. Remove any thawed pieces after each stage. Let stand, covered,
for 5 to 10 minutes.
2. Steaks
(Chops, fish)
1/2- 4 lb. After each stage of defrost cycle, rearrange and if there are warm
or thawed portions, shield with small flat pieces of aluminum
foil. Remove any meat or fish that is nearly defrosted. Let stand,
covered, 10–20 minutes.
3. Chicken pieces 1/2- 3 lb. After each stage of defrost cycle, if there are warm or thawed
portions, rearrange or remove. Let stand, covered, 10–20 minutes.
MANUAL DEFROST
If the food that you wish to defrost is not listed
on the Defrost Chart or is above or below the
limits in the AMOUNT column on the Defrost
Chart, you need to defrost manually.
You can defrost any frozen food, either raw or
previously cooked, by setting the Power Level
to 30%. Follow the exact 3-step procedure
found under “TO SET POWER LEVEL” on
page14. Estimate the defrosting time and
press 3 for 30% when you select the power
level.
For either raw or previously cooked frozen
food, the rule of thumb is approximately 5
minutes per pound. For example, defrost 5
minutes for 1 pound of frozen spaghetti sauce.
Always stop the oven periodically to remove
or separate the portions that are defrosted.
If food is not defrosted at the end of the
estimated defrosting time, program the oven
in 1 minute increments on Power Level 3 until
totally defrosted.
When using plastic containers from the freezer,
defrost only long enough to remove from the
plastic in order to place in a microwave-safe
dish.
MICROWAVE FEATURES (CONT.)
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SENSOR COOKING
The Sensor is a semi-conductor device that
detects the vapor (moisture and humidity)
emitted from food as it heats. The Sensor
adjusts the cooking times and power level for
various foods and quantities.
USING SENSOR SETTINGS:
1. After the oven is plugged in, wait 2 minutes
before using the Sensor settings.
2. Be sure the exterior of the cooking container
and the interior of the oven are dry. Wipe
off any moisture with a dry cloth or paper
towel.
3. Sensor Reheat and Popcorn can only be
entered within 1 minute after cooking,
opening and closing the door, or touching the
STOP/CLEAR pad.
4. During the first part of Sensor cooking, the
food name will appear in the display. Do not
open the oven door or touch STOP/CLEAR
during this part of the cooking cycle. The
measurement of vapor will be interrupted. If
this occurs, an error message will appear. To
continue cooking, touch the STOP/CLEAR
pad and select the cooking time and variable
power.
When the Sensor detects the vapor emitted
from the food, the remainder of cooking time
will appear. The door may be opened when
the remaining cooking time appears on the
display. At this time, you may stir or season
food, as desired.
5. Check the food temperature after cooking. If
additional time is needed, continue to cook
with variable power and time.
6. If the Sensor does not detect vapor properly
when popping popcorn, the oven will turn
off and the time of day will be displayed. If
the Sensor does not detect vapor properly
when using Sensor Reheat, ERROR will be
displayed and the oven will turn off.
7. Any Sensor cooking mode can be
programmed with More or Less Time
Adjustment. See “MORE OR LESS TIME
ADJUSTMENT” on page32.
8. Each food has a cooking hint. Touch HELP
MENU when the HELP indicator is lighted in
the display.
SELECTING FOODS:
• The Sensor works with foods at normal
storage temperature. For example, food for
dinner plate reheat would be at refrigerator
temperature and popcorn at room
temperature.
• Foods weighing less than 3 ounces should
be reheated by time and variable power.
COVERING FOODS:
Some foods work best when covered. Use the
cover recommended for these foods.
• Casserole lid
• Plastic wrap: Use plastic wrap
recommended for microwave cooking.
Cover the dish loosely; allow approximately
1/2inch [1.25 cm] to remain uncovered to
allow steam to escape. Plastic wrap should
not touch the food.
• Wax paper: Cover the dish completely; fold
excess wrap under the dish to secure it. If
the dish is wider than the paper, overlap
two pieces at least one inch [2.5 cm] to
cover it.
Be careful when removing any covering to allow
steam to escape away from you.
MICROWAVE FEATURES (CONT.)
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SENSOR REHEAT / POPCORN
SENSOR REHEAT
You can reheat many foods by touching just
one pad. You don’t need to calculate reheating
time or power level.
For example, to heat prepared chili:
1. Touch the SENSOR REHEAT pad.
2. When the Sensor detects the vapor emitted
from the food, the remainder of reheating
time will appear.
POPCORN
This Sensor setting works well with most
brands of microwave popcorn. You may wish
to try several and choose your favorite. Pop
only one bag at a time.
For example, to pop a 3.5 oz. bag of popcorn:
1. Unfold the bag and place in oven according
to directions.
2. Touch the POPCORN pad once.
MICROWAVE OVEN COOKING
SENSOR REHEAT / POPCORN CHART
Food Amount Procedure
Sensor Reheat
Leftovers such as
rice, potatoes,
vegetables,
casserole
4 - 36 oz.
Place in dish or casserole slightly larger than amount
to reheat. Flatten, if possible. Cover with lid, plastic
wrap or wax paper. Use covers such as plastic wrap or
lids with larger quantities of more dense foods such as
stews.
Soups 1 - 4 cups
After reheating, stir well, if possible. Foods should be
very hot. If not, continue to heat with variable power
and time. After stirring, recover and allow to stand 2 to
3 minutes.
Canned entrees
and vegetables 4 - 36 oz. Use Less Time Adjustment by touching POWER LEVEL
pad twice for small quantities of canned vegetables.
Popcorn
Only 1 package
at a time
Use only popcorn packaged for microwave oven use.
Try several brands to decide which you like best. Do
not try to pop unpopped kernels. More Or Less Time
Adjustment can be used to provide adjustment needed
for older popcorn or individual tastes.
3.0 - 3.5 oz. bag
(Regular size) Touch POPCORN pad once. This setting works well
with most 3.0-3.5 oz. bags of microwave popcorn.
1.5 - 1.75 oz. bag
(Snack size) Touch POPCORN pad twice within 2 seconds for snack
size bags.
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SENSOR COOK
When Sensor detects the vapor emitted from
the food, the remainder of cooking time will
appear.
For example, to cook a baked potato:
1. Touch the SENSOR COOK pad.
2. Select the desired sensor setting. Ex: touch
the number pad 1 to cook baked potatoes.
3. Touch the START pad.
SENSOR COOK CHART
Food Amount Procedure
1. Baked potatoes 1 - 8 med. Pierce. Place on paper-towel-lined microwave oven.
After cooking, remove from microwave, wrap in
aluminum foil and let stand 5 to 10 minutes.
2. Frozen vegetables 1 - 8 cups Do not add water. Cover with lid or plastic wrap.
After cooking, stir, and let stand covered for 3
minutes.
3. Fresh vegetables: soft
Broccoli
Brussel sprouts
Cabbage
Cauliflower (flowerets)
Cauliflower (whole)
Spinach
Zucchini
Baked apples
.25 - 2.0 lb.
.25 - 2.0 lb.
.25 - 2.0 lb.
.25 - 2.0 lb.
1 med.
.25 - 1.0 lb.
.25 - 2.0 lb.
2 - 4 med.
Wash and place in casserole. Do not add water if
vegetables have just been washed. Cover with lid for
tender vegetables. Use plastic wrap for tender-crisp
vegetables. After cooking, stir, if possible. Let stand
covered for 2 to 5 minutes.
4. Fresh vegetables: hard
Carrots, sliced
Corn on the cob
Green beans
Winter squash:
diced
halves
.25 - 1.5 lb.
2 - 4 pcs.
.25 - 1.5 lb.
.25 - 1.5 lb.
1 - 2
Place in casserole. Add 1 - 4 tablespoons water. Cover
with lid for tender vegetables. Use plastic wrap cover
for tender-crisp vegetables. After cooking, stir, if
possible. Let stand covered for 2 to 5 minutes.
5. Frozen entrees 6 - 17 oz.
Use for frozen convenience foods. It will give
satisfactory results for most brands. You may wish to
try several and choose your favorite. Remove package
from outer wrapping and follow package directions
for covering. After cooking, let stand covered for 1 to
3 minutes.
6. Hot dogs 1 - 4 servings Place hot dog in bun and wrap in paper towel or paper
napkin.
7. Bacon 2 - 6 slices
Place bacon on paper plate lined with paper towel.
Bacon should not extend over the rim of plate. Cover
with paper towel. Put another paper plate upside
down on turntable. Place plate of bacon on top of
overturned plate.
8. Fish, seafood .25 - 2.0 lb. Arrange in ring around shallow glass dish (roll fillet
with edges underneath). Cover with vented plastic
wrap. After cooking, let stand covered for 3 minutes.
MICROWAVE OVEN COOKING (CONT.)
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