Holland Green Science Boreas Pagoma 10308002 User manual

User Manual
Version 1.0 1
10308002
Boreas Pagoma
Freezer
User Manual

User Manual
Version 1.0 2
Table of Contents
I. Disclaimer...................................................................................................................... 4
LIMITED WARRANTY & DISCLAIMER .................................................................................... 4
LIMITATION OF LIABILITY....................................................................................................... 7
II. Safety ............................................................................................................................. 8
2.1. Proper Use..................................................................................................................... 9
III. After Sales Support....................................................................................................... 9
IV. Boreas Pagoma Freezer Introduction.........................................................................10
V. Technical Specifications..............................................................................................11
VI. Standards and Conformity...........................................................................................12
VII. Inspection.....................................................................................................................13
VIII. Installation and Operating Instructions ......................................................................14
8.1 Installation Warning ....................................................................................................16
8.2 Location......................................................................................................................16
8.3 Install Wall Bumpers...................................................................................................16
8.4 Install Shelves.............................................................................................................17
8.5 Remote Alarm Contacts..............................................................................................17
8.6 Attach Power Cord......................................................................................................17
8.7 Preparing for Start-up .................................................................................................17
8.8 Parameter Setting.......................................................................................................18
8.9 Start-Up......................................................................................................................25
8.10 Data/Information Retrieval ..........................................................................................25
8.11 BOT Mode ..................................................................................................................28
IX. Calibration ....................................................................................................................29
9.1 Calibrate Control Probe ..............................................................................................29
9.2 Temperature Stabilization Periods..............................................................................29
X. Alarms...........................................................................................................................30
XI. Fault Diagnosis.............................................................................................................31
XII. Maintenance and Cleaning ..........................................................................................32
12.1 Cleaning the Exterior Cabinet.....................................................................................32
12.2 Cleaning the Air Filter .................................................................................................32
12.3 Cleaning the Condenser .............................................................................................32
12.4 Defrosting the Chamber..............................................................................................33

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12.5 Cleaning the Door Gasket...........................................................................................33
12.6 Vacuum Relief Port.....................................................................................................33
12.7 Replacing the Battery..................................................................................................34
12.8 Preparing a Unit for Storage .......................................................................................35
12.9 Preventative Maintenance...........................................................................................35
12.9.1 Freezers..................................................................................................................35
12.9.2 Maintenance Checklist............................................................................................36

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I. Disclaimer
•The intellectual property rights for this manual belongs to Holland Green Science
Corporation (hereinafter referred to as “the Company”).
•Products of the company are under the patent protection of China and other
countries and regions (inclusive of obtained patents and patents currently under
application).
•The company reserves the right to change product specifications without notice.
•The contents of the manual are subject to change without notice.
•The manual’s content must not be copied, extracted, or modified in any form without
the Company’s permission.
LIMITED WARRANTY & DISCLAIMER
Products sold by the Company are intended solely for the use(s) specified by the manufacturer
and are not to be used for any other purposes including, but not limited to, unauthorized
commercial purposes. Buyer warrants and represents that Buyer will properly test, use, qualify,
and/or validate each Product for intended use, and, to the extent authorized, manufacture and
market any final articles made from the Company’s Products in accordance with the practices of
a reasonable person who is an expert in the field, and in strict compliance with all applicable
national, state and local laws and regulations. Buyer acknowledges and understands that the
purchase of Products only conveys to Buyer the non-transferable right for only the Buyer to use
the Products purchased in compliance with the applicable manufacturer's Published User
Statement, Limited User Statement, or Limited License, if any. While this manual contains certain
representations of the potential dangers from the instrument or equipment, Buyer is solely
responsible for conducting any research necessary to learn the hazards involved for any of its
intended uses of the instrument or equipment purchased from the Company and to properly warn
its customers, employees and other personnel who may be exposed to such instrument or
equipment of any risks involved in using or handling the instrument or equipment.
The Company warrants that this product will operate or perform substantially in conformance with
the Company’s published specifications and be free from defects in material and workmanship,
when subjected to normal, proper and intended storage and usage by properly trained personnel,
for the duration of the manufacturer’s warranty period set forth in this product documentation,
published specifications or package inserts. If a manufacturer’s warranty period is not specified
in the product documentation, published specifications or package inserts, the warranty period
shall be one (1) year from the date of Bill of Sale to Buyer for equipment, and the earlier of any
stated expiration dates or ninety (90) days for all other products (the "Warranty Period"). The
Company agrees during the Warranty Period, to repair or replace, at the Company’s option,
defective Products so as to cause the same to operate in substantial conformance with said

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published specifications; provided that Buyer shall (a) promptly notifythe Company in writing upon
the discovery of any defect, which notice shall include the product model and serial number (if
applicable) and details of the warranty claim; and (b) after the Company's review, the Company
will provide Buyer with service data and/or a Return Material Authorization ("RMA"), which may
include biohazard decontamination procedures and other product-specific handling instructions,
then, if applicable, Buyer may return the defective Products to the Company with all costs prepaid
by Buyer. Replacement parts may be new or refurbished, at the election of the Company. All
replaced parts shall become the property of the Company. Shipment to Buyer of repaired or
replacement Products shall be made in accordance with the Delivery provisions of the Terms &
Conditions agreed to by the purchase of this product. Consumables are expressly excluded from
this warranty.
Notwithstanding the foregoing, Products supplied by the Company but not manufactured by the
Company are not warranted by the Company, and the Company disclaims all warranties
associated with the accuracy of any original manufacturer or third-party supplier Product
information, but the Company agrees to assign to Buyer any warranty rights in such Product that
the Company may have from the original manufacturer or third-party supplier, to the extent such
assignment is allowed by such original manufacturer or third-party supplier.
In no event shall the Company have any obligation to make repairs, replacements or corrections
required, in whole or in part, as the result of (i) normal wear and tear, (ii) accident, disaster or
event of force majeure, (iii) misuse, fault or negligence of or by Buyer, (iv) use of the Product in a
manner for which they were not designed, (v) causes external to the Product such as, but not
limited to, power failure or electrical power surges, (vi) improper storage and handling of the
Product or (vii) use of the Product in combination with equipment or software not supplied by the
Company. If the Company determines that Product for which Buyer has requested warranty
services are not covered by the warranty hereunder, Buyer shall pay or reimburse the Company
for all costs of investigating and responding to such request at the Company's then prevailing time
and materials rates. If the Company provides repair services or replacement parts that are not
covered by this warranty, Buyer shall pay the Company therefor at the Company's then prevailing
time and materials rates.
ANY INSTALLATION, MAINTENANCE, REPAIR, SERVICE, RELOCATION OR ALTERATION
TO OR OF, OR OTHER TAMPERING WITH, THE PRODUCT PERFORMED BY ANY PERSON
OR ENTITY OTHER THAN THE COMPANY WITHOUT THE COMPANY'S PRIOR WRITTEN
APPROVAL, OR ANY USE OF REPLACEMENT PARTS NOT SUPPLIED BY THE COMPANY,
SHALL IMMEDIATELY VOID AND CANCEL ALL WARRANTIES WITH RESPECT TO THE
PRODUCT.

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THE OBLIGATIONS CREATED BY THIS WARRANTY STATEMENT TO REPAIR OR REPLACE
A DEFECTIVE PRODUCT SHALL BE THE SOLE REMEDY OF BUYER IN THE EVENT OF A
DEFECTIVE PRODUCT. EXCEPT AS EXPRESSLY PROVIDED IN THIS WARRANTY
STATEMENT, THECOMPANY DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS
OR IMPLIED, ORAL OR WRITTEN, WITH RESPECT TO THE PRODUCTS, INCLUDING
WITHOUT LIMITATION ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR ANY PARTICULAR PURPOSE OR USE. THE COMPANY DOES NOT WARRANT THAT
THE PRODUCTS ARE ERROR-FREE OR WILL ACCOMPLISH ANY PARTICULAR RESULT.
NOTHING IN THIS MANUAL OR IN THE TERMS AND AGREEMENT AGREED TO AT THE
TIME OF PURCHASE SHALL BE CONSTRUED TO PROVIDE FOR THE TRANSFER,
ASSIGNMENT OR ALIENATION OF THE LIMITED WARRANTIES PROVIDED BY THE
COMPANY HEREIN TO ANY OTHER PARTY OTHER THAN BUYER, INCLUDING BUT NOT
LIMITED TO, SUCCESSORS, HEIRS, SUBSIDIARIES OR ANY OTHER THIRD PERSON.
THE WARRANTIES IDENTIFIED ABOVE ARE THE SOLE AND EXCLUSIVE WARRANTIES
WITH RESPECT TO THIS PRODUCT AND ARE IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED. ALL OTHER WARRANTIES ARE EXPRESSLY DISCLAIMED,
INCLUDING,WITHOUTLIMITATION,THOSEOFNON-INFRINGEMENT,MERCHANTABILITY,
OR FITNESS FOR A SPECIFIC PURPOSE OR USE (WHETHER ARISING FROM STATUTE,
OR OTHERWISE IN LAW, OR FROM A COURSE OF DEALING, OR USAGE OF TRADE). THIS
WARRANTY IS NOT TRANSFERABLE FROM THE ORIGINAL PURCHASER TO A
SUBSEQUENT OWNER. FURTHER, THE COMPANY IS NOT LIABLE IN CASES OF
DELIBERATE, NEGLIGENT OR ACCIDENTAL MISUSE OF THE PRODUCTS, USE WITH
INAPPROPRIATE REAGENTS OR CONSUMABLES, DAMAGE CAUSED BY DISASTER,
REPAIR OR MODIFICATIONS DONE BY ANYONE OTHER THAN THE COMPANY. THE
COMPANY DOES NOT WARRANT THAT THE PRODUCT WILL NOT INFRINGE THE
INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY EITHER ALONE OR IN
COMBINATION WITH OTHER PRODUCTS OR IN THE OPERATION OF ANY PROCESS. THE
COMPANY’S TOTAL LIABILITY FOR BREACH OF THESE WARRANTIES SHALL BE LIMITED
TO THE GROSS PURCHASE PRICE FOR THE PRODUCT AS STATED IN THE RELEVANT
INVOICE OR ORDER UNDER WHICH THE ACTIVITY GIVING RISE TO LIABILITY ARISES.
UNDER NO CIRCUMSTANCES SHALL THE COMPANY BE LIABLE FOR INDIRECT,
INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES (INCLUDING LOSS OF
BUSINESS OR PROFITS) UNDER ANY THEORY OF LIABILITY HEREUNDER.
For claims under the warranty please contact your local supplier. You may also send the
instrument directly to manufacturer, enclosing the invoice copy and by giving reasons for the
claim.

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LIMITATION OF LIABILITY
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, THE LIABILITY
OF THE COMPANY UNDER THESE TERMS AND CONDITIONS (WHETHER BY REASON OF
BREACH OF CONTRACT, TORT, INDEMNIFICATION, OR OTHERWISE, BUT EXCLUDING
LIABILITY OF THE COMPANY FOR BREACH OF WARRANTY (THE SOLE REMEDY FOR
WHICH SHALL BE AS PROVIDED UNDER THIS SECTION) SHALL NOT EXCEED AN
AMOUNT EQUAL TO THE LESSER OF (A) THE TOTAL PURCHASE PRICE THERETOFORE
PAID BY BUYER TO THE COMPANY WITH RESPECT TO THE PRODUCT(S) GIVING RISE
TO SUCH LIABILITYOR (B) ONE HUNDRED THOUSAND DOLLARS ($100,000), WHICHEVER
IS LESS.
With respect to any software products incorporated in or forming a part of the Product hereunder
Buyer intends and agrees that such software products are being licensed and not sold, and that
the words "purchase", "sell" or similar or derivative words are understood and agreed to mean
"license", and that the word "Buyer" or similar or derivative words are understood and agreed to
mean "licensee". Notwithstanding anything to the contrary contained herein, The COMPANY or
its licensor, as the case may be, retains all rights and interest in software products provided
hereunder. See the Terms & Conditions of purchase for details regarding such license.

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II. Safety
IMPORTANT Safety Items to be Observed.
! DANGER (may cause serious damage to property and or casualties)
1. Please carefully read this User Manual prior to operating the instrument and observe the
instructions on safe operation.
2. The power source must be grounded reliably and away from any sources of
electromagnetic interference.
3. Confirm that the voltage and frequency of the power supply matches the specified
voltage and frequency specified prior to use.
4. The instrument should be operated on an independent power outlet.
5. Do not allow the instrument to be plugged in or unplugged whilst the power switch is in
the on position.
6. Do not modify the power cord.
7. The working environment must be free of any flammable, explosive, volatile or corrosive
substances.
8. The instrument is deenergised only when the power cable is disconnected from the
power source.
9. This instrument is for indoor use only.
10. The instrument should be operated in a low humidity, well ventilated, dust, and water free
environment, without direct sunshine or an intense magnetic, light or heat source.
Ensure that the instrument and its accessories are free of any potential defects.
11. Ensure that the instrument is secured tightly, and only standard accessories supplied by
the manufacturers are used with this instrument.
! WARNING (may cause property damage or personal injury)
12. Prevent water from splashing on the electrical elements of this instrument.
13. Before assembly, disassembly, cleaning or maintenance, the power source must be
disconnected.
! ATTENTION (may affect operational performance or service life)
14. When pulling the power plug out from a power source, do not pull out using the power cord
directly.
15. Only accredited and qualified professional repair technicians can open the instrument or
conduct required repairs. Persons performing repairs on the instrument other than those
selected or approved by the Company shall operate to void any warranty contained
hereinabove for the product
16. Do NOT operate this instrument immediately after transport, due to the Compressor await
1-2 days before operating. The instrument must be used in accordance with this User
Manual.
17. Only accredited and qualified professional repair technicians can open the instrument or
conduct required repairs. Persons performing repairs on the instrument other than those

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selected or approved by the Company shall operate to void any warranty contained
hereinabove for the product
18. Do NOT operate this instrument immediately after transport, due to the Compressor await
1-2 days before operating. The instrument must be used in accordance with this User
Manual.
2.1. Proper Use
The instrument is designed for non-residential use and to be used in conjunction only
with accessories recommended within this manual and by the manufacturer.
III. After Sales Support
If problems are encountered or technical support is required when installing or using the
instrument, please contact serviceusa@hollandgreenscience.com
The Company may provide technical assistance and information regarding the
instrument or equipment or service without charge at its sole discretion. Buyer
assumes sole responsibility for any reliance on or use of such assistance and
information, and the Company makes no warranty thereon.
Upon contact the following information is required:
•Product serial number (located on the instrument nameplate)
•Description of issue or problem
•Method and or operating steps you have undertaken towards resolution.
•Your contact details inclusive of telephone number and email address.

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IV. Boreas Pagoma Freezer Introduction

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V. Technical Specifications
Model
10308002
Product Name
Boreas Pagoma
Capacity
390 litres
Temperature Range
-50°C (-58°F) to -86°C (-123°F) in @
32°C (89.6°F) ambient
Exterior Dimensions
35.8” W x 78.3”H x 31.4” F-B
(90.9cm x 199cm x 79.7cm)
Interior Dimensions
23.2”W x 51.6”H x 19.9” F-B
(58.9cm x 131 cm x 50.5cm)
Insulation
Non-CFC, foamed-in-place urethane
Electrical
120V~(±10%), 60 Hz
Location
Indoor Use only
Altitude
<2,000m
Humidity
<80% RH

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VI. Standards and Conformity
Construction in Accordance with the
following Safety Standards:
UL 61010-1:2012
CSA C22.2#61010-1-12:2012
UL 61010-2-011:2021
CSA C22.2#61010-2- 011:2019
Construction in Accordance with the
following EMC Standards:
EN 61010-1:2010
EN 61326-1:2013

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VII. Inspection
Unpack the equipment carefully and check for any damage which may have arisen during
transport. In the event of identified damage, please contact
serviceusa@hollandgreenscience.com
The package includes the following items
Part
Number
Description
Quantity
Part
Number
Description
Quantity
1
Key
2
7
M4 screw cap
6
2
IOM
1
8
Screw trim cap
6
3
Power cord
1
9
Fuse
1
4
Positioning bracket
2
10
Remote Alarm
Connector (WS16-
3)
1
5
M4X10 countersunk
head screw
6
11
Backup system
Connector (WS16-
2)
1
6
M4 washers
6
12
Deicing shovel
1

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VIII. Installation and Operating Instructions

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8.1 Installation Warning
Allow the unit to sit upright for 24 hours before starting up.
8.2 Location
When the freezer is in position, set the front caster brakes.
The freezer must not be moved with product loaded inside.
Note:
For proper ventilation and airflow, a minimum clearance of 12cm at the rear and top
and a clearance of 20cm on the side of the freezer is required. Allow adequate space
in the front of the freezer for door opening. Locate the freezer on a firm, level surface in
an area with an ambient temperature between 18°C and 32°C.
Provide ample room to reach the mains disconnect switch (power switch) located on the
rear of the freezer.
8.3 Install Wall Bumpers
Open the right bottom door, take out the key and open the outer door of the freezer.
The parts bag, located inside the cabinet, contains the following parts.
Use M4X10 countersunk head screw and M4 washers to install the positioning bracket
into the pre-drilled hole behind the base of the unit (See Figure 1-2 for the location of the
hole) ,install the screw cap on each screw, as shown in Figure 1-7.

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Figure 1-7. Positioning bracket installation
8.4 Install Shelves
Install the shelf clips into the shelf rails (front and back) at the desired shelf level, as
shown in Figure 1-8.
Install the shelves in the cabinet onto the clips, as shown in Figure 1-9.
Note: Maximum shelf load is 50 kg per shelf.
8.5 Remote Alarm Contacts
The remote alarm connector is in the parts bag provided with the manual. If you need to
connect to an independent alarm system, connect the alarm system to the aviation plug,
insert the remote alarm interface, and lock the nut clockwise.
The remote alarm connector is equipped with a normally open (NO) output, a
normally closed (NC) output and a common end (COM).
8.6 Attach Power Cord
Open the right bottom door, take out the power cord.
Insert the power plug into the power socket at the back of the unit.
8.7 Preparing for Start-up
Prior to first start-up, please refer to the following steps:

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1. Check the location of the external components of the product to ensure that the external
components of the product are not damaged.
2. See the serial tag on the side of the unit for electrical specifications or refer to the
electrical schematics in this manual. The freezer should be operated on a dedicated
grounded service. Check the voltage rating on the serial tag of the unit and compare it
with the outlet voltage. Then, with the power switch turned off, plug the line cord into the
wall outlet.
3. Check whether the power switch of the unit is in the OFF state. If not, please set to the
OFF position, ON–“ I ”, OFF–“ O ”( as shown in Figure 1-10), insert the power cord into
the power socket and turn on the power switch (I).
4. Check whether the battery switch is in the ON state. If not, please set to the ON position.
ON–“ I ”, OFF–“ O ” ( as shown in Figure 1-11), ( If you hear an alarm, press the buzzer
silence button (BUZZER) to stop the alarm )。
Note:
Make sure the battery switch is set to standby mode. “Low battery” alarm will occur
when the battery is low. Should a power failure occur during the initial start-up period,
the electronics will have limited operation.
8.8 Parameter Setting
1. After the product is powered on, the display will automatically enter the screen saver,
and the temperature in the freezer will be displayed in real time. As shown in Figure 1-
12.

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2. Touch anywhere on the screen to enter the home page. As shown in Figure 1-13.
Home Page:
①—Log in / Log out icon, blue after log in and grey after log out,
as shown in Figure1-13 and Figure 1-15.
②—Options icon, from left to right are Multi-Unit Constraint, Fingerprint Module,
N2/CO2 Back- up System, Volt Stabilizer and Spare TEMP
③—Time display area.
④—Chamber temperature display area.
⑤—Main operating area including (4) four buttons.

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⑥—Freezer “ON/OFF” button.
⑦—"BUZZER” button
⑧—Running records display area, display the latest three records.
Touch the “Login” button and put in the login username ”admin” and password ”8888”, as shown
in Figure 1-14. all buttons are activated after the user logs in, as shown in Figure 1-15.
Touch the temperature display area from the home page to enter the temperature setting page,
as shown in Figure 1-16.
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