HOOKII Neomow S User manual

EN User manual
DE Benutzerhandbuch
FR Manuel de l'utilisateur
IT Manuale d’uso
ES Manual de usuario
Neomow S

EN English
1
DE Deutsch
27
FR Francais
53
IT Italiano
79
ES Español
105

Neomow S
User manual
Read the User Manual carefully before use.
Make sure you understand all the instructions and safety warnings.
Keep for future reference.
EN English

1
Content
Welcome .............................................................................................................
2
Safety Warnings
...................................................................................................
2
Installation ........................................................................................................
8
Operation ...........................................................................................................
13
Technical Data ...................................................................................................
16
Maintenance and Storage
.................................................................................
18
Troubleshooting ................................................................................................
21
Limited Warranty ...............................................................................................
24
Contact Us .........................................................................................................
25
Introduction .......................................................................................................
6
Important
..........................................................................................................
2
Package Contents
.............................................................................................
6
Description of Product
.......................................................................................
7
App Installation
.................................................................................................
8
The Charging Station Installation
........................................................................
9
Operation
.........................................................................................................
3
Preparation
.......................................................................................................
4
Control Panel
...................................................................................................
13
Basic Operation
................................................................................................
14
Charging and Testing
........................................................................................
15
Signal Selection ................................................................................................
15
Maintenance
....................................................................................................
18
Cleaning the Mower
..........................................................................................
19
Reversing or Replacing the Blades
......................................................................
20
Software Update
..............................................................................................
20
Recycling and End-of-life Disposal
.....................................................................
20
Maintenance and Storage
..................................................................................
4
Symbols and Decals
...........................................................................................
5
Connect the charging station to the Boundary Wire
..............................................
13

Welcome
Safety warnings
Thank you for choosing Neomow S (referred to as 'the mower' or 'robotic mower'
in the manual).
Your robotic mower is designed to mow grass in ground areas where the slope
less than 18°. Collection of grass is not necessary because the fine grass
clippings serve as a natural fertilizer. You can enjoy the fun of carefree mowing
and always keep a perfectly maintained lawn. Furthermore, it is emission free,
convenient, hans free and you can have a sound sleep while the mower is working!
Let this robotic mower housekeeper take care of your lawn!
ƔEnsure no exits are blocked or obstructed by the machine.
ƔDO NOT leave the machine to operate unattended if you know that there
are pets, children or people in the vicinity.
ƔCarefully check the area where the tool is to be used for wildlife and
pets. Wildlife and pets may be injured while the machine is in operation.
Thoroughly check the working area and remove any stones, sticks, wires,
bones and foreign objects. When using the machine, ensure that no wildlife,
ƔOperate the ON/OFF switch before working on or lifting the machine to make
sure you have turn it off.
ƔRead all safety warnings and all instructions. Make yourself familiar with the
controls and the proper use of the machine. Please keep the instructions
safe for later use.
Important
ƔDO NOT touch rotating blades that can cause injury. The blades are sharp.
Beware of severing toes or fingers. Wait until the machine completely stopped
before touching them.
ƔKeep a safe distance to the product when operating, and make sure that
bystanders are not injuried by foreign objects being thrown away.
Ɣ'212T ride on the machine.Children should be supervised to ensure that they
do not play with the machine.
ƔDO NOT dispose of this product at will. It can cause injury to the environment.
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Operation
Preparation
Read the instructions carefully. Be familiar with the controls and the proper
use of the machine.
pets or small tree stumps are hidden in the dense grass. Avoid using
at dusk or in the dark to reduce the risk of encountering animals.
The operator or user is responsible for accidents or hazards occurring to
other people or their property.
NEVER allow children,persons with physical,senory or mental limitations or
a lack of experience and /or knowledge and/or people unfamiliar with these
instructions to use the product. Local regulations may restrict the age of the
operator.
If the mower makes an abnormal sound or signals an alarm, press the STOP
button immediately.
DO NOT touch moving hazardous parts before the mower has come to a
complete stop.
When carrying the lawn mower, turn it off and carry it as explained in this manual
with the blades facing away from you.
DO NOT use automatic lawn watering systems while the lawn mower is
operating, because the watering equipment may get damaged and the
likelihood of water penetrating into the lawn mower is greatly increased. Adjust
the work time of the lawn mower so that the watering systems and the lawn
mower do not operate at the same time.
Periodically inspect the area where the machine is to be used and remove
all stones, sticks, wires, bones, and other foreign objects. The Limited
Warranty does not cover damages caused by objects left on the lawn.
DO NOT modify the mower by yourself. Modifications could interfere with
mower operations, result in serious injury /damage, and void the Limited
Warranty. Use only approved parts and accessories.
3
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Maintenance and Storage
DO NOT run any live mains cables in the working area. If a mains cable
becomes entangled in the robotic mower it must be isolated before any
attempt to remove it.
Ensure the correct installation of the charging station and boundary wire
as instructed in this manual.
Before each mowing session, check that all parts of the mower can function
normally. DO NOT use the lawn mower if the outer casing is damaged. The
blade may accidently cut you or you may be injured by debris thrown off
by the blades.
Avoid mowing in bad weather conditions especially when there is a risk of
lightning,heavy rain or snow. It is recommended to mow in dry weather.
DO NOT operate the machine when barefoot or wearing open sandals. Always
wear substantial footwear and long trousers.
Warning signs shall be placed around the work area if the product is used in
public areas. The signs shall have the following text: Warning! Automatic lawn
mower! Keep away.
Operate the machine in a suitable ambient temperature to avoid that low/high
temperatures decrease mower performance and even lead to accidents.
Regularly check the machine to keep all nuts, bolts, and screws tight , be
sure of the machine is in safe working condition.
Replace worn or damaged parts for safety. Ensure that the replacement is
the matching type.
DO NOT place anything on the mower or the charging station.
DO NOT modify this product. Unauthorized modifications may impair the
safety of your product and may result in increased noise and vibration.
Ensure that batteries are charged using the correct charger recommended
by the manufacturer. Improper use may cause electric shock, overheating,
or leakage of corrosive liquid.
4
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Symbols and Decals
During the winter season once the temperature is consistently below 5 °C,
store the mower and the docking station in a secure, dry place, out of the
reach of children.
Operate and store the mower only within a temperature range between 0 °C
and 40 °C. Too high temperatures can cause damage to the product. As an
example, do not leave the mower in the car in summer.
Please study the symbols on the product and labels carefully and
understand their meaning:
WARNING-Read instruction manual before operating the machine.
WARNING-Keep a safe distance from the machine when operating.
WARNING-DO NOT touch rotating blade.
Guaranteed sound power level value in 60 dB(A)
WARNING-DO NOT ride on the machine.
WARNING-Operate the disabling device before working on or lifting
the machine.
off
60dB
5
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Introduction
Package Contents
Robotic Mower Charging station
Extension cord Wire pegs
Spare blades
Boundary wire User manual
Switching Power Supply
Boundary wire
User manual
Quick start guideWire connector
Quick start guide
6
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Description of Product
* Cutting height adjust knob – Adjust the height of the blade disc to set the height of
your lawn
1.Ultrasonic sensors2.Charging port 3.Front wheel
4.Rear wheel5.Blade disc 6.Blade
7.Battery compartment 8.Handle 9.Cutting height adjust knob
10.Start button 11.Stop button 12.Unlock button
13.Control panel14.ON/OFF switch 15.Charging pins
16.Terminal for perimeter wire17.Docking station control panel
18.NeomowS have another choice which without Ultrasonic sensors
* Start button – Start the mower (First START button, thenOK button:Abnormal
removal, continue to work)
*Stop button – Stop the mower
* Unlock button – Interlock with STOP button, press this button will unlock the stop
model.
* Wire connector-Connect/Add twire to your original perimeter wire layout or to add an
inner boundary.
5 6 7 8
15 16 17
9 10 11 12 13 14
7
2
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Installation
App Installation
Note:
Please make a clean of your lawn, make sure there are no stones, no sticks, no wires,
no bones, and other foreign objects in your lawn.
The mower can navigate slopes up to a maximum of 33% or 18° incline or decline.
Take care of the objects that are less than 100mm high, remove them or mark them.
To ensure a successful setup, please scan the QR code to download the
app. Alternatively, go to the Google Play Store (Android) or the Apple App Store (iOS)
and search " ". After installing the app, please follow the APP guidelines .
There are two ways to connect the APP:


8
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The Charging Station installation
Choose a suitable position for the charging shation
Note:
After the layout of boundary wire, it is needed that connect the charging station to
the boundary wire. And after testing drive, auto-charge successfully indicates that a
suitable position for charging is found. Now drive fixing pegs into ground fully.
The mower will only automatically return to the charging station counter-clockwise.
The mower receives direct sunlight for a prolonged period of time and the battery will
get too hot and not function correctly.
Install the charging station on a soft and flat surface. Do not place the charging
station too close to a slope, such as at the top of a hill or the bottom of a furrow.
Avoid left and right inclination in excess of 5 degrees. Once the position of the charging
station is confirmed and mains electrical connection is laid out, please do not connect
to main power yet. Finish all boundary layout work before connecting the charging
station to the power supply.
1.Via Bluetooth
2.Via WiFi/4G
Make sure your phone's Bluetooth is on, and keep the mower within 10m.
Make sure the WiFi/4G that your phone connected is WiFi/4G instead of 5GHz.
Make sure the WiFi/4G signal is available in the garden. It is necessary to connect
the Bluetooth icon before setting up the WiFi/4G connection. Connect both the
mower and your mobile to your WiFi/4G network.
＞ 5° ＞ 5°
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Pegging the boundary wire in a clockwise direction
2. And the recommended distance between two pegs is about 80cm in
straight lines(less in tight curves).Note that the pegs' hook and wire slit always
face the outside of the boundary. First plant the pegs, do not drive them fully
into the ground.
1. Strongly recommend mowing the lawn grass to 60cm or less before laying
out the boundary wire.
3. Use the boundary wire distance gauge to set the correct distance between
the wire and the border of your lawn (20-30cm). The further the two are from
each other, the lower chances of bad situations.
4. Encircling obstacles: roots, ponds, flowerbeds, landscape stone ect. This will
prevent your robotic mower colliding with objects or going straight into them.
Exclude any pools from the cutting area. For added safety, we recommend
placing a fence around the pool.
c
10
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5.Others
Paths, Driveways and Roads
If an elevated driveway crosses your lawn, better keep it outside the boundary wire.
Please allow a safety distance of 40cm between the driveway and the boundary
wire.
If the driveway and lawn are at the same level, feel free to use the boundary wire
to create a corridor. This allows your robotic mower to cross the driveway and
reach the opposite lawn.
c.Return the wire back to the perimeter（Note：the distance between two wires
requires less than 5mm and do not cross over the wires at any point ). Ensure
the distance from the wire around the object and lawn perimeter is at least 75cm
(if less than 75cm surround the object when installing the wire, leaving the object
outside of the lawn cutting area).
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11
b.Continue circle around the objects in a clockwise direction. When going around
the object use more pegs. Remember to leave 30cm around the object to the wire!
a.Run the wire from the lawn perimeter to the object.
ENEN

If your neighbour is using the same mower, it will need to keep a distance of
0.5m away from your neighbour's boundary wires to prevent the two devices
interfering with each other. Ensure to position your charging station at least 10m
away from your neighbour's boundary wires.Make it clearly that your mower
and your neighbour's are using different signal(See below for more information).
Uneven lawn surfaces：We recommend leveling the lawn before using your robotic
mower or excluding uneven areas with the boundary wire.
> 10m
> 10m
> 0.5m
P1 P2
12
ENEN

Operation
Connect the charging station to the Boundary Wire
Place the docking station at the end of the boundary wire so that the wire runs
lengthwise below the middle of the docking station. Connect that end to the left
(black) connector marked "F" (front). Connect the other end to the right (red)
connector marked "B" (back). Once the P1 or P2 LED confirms ,it meansthe
connection is successful
Once the relevant preparations have been made, learn how to control your mower!
F
B
10-15mm
13
STOP button Press this buttion, the mower will stop immediately.
2
1 2 3
4
8910 11 12
567
Unlock button Interlock with STOP button, press this button will unlock the stop model.
23
START button Start the mower (First START button , then OK button : Abnormal removal,
continue to work)
11 7
HOME button First HOME button , then OK button : the mower will return to charging
station.
4 4 7
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Basic Operation
4.Cutting height adjustment
The cutting height can be adjusted by rotating the height adjustment knob.
Cutting height range from 20mm- 55mm.
14
Signal select button Select signal either P1 or P2.
5
GPS signal indicator LED will remain on only when the GPS signal is normal.
11
Power indicator LED will remain on when the ON/OFF switch is on.
12
Rain sensor button Switch rain sensor On/Off. LED remain on to allow working in the
rain; Lights out, no work in the rain.
6
OK button Used with the Start/Home button.
7
8
Charging indicator LED will flash when the robotic mower is charging.
9
Signal indicator LED will remain on when the P1/P2 is selected.
1.Start mowing
Press Ulock button ,START button and OK button in order, then the mower
will start mowing.
3 1 7
2.Return to charging station
Press unlock button , then press HOME button and OK button
3 4 7
3.Stop the robotic mower
It is allowed to stop your robotic mower by pressing the STOP button in any
situations.The stop button has the highest priority, the robotic mower
will stop immediately in any case.
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Charging and Testing
Signal Selection
Note:
Successful docking and charging indicates that you have found a suitable position
for the docking station. You should now drive the fixing pegs into ground fully.
There are two singals which can be selected, P1 and P2. Make sure the mower
and charging station are using the same singal.
If your neighbour is using the same mower, ensure that both products are using
different signals. Please refer to the section of "Signal setting" in order to select
signal P1 or P2 for your installation.
After the successful connection of the charging station and boundary wire , test
the robotic mower's function. (If the mower is too power-low to start, place the
mower in the charging station. Make sure the charging is sucessful. )
Check the LED regularly to ensure fixing the boundary wire has not affected the
connection and signal shows P1 on the charging satation.
Then place the mower in the working area, afew metres beside the docking
station. Set the main power switch to "ON".
Press the buttons home and OK in order,a few seconds later,
the mower should automatically return to the charging station by locating and
following the boundary wire in anti-clockwise direction. If the mower fails to
dock correctly move the docking station to a more suitable location.
15
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Technical Data
Basic Information
Mower Parameters
Working Conditions
Net Weight
(Battery Included)
Cutting Height
Charging Time
GPS Working Mode
Working Temperature
20-55mm
150min
Yes
0℃~40℃Cutting Width 18cm
Typical Mowing Time
(Per Full Charge ) 150min
Working Capacity
(Per Full Charge ) 300 m²
Material Plastic
Dimensions:
(Length × Width × Height) 48x38x26cm
14.4kg
Brand Hookii
Product Name Neomow S
16
ENEN

Input Voltage
Output Voltage
Output Current
100-240V~50/60Hz
22V
2.5A
Rated Power
Motor Type
Battery Type
Nominal Voltage
Nominal Capacity/Energy
4.4Ah
60W
Brushless
Lithium-lon
20V Max
IP Rating
Wi-Fi/Cellular Network
4G network service（4G）IPX5
Max. Incline Inside
Woking Area
Wireless Connection Y
Y
Y
Connectivity
Driving Motor
Battery Pack
18°（33%）
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