26
Warranty term
It is established that this warranty is granted upon the following conditions:
Client’s name:
Client’s signature:
Invoice number:
Date of purchase:
Model: Serial number:
Retailer:
1. All the parts, pieces and components of the product are guaranteed against possible manufactu-
ring defects, which may arise, for the term of 1 (one) year, with a term of 3 (three) months’ legal
warranty plus 9 (nine) months’ contractual warranty –, counting from the date of purchase of the
product by the Consumer, as appears in the product purchase bill of sale, which is an integral part
of this Term throughout the domestic territory. This contractual warranty includes the free exchan-
ge of parts, pieces and components which have a manufacturing defect, including the expenses
with labor used in this repair. If there is no manufacturing defect, but defect(s) arising from misuse,
the Consumer shall bear these expenses.
2. The installation of the product shall be executed in accordance with the Product Manual and/or
Installation Guide. If your product requires the installation and conguration by a qualied techni-
cian, seek a suitable specialized professional, the costs of these services not being included in the
product amount.
3. Having perceived the defect, the Consumer shall immediately contact the nearest Authorized Service
which appears in the report offered by the manufacturer – they are the only ones authorized to exa-
mine and remedy the defect during the warranty term foreseen herein. If this is not respected, this
warranty shall lose its validity, as it shall be characterized as product infringement.
4. If the Consumer requests home service, it shall contact the nearest Authorized Service to inquire
about the technical visit rate. If it is necessary to remove the product, the ensuing expenses, such as
those of transportation and insurance of the taking and return of the product, shall be the Consumer’s
responsibility.
5. The warranty shall lose its validity totally in the occurrence of any of the following cases: a) if the
defect is not one of manufacture, but is caused by the Consumer or by third parties foreign to the
manufacturer; b) if the damage to the product arises from accidents, disasters, agents of nature (li-
ghtning, oods, landslides, etc.), humidity, voltage in the electrical network (excess voltage caused by
accidents or excessive uctuations in the network), installation/use in disagreement with the user’s
manual or arising from natural wear of the parts, pieces and components; c) if the product has under-
gone effects of a chemical, electromagnetic, electrical or animal (insects, etc.) nature; d) if the serial
number of the product has been falsied or erased; e) if the appliance has been infringed.
6. This warranty does not cover loss of data; therefore, it is advisable that if it is the case of the product,
the Consumer makes a backup regularly of the data which appears in the product.
7. Intelbras is not responsible for the installation of this product, or for possible attempts at fraud and/
or sabotage in its products. Maintain the updates of the software and applications used up-to-date, if
it is the case, as well as the network protection required for defense against hackers. The equipment
is guaranteed against defects in its usual conditions of use, it being important to bear in mind that,
as it is electronic equipment, it Is not free of fraud and scams which may interfere with its correct
functioning.
