KitchenAid Whirlpool W11400254 User manual

SERVICE MANUAL

W11400254
Multimedia
Enhanced
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ii n
FOREWORD
This Whirlpool® Service Manual (Part No. W11400254), provides the In-Home Service Professional with service
informaon for the “Microwave Hood Combinaon.”
The Wiring Diagram used in this Service Manual is typical and should be used for training purposes only. Always
use the Wiring Diagram supplied with the product tech sheet when servicing the oven.
For specic operang and installaon informaon on the model being serviced, refer to the “Use and Care
Guide” or “Installaon Instrucons” provided with the oven.
GOALS AND OBJECTIVES
The goal of this Service Manual is to provide informaon that will enable the In-Home Service Professional to
properly diagnose malfuncons and repair the “Microwave Hood Combinaon.”
The objecves of this Service Manual are to:
• Understand and follow proper safety precauons.
• Successfully troubleshoot and diagnose malfuncons.
• Successfully perform necessary repairs.
WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our
products by anyone other than authorized In-Home Service Professionals.
©2019 Whirlpool Corporaon. Benton Harbor, MI 49022
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n iii
TABLE OF CONTENTS
 
SECTION 1: GENERAL INFORMATION........................................................................
MICROWAVE HOOD COMBINATION SAFETY ................................................................................... 
PRODUCT SPECIFICATIONS............................................................................................................... 
MODEL & SERIAL NUMBER LOCATION............................................................................................. 
MODEL NOMENCLATURE ................................................................................................................. 
TECH SHEET LOCATION..................................................................................................................... 
..........................................................................................
SAFETY .............................................................................................................................................. 
.......................................................................................................... 
ERROR/FAILURE CODES INDICATIONS ............................................................................................. 
 ...........................................................................
SAFETY .............................................................................................................................................. 
WIRING DIAGRAM............................................................................................................................ 
COMPONENT TESTING ..................................................................................................................... 
COMPONENT LOCATION ........................................................................................ 
 .............................................................................
ACCESSING THE CONTROL PANEL .................................................................................................... 
DOOR REMOVAL............................................................................................................................... 
OUTER WRAPPER REMOVAL ............................................................................................................ 
COMPONENT LOCATIONS................................................................................................................. 
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iv n
NOTES
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GENERAL INFORMATION
Microwave Hood Combination n 1-1
Section 1:
General Information
This secon provides general safety, parts, and informaon for
the “Microwave Hood Combinaon.”
■Microwave Hood Combinaon Safety
■Product Specicaons
■Model & Serial Label
• Locaon
• Model Nomenclature
■Tech Sheet Locaon
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GENERAL INFORMATION (Cont.)
1-2 n Microwave Hood Combination
Microwave Hood Combination Safety
You can be killed or seriously injured if you don't immediately
You can be killed or seriously injured if you don't follow
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
follow instructions.
instructions.
DANGER
WARNING
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY
(a) Do not attempt to operate this oven with the door open
since open-door operation can result in harmful exposure
to microwave energy. It is important not to defeat or
tamper with the safety interlocks.
(b) Do not place any object between the oven front face and
the door or allow soil or cleaner residue to accumulate on
sealing surfaces.
(c) Do not operate the oven if it is damaged. It is particularly
important that the oven door close properly and that there
is no damage to the:
(1) Door (bent),
(2) Hinges and latches (broken or loosened),
(3) Door seals and sealing surfaces.
(d) The oven should not be adjusted or repaired by anyone
except properly qualified service personnel.
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GENERAL INFORMATION (Cont.)
Microwave Hood Combination n 1-3
Product Specifications

Dimensions
Capacity (Cu. Ft.) 1.7 or 2.1
Cutout Width (IN, inches) 30
Depth Closed Excluding Handles (IN, inches) 151/2or 161/8or 165/16
Depth Closed Including Handles (IN, inches) 173/8
Depth With Door Open 90 Degree (IN, inches) 391/2or 50
Depth (IN, inches) 161/8or 171/2or 181/2
Height (IN, inches) 171/4or 175/16
Width (IN, inches) 297/8or 30
Microwave Details
Cavity Finish Non-Sck or Powder Coat
Convecon Yes
Convecon Power (was) 1600
Cooking Power (was) 900 or 1000 or 1100
Interior Depth 161/8or 163/4
Interior Height 171/4or 171/8
Interior Light Incandescent
Interior Width 30
Number or Racks 1
Turntable Stoppable Recessed
Turntable Diameter Size (IN, inches) 12 or 14
Work Surface Light Incandescent

Microwave Type Over-the-range
Size (IN, inches) 30
Exterior
Cabinet Color Black
Door Release Handle
Door Swing Le
Handle Color Black
Controls
Control Locaon Right
Control Type Electronic Touch
Display Color Blue
Electronic Display Type Digital
Number of Keypads 16 or 18 or 21
Number of Quick Touch/One-Touch Selecons 6 or 7
Scrolling Electronic Display Yes
Features
Clock Yes
Convenience Cooking Controls Yes
Cooking Items Included Cooking Rack
Night Light Yes
Number of Convenience Control Pads 12 or 16
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GENERAL INFORMATION (Cont.)
1-4 n Microwave Hood Combination
Number of Power Levels 10
Number of Sensor Control Keypads 0
One Touch Cooking Yes
Sensor Cooking Yes
Microwave Selecons Add 30 Seconds, Control Lock, Cook/Start, Cook Power, Cook
Time, Defrost, End of Cycle Signal, Keep Warm, Kids Menu, O/
Cancel, Popcorn, Potato, Reheat, Scale, Soen/Melt, Steam,
Timer, Beverage, Dinner Plate, Fresh Vegetable, Frozen Entree,
Pizza, Convect, Languages - English/French

Blower Type Dual Centrifugal
CFM Motor Class 220 or 300 or 400
Duct Direcon Vercal or Horizontal
Duct Outlet Size (IN, inches) 31/4 x 10
Duct Type Converble Recirculang or Horizontal & Vercal Exhaust or
Converble for Vented or Non-Vented Use or Rectangular
Filters Charcoal Odor Removing Filter
Number of Speeds 2 or 3 or 4
Venlaon Type Downdra or Updra
Venng Exterior or Recirculang
Electrical
Amps 15 or 20
Hz 60
Volts 120

Dimensions
Capacity (Cu. Ft.) 1.9 or 2
Depth With Door Open 90 Degree (IN, inches) 401/2or 441/2
Depth (IN, inches) 161/8or 17
Height (IN, inches) 171/8
Width (IN, inches) 30
Microwave Details
Cavity Finish Non-Sck
Convecon Yes
Convecon Power (was) 1600
Cooking Power (was) 950 to 1200
Grill Yes
Grill Power (was) 1500
Interior Light Halogen or Incandescent
Interior Depth 163/4
Interior Height 171/4
Interior Width 30
Number or Racks 1 or 2
Turntable Yes
Turntable Diameter Size (IN, inches) 14
Work Surface Light Halogen
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GENERAL INFORMATION (Cont.)
Microwave Hood Combination n 1-5

Microwave Type Over-the-Range
Size (IN, inches) 30
Exterior
Cabinet Color Black
Door Release Handle
Door Swing Le
Handle Color Stainless Steel
Controls
Control Locaon Right or Boom
Control Type Electronic Touch
Display Color White
Electronic Display Type VFD
Scrolling Electronic Display Yes
Features
Number of Power Levels 10
Sensor Cooking Yes
Clock Yes
Convenience Cooking Controls Yes
Number of Convenience Control Pads 11 or 12 or 16
Night Light Yes
Turntable Yes
Turntable Diameter Size (IN, inches) 14
Microwave Selecons Control Lock, Cook Time, Defrost, Keep Warm, Popcorn, Reheat,
Soen/Melt, Steam, Timer, Fresh Vegetable, Potato, Add 30
Seconds, Beverage, Convect, Cook Power, Cook/Start, Dinner
Plate, Frozen Entree, Pizza, Power Level, Crisp, Grill, Speed Cook

Blower Type Axial
Filters Charcoal Odor Removing Filter
Duct Direcon Vercal or Horizontal
Duct Outlet Size (IN, inches) 31/4 x 10
Duct Type Rectangular
CFM Motor Class 300 or 400
Number of Speeds 3 or 6
Vent Fan Locaon Back
Venlaon Type Updra
Venng Exterior or Recirculang
Electrical
Amps 15
Volts 120
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GENERAL INFORMATION (Cont.)
1-6 n Microwave Hood Combination

Dimensions
Capacity (Cu. Ft.) 1.9 or 2
Depth (IN, inches) 17
Height (IN, inches) 175/8
Width (IN, inches) 297/8or 30
Microwave Details
Cooking Power (was) 900 or 1000
Convecon Yes
Convecon Power (was) 1600
Interior Light Halogen or Incandescent
Number or Racks 1 or 2
Work Surface Light Halogen
Turntable Diameter Size (IN, inches) 14

Microwave Type Over-the-Range
Exterior
Cabinet Color Black
Door Release Pocket
Door Swing Le
Controls
Control Type Electronic Touch
Display Color White
Electronic Display Type Digital
Scrolling Electronic Display Yes
Features
Sensor Cooking Yes
Clock Yes
Microwave Selecons Add A Minute, Control Lock, Cook/Start, Cook Power, Cook Time,
Defrost, Fresh Vegetable, Keep Warm, Kids Menu, Popcorn,
Potato, Reheat, Soen/Melt, Timer, Frozen Entree

Blower Type Axial
Filters Charcoal Odor Removing Filter
Duct Direcon Vercal or Horizontal
Duct Outlet Size (IN, inches) 31/4 x 10
Duct Type Rectangular
CFM Motor Class 400
Number of Speeds 6
Venlaon Type Downdra
Venng Exterior or Recirculang
Electrical
Amps 15
Volts 120
Design Type
Design Expression Black Floang Glass
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GENERAL INFORMATION (Cont.)
Microwave Hood Combination n 1-7

Dimensions
Capacity (Cu. Ft.) 1.6 or 2
Depth (IN, inches) 151/2or 171/4or 18
Height (IN, inches) 171/8or 171/4or 173/8
Width (IN, inches) 30
Depth Closed Excluding Handles (IN, inches) 157/8or 163/8
Depth Closed Including Handles (IN, inches) 163/4
Depth With Door Open 90 Degree (IN, inches) 481/2
Cutout Height (IN, inches) 16
Cutout Width (IN, inches) 30
Microwave Details
Cavity Finish Powder Coat or Non-Sck
Cooking Power (was) 1000
Interior Light Incandescent
Turntable Stoppable Recessed
Turntable Diameter Size (IN, inches) 12 or 14
Work Surface Light Incandescent

Microwave Type Over-the-Range
Size (IN, inches) 30
Exterior
Cabinet Color Grey or Black
Door Release Handle or Push Buon
Door Swing Le
Handle Color Black
Controls
Control Locaon Right
Control Type Electronic Touch
Display Color Green or Blue or White
Electronic Display Type Digital or VFD
Number of Keypads 14
Number of Quick Touch or One-Touch Selecons 5
Scrolling Electronic Display Yes
Features
Number of Power Levels 10
Clock Yes
Cooking Items Included Flat Cooking Rack
Night Light Yes
Number of Convenience Control Pads 9
Convenience Cooking Controls Yes
One Touch Cooking Yes
Sensor Cooking Yes
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GENERAL INFORMATION (Cont.)
1-8 n Microwave Hood Combination
Microwave Selecons Add 30 Seconds, Add A Minute, Control Lock, Cook Power, Cook
Time, Cook/Start, Defrost, End of Cycle Signal, Fresh Vegetable,
Frozen Entree, Frozen Vegetable, More - Less Funcon, O/
Cancel, Pause, Pizza, Popcorn, Potato, Reheat, Scale, Soen/Melt,
Stage Cooking, Steam, Timer

Blower Type Centrifugal or Dual Centrifugal
CFM Motor Class 220 or 300 or 400
Duct Direcon Vercal or Horizontal
Duct Outlet Size (IN, inches) 31/4 x 10
Duct Type Rectangular or Converble Recirculang or Horizontal & Vercal
Exhaust
Filters Charcoal Odor Removing Filter
Number of Speeds 2 or 4
Venlaon Type Updra
Venng Exterior or Recirculang
Electrical
Amps 15
Hz 60
Volts 120

Dimensions
Capacity (Cu. Ft.) 1.7 or 2.1
Cutout Width (IN, inches) 30
Depth Closed Excluding Handles (IN, inches) 16
Depth With Door Open 90 Degree (IN, inches) 391/4or 42
Depth (IN, inches) 153/4or 163/4or 173/4
Height (IN, inches) 171/4
Width (IN, inches) 30 or 297/8
Microwave Details
Cavity Finish Powder Coat or Stainless
Convecon Yes
Convecon Power (was) 1600
Cooking Power (was) 1000 or 1200
Interior Depth 16 or 161/8
Interior Height 171/8or 171/4
Interior Light Incandescent
Interior Width 30
Number or Racks 1
Turntable Stoppable Recessed
Turntable Diameter Size (IN, inches) 12 or 14
Work Surface Light Halogen or Incandescent

Microwave Type Over-the-Range
Size (IN, inches) 30
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GENERAL INFORMATION (Cont.)
Microwave Hood Combination n 1-9
Exterior
Cabinet Color Black or Stainless
Door Release Handle
Door Swing Le
Handle Color Black or Stainless Steel
Controls
Control Locaon Right
Control Type Electronic Touch
Display Color Amber
Electronic Display Type Digital
Number of Keypads 14 or 22
Number of Quick Touch/One-Touch Selecons 7
Scrolling Electronic Display Yes
Features
Clock Yes
Convenience Cooking Controls Yes
Cooking Items Included Cooking Rack
One Touch Cooking Yes
Sensor Cooking Yes
Night Light Yes
Number of Convenience Control Pads 10
Number of Power Levels 10
Microwave Selecons Add 30 Seconds, Add A Minute, Auto Cook, Control Lock, Cook
Power, Cook Time, Cook/Start, Defrost, End of Cycle Signal,
Fresh Vegetable, Keep Warm, Kids Menu, Pizza, Popcorn, Potato,
Reheat, Scale, Snack Bar, Soen/Melt, Speed Cook, Steam, Timer

Blower Type Axial
Duct Direcon Vercal or Horizontal
Duct Outlet Size (IN, inches) 8
Duct Type Rectangular
Filters Charcoal Odor Removing Filter
Number of Speeds 2 or 3 or 4
Vent Fan Locaon Back
Venlaon Type Updra
Venng Exterior or Recirculang
Electrical
Amps 15
Hz 60
Volts 120
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GENERAL INFORMATION (Cont.)
1-10 n Microwave Hood Combination

Dimensions
Capacity (Cu. Ft.) 1.7
Depth With Door Open 90 Degree (IN, inches) 491/2
Depth (IN, inches) 157/8
Height (IN, inches) 173/8
Width (IN, inches) 30
Microwave Details
Cavity Finish Powder Coat
Cooking Power (was) 900
Interior Light Incandescent
Work Surface Light Incandescent
Turntable Yes
Turntable Diameter Size (IN, inches) 12

Microwave Type Over-the-Range
Size (IN, inches) 30
Exterior
Cabinet Color White or Grey
Door Release Push Buon
Door Swing Le
Handle Color White or Black
Controls
Control Locaon Right
Control Type Electronic Touch
Display Color Green
Number of Quick Touch/One-Touch Selecons 5
Features
Number of Power Levels 10
Clock Yes
Convenience Cooking Controls Yes
Number of Convenience Control Pads 9 or 12
One Touch Cooking Yes
Microwave Selecons Control Lock, Popcorn, Reheat
Night Light Yes

Filters Charcoal Odor Removing Filter
CFM Motor Class 300
Number of Speeds 2
Venlaon Type Updra
Venng Exterior or Recirculang
Electrical
Amps 15
Hz 60
Volts 120
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GENERAL INFORMATION (Cont.)
Microwave Hood Combination n 1-11
Model & Serial Number Location
Model & Serial Number

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GENERAL INFORMATION (Cont.)
1-12 n Microwave Hood Combination
Model Nomenclature
Whirlpool® Model Nomenclature
MODEL NUMBER W M H 11 7 A
Brand
W = Whirlpool
Platform
M = Microwave
O = Wall Oven
Sub Platform/Fuel
C = Countertop (Microwave)
H = Microwave Hood Combo
B = Built-In (Microwave)
D = Drawer (Microwave)
Series
1 = OPP

5 = Mid Line
7 = High (GOLD)

Feature Level/Key Feature

Feature Level/Key Feature

Size/Key Feature

Size/Key Feature

Year
A = 


H = 
J = 
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GENERAL INFORMATION (Cont.)
Microwave Hood Combination n 1-13
KitchenAid® Model Nomenclature
MODEL NUMBER K M H C   E
Brand
K = KitchenAid
Categories
C = Cooktop
O = Wall oven
F = Freestanding Range
S = Slide-In Range
M = Microwave Oven
Configuration/Fuel
B = Built-in
C = Countertop
H = Microwave Hood Combination
Product Detail
S = Sensor Cooking
C = Convection
P = Speedcook
G = Grill

Capacity/Width
17 = 1.7 Cu. Ft.





Year



https://appliancetechmanuals.com

GENERAL INFORMATION (Cont.)
1-14 n Microwave Hood Combination
Amana® Model Nomenclature
MODEL NUMBER A MV  7 P F B
Brand
A = Amana
Platform Type
MV = Over the Range Micro
MC = Countertop Micro
Suite Series



Sensor

5 = Sensor
Feature Level

Capacity

5 = 1.5 Cu. Ft.

7 = 1.7 Cu. Ft.
Cleaning System
R = CleanRelease® Technology
V = None
P = Power Coated
Launch Year






Color Indicator
W = White
B = Black
D = Silver
S = Stainless Steel
https://appliancetechmanuals.com

GENERAL INFORMATION (Cont.)
Microwave Hood Combination n 1-15
Maytag® Model Nomenclature
MODEL NUMBER Y M MV  D H
Country
Y = Canada
Brand
M = Maytag
Product Type
MV = Microwave/Vent
Feature Pack
Year



Color
S = Stainless Steel
H = White
E = Black
https://appliancetechmanuals.com

GENERAL INFORMATION (Cont.)
1-16 n Microwave Hood Combination
Tech Sheet Location

https://appliancetechmanuals.com