Lg Wm1317rd7 User manual

WASHING MACHINESERVICE MANUALCAUTIONREAD THIS MANUAL CAREFULLY TO DIAGNOSEPROBLEMS CORRECTLY BEFORE SERVICING THE UNIT.MODEL: WM1317RD7Website : http://biz.lgservice.com

1.SPECIFICATIONSWM1317RD7ITEMCOLOR POWER SUPPLY PRODUCT WEIGHTCYCLES WASH/RINSE TEMPERATURES SPIN SPEEDS OPTIONS WATER CIRCULATION OPERATIONAL WATER PRESSURE CONTROL TYPE WASH CAPACITY [ KG ]DIMENSIONS DELAY WASH DOOR SWITCH TYPE WATER LEVEL LAUNDRY LOAD SENSING ERROR DIAGNOSIS AUTO POWER OFF CHILD LOCK STEAMELECTRIC POWERCONSUMPTIONREVOLUTIONSPEEDWASHING DRAIN MOTORWASH HEATERWASH SPIN1455

Steam, Pre Wash, Delay Wash, Custom PGM, Fresh Care, PGM Save, Turbo Wash, Cold Wash, Extra Rinse, Rinse+Spin, Drum Light

Incorporated20 - 120Psi（138 – 827kPa）Electronic16KG 686(Larg.)x 756(Prof.)x 983(Alt.) mmup to 19 hoursPTC + Solenoid10 steps (by sensor)IncorporatedIncorporatedIncorporatedIncorporatedIncorporated280 W80 W1050 W46 rpm0-1,300 rpm VCMAC 127， V 60 Hz202.8lb (92kg)

To reduce the risk of injury to persons, adhere to all industryrecomf longo esu eht gnidulcni serudecorp ytefas dednemsleeved gloves and safety glasses. Failure to follow all ofthe safety warnings in this manual could result in propertydamage, injury to persons or death.

WARNINGSMARTNFC (Tag On function)Smart Diagnosis function (3.0)

2. FEATURES & TECHNICAL EXPLANATION

2-1. FEATURES

Ultra Capacity

The larger drum enables not just higher head drop and stronger centrifugal force,

but also less tangling and wrinkling of the laundry. Heavier loads, such as king size

comforters, blankets, and curtains, can be washed.

Direct Drive System

The advanced brushless DC motor directly drives the drum without belt and pulley.

Tilted Drum and Extra Large Door Opening

Tilted drum and extra large opening make it possible to load and unload clothing

more easily.

Steam Washing

Steam washing features upgraded washing performance with low energy and water

consumption.

Automatic Wash Load Detection

Automatically detects the load and optimizes the washing time.

Built-in Heater

Internal heater helps to maintain water temperature at its optimum level for selected

cycles.

Child Lock

The child lock prevents children from pressing any button to change the settings

during operation.

SMART DIAGNOSIS TM

Should you experience any technical difficulty with your washing machine, is capable

of producing multiple distinct different motions for optimal washing performance

with very little noise and vibration. The motor assembly also contains fewer moving

parts, thus resulting in fewer repairs.

NFC (Tag On Function)

This feature uses LG Smart DiagnosisTM, Cycle Download, and Laundry Stats when

you touch the LG appliance’s Tag On logo with your NFC equipped smartphone.

2-2. NEURO FUZZY WASHING TIME OPTIMIZATION

To get the best washing performance, optimal time is determined by the water temperature,

the selected washing temperature, and the size of the load.

2-3. WATER LEVEL CONTROL

This model incorporates a pressure sensor which can sense the water level in the tub.

The water supply is stopped when the water level reaches the preset level, the washing

program then proceeds.

Spinning does not proceed until the water in the tub drains to a certain level.

water

temperature

washing time

rinsing time

the best

washing

performance

spin rhythm, time

load

size

NEURO-

FUZZY

selected

washing

temperature

SENSING EFFECT

PROCESSING

DETERMINATION

The door can be opened by pulling the door handle whenever washer is not in operation.

When the cycle is completed, the DOOR LOCKED light will turn off.

If a power failure has occurred while in operation, the door will unlock after 5 minutes.

Clicking sounds can be heard when the door is locked/unlocked.

2-4. DOOR CONTROL

2-5. THE DOOR CAN NOT BE OPENEDWhile program is operating.When a power failed and power plug is taken out in operation.While Door Lock lights turn on.White the motor is in the process of inertial rotating, through the operation is paused.2-6. DOOR LOCKED LAMP LIGHTSWhen the frequency of water level is lower than 22.9 kHz.(It can be canceled when the frequency is more than 23.8 kHz.)When the temperature inside the tub is higher than 45°C and water level is not 25.5 kHz.

(It can be canceled when the water level is 25.5 kHz or the temperature inside the tub is lower than 40°C.)

2-7. CHILD LOCKUse this option to prevent unwanted use of the washer. Press and hold Pre Wash button for 3seconds to lock/unlock control.When child lock is set, CHILD LOCK lights and all buttons are disabled except the POWERbutton. You can lock the controls of the washer while washing.CHILD LOCK lasts after the end of cycle. If you want to deactivate this function, .sdnoces 3 rof nottub hsaW erP eht dloh dna sserP2-8. WATER CIRCULATIONWhen washing and rinsing function of shower at the upper part of Gasket.When washing, it continuously operates for 3 minutes and intermittently.When rinsing, it continuously operates after completion of water supply.2-9. STEAMFor tough stained clothes, sick room linens, or baby clothes.

Steam Wash is available with Sanitary, Bulk/Large, Perm. Press, Cotton/Normal cycles.

This option features upgraded washing performance with low energy and water consumption.Do not load delicates such as wool, silk, and easily discolored clothes.2-10. NFC (Tag On Function)The Tag On function can only be used with smart phones equipped with the NFC function and based on the Android operating system (OS).

Position your smart phone so that the NFC antenna on the bac k of your smart phone matches the position of the Tag On icon on the appliance.

NFC reading performance of your smart phone must be higher thana certain level for using this function.

3.PARTS IDENTIFICATIONNOTEContact LG Customer Service, if any accessories are missing. For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction or accidents caused by the use of separately purchased unauthorized components or parts. The images in this guide may be different from the actual components and accessories, and are subject to change by the manufacturer without prior notice for product improvement purposes.Parts and AccessoriesParts Pedestal(sold separately) Stacking Kit(sold separately)Accessories Cold water hose Non-skid padsCaps for covering shipping bolt holesWrenchTie strapElbow bracket

(for securing drain hose)

Water inletsShipping boltsPower cordDrain hoseINCLUDED Accessories OPTIONAL AccessoriesDetergent dispenser drawerDoorMagnet Door PlungerControl panel Door sealWater circulation and steam nozzlesTubLeveling feetDrain pump ﬁlter coverDrain pump ﬁlterDrain hose

Before servicing, ask the customer what the trouble is.

When installing or repairing the washer, put on long gloves and safety glasses.

Check the setup (power supply is 120 VAC, remove the transit bolts, level the washer, etc.)

Check with the troubleshooting guide.

Plan your service method by referring to the disassembly instructions.

Service the unit.

After servicing, operate the appliance to see whether it functions correctly.

STANDARD INSTALLATION

The appliance should be installed as follows:

Remove the 4 shipping bolts

with the supplied wrench.

Remove the lower bolts fist.

It is easier that way.

Keep the shipping bolts and

spanner for future use.

Insert the 4 caps (provided)

into the hole.

Turn clockwise to raise;

counterclockwise to lower.

Turn the leveling feet to

adjust the appliance.

REMOVE THE SHIPPING

BOLTS

INSTALL THE APPLIANCE

ON A FLAT AND FIRM SURFACE

ADJUST THE

LEVELING

4. INSTALLATION & TEST

Keeping

Lower

Higher

CONNECT POWER PLUG•Connect the power plug to the wall outlet.•Avoid connecting several electric devices, as doing so may cause a fire.Verify that the rubber washer is inside of the

valve connector.

Tighten the inlet hose securely to prevent leaks.

Install the inlet hose to correct temperature

water tap.

Otherwise, it cause drips on the drawer panel

handle and drawer panel.

HOW TO CONNECT THE INLET HOSE

CONNECT THE DRAIN HOSE

The end of the drain hose should be placed less than 96” from the floor.

•Make sure that the hose is not twisted.•Avoid submerging the end of the hose.Cold

7TEST OPERATION

1Preparation for

washing.

•Connect the power plug to the

outlet.

•Connect the inlet hoses.

2Press the POWER button. 3Press the START/PAUSE

button.

•Listen for a click to determine if the

door has locked.

6Check the water heating

function.

•Press the Soil Level button

and the present temperature will

be displayed.

•Check if the drum rotates

clockwise and counterclockwise.

5Check the automatic reverse

rotation.

4Check the water supply.

•Check if water is supplied through

the detergent dispenser.

7Check the drain and spin

functions.

•Power off and the power on.

•Press the SPIN SPEED button.

•Press the START/PAUSE button.

•Check the spin and drain functions.

•Listen for a click to determine if the

door is unlocking.

8Press the START/PAUSE

button.

9Water removal

•If SERVICE is needed during

check, remove the remaining

water by pulling out the hose cap.

WM1317RD75. OPERATION5-1.CONTROL PANEL FEATURES

Power Button•Use this button to turn thepower On/Off.Status Indicator•It shows elapsed time of the cycle the washer isoperating.Cycle Selector Knob•Rotate the Cycle selector knobto select the cycledesigned for different types of fabric and soillevels.Start/Pause•Use this button toStart/Stop the washer.

Option Button• • • • • • • • • STEAM : Use the STEAM button to add steam to the cycle for the extra cleaning. : Use the button to select to wash temporary before to start the course which you chosen. : Once you have selected the cycle and other settings, press this button to delay the start of the wash cycle. : Use the CUSTOM PGM button to select the course that you has been saved by PGM SAVE. TURBO WASH : Use This option save time. COLDWASH™ : Use this function to wash without hot water and heating. : This option will add an extra rinse cycle to the selected cycle. : Use this option to rinse detergent from load. : Use this option to prevent unwanted use of the washer or to keep cycle settings from being changed while the washer is operating.•——Select a water temperature based on the type of load you are washing. •——To change the spin speed, press the Spin Speed but cycle through available options.ton repeatedly to •——To change the soil level, press the Soil Level button repeatedly until the desired setting is on.•——Press repeatedly to adjust the volume of the Signal.

5-2.Cycle Guide The cycle guide below shows the options and recommended fabric types for each cycle. ● = Available option

5-3.SPECIAL FUNCTIONS

The option buttons also activate special functions, including CHILD LOCK, LOAD SIZE, TUB CLEAN, andSIGNAL ON/OFF. Press and hold the option button marked with the special function for 3 seconds to activate.

CHILD LOCK

Use this option to prevent unwanted use of the washer or to keep cycle settings from beingchanged while the washer is operating. Press and hold the PRE WASH button for 3seconds to activate or deactivate The child lock function The child lock indicator will be shown in the display. And all buttons are disabled except the ON/OFF buttonNOTE: CHILD LOCK lasts after the end of cycle. If you want to deactivate this function,Press and hold the PRE WASH button for 3 seconds.

5-4. Explanation of each process

No. noitanalpxEssecorP

1. Stay •Electrical power is supplied.

•Washer is ready to work and the micom is in the active mode.

2. Water

supply

•After loading laundry and selecting a course and a cycle, water is

supplied and drum rotates.

•When a user selects Pre-wash course, water is supplied through pre

wash valve.

Soaking

and washing

laundry

•To get laundry wet, drum rotates clockwise and counterclockwise.

•If water amount is insufficient at this time, the Inlet valve will supply

water again.

Heating and

washing

•The heater heats the water in drum to the selected water temperature

and drum rotates for washing.

Washing

and heating

/ washing

•When the water temperature reaches to the selected temperature,

the heating stops and only the drum rotates.

•If water temperature becomes lower than selected because of

re-supplied water, the heating starts again.

7. Washing •Fuzzy logic decides washing time according to the laundry load, water

temperature, and other factors.

8. Drainage •A pump motor drains the water from the drum.

•After sensing drained water amount by water level frequency, spin starts.

•When a heating course is selected, stay cooling process is performed to

decrease the water temperature gradually to prevent laundry from being

damaged and for safety reasons.

9. Untangling

(Sensing

eccent-

ricity)

•It balances laundry load and senses the eccentricity of the load, to only

allow spinning without vibration.

•If the eccentricity is worse than the allowed level, it repeats the

disentangling process. When the repeated time is more than allowed

level, it displays UE.

•If the eccentricity is good, the intermittent spin starts.

•During this process, the drain pump works for drainage intermittently.

No. noitanalpxEssecorP

10 Intermittent

spin

•To reach the correct set speed, the motor rotates clockwise and

counterclockwise directions after spin process starts.

•If the water level frequency is lower than 23.0 kHz,

a washer senses suds and starts suds removal process.

11 Rinse

spin

•In this process, the remaining water during washing process is

extracted and the selected speed is kept.

•Removing suds process is in active mode at this cycle.

12 Remaining

spin

•After spin finishes, the drum rotates by remaining spin power until it

stops. Motor power is off.

•This process is overlapped with next process.

13 Rinse water

supply

•Water supply for rinse process.

14 Rinse •Rinsing process.

15 Last

drainage

•After spin finishes and power is not supplied to motor, the drum

rotates by remaining spin power.

•If rinse hold is selected, the drainage is not proceeded after rinse

finishes.

16 Disentangling •The same as item 9.

Intermittent spin

•The same as item 10.

Main spin1 •The same as item 11.

Main spin2•At the end of a main spin, the spin speed will reach the selected rpm.

Remaining spin•The same withitem 12.

Disentangling•After spin finishes, disentangling starts to remove unbalanced

laundry.

End •After ‘end’ signal is displayed, it stays for 8 seconds and power is

automatically turned off. (Auto type door switch)

•After door switch is off, end signal is displayed in the case of

manual type and it takes around 2 minute to turn off door switch.

6.TEST MODESPIN SPEED SOIL LEVEL

WASH/RINSE DELAY WASH

Turns on all lamps and locks the door.

6-1.

6-2.

6-3.

7. TROUBLESHOOTING

7-1.

7-2.

LOCKED MOTORERROREEPROM ERRORThe connector (3-pin, male, white) in the MOTORHARNESS is not connected to the connector (3-pi n,female, white) of STATOR ASSEMBLY.The electric contact between the connectors (3-pin,male, white) in the MOTOR HARNESS and 4-pin,female, white connector in the MAIN PWBASSEMBLY is bad or unstable.The MOTOR HARNESS between the STATORASSEMBLY and MAIN PWB ASSEMBLY is cut(open circuited).The NFC HARNESS between the NFC PCB ASSEMBLY and DISPLAY PCB ASSEMBLY is cut or not connected(open circuited).The NFC PCB ASSEMBLY is bad or out of order(short circuited).The NFC EEPROM is out of order.※ nC is displayed only in the first screen of the Test Mode.NFC version is not matched.→ It needs to be exchanged.※ nU is displayed only in the first screen of the Test Mode.8EEPROM is out of order.Displayed only when the START/PAUSE button isfirst pressed in the Load Test Mode.9 machine is working, the power is supplied rapidly. 10NFC MODULEERRORPOWER FAILURENFC VERSIONERROR1112ERRORSYMPTOMCAUSE

Supplied voltage is not correct.Supplied voltage and rated voltage are not matched.POWER SUPPLY ERROR