
Water flow does not stop
from spout.
Water flow diminished
Water flow is intermittent
Sensor flashes once when
user’s hands are within range
Red light in sensor does not
flash once user’s hands are
within sensor detection range
Debris or limescale in
diaphragm.
Sensor is dirty or covered
Sensor is picking up reflections
from the basin or other object
Clean orifice or diaphragm
(see instructions below)
Clean sensor or remove
obstruction.
Decrease sensor detection
range, and / or remove cause
of reflection.
In-line filter / strainer is
blocked
Sensor is picking up reflections
from the basin or other object
Remove, clean and replace
the filter.
Decrease sensor detection
range, and / or remove cause
of reflection.
Problem Indicator Cause Solution
Water not flowing Sensor flashes continuously
when user’s hands are within
sensor range.
Red light in the sensor does not
flash when user’s hands are
within sensor range.
Red light in the sensor flashes
once when user’s hands are
within range.
Low battery
Range is too short
Range is too long
Battery is completely out
of power
Tap is in ‘Security Mode’
(see note below)
Sensor is detecting reflection
from basin or other source
Connection between the
sensor and the solenoid is
disconnected.
Debris or limescale in
solenoid valve.
Replace battery
Increase range
Decrease range
Replace batteries
Remove obstruction
Connect the sensor to the
solenoid
Remove solenoid valve, pull out
the plunger and spring and
clean the parts under running
water. If necessary, use a
proprietary limescale remover.
When replacing the plunger,
ensure the spring in in the
correct orientation.
The central orifice in the
diaphragm is blocked or the
diaphragm is damaged.
Clean orifice or replace
diaphragm (Lovair part no
L04500001)
The water supply pressure is
more than 8bar.
Reduce water supply pressure.
The water supply pressure is
under 8 bar and yet the pressure
in the faucet’s body is higher.
This situation could be caused
by a sudden increase in the
water supply pressure that
the backcheck prevents from
dropping, even after water
supply pressure drops under
8 bars.
Shut o water supply and
unscrew one of the flexible
pipes in order to reduce the
pressure that blocks the supply
to the tap.