Magenta 43 Troubleshooting guide

SERVICE MANUAL
&
PARTS LIST
MODEL: Magenta 43
First Edition: 08 July 2020

CONTENTS
WHAT TO DO WHEN....................................................................................................... 1 to 3
SERVICE ACCESS
FACE COVER ........................................................................................................................ 4
FRONT COVER ...................................................................................................................... 5
REAR COVER ........................................................................................................................ 6
MECHANICAL ADJUSTMENT
TOP TENSION ....................................................................................................................... 7
BOBBIN TENSION ................................................................................................................. 8
PRESSER BAR HEIGHT ALIGNMENT................................................................................... 9
NEEDLE SWING .................................................................................................................. 10
NEEDLE DROP ..................................................................................................................... 11
CLEARANCE BETWEEN NEEDLE AND SHUTTLE RACE
(ADJUSTMENT METHOD NO. 1).................................................................................... 12
CLEARANCE BETWEEN NEEDLE AND SHUTTLE RACE
(ADJUSTMENT METHOD NO. 2).................................................................................... 13
FEED DOG HEIGHT ............................................................................................................ 14
NEEDLE BAR HEIGHT ........................................................................................................ 15
NEEDLE TIMING TO SHUTTLE .......................................................................................... 16
BUTTONHOLE FEED BALANCE.......................................................................................... 17
FEED BALANCE ON STRETCH STITCH ............................................................................ 18
BUTTONHOLE FUNCTION ................................................................................................. 19
DISENGAGEMENT OF CAM FOLLOWER .......................................................................... 20
MOTOR BELT TENSION....................................................................................................... 21
WIRING ................................................................................................................................ 22
PARTS LIST.................................................................................................................. 23 to 41

1
PROBLEM CAUSE REMEDY REFERENCE
1. Skipping 1. Needle is not inserted Insert the needle properly.
stitches properly.
2. Needle is bent or worn. Change the needle.
3. Incorrectly threaded. Rethread.
4. Needle or thread are Use the recommended sewing
inappropriate for fabric being needle and thread.
sewn.
5. Sewing on stretch fabric. Use A #11 blue tip needle.
6. Inappropriate needle bar See mechanical adjustment P. 15
height. “Needle bar height.”
7. Inappropriate needle to hook See mechanical adjustment P. 16
timing. “Needle timing to shuttle.”
8. Inappropriate needle to See mechanical adjustment P. 12, 13
shuttle race clearance. “Clearance between needle and
shuttle race.”
2. Fabric not 1. Incorrect feed dog height. See mechanical adjustment P. 14
moving “Feed dog height.”
2. Thread on bottom side of Make sure to bring both needle
fabric is jammed up. and bobbin thread under the foot
when starting sewing.
3. Feed dog teeth are worn. Change the feed dog.
TROUBLESHOOTING

2
PROBLEM CAUSE REMEDY REFERENCE
3. Breaking 1. Initial sewing speed is too fast. Start with medium speed.
upper thread
2. Thread path is incorrect. Use the proper thread path.
3. Needle is bent or dull. Replace with a new needle.
4. Upper thread tension is Adjust upper thread tension P. 7
too strong. correctly.
5. Needle size is inappropriate Use appropriate needle and
for fabric. thread for fabric in use.
6. Needle eye is worn. Change the needle.
7. Needle hole in needle plate is Repair the hole or replace the
worn or burred. needle plate.
4. Breaking 1. Incorrectly thread bobbin case. Thread bobbin case correctly.
bobbin thread
2. Too much thread is around on Adjust the position of stopper.
the bobbin.
3. Lint is stuck inside the hook Clean the hook race.
race.
4. Thread quality is too low. Change to a high quality sewing
thread.
5. Thread is jamming around the Clear out the jamming thread.
bobbin.
6. Bobbin thread tension is too Adjust bobbin thread tension P. 8
strong. correctly.
5. Needle 1. Needle is hitting the needle See mechanical adjustment P. 11
breaks plate. “Needle drop.”
2. Needle is bent or worn. Change the needle.
3. Needle is hitting the hook race. See mechanical adjustment P. 12, 13
“Clearance between needle and
shuttle race.”
4. The fabric moves while the See mechanical adjustment P. 10
needle is piercing it, or the “Needle swing.”
needle zigzags while in fabric.
5. Fabric is being pulled too Guide the fabric gently while
strongly while sewing. sewing.

3
PROBLEM CAUSE REMEDY REFERENCE
6. Noisy 1. Backlash between shuttle hook See mechanical adjustment P. 13
operation gear and lower shaft gear is “Clearance between needle and
too great. shuttle race (NO. 2).”
2. Lower shaft gear is loose. Eliminate the looseness.
3. Inappropriate belt tension. See mechanical adjustment P. 21
“Motor belt tension.”
4. Upper shaft gear is loose. Eliminate the looseness.
5. Not enough oil. Oil all moving parts.
7. Deformation of 1. Inappropriate zigzag See mechanical adjustment P. 10
pattern synchronization. “Needle swing.”
2. Inappropriate disengagement See mechanical adjustment P. 20
of cam follower. “Disengagement of cam follower.”
3. Upper thread tension is too Adjust upper thread tension P. 7
strong. correctly.
4. Inappropriate feed balance. See mechanical adjustment P. 18
"Feed balance on stretch stitch."

4
(A)
TO REMOVE
1. Remove the face cover by removing the setscrew (A).
TO ATTACH
2. Follow the above procedure in reverse.
SERVICE ACCESS (1)
FACE COVER

5
SERVICE ACCESS (1)
FRONT COVER
(D)
(A)
(E)
(G)
Dial
(B)
(F)
(H)
(K)
(C)
(I)
(J)
Cap
Front cover
TO REMOVE
1. Remove the face cover (see page 4).
2. Remove the dials.
3. Loosen the setscrew (A), (B), and (C), and then, remove the front cover by removing
the setscrews (D), (E), (F), (G), (H), (I), and (J).
Note: Unhook the tab (K) from the rear cover when removing the front cover.
TO ATTACH
4. Follow the above procedure in reverse.

6
SERVICE ACCESS (4)
REAR COVER
(A)
(B)
(C)
(F)
Rear cover
(D)
(E)
TO REMOVE
1. Remove the face cover and front cover (see pages 4 to 5).
2. Loosen the setscrews (A), (B), and (C), and remove setscrews (D), (E), and (F).
3. Pull up the spool pins. Remove the machine socket. Remove the rear cover clearing
the presser foot lifter from the slit on the cover.
TO ATTACH
4. Follow the above procedure in reverse.

7
MECHANICAL ADJUSTMENT
TOP TENSION
TO CHECK:
The standard upper thread tension should be 65 to 95 grams-force when pulling the thread (cotton thread #50)
in the direction of (B) with setting the tension dial at "3". (make sure the foot should be lowered.)
If the tension is out of the standard range, adjust it as follows:
ADJUSTMENT PROCEDURE:
1. Remove the front cover(see page 5).
2. Turn the adjusting screw (C) in the direction of (D) when the upper thread tension is too tight.
Turn the adjusting screw (C) in the direction of (E) when the upper thread tension is too loose.
3. Attach the front cover.
(B)
(C)
(E)
(D)

8
(B)
(E)
(D)
(C)
Cotton thread #50
MECHANICAL ADJUSTMENT
BOBBIN TENSION
TO CHECK:
Set the bobbin in the bobbin case and pass the thread (cotton #50) through the tension spring.
The bobbin thread tension should be 32 to 38 grams-force when pulling the thread in the direction of (B).
If the tension is out of the range, adjust it as follows:
ADJUSTMENT PROCEDURE:
1. Turn the adjusting screw (C) in the direction of (D) when the bobbin thread tension is too tight.
2. Turn the adjusting screw (C) in the direction of (E) when the bobbin thread tension is too loose.

9
(D)
(E)
(F)
6.0 mm
(C)
Setscrew (B)
(A)
MECHANICAL ADJUSTMENT
PRESSER BAR HEIGHT AND ALIGNMENT
TO CHECK:
1. Raise the presser foot lifter (A).
2. The distance between the presser foot (D) and the needle plate (E) should be 6.0 mm.
ADJUSTMENT PROCEDURE:
1. Remove the face cover (see page 4). Remove the setscrews (B) and the face plate set plate.
2. Raise the presser foot lever and loosen the hexagonal socket screw (C) on the presser bar holder.
Adjust the distance between the presser foot (D) and the needle plate (E) to 6.0 mm.
3. Tighten the hexagonal socket screw (C) securely.
4. Tighten the setscrew (B) to attach the face plate set plate.
5. Attach the face cover.
NOTE: When you tighten the setscrew (B), make sure that both sides of the presser foot
are parallel to the feed dog slot (F) on the needle plate.
Face plate
set plate

10
Upper shaft worm
Gear
Hexagonal socket
screw (2 pcs.)
2 to 3 mm
MECHANICAL ADJUSTMENT
NEEDLE SWING
TO CHECK:
Adjust the needle swing according to the following procedure, If the needle bar starts moving sideways while
the needle is in the fabric when sewing the zigzag pattern (with the maximum zigzag width).
ADJUSTMENT PROCEDURE:
1. Set the pattern selector dial with the maximum zigzag width, and remove the front cover (see page 5).
2. Loosen the hexagonal socket screws (2 pcs.).
3. Adjust the needle swing by turning the handwheel, while holding the worm so as not to rotate it, until the needle
swing starts at 2 to 3 mm above the needle plate after the needle has come out of the right side of the needle
hole.
4. Tighten the hexagonal socket screws (2 pcs.).
5. Attach the front cover.
NOTE: After adjusting the needle swing, check that the upper shaft worm and gear rotate
smoothly without any backlash between them.

11
Hexagonal socket screw
Eccentric plate
Both clearances should be equal
MECHANICAL ADJUSTMENT
NEEDLE DROP
TO CHECK:
When the needle swings in the maximum zigzag width, the distance between both ends of the needle hole on
the needle plate and the needle drop positions should be equal.
If not, adjust as follows:
ADJUSTMENT PROCEDURE:
1. Remove the face cover (see page 4).
2. Set the pattern selector dial at the maximum zigzag width.
3. Loosen the hexagonal socket screw.
4. Turn the eccentric plate to adjust the needle drop.
5. Tighten the hexagonal socket screw.
6. Attach the face cover.
NOTE: Check the hook timing after this adjustment.

12
MECHANICAL ADJUSTMENT
CLEARANCE BETWEEN NEEDLE AND SHUTTLE
RACE (ADJUSTMENT METHOD NO. 1)
TO CHECK:
The clearance between the needle and shuttle race should be –0.05 to +0.10 mm.
If not, adjust as follows:
ADJUSTMENT PROCEDURE:
1. Remove the face cover (see page 4).
2. Set the pattern select dial at " ".
3. Loosen the hexagonal socket screw, and move the needle bar supporter in the direction of the arrows to get a
clearance between –0.05 to +0.10 mm.
* If clearance is too wide, move the needle bar supporter to direction (A).
* If clearance is too narrow, move the needle bar supporter to direction (B).
4. Tighten the hexagonal socket screw.
NOTE: After this adjustment, check that the clearance between the needle and needle plate
  ismorethan0.15mmasshowningure(C).Ifnot,adjusttheclearancebetween 
needle and shuttle race by using adjustment method NO.2 (see next page). Readjust
the clearance between needle and needle plate more than 0.15 mm.
4. Attach the face cover.
Hexagonal socket screw
Direction (B)
Direction (A)
Needle bar supporter
–0.05 to +0.10 mm
Figure (C)
Clearance between needle and
needle plate should be at least 0.15 mm or more.

13
MECHANICAL ADJUSTMENT
CLEARANCE BETWEEN NEEDLE AND SHUTTLE
RACE (ADJUSTMENT METHOD NO. 2)
TO CHECK:
Use this adjustment method NO. 2 if the clearance cannot be adjusted by the method NO.1.
The clearance between the needle and shuttle race should be –0.05 to +0.10 mm.
ADJUSTMENT PROCEDURE:
1. Set the pattern selector dial at " ".
2. Remove the rear cover (see page 6).
3. Loosen the hexagonal socket screw (A) on the lower shaft bushing and slide the gear about 0.5 mm to the right
to create some slack between the gears.
4. Lower the needle and loosen the hexagonal socket screw (B) (2 pcs.).
Move the shuttle race unit axially either forward or backward to adjust the clearance between the needle and
the shuttle race in the range of –0.05 to +0.10 mm.
5. Set the pattern select dial at " ", turn the handwheel to check if the clearance between the needle and inner
edges of the shuttle race spring at the left and right needle drops are equal.
If not, adjust by turning the shuttle race unit.
6. Tighten the hexagonal socket screw (B) (2 pcs.).
7. Loosen the setscrew on the lower shaft bushing and slide the gear back to the original position while adjusting
the backlash.
8. Tighten hexagonal socket screw (A) rmly.
9. Attach the rear cover.
NOTE: The rotary play of the tip of the shuttle driver should be less than 0.3 mm and the
lower shaft should turn smoothly.
After the adjustment, check the hook timing.
–0.05 to +0.10 mm
Clearance should be equal
Hexagonal socket
screw (B) (2 pcs.)
Lower shaft bushing (front)
Needle
Shuttle race spring
Hexagonal socket screw (A)

14
Feed lifting pin
Hexagonal socket screw
0.75 to 0.90 mm
Needle plate
MECHANICAL ADJUSTMENT
FEED DOG HEIGHT
TO CHECK:
1. Lower the presser foot.
2. Turn the handwheel toward you to bring the feed dog to its highest position. The height of the feed dog from the
needle plate should be 0.75 to 0.90 mm.
If it is not in the range, adjust as follows.
ADJUSTMENT PROCEDURE:
1. Open the shuttle cover.
2. Lower the presser foot and turn the handwheel toward you until the feed dog comes to its highest point.
3. Loosen the hexagonal socket screw.
4. Turn the feed lifting pin to adjust the height of feed dog (0.75 to 0.90 mm).
5. Tighten the hexagonal socket screw.
6. Turn the handwheel toward you to recheck the height of feed dog.

15
MECHANICAL ADJUSTMENT
NEEDLE BAR HEIGHT
TO CHECK:
When the tip of shuttle hook meets the left side of the needle in ascending travel of the needle from its left and
lowest position.
ADJUSTMENT PROCEDURE:
1. Remove the face cover (see page 4).
2. Set the pattern selector dial at " ".
3. Open the shuttle cover.
4. Remove the shuttle race ring.
5. Turn the handwheel toward you until the tip of the shuttle hook meets the left side of the needle.
6. Loosen the hexagonal socket screw.
7. The distance between the top of the needle eye and the tip of the shuttle hook should be in the range of 2.9 to
3.5 mm.
Adjust the height of the needle bar by moving the needle bar upward or downward without turning it.
8. Tighten the hexagonal socket screw.
9. Attach the shuttle race ring.
10. Attach the face cover.
Hexagonal
socket screw
Needle bar
Tip of shuttle hook meets
left side of needle
2.9 to 3.5 mm

16
MECHANICAL ADJUSTMENT
NEEDLE TIMING TO SHUTTLE
TO CHECK:
The height of the needle point from its lowest point of travel should be in the range of 1.45 to 1.95 mm when
the tip of the shuttle hook just meets the left side of the needle at the left needle position.
ADJUSTMENT PROCEDURE:
1. Set the pattern selector dial at " ".
2. Remove the front cover (see page 5).
3. Open the shuttle cover.
4. Remove the shuttle race ring.
5. Turn the handwheel toward you until the tip of the shuttle hook meets the left side of the needle.
6. Loosen the hexagonal socket screws (2 pcs.).
7. While holding the shuttle hook so it doesn't turn, turn the handwheel toward you until the needle comes to its
lowest position.
Then, further turn the handwheel to raise the needle about 1.7 mm from its lowest position.
8. Tighten the hexagonal socket screws (2 pcs.).
9. Turn the handwheel toward you to check if the height is in the range of 1.45 to 1.95 mm.
If it is not in this range, repeat the above procedure.
10. Attach the shuttle race ring.
11. Attach the base plate.
Lower shaft crank arm
Hexagonal socket screw (2 pcs.)
1.45 to 1.95 mm
Lowest position Lower shaft

17
AB
Forward feeding Backward feeding
Adjusting screw
(C) (D) Cap
Notch
MECHANICAL ADJUSTMENT
BUTTONHOLE FEED BALANCE
TO CHECK:
When sewing buttonhole, the stitches on each side of buttonhole should be the same stitch density.
The range of 9 to 12 stitches in the right side row "backward feeding" against 10 stitches in the left side row
"forward feeding" is considered acceptable.
ADJUSTMENT PROCEDURE:
1. Check the stitches by sewing buttonholes, and remove the cap.
2. Turn the adjusting screw in the direction of (C) in case of A (right stitches are rough), or in the direction of (D)
in case of B (left stitches are rough).
3. Attach the cap.

18
MECHANICAL ADJUSTMENT
FEED BALANCE ON STRETCH STITCH
TO CHECK:
If the stretch stitch patterns are distorted with setting the stitch length dial at " S.S. ".
If there is a difference between forward feeding and backward feeding during stretch stitch patterns, make an
adjustment as follows:
ADJUSTMENT PROCEDURE:
1. Remove the cap.
2. Set the pattern selector dial at " " , and the stitch length dial at "S.S.".
3. Turn the stretch stitch adjusting screw in the direction of (C) when A > B, or in the direction of (D) when A < B.
4. Attach the cap.
(D)(C)
Stretch stitch
adjusting screw
A=B A>B A<B
Cap
Notch
A
A
1
23 B
A
A
1
23 B
A
A
1
23 B