MERCATOR FC032128BS User manual

Minor design changes or otherwise may result in slight variations between the product illustrated and that which is
contained within this package
THE QUALITY BRAND IN FANS
INSTALLATION AND OPERATION INSTRUCTION BOOK, REV 4.0
GRANGE SERIES
Models: FC032128BS, FC032128WH, FC032134BK, FC032134BS, FC032134WH
CEILING FANS

TABLE OF CONTENTS
A
Rev 4.0
INTRODUCTION......................................................................................................................................................................1
SAFETY PRECAUTIONS........................................................................................................................................................2
UNPACKING YOUR CEILING FAN.....................................................................................................................................4
FAN INSTALLATION INSTRUCTIONS.............................................................................................................................5
WIRING DIAGRAMS...............................................................................................................................................................8
INFORMATION FOR LICENSED ELECTRICIAN AND FAN OWNERS................................................................ 10
FAN OPERATION ................................................................................................................................................................. 11
IMPORTANT FACTS............................................................................................................................................................12

INTRODUCTION
1
Rev 4.0
CONGRATULATIONS ON YOUR CHOICE
Thank you and we are delighted you have chosen a MERCATOR ceiling fan for your home. Please read
all instructions carefully before assembly and use.
SAFETY NOTICES
WARNING / CAUTION
A WARNING / CAUTION notice denotes a hazard. It calls attention to an installation procedure,
operating procedure, maintenance procedure, or the like, that if not correctly performed or adhered
to, could result in damage to this appliance, personal injury or death. Do not proceed beyond a
WARNING / CAUTION notice until the indicated conditions are fully understood and met.
SAFETY SYMBOLS
Alternating current
Protective earth
Warning/Caution

SAFETY PRECAUTIONS
2
Rev 4.0
Please observe the following general safety precautions carefully before and during all phases of
handling, installation, removal, operation and maintenance of this product. Failure to comply with
these precautions violates safety standards of design, manufacture and intended use of the product.
Mercator Lighting assumes no liability for customer’s failure to comply with these requirements.
SAFETY WARNINGS
1. Read all instructions and safety information. Review assembly diagrams provided before
installing your new ceiling fan.
2. This fan must be installed by a licensed and qualified electrician according to SAA and
local authority regulations.
3. This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for
their safety.
4. Young children should be supervised to ensure that they do not play with the appliance.
5. All electrical works must only be undertaken after disconnection of the power by
removing fuses or turning off the circuit breaker, to ensure all pole isolation of the
electrical supply.
6. Do not use outdoors where it could be exposed to water or moisture.
7. This manual is not intended to instruct or assist untrained or unqualified persons to install this
ceiling fan.
8. It is the responsibility of qualified, licensed installer and user to apply common sense
and care at all times during installation and operation.
HOW TO CHOOSE A PROPER LOCATION FOR CEILING FAN
1. According to regulations and to provide a safe clearance from the floor, the lowest point on the
fan blade must be at least 2.1 metres (7 feet) from the floor.
2. For fan installed enclosed outdoors, the fan must be installed at least 1.5m from the perimeter
of roof/eaves of the enclosure to protect the product from direct or indirect rain water or
sunlight.
3. The chosen location for the fan must not allow the rotating blades to come into contact with
any object.
4. Please check carefully and make sure that ceiling joists are strong enough and of adequate size
to support the weight of about 35 kg.
5. To reduce the risk of fire, electrical shock or personal injury, please make sure that the fan
mounting bracket is directly supported from the building structure. Do not mount to an outlet
box.
6. The mounting bracket must be firmly screwed to a load bearing building structure e.g. a
concrete ceiling, steel structure, or a timber frame. If additional timber frames are to be added,
those must be securely nailed or screwed between the beams.
7. Attach fan blades after the fan motor housing is installed and properly secured. Keep the fan
motor and blades in the original package until it is ready to be installed.

SAFETY PRECAUTIONS
3
Rev 4.0
8. Check and confirm, after the fan is completely installed, that all connections are proper and
secure to prevent the fan from falling or causing property damages or personal injury.
9. Take care not to bend or damage the motor Drive Shaft or Fan Blades when handling or
installing them. If such defect is noticed, please contact the Customer Service before
installation of the ceiling fan.
10. Both the fan with light kit (accessory) and the hanging bracket must be earthed.
11. Use of an unapproved wall controller voids the warranty. Only Mercator wall controllers are
approved for use with Mercator ceiling fans. Do not use solid state wall controllers.
12. This fan is compatible with some HOME IT systems. Please contact Mercator for further details.
13. Do not remove the fan from the ceiling after installation.
14. Make sure electricity is turned off at the main power box before commencing work. Turn off
the power by removing fuse or turning off circuit breaker before installing the fan and
replacing lamps.

UNPACKING YOUR CEILING FAN
4
Rev 4.0
Open the original carton and verify the following items are available for the standard purchase of this
product. It there are any missing or mechanically damaged items, contact the Mercator Customer
Care. Do not throw away the carton or other packaging material as it may be needed if warranty
replacement or repair is ever necessary.
1 x Hanger Bracket
1 x Motor Assembly
4 x Blades
BALANCING KIT & SCREWS PACKAGE
1 x Glass Diffuser
1 x Wall Controller
1 x
INSTRUCTION BOOK WARRANTY CARD
1 x
1x
•Use of an unapproved wall controller voids the warranty. Therefore do not control the
operation of this fan from any wall controller that is not approved by Mercator for use with this
fan.
•Do not use solid state controllers.

FAN INSTALLATION INSTRUCTIONS
5
Rev 4.0
•Make sure electricity is turned off at the main power box before commencing work. Turn off
the power by removing fuse or turning off circuit breaker before installing the fan and
replacing the lamps.
•The lowest point on the fan blade must be at least 2.1 metres (7 feet) from the floor.
•Make sure that ceiling joists are strong enough and of adequate size to support the weight of
the fan of about 35 kg.
1. Fan, hanger bracket and light kit must be
earthed during installation. Secure the
mounting bracket to the ceiling joist or
suitable piece of timber inserted between the
ceiling joists. The bracket should be attached
with two wood screws and washers supplied.
2.
Remove covering plate on top housing by
loosening two screws. Insert one blade
through one of the slots on the side of motor
housing.
Align
blade holes with holes on blade
bracket. Secure the blade using screws and
fibre washers supplied. Repeat the same
step until all blades are installed.
3.
Secure covering plate by tightening the two
screws

FAN INSTALLATION INSTRUCTIONS
6
Rev 4.0
4. Carefully lift motor assembly onto hanger
bracket. Install ball joint onto the hanger
bracket opening. Rotate fan until notch on
downrod ball engages the ridge on the
hanger bracket. This will allow hands free
wiring.
Connect the wires in accordance to
the wiring diagram provided.
5. Lift the canopy up to the hanger bracket,
making sure not to break any wire
connection. Secure the canopy using canopy
screws supplied. Cover up canopy screws
using screw cover.
6.
This fan is approved for and can safely be used with 2
x MAX 20W CFL globes. For optimum lighting effect
we recommend 2 x 12W CFL globes. Insert two B22
CFL globes (not supplied) into lamp holders. Dry
your hands before installing globes. Keeping the
globe clean is important as useful lifetime of a dirty
globe could be shorter than a clean globe. Locate
indentations on the neck of lamp diffuser and align
them with protrusions on light kit. Lift the diffuser
allowing the protrusions to engage the indentations
on the diffuser. Twist the diffuser clockwise to lock it
into place.
Note:
Twist the diffuser anticlockwise to remove it
for lamp replacement.

FAN INSTALLATION INSTRUCTIONS
7
Rev 4.0
LAMP REPLACEMENT
•Make sure electricity is turned off at the main power box before commencing work. Turn off
the power by removing fuse or turning off circuit breaker before replacing the lamps.
HOW TO INSTALL WALL CONTROLLER
•Do not mount wall controller near heat producing equipment.
•Wall controller provided is designed to be connected with the ceiling fan supplied in this
package only. Other uses may cause personal injury or fire hazard.
•Use of wall/remote controller other than those approved by MERCATOR will void warranty.
•Make sure electricity is turned off at the main power box before commencing work. Turn off
the power by removing fuse or turning off circuit breaker before installing the wall/remote
controller.
1. Disconnect the power and remove the existing wall plate and switch (if any).
2. Set the speed control knob on the wall controller in the off position.
3. Tighten screws on the terminal blocks; make sure wire connections are wired correctly and
secure.
4. Secure the wall controller to the wall with two screws provided.

WIRING DIAGRAMS
8
Rev 4.0
WIRING DIAGRAM FOR FAN CONTROLLED WITH WALL CONTROLLER

WIRING DIAGRAMS
9
Rev 4.0
WIRING DIAGRAM FOR FAN CONTROLLED WITH REMOTE CONTROLLER (OPTIONAL)

INFORMATION FOR LICENSED ELECTRICIAN AND FAN OWNERS
10
Rev 4.0
Please read fault finder before calling for warranty.
1. FAN WILL NOT START
I. Check that mains circuit breakers are in the ON position.
II. Check that isolation wall switch is in the ON position.
III. Check that speed control knob/pull chain is NOT in the OFF position.
IV. Check that reverse control switch (if any) is FULLY turned to up (left) or down (right)
position.
V. Check that batteries in the remote handset (if any) are in good condition.
VI. Check that transmission code setting (if any) on remote control handset and receiver is
identical.
VII. Check that live, neutral, ground and light (if any) wires from isolation wall switch, remote
receiver (if any) through to fan are all wired correctly is accordance with wiring diagram.
VIII. Check that all wire connections at wall switch, wire connector and/or terminal block are
secured (not loosened).
2. FAN SOUNDS NOISY.
I. Check suggested bulbs and fully tighten light fitting (version with light).
II. Re-tighten all screws on fan blades (do not over tighten).
III. Re-tighten all screws in the hanging bracket and covering plate.
3. MECHANICAL NOISE
I. Let the fan run for about 8 hours for settling in period.
4. FAN TURNS BUT DOES NOT MOVE MUCH AIR
I. The fan may be running in reverse (for fans with reverse running option).
II. The distance from the ceiling to the fan blades is too small.
III. The room may contain items which obstruct the air flow.
IV. The fan may be too small for the size of the room.
5. FAN WOBBLES
Check for wobble after each step.
I. Check that all blade brackets are tightened securely.
II. Most wobble problems result from inconsistent blade level. To check blade level, measure
the distance from each blade tip to the ceiling. If measurements are inconsistent,
adjustments of brackets will be required.
III. Wobble problem could also result from deviations in distance from blade to blade. To check
blade separation, measure the distance from blade tip to blade tip. Should measurements
vary, loosen screws connecting blades and brackets (one at a time) then shift the blade to
proper position and re-tighten screws.

FAN OPERATION
11
Rev 4.0
A ceiling fan is an environmentally smart choice when it comes to cooling as well as helping to warm
your room. You should see a reduction in both cooling and heating costs by regular use of your fans.
SWITCHING SUMMER/WINTER SETTING
Make sure fan is off and blades have stopped spinning before changing the summer/winter
switch.
•
Summer setting (marked S) – Fan turns in
counter clockwise direction. A downward
airflow creates a cooling effect. This also
allows you to set your air conditioner on a
higher temperature setting without
affecting your comfort.
•
Winter setting (marked W) – Fan turns in
clockwise direction. An upward airflow
creates moves warm air off the ceiling
area. This also allows you to set your
heating unit on a lower setting without
affecting your comfort.

IMPORTANT FACTS
12
Rev 4.0
All electric motors, including fan motors make some noise and may feel hot to touch - this is not a
fault. Ceiling fans tend to move during operation as they are not generally rigid-mounted. Rigid
mounted ceiling fans generate excessive vibration and stress on their mountings.
Movement of a couple of centimetres is quite normal and does not suggest the fan will fall down.
Please note - all ceiling fans are not the same, even in the same model some may move more or less
than others.
Fan lights can rattle, if they are not supplied with the fan. They are not covered by warranty.
FAN OPERATION
A ceiling fan is an environmentally smart choice when it comes to cooling as well as helping to warm
your room. You should see a reduction in both cooling and heating costs by regular use of your fans.
Do not hesitate to use your fans in both summer and winter months.
In summer place the reverse switch in the downward position (fans should spin in anti clockwise
direction) so cool air is blowing down producing a cool breeze.
In winter, reverse the switch (fan should spin in clock wise direction) so that an upward airflow will
push warm air off the ceiling and circulate it downwards into the living areas. In winter months use
the fan on a lower speed than in summer.
Make sure fan is off and blades have stopped spinning before changing the summer/winter
switch.
NORMAL WEAR AND TEAR.
Threaded components working slightly loose, or blade carriers becoming slightly bent due to vigorous
cleaning or bumping can cause extra wobble and noise. This is not covered under warranty, but a little
care and maintenance can reduce or prevent this problem.
NIGHT NOISES
This is the biggest cause of service calls, which are outside the manufacturer’s warranty. If a fan has a
fault it will be noticeable at all times. Naturally when everything is quiet at night you will be more
inclined to hear small noises, which may not be noticeable at other times. Even slight signals super
imposed in your electricity supply for off peak hot water control may cause a change in the fan motor
noise. This is normal.