Moosoo MX30 User manual

Every appliance have passed the water test in factory.
It is normal if you found some water leave in appliance. Please feel free to use
it. Use the rapid cleaning program 2-3 times before first household use.
For any questions and malfunctions of the appliance during use, please contact our customer
service email: [email protected]
MX30
DISHWASHER
INSTRUCTION MANUAL

CATALOGUE
IMPORTANT SAFEGUARDS
OVERVIEW
INSTALLATION INSTRUCTIONS
PACKAGE LIST & SPECIFICATIONS
OPERATING INSTRUCTIONS
DETERGENT AND TABLEWARE
MAINTENANCE GUIDE
WARRANTY
MAINTENANCE AND CLEANING
01
02
03
04
08
10
12
14
17

IMPORTANT SAFEGUARDS
01
● Read the user manual carefully before using the appliance. Contact customer service if
necessary.
● Do not disassemble the appliance by yourself.
● Plug the appliance into a grounded socket. A grounded socket can reduce the current at most
when there is a accidental electricity leakage which it can protect the user at most.
● Do not use the appliance during thunderstorm.
● The drain pipe should not be hung more than 40 cm over the appliance. Doing so may cause
drain pipe blockage, water or electricity leakage.
● Check if the appliance is installed well before running the appliance, please check if the water
pipes and power cord is connected properly.
● Tableware with sharp end should be placed downward to avoid hurting users when taking
them out.
● Do not operate the appliance if its power cord is damaged, please contact customer service
for help.
● Do not keep the door of appliance open in case of it falling due to the imbalance.
● Do not cover the wall socket with any foreign objects. Do not connect the appliance to a outer
timer, plug it into a multi-slot socket or a socket that is not grounded. Doing so will invalidate
the warranty and may cause damage or injuries.
● Dishwasher detergent and polishing detergent should be placed beyond children's reach due
to the danger of children playing or accidentally eating these acidic/alkaline detergent.
● Do not run the appliance in a humid environment in case of triggering electricity leakage or
getting rusty.
● Tableware may be hot after washing in the appliance, please remove them around 30 minutes
after procedure ends.
● The appliance runs automatically. Do not inject or pour water into the appliance during working
in case of overflowing and causing malfunctions.
● Do not move or tilt the appliance during working in case of triggering water or electricity
leakage.
● Do not open the door of dishwasher in case hot steam in it may get you injured. For putting in
or taking out tableware, please press stop button, open a gap to let out steam and wait for 10
seconds.
● Children should not play with the dishwasher. Keep them away from the appliance especially
when the door of it is open.
● Unplug the plug from wall socket and disconnect the water pipes for not using in a long time.

PACKAGE LIST & SPECIFICATIONS
02
Dishwasher
Bowl basket
Cutlery basket
Injection pipe
Suction pipe (Optional)
1
1
1
1
1
Name Quantity
Ferrule
User manual
Drain pipe
Screws
1
1
1
2
Name Quantity
Dimension
Water pressure
Rated voltage
Current frequency
Rated power
Waterproof level
Capacity
550×450×500 mm
0.04~1.0MPa(Injecting pressure)
AC 120V
60Hz
870W
IPX1
6 sets of tableware
● Do not clean the dishwasher with corrosive detergent in case of damaging it.
● Do not use detergents other than exclusive ones for dishwasher.
● Cut the ribbon on the power cord and the water pipe with flat scissors when unpacking the package
in case of hurting the pipes and cords.
● Use warm/cold water as water source. Do not use water that temperature is over 122°F.
● Protective plastic bags should be kept from children and cut them into pieces for dispose.
What's in the package
Specifications

OVERVIEW
03
Housing
Outer door
Baseboard
Saucers
Basket
Cutlery basket
Spray arm
Filter cup
Down sea
Distributor
Inside door
Seal
The inside top
Indicating light
Top spray arm
Convenient port
Tap seal ring
Tap connector
Convenient port adapter

INSTALLATION INSTRUCTIONS
04
1. The dishwasher can be placed on a flat table or insert into a cabinet
1.1 In a cabinet:
1.2 Free placement on the table; leave a space for opening the door
Dimension diagram(Unit: mm)
455
460
~
Attention:
a. The hole holds drain pipe is up to
the position of sewage system.
b. The material of cabinet should be
heat-resistant and moisture-proof
c. The shade on the side of cabinet
is the recommended area for the
hole holding the drain pie. The hole
size should be 60×60 which is 400
up from the bottom of the cabinet.
555~560
Drain pipe
hole size
60×60
Dishwasher
Sink
Side of dishwasher Side of dishwasher
Door of the cabinet
Dishwasher Dishwasher
Drain
pipe Suction pipe Water Container
Figure 1(Suction pipe) Figure 2(Injection pipe)
Valve
Convenient port
Drain pipe

05
2.1 Injection pipe installation
2.2 Drain pipe installation
Insertion installation
The injection pipe connects to the injection valve of dishwasher and the corner valve of
pipe or tap. The injection pipe is supplied with the dishwasher. Attention: Please use the
supplied new injection pipe to connect with tap and valve. The old and damaged pipe
may cause water leakage.
Attention: When injecting water from the tap, please put the plastic stopper on the suction
port to avoid water leakage.
Tap
(Back diagram) Injection pipe
Injection pipe
Injection valve
Plastic stopper
Injection pipe
connects with
the valve
2.2.1 Put the ferrule on the drain pipe, the pipe onto correspond port and lock the drain
pipe with ferrule.
2.2.2 When insert the dishwasher into cabinet, put the drain pipe through the hole on
the wall of cabinet.
2.2.3 For insertion installation, the top of drain pipe should be placed above the water
detector port.
2.2.4 Insert the drain pipe into the port of the water detector.
Ferrule
Drain pipe
Back of the
dishwasher
Dishwasher
Drain pipe
Interior radius: 4cm
Insertion length
≥28cm
Sewerage
Wall socket

06
● Read the user manual carefully before using the appliance. Contact customer service if
necessary.
● Do not disassemble the appliance by yourself.
● Plug the appliance into a grounded socket. A grounded socket can reduce the current at most
when there is a accidental electricity leakage which it can protect the user at most.
● Do not use the appliance during thunderstorm.
● The drain pipe should not be hung more than 40 cm over the appliance. Doing so may cause
drain pipe blockage, water or electricity leakage.
● Check if the appliance is installed well before running the appliance, please check if the water
pipes and power cord is connected properly.
● Tableware with sharp end should be placed downward to avoid hurting users when taking
them out.
● Do not operate the appliance if its power cord is damaged, please contact customer service
for help.
● Do not keep the door of appliance open in case of it falling due to the imbalance.
● Do not cover the wall socket with any foreign objects. Do not connect the appliance to a outer
timer, plug it into a multi-slot socket or a socket that is not grounded. Doing so will invalidate
the warranty and may cause damage or injuries.
● Dishwasher detergent and polishing detergent should be placed beyond children's reach due
to the danger of children playing or accidentally eating these acidic/alkaline detergent.
● Do not run the appliance in a humid environment in case of triggering electricity leakage or
getting rusty.
● Tableware may be hot after washing in the appliance, please remove them around 30 minutes
after procedure ends.
● The appliance runs automatically. Do not inject or pour water into the appliance during working
in case of overflowing and causing malfunctions.
● Do not move or tilt the appliance during working in case of triggering water or electricity
leakage.
● Do not open the door of dishwasher in case hot steam in it may get you injured. For putting in
or taking out tableware, please press stop button, open a gap to let out steam and wait for 10
seconds.
● Children should not play with the dishwasher. Keep them away from the appliance especially
when the door of it is open.
● Unplug the plug from wall socket and disconnect the water pipes for not using in a long time.
2.2.5 Do not twist the drain pipe.
2.2.6 When extending the drain pipe, the extended part of the it should not be over 5 meters in
case of affecting the washing results.
Placing the dishwasher on the table
Ferrule
Drain pipe
Back of the
dishwasher
2.3 Suction pipe installation
Suction pipe use: Put the end with filter of the suction pipe into water container and connect the
other end of it to the suction port on the dishwasher.
(Back of the dishwasher)
Suction port
Suction pipe Plastic stopper
Connect the
suction pipe onto
the suction port
Suction pad attached
to the interior wall of
container The water level in the container
should not be higher than the
table holding the dishwasher.
Attention:
1. Water injected into the dishwasher should be warm or cool.
2. When using the suction pipe, please put the plastic stopper on the injection port to avoid
water leakage.

07
3. Dishwasher fixation and placement
Installation diagram
Check following conditions after installation:
Kindly reminder:
1. Keep the user manual and accessories for further use.
2. Every appliance have passed the water test in factory. It is normal if you found some
water leave in appliance. Please feel free to use it. Use the rapid cleaning program 2-3
times before first household use.
Ventilator at the bottom
(550×50 mm)
3.1 Place the dishwasher levelly in
case of triggering overflowing and
electricity leakage. The ventilator
showed in the figure should not be
placed on the rug.
3.2 Adjust the balance of the appliance
by rotating the adjustable
screw.(Rotate clockwise to elevate
and counterclockwise to lower)
3.3 Fix the appliance with screws on both side after inserting it into the cabinet
and leveling.
Remove the lid on both
sides of the appliance for
putting screws on them.
①Put a screw through the
fixing hole on the sides of
appliance and fix it onto
plates of the cabinet.
②Put lids back on the screws. ③
1. Whether the dishwasher is placed levelly and fixed well.
2. Whether the power cord is connected and plugged into grounded socket.
3. Whether the drain and injection pipe is connected well.
4. Whether protective materials and accessories inside are removed completely.

1. Control panel use
08
OPERATING INSTRUCTIONS
Attention: The power indicator light shines when the appliance is plugged in a socket at
normal circumstances.
When you want to change the program during dishwasher operating, press the On/Off to
shut down the dishwasher and restart it, then to select new program. After the washing
procedure ends, the screen will display "FAN" which indicates the fan motor in the
appliance is still working.
Water
shortage Display
Child lock indicator
Intense
Eco
Usual
Child lock
Delay timer
Rinse aid
shortage
Soft
Fast
Program
Start/Pause
Power On/Off
1.1 Icons on the Control panel
1.2 Start a program
1.3 Child lock
Close the door and
press Power on icon for
1 second.
Press Start/Pause to
start the program.
Press Program to
select desired
program.
Correspond icon
flickering shows the
dishwasher starts
working.
In order to prevent children from touching the program button which affects the normal working
procedure, you can press the Child lock button for 3 seconds to turn on this function. When the Lock
icon shines on the control panel, rest of the program buttons will be locked until pressing the Child
lock button for 3 seconds again to unlock them.

09
1.4 Delay start
1.5 Program reference
Select this program for a delay start.
Steps:
1. Power on
2. Select program 3. Press delay
timer
Circulation
display
Press delay timer for 3
seconds to reset it as
"H:00" shows on the screen. 4. The display shows
present delay time
with 3 seconds no
operating.
5. Press the Start/Pause
button to count down
Program
(Eco)
(Usual)
(Intense)
(Soft)
(Fast)
Applicable scene Run time
(Hour: Minute)
Dishwasher
detergent
powder(g)
Suitable for washing tableware
with medium amount of greasy dirt
Suitable for washing tableware in
daily life with less run time
Suitable for washing tableware with
smooth surface such as glassware
Suitable for washing tableware with
heavy greasy dirt
Suitable for rinsing tableware with
little dirt and grease/ tableware
unused for a long time.
23
23
23
None
11.5+
11.5
Tips: To get better washing results when using the Eco program, it is recommended that put ½
detergent powder directly into the interior of dishwasher and ½ of it into the contributor.
Around
2:25
Around
1:10
Around
2:10
Around
1:40
Around
0:25

1. Detergent powder/ pod (Dishwasher exclusive)
2. Rinse aid
10
DETERGENT AND TABLEWARE
1.1. Function and amount
1.2 Detergent use
2.1 Rinse aid use
Tips: The appliance may emit a sound when the door of detergent box opens and touches the
interior door of the dishwasher during working. It is the common procedure of the appliance and
please don't worry about it.
Use exclusive detergent powder, pod for dishwasher for removing grease and food residues on the
tableware. The amount of detergent depends on the actual conditions of tableware. If there are many
sets of tableware in the dishwasher and too much dirt on them, the recommended amount of detergent
powder is 23 gram.
1
3
A
B
1. Press the button
of powder box on
the contributor
3. Put certain amount
of detergent powder/
pod into the box
4. Close the detergent
box
2. Open the detergent
box
The rinse aid must be put into the
dishwasher for the first use and the
amount of it should be around 100 ml.
The rinse aid can help dry tableware
after washing and make them shine as
new. It is consumable which requires
adding when the indicator light is on.
Adjust the gear according to the amount
of tableware. Higher the gear is, the
more amount of rinse aid will be put into
the dishwasher. Switch down the gear
and run the rapid if high gear results in
a extra smooth coating on the tableware.
Flathead screw driver
Please clean with dry
cloth if it is accidentally
spoiled out

3. Bowl basket use
4. Types of tableware
11
Attention: Do not pile up tableware in case of edges are stacked up to result in blocking
water from spray arm.
Applicable for:ceramic tableware, glass tableware, stainless steel tableware. Tableware which are
often used in daily life can all be washed by the dishwasher. But different types of detergent and
different temperature may have various influence on tableware made of different materials.
• Precious metal, color ceramic glaze and aluminum tableware: The coating of these types of
tableware may become abrasive after cleaning in the dishwasher.
• Wooden tableware: Easy to deform and get broken at high temperature.
• Plastic tableware：Please refer to the instructions of tableware in case of plastic tableware may get
deformation easily after heating.
• Cleaning cloth: May cause the dishwasher malfunction.
• Metal tableware：May get rusty after washing in the dishwasher.
Saucer
Teaspoon
Dessert bowl
Salad fork
Teacup
Knife
Butter plate
Oval platter
Serving bowl
Dinner plate
Glasses
Serving spoon
Soup spoon
Dinner fork
Other types of tableware:

5. Tableware placement
1. Remove the filter cup
12
MAINTENANCE AND CLEANING
• Large residues such as bones, fishbone and vegetable leaves, etc on the tableware should
be removed before putting tableware into the dishwasher.
• Do not pile up the tableware, place them one by one into each groove.
• Tableware should be tilted against the basket with dirty spot sides at the bottom which is
easy for washing by water. Do not place tableware horizontally or upside down in case of
collecting water on them.
• Please stick spoons and forks into the spoon basket.
• Tableware are not supposed to be placed outside of the basket and enter the spinning area
of spray arm. In that case, they may block the spray arm which affects the washing result.
• Do not put extremely tiny tableware into the basket in case it may slip out of the basket and
be drained with the dirty water out of the dishwasher.
• When you putting the bowl basket back into the dishwasher, make sure sharp end of
tableware do not damage the door seal.
• Make sure not to touch or clean the coating of bowl basket with abrasive tool or sharp ends
of objects. In case that bowl basket may get rusty after its coating is damaged.
• Knives and other tableware with sharp ends should be placed horizontally or sharp end put
downward to avoid getting injuries when taking them out of the dishwasher.
• After putting the bowl basket into the dishwasher, please rotate the spray arm to check if
they can work normally.
It is recommended that check the interior of dishwasher and clean it regularly. Use some citric-acid
detergent with wet cloth to clean crevices such as corners under the door seal. For cleaning interior
of dishwasher, please use dishwasher detergent and refer to the detail instructions of detergent. Do
not use washing powder to replace dishwasher exclusive detergent.
1. Rotate the filter cup counterclockwise
to remove the filter cup.
2. Remove the stainless steel filter
at the same time.
Counterclockwise

2. Rinse
3. Spray arm cleaning
13
1. Rinse the filter under tap
after removing the dust on
it. It is recommended that
use soft brush for cleaning
instead of steel or stainless
brush in case of damaging
the stainless part of the
system.
2. Rinse the filter cup and
filter with water.
2. After rinsing the filter cup,
put it back to the dishwasher
and turn it clockwise to fix it
until the triangle sign on the
filter cup matches the sign
on the stainless filter.
Clockwise
1. After removing the bowl basket,
pull the down spray arm up to
get rid of the buckle.
2. Check if there is blockage on
the water outlet of spray arms.
If so, please use sharp tool to
unblock it and try to rinse the
outlet with water.

14
MAINTENANCE GUIDE
● Error code
● Troubleshooting
E01
E02
E03
E04
E05
E06
E07
Error code will be displayed in the screen when the dishwasher malfunctions.
Error code Possible cause Potential solutions
Problem Possible cause Potential solutions
Thermistor short circuit Contact customer service for help
Contact customer service for helpThermistor short circuit
Water suction malfunctions Contact customer service for help
Contact customer service for help
Overflow
Abnormal heating
Abnormal suction
The appliance can't
heat the water
Do not place the tableware leveled in case they may collect water
resulting in the lack of water which fail heating in the dishwasher.
1. Lean the appliance for 30°~45° to empty water in its bottom and restart.
2. Check if the drain hose is hung too high.
3. Check if the drain pipe is blocked, twisted or placed under heavy objects.
4. Check if the drain pipe malfunctions.
5. Contact customer service for help.
1. The tap is not open completely.
2. The water flow is slow/ water pressure is low.
3. Being started multiple times under circumstance of lacking water.
4. Contact customer service for help.
Washing powder/ pods
remain in the dishwasher
Some water and
condensation remains in the
inside of the dishwasher
Foam remains in the
dishwasher
1. The water outlet of spray arm is
blocked so that detergent powder can
not get rinsed thoroughly.
3. Bad detergent powder/ pod was used.
4. Washing powder/ pod was not put into
correct position.
2. Too much detergent powder was put
or the size of washing pod is not
small enough.
Unblock outlet on spray arm and run the
dishwasher on Rapid program to rinse foam
on tableware.
Run the Rapid program to rinse tableware with
water. Put recommended quantity of detergent into
dishwasher according to the manual at next time.
Run the Rapid program to rinse tableware with
water. Please check if detergent expires. Or try with
other brands of detergent.
When there is little foam left in the dishwasher, open
the door to make it disappear naturally. When the
there is too much foam in the dishwasher, please
clean it with tools manually.
Run any programs after removing foam manually for 3
minutes, repeat this process until all foam disappears.
Too much detergent powder was put or the
size of washing pod is not small enough.
Refer to the "Detergent adding method".
This is normal which won't affect the result.

15
Problem Possible cause Potential solutions
The Faucet icon shines
when using the manual
injection.
The Faucet icon shines
when using the automatic
injection.
It takes much longer to inject
automatically.
Impact sounds emit during
operating
It is normal phenomenon of injecting
automatically.
Inappropriate placement of tableware
causing the spray arm hitting with tableware.
Take out tableware and put it back to correct
position according to the "Tableware placement
introductions".
Add water into the container and make sure the
pipe is immersed in the water.
Buttons are not functioning
except On/Off button
Tableware is still wet
The dishwasher makes
"woo~woo" sound when it is
plugged while "FAN" icon
shows in the screen
The power button does not
work
1. Tableware is not placed correctly as
they may be stacked up.
3. The program it ran was Rapid/ Fruit.
3. The Child lock function may be on.
1. The door is open. Make sure the door is shut.
Keep your hands and buttons dry and clean.
Unlock the child lock.
Contact customer service.
Make sure the tap is on with running water.
Contact customer service for help.
Contact customer service for help.
Clean the filter of the suction pipe.
Contact customer service for help.
4. Did not choose the Preserve function.
4. Press the button too short.
2. The washing process has not done yet.
2. There is water or oil on the button or
hands.
1. The tap is not open or the water stops
running.
1. There is no water in the water tank or
the pipe is not immersed in the water.
2. The flow meter malfunctions.
2. The filter of suction pipe is blocked.
3. The flow meter malfunctions.
3. The injecting valve malfunctions.
2. Oil or water is on the finger or button.
3. The Child lock function may be on.
4. PCB of door lock malfunctions
Refer to the "Tableware placement introductions".
Wait for the process to complete.
There is no drying procedure in these two programs.
Please plug the appliance into the grounded , functional
socket and make sure its voltage corresponds to the
mains.
Clean the button or hand and keep them dry.
1. The button does not work while all of
the display icons are not on. The
possible reason is that the appliance
is not plugged in or the electricity
goes out.
To restart the dishwasher and run the Preserve
program.
The air circulation system is working. It is a normal procedure of dishwasher.
Press the button for 1 second to start.
Unlock the child lock.

16
Problem Possible cause Potential solutions
Tableware is not cleaned
thoroughly
There is much water left in
the appliance when not in
use
Overflow happens when
adding more water into the
water tank, but the "Full"
icon is not on.
Water reduces in the water
tank while the "Full" icon
stays on.
Use the dishwasher detergent and put correct
amount of detergent according to the reference.
Remove the spray arm and check the filter.
Install the filter well and pull the ring firmly.
Check if tableware is placed inappropriate and
block the spray arms.
Immerse tableware in the water for a while before
putting them into dishwasher.
It would be better to clean tableware with steel
wool before putting them into the dishwasher.
Refer to "Tableware placement introductions".
Unblock the water outlet of spray arm.
Restart the washing program.
Please lower the drain pipe.
Contact customer service for help.
Contact customer service for help.
Contact customer service for help.
Contact customer service for help.
Open the water tank and adjust the floater.
Unblock and stretch the pipe, remove heavy objects
on it.
The water level in the container should not exceed
the platform holding the dishwasher.
Select appropriate program.
1. Inappropriate placement of tableware
causes them piled up.
1. The drain pipe is hung too high.
1. The PCB main panel malfunctions.
2. The water level detection switch
malfunctions.
3. The floater is stuck.
4. The drain pump malfunctions.
5. The injecting valve malfunctions.
2. The drain pipe is twisted, blocked or
put under heavy objects.
3. The water level in the container exceeds
the platform holds the dishwasher.
3. Thedetergent is not exclusive dishwasher
detergent or the amount of detergent is
too little.
7. Food residues dried on the tableware
which are hard to remove.
8. There may be power outage during
the washing procedure.
9. Some sort of food is hard to clean
such as steamed egg.
4. The filter is not installed well hence
food residues get into the filtering
system.
2. The selected program is incorrect.
5. The outlet of spray arm is blocked.
6. The spray arm is stuck.
The floater gets stuck. Open the water tank and adjust the floater.