NEFF G 24 Series User manual

en Instruction for Use
Freezer
G..14..
G..24..

en Table of Contents
Safety and warning information ........... 3
Information concerning disposal ......... 6
Scope of delivery ................................... 6
Room temperature, ventilation
and cavity depth ..................................... 7
Installation location ................................ 7
Connecting the appliance .................... 8
Getting to know your appliance .......... 8
Switching the appliance on .................. 9
Setting the temperature ........................ 9
Alarm function ...................................... 10
Usable capacity .................................... 10
Freezer compartment .......................... 10
Max. freezing capacity ........................ 11
Freezing and storing food .................. 11
Freezing fresh food ............................. 11
Super freezing ...................................... 12
Thawing frozen food ............................ 13
Interior fittings ....................................... 13
Switching off and disconnecting
the appliance ........................................ 14
Defrosting .............................................. 14
Cleaning the appliance ....................... 15
Tips for saving energy ........................ 15
Operating noises ................................. 16
Eliminating minor faults yourself ....... 16
Customer service ................................. 17

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enTable of Contents enInstruction for Use
Safety and warning
information
Before you switch ON the
appliance
Please read the operating and
installation instructions carefully!
They contain important
information on how to install,
use and maintain the appliance.
The manufacturer is not liable if
you fail to comply with the
instructions and warnings.
Retain all documents for
subsequent use or for the next
owner.
Technical safety
The appliance contains a small
quantity of environmentally
friendly but flammable
refrigerant R600a. Ensure that
the tubing of the refrigerant
circuit is not damaged during
transportation and installation.
Leaking refrigerant may cause
eye injuries or ignite.
If damage has occurred
■Keep naked flames and/or
ignition sources away from the
appliance,
■thoroughly ventilate the room
for several minutes,
■switch off the appliance and
pull out the mains plug,
■inform customer service.
The more refrigerant an
appliance contains, the larger
the room must be in which the
appliance is situated. Leaking
refrigerant can form a
flammable gas-air mixture in
rooms which are too small.
The room must be at least 1 m³
per 8 g of refrigerant. The
amount of refrigerant in your
appliance is indicated on the
rating plate inside the appliance.
If the power cord of this
appliance is damaged, it must
be replaced by the
manufacturer, customer service
or a similarly qualified person.
Improper installations
and repairs may put the user
at considerable risk.
Repairs may be performed by
the manufacturer, customer
service or a similarly qualified
person only.
Only original parts supplied by
the manufacturer may be used.
The manufacturer guarantees
that only these parts satisfy the
safety requirements.
A extension cable may be
purchased from customer
service only.

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Important information when
using the appliance
■Never use electrical
appliances inside the
appliance (e.g. heater, electric
ice maker, etc.). Explosion
hazard!
■Never defrost or clean the
appliance with a steam
cleaner! The steam may
penetrate electrical parts and
cause a short-circuit. Risk
of electric shock!
■Do not use pointed or sharp-
edged implements to remove
frost or layers of ice. You
could damage the refrigerant
tubes. Leaking refrigerant may
cause eye injuries or ignite.
■Do not store products which
contain flammable propellants
(e.g. spray cans) or explosive
substances in the appliance.
Explosion hazard!
■Do not stand on or lean
heavily against base
of appliance, drawers
or doors, etc
■For defrosting and cleaning,
pull the mains plug out or
switch off the fuse. Do not pull
out the mains plug by tugging
on the power cord.
■Store high-percentage alcohol
tightly closed and standing up.
■Keep plastic parts and the
door seal free of oil and
grease. Otherwise, parts and
door seal will become
porous.
■Never cover or block the
ventilation openings of the
appliance!
■Avoiding placing children
and vulnerable people at
risk:
At risk are children, people
who have limited physical,
mental or sensory abilities, as
well as people who have
inadequate knowledge
concerning safe operation of
the appliance.
Ensure that children and
vulnerable people have
understood the hazards.
A person responsible for
safety must supervise or
instruct children and
vulnerable people who are
using the appliance.
Only children from 8 years
and above may use the
appliance.
Supervise children who are
cleaning and maintaining the
appliance.
Never allow children to play
with the appliance.

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■Do not store bottled or
canned drinks (especially
carbonated drinks) in the
freezer compartment. Bottles
and cans may burst!
■Never put frozen food straight
from the freezer compartment
into your mouth.
Risk of low-temperature burns!
■Avoid prolonged touching of
frozen food, ice or the
evaporator pipes, etc.
Risk of low-temperature burns!
Children in the household
■Keep children away from
packaging and its parts.
Danger of suffocation from
folding cartons and plastic
film!
■Do not allow children to play
with the appliance!
■If the appliance features a
lock:
keep the key out of the reach
of children!
General regulations
The appliance is suitable
■for freezing food,
■for making ice.
This appliance is intended for
use in the home and the home
environment.
The appliance is suppressed
according to EU Directive
2004/108/EC.
The refrigeration circuit has
been checked for leaks.
This product complies with
the relevant safety regulations
for electrical appliances
(EN 60335-2-24).
This appliance is intended for
use up to a maximum height of
2000 metres above sea level.

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Information concerning
disposal
*Disposal of packaging
The packaging protects your appliance
from damage during transit. All utilised
materials are environmentally safe and
recyclable. Please help us by disposing
of the packaging in an environmentally
friendly manner.
Please ask your dealer or inquire at your
local authority about current means of
disposal.
*Disposal of your old
appliance
Old appliances are not worthless
rubbish! Valuable raw materials can be
reclaimed by recycling old appliances.
m Warning
Redundant appliances
1. Pull out the mains plug.
2. Cut off the power cord and discard
with the mains plug.
3. Do not take out the trays
and receptacles: children are
therefore prevented from climbing in!
4. Do not allow children to play with
the appliance once it has spent its
useful life. Danger of suffocation!
Refrigerators contain refrigerant
and gases in the insulation. Refrigerant
and gases must be disposed
of professionally. Ensure that tubing
of the refrigerant circuit is not damaged
prior to proper disposal.
Scope of delivery
After unpacking all parts, check for any
damage in transit.
If you have any complaints, please
contact the dealer from whom you
purchased the appliance or our
customer service.
The delivery consists of the following
parts:
■Built-in appliance
■Interior fittings (depending on model)
■Bag containing installation materials
■Operating instructions
■Installation manual
■Customer service booklet
■Warranty enclosure
■Information on the energy
consumption and noises
This appliance is labelled in
accordance with European
Directive 2012/19/EU concerning
used electrical and electronic
appliances (waste electrical and
electronic equipment - WEEE).
The guideline determines the
framework for the return and
recycling of used appliances as
applicable throughout the EU.


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Room temperature,
ventilation and cavity
depth
Ambient temperature
The appliance is designed for a specific
climate class. Depending on the climate
class, the appliance can be operated at
the following temperatures.
The climate class can be found on
the rating plate. Fig. (
Note
The appliance is fully functional within
the room temperature limits
of the indicated climatic class. If
an appliance of climatic class SN
is operated at colder room temperatures,
the appliance will not be damaged up to
a temperature of +5 °C.
Ventilation
The air on the rear panel of
the appliance heats up. Conduction of
the heated air must not be obstructed.
Otherwise, the refrigeration unit must
work harder. This increases power
consumption. Therefore: Never cover
or block the ventilation openings!
Cavity depth
A cavity depth of 560 mm
is recommended for the appliance.
If the cavity depth is smaller – at least
550 mm – the energy consumption
increases slightly.
Installation location
Install the appliance in a dry, well
ventilated room. The installation location
should neither be exposed to direct
sunlight nor near a heat source, e. g.
a cooker, radiator, etc. If installation next
to a heat source is unavoidable, use
a suitable insulating plate or observe
the following minimum distances to a
heat source:
■3 cm to electric or gas cookers.
■30 cm to an oil or coal-fired cooker.
Climate class Permitted ambient
temperature
SN +10 °C to 32 °C
N+16 °C to 32 °C
ST +16 °C to 38 °C
T+16 °C to 43 °C

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Connecting
the appliance
After installing the appliance, wait at least
1 hour until the appliance is switched on.
During transportation the oil in
the compressor may have flowed into
the refrigeration system.
Before switching on the appliance for
the first time, clean the interior of
the appliance (see chapter “Cleaning
the appliance”).
Electrical connection
The socket must be near the appliance
and also freely accessible following
installation of the appliance.
The appliance complies with the
protection class I. Connect the appliance
to 220–240 V/50 Hz alternating current
via a correctly installed socket with
protective conductor. The socket must
be fused with a 10 to 16 A fuse.
For appliances operated in non-
European countries, check whether the
stated voltage and current type match
the values of your mains supply. This
information can be found on the rating
plate. Fig. (
Getting to know your
appliance
Please fold out the illustrated last page.
These operating instructions refer
to several models.
The features of the models may vary.
The diagrams may differ.
Fig. !
1-5 Controls
6 Freezer shelf
7 Frozen food container

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Controls
Fig. "Switching
the appliance on
Fig. "
Press the On/Off button 2, the button is
lit. The temperature alarm is switched off
by pressing the alarm button 4. The
alarm display 5 lights up until
the appliance has reached the set
temperatures.
We recommend the medium setting.
Operating tips
■The sides of the housing are
sometimes heated slightly. This
prevents condensation in the area of
the door seal.
■If the freezer compartment door
cannot be immediately re-opened after
it has been closed, wait until the
resulting low pressure has equalised.
■The refrigeration system may cause
several areas of the freezer shelves to
frost quickly. This does not affect
function or power consumption. The
appliance does not require defrosting
until the entire surface of the freezer
shelf is covered with more than 5 mm
of frost or ice.
Setting
the temperature
Fig. "
Set the temperature controller 1 to
a number with a coin. The higher
the number, the lower the temperature.
1Temperature controller
Is used to set the freezer
compartment temperature.
2On/Off button
Serves to switch the whole
appliance on and off.
3“super” button
Switches super freezing on and
off.
Illuminates when super freezing is
on.
4Alarm button
Used to switch off the warning
signal, see chapter “Alarm
function”.
5Alarm display
Lights up if the freezer
compartment becomes too warm.
It goes out when the freezer
compartment has reached the set
temperature.

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Alarm function
Temperature alarm
The temperature alarm switches on
if the freezer compartment is too warm
and the frozen food is at risk of thawing.
The alarm may switch on without any
risk to the frozen food:
■when the appliance is switched on,
■when large quantities of fresh food are
placed in the appliance,
■if the freezer compartment door is
open too long.
Note
Do not refreeze thawing or thawed food.
Only ready meals (boiled or fried) may
be refrozen.
No longer store the frozen produce for
the max. storage period.
Alarm display
Fig. "
The alarm display 5 lights up if
the freezer compartment becomes too
warm. Frozen food is at risk of thawing.
Switching off the alarm
Fig. "
Press the alarm button 4 to switch off
the warning signal.
Usable capacity
Information on the usable capacity can
be found inside your appliance on
the rating plate. Fig. (
Fully utilising the freezer
volume
The maximum amount of food can be
placed in the freezer by removing all
fittings. The food can be stacked directly
on the shelves and in the bottom
of the freezer compartment.
Removing the fittings
Pull out the frozen food container all
the way, lift at the front and remove.
Fig. #
Freezer compartment
Use the freezer compartment
■To store deep-frozen food.
■To make ice cubes.
■To freeze food.
Note
Ensure that the freezer compartment
door has been closed properly. If
the door is open, the frozen food will
thaw. The freezer compartment will
become covered in thick ice. Also: waste
of energy due to high power
consumption!

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Max. freezing capacity
Information about the max. freezing
capacity within 24 hours can be found
on the rating plate. Fig. (
Freezing and storing
food
Purchasing frozen food
■Packaging must not be damaged.
■Use by the “use by” date.
■Temperature in the supermarket
freezer must be -18 °C or lower.
■If possible, transport deep-frozen food
in an insulated bag and place quickly
in the freezer compartment.
Note when loading products
■Preferably freeze large quantities
of food in the top compartment, where
food freezes particularly quickly
and therefore also gently.
■Place the food over the whole area
of the compartments or the frozen
food containers.
Note
Food which is already frozen must not
come into contact with the food which
is to be frozen. If required, move
the frozen food to other frozen food
containers.
Storing frozen food
Insert frozen food container all the way to
ensure unrestricted air circulation.
Freezing fresh food
Freeze fresh and undamaged food only.
To retain the best possible nutritional
value, flavour and colour, vegetables
should be blanched before freezing.
Aubergines, peppers, zucchini and
asparagus do not require blanching.
Literature on freezing and blanching
can be found in bookshops.
Note
Keep food which is to be frozen away
from food which is already frozen.
■The following foods are suitable for
freezing:
Cakes and pastries, fish and seafood,
meat, game, poultry, vegetables, fruit,
herbs, eggs without shells, dairy
products such as cheese, butter and
quark, ready meals and leftovers such
as soups, stews, cooked meat and
fish, potato dishes, soufflés and
desserts.
■The following foods are not suitable
for freezing:
Types of vegetables, which are usually
consumed raw, such as lettuce or
radishes, eggs in shells, grapes,
whole apples, pears and peaches,
hard-boiled eggs, yoghurt, soured
milk, sour cream, crème fraîche and
mayonnaise.

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Packing frozen food
To prevent food from losing its flavour
or drying out, place in airtight containers.
1. Place food in packaging.
2. Remove air.
3. Seal the wrapping.
4. Label packaging with contents
and date of freezing.
Suitable packaging:
Plastic film, tubular film
made of polyethylene, aluminium foil,
freezer containers.
These products are available
from specialist outlets.
Unsuitable packaging:
Wrapping paper, greaseproof paper,
cellophane, bin liners and used
shopping bags.
Items suitable for sealing packaged
food:
Rubber bands, plastic clips, string, cold-
resistant adhesive tape, etc.
Bags and tubular film
made of polyethylene can be sealed
with a film heat sealer.
Shelf life of frozen food
Storage duration depends on the type
of food.
At a temperature of -18 °C:
■Fish, sausage, ready meals and cakes
and pastries:
up to 6 months
■Cheese, poultry and meat:
up to 8 months
■Vegetables and fruit:
up to 12 months
Super freezing
Food should be frozen solid as quickly
as possible in order to retain vitamins,
nutritional value, appearance and flavour.
Several hours before placing fresh food
in the freezer compartment, switch on
super freezing to prevent an unwanted
temperature rise.
As a rule, 4–6 hours is adequate.
This appliance runs constantly
and the freezer compartment drops to
a very low temperature.
If the max. freezing capacity is to be
used, super freezing must be switched
on for 24 hours before the fresh produce
is placed in the freezer compartment.
Smaller quantities of food (up to 2 kg)
can be frozen without “super freezing”.
Switching on and off
Fig. "
Press “super” button 3.
If the super freezing has been switched
on the button is lit.
Super freezing automatically switches off
after approx. 2½ days.

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Thawing frozen food
Depending on the type and application,
select one of the following options:
■at room temperature
■in the refrigerator
■in an electric oven, with/without fan
assisted hot-air
■in the microwave
m Caution
Do not refreeze thawing or thawed food.
Only ready meals (boiled or fried) may
be refrozen.
No longer store the frozen produce for
the max. storage period.
Interior fittings
(not all models)
Freezer calendar
Fig. $
To prevent the quality of the frozen food
from deteriorating, do not exceed the
storage duration. The figures next
to the symbols indicate the permitted
storage period of the produce in months.
In the case of commercially available
frozen food observe the date
of manufacture or use-by date.
Ice cube tray
Fig. %
1. Fill the ice cube tray ¾ full of drinking
water and place in the freezer
compartment.
2. If the ice tray is stuck to the freezer
compartment, loosen with a blunt
implement only (spoon-handle).
3. To loosen the ice cubes, twist the ice
tray slightly or hold briefly under
flowing water.
Ice pack
Fig. &/A
If a power failure or malfunction occurs,
the ice packs can be used to slow down
the thawing process. The longest
storage time is obtained by placing
the ice pack on the food in the top
compartment.
The ice packs can also be used to cool
food temporarily, e.g. in a cold bag.
Berry tray
Fig. &/B
The berry tray is suitable for storing ice
packs and for freezing individual berries,
pieces of fruit, herbs and vegetables. To
do this, take out the ice packs, distribute
items evenly over the berry tray and
leave to freeze for approx. 10 to 12
hours. Then transfer into freezer bags or
containers. To thaw the frozen items,
spread them out next to each other
again.

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Switching off and
disconnecting the
appliance
Switching the appliance off
Fig. "
Press the On/Off button 2.
Refrigeration unit switches off.
Disconnecting the appliance
If you do not use the appliance
for a prolonged period:
1. Switch off the appliance.
2. Pull out mains plug or switch off fuse.
3. Clean the appliance.
4. Leave the appliance door open.
Defrosting
Note
Approx. 4 hours before defrosting
the appliance, switch on super freezing
so that the food drops to a very low
temperature and can therefore be stored
at room temperature for a longer period.
Proceed as follows:
1. Place the frozen food containers with
the food in a cool location. Place
the ice pack (if enclosed) on the food.
2. Switch the appliance off.
3. Pull out the mains plug or remove
the fuse.
4. To accelerate the defrosting process,
place two pans of hot water on a trivet
in the appliance. Close the appliance
door to prevent heat from escaping.
Fig. '
5. Wipe up condensation with a cloth
or sponge.
6. Wipe dry the freezer compartment.
7. Switch the appliance on again.
8. Put the frozen food back in the freezer
compartment.

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Cleaning the appliance
m Caution
■Do not use abrasive, chloride or acidic
cleaning agents or solvents.
■Do not use scouring or abrasive
sponges. The metallic surfaces could
corrode.
■Never clean the shelves or containers
in the dishwasher. The parts may
become deformed!
Proceed as follows:
1. Before cleaning: Switch off
the appliance.
2. Pull out the mains plug or switch off
the fuse!
3. Take out the food and store in a cool
location. Place ice pack (if available)
on the food.
4. Wait until the layer of frost has thawed.
5. Clean the appliance with a soft cloth,
lukewarm water and a little pH neutral
washing-up liquid. The rinsing water
must not run into the light or through
the drainage hole into the evaporation
area.
6. Wipe the door seal with clear water
only and then wipe dry thoroughly.
7. After cleaning reconnect and switch
the appliance back on.
8. Put the food back into the appliance.
Tips for saving energy
■Install the appliance in a dry, well
ventilated room! The appliance should
not be installed in direct sunlight
or near a heat source (e.g. radiator,
cooker).
If required, use an insulating plate.
■Select 560 mm cavity depth.
A smaller cavity depth will result in
a higher energy consumption.
■Do not block the ventilation openings
in the appliance.
■The ice packs slow down the thawing
process of the frozen food in the event
of a power failure or malfunction.
Place the ice packs directly on
the food in the top compartment.
■Open the appliance as briefly as
possible!
The briefer the appliance door is
opened, the lower the ice formation on
the freezer shelves.
■Thaw frozen food in the refrigerator
compartment and use the low
temperature of the frozen food to cool
refrigerated food.
■Regularly defrost the freezer
compartment to remove the layer
of frost.
A layer of hoarfrost will impair
refrigeration of the frozen food
and increase power consumption.
■To avoid increased power
consumption, occasionally clean the
back of the appliance.
■The arrangement of the fittings does
not affect the energy rating of the
appliance.

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Operating noises
Quite normal noises
Droning
Motors are running (e.g. refrigerating
units, fan).
Bubbling, humming or gurgling noises
Refrigerant is flowing through the tubing.
Clicking
Motor, switches or solenoid valves are
switching on/off.
Preventing noises
The appliance is not level
Please align the installation cavity with
a spirit level. To do this, use the height-
adjustable feet of the cavity or place
something underneath.
Containers or storage areas wobble
or stick
Please check the removable parts
and re-insert them correctly if required.
Receptacles are touching each other
Move the receptacles slightly away from
each other.
Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice – even if the appliance is still under
guarantee!
Fault Possible cause Remedial action
Displays do not illuminate. Power failure; the fuse has
been switched off; the mains
plug has not been inserted
properly.
Connect mains plug. Check whether the power
is on, check the fuses.
The temperature in
the freezer compartment is
too warm.
Appliance opened
frequently.
Do not open the appliance unnecessarily.
The ventilation openings
have been covered.
Remove obstacles.
Large quantities of fresh
food are being frozen.
Do not exceed max. freezing capacity.

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Customer service
Your local customer service
can be found in the telephone directory
or in the customer-service index. Please
provide customer service
with the appliance product number
(E-Nr.) and production number (FD).
These specifications
can be found on the rating plate. Fig. (
To prevent unnecessary call-outs, please
assist customer service by quoting
the product and production numbers.
This will save you additional costs.
Repair order and advice
on faults
Contact information for all countries can
be found on the enclosed customer
service list.
Fault Possible cause Remedial action
Warning signal sounds,
“Alarm” display lights up.
Fig. "/5
The freezer compartment
is too warm! Frozen food
is at risk!
To switch off the warning signal and
the flashing display, press the Alarm button 4.
Appliance is open. Close the appliance.
Ventilation openings have
been covered.
Ensure that there is adequate ventilation.
Too much food was placed
in the freezer compartment
at once.
Do not exceed max. freezing capacity.
GB 0344 892 8989 Calls charged at
local or mobile rate.
IE 01450 2655 0.03 € per minute
at peak. Off peak
0.0088 € per
minute.

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