NetComm NF5 User manual

N300 WiFi Gigabit Router with
Voice
NF5
USER GUIDE

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NetComm Wireless NF5 User Guide
www.netcommwireless.com
Ver. 1.4
Copyright
Copyright©2013 NetComm Wireless Limited. All rights reserved.
The information contained herein is proprietary to NetComm Wireless Limited. No part of this document may be translated,
transcribed, reproduced, in any form, or by any means without prior written consent of NetComm Wireless Limited.
Note: This document is subject to change without notice.
Save Our Environment
When this equipment has reached the end of its useful life, it must be taken to a recycling centre and processed separately from
domestic waste.
The cardboard box, the plastic contained in the packaging, and the parts that make up this device can be recycled in accordance
with regionally established regulations. Never dispose of this electronic equipment along with your household waste. You may be
subject to penalties or sanctions under the law. Instead, ask for disposal instructions from your municipal government.
Please be responsible and protect our environment.
This manual covers the following products:
NetComm Wireless NF5 N300 WiFi Gigabit Router with Voice
DOCUMENT VERSION
DATE
1.0 –Initial document release
May 2013
1.1 –Revised QoS section
October 2013
1.2 –Minor corrections
November 2013
1.3 –Added Wireless Distribution System (WDS) description
May 2014
1.4 –Minor corrections
November 2014

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Table of Contents
Table of Contents .......................................................................................................................................................................3
Overview......................................................................................................................................................................................4
Introduction................................................................................................................................................................................................ 4
Target Users............................................................................................................................................................................................... 4
Prerequisites .............................................................................................................................................................................................. 4
Notation ..................................................................................................................................................................................................... 4
Product Introduction...................................................................................................................................................................5
Product Overview ....................................................................................................................................................................................... 5
Package Contents...................................................................................................................................................................................... 5
Product Features........................................................................................................................................................................................ 6
Physical Dimensions and Indicators .......................................................................................................................................... 7
LED Indicators............................................................................................................................................................................................ 7
Physical Dimensions ................................................................................................................................................................................... 8
NF5 Default Settings................................................................................................................................................................................... 8
Interfaces .................................................................................................................................................................................... 9
Safety and Product Care .......................................................................................................................................................... 10
Transport and Handling............................................................................................................................................................ 10
Installation and Configuration of the NF5 ................................................................................................................................ 11
Placement of your NF5 ............................................................................................................................................................................. 11
Avoid obstacles and interference............................................................................................................................................................... 11
Cordless Phones ...................................................................................................................................................................................... 11
Choose the “Quietest” Channel for your Wireless Network ......................................................................................................................... 11
Hardware installation ................................................................................................................................................................................ 12
Connecting via a cable.............................................................................................................................................................................. 12
Connecting wirelessly ............................................................................................................................................................................... 12
Web Based Configuration Interface......................................................................................................................................... 13
First-time Setup Wizard ............................................................................................................................................................................ 13
WAN ................................................................................................................................................................................................ 14
Basic View ............................................................................................................................................................................................... 18
Status .............................................................................................................................................................................................. 18
Wireless ........................................................................................................................................................................................... 19
Mobile Broadband............................................................................................................................................................................ 20
WAN ................................................................................................................................................................................................ 21
Advanced Configuration............................................................................................................................................................................ 22
Status .............................................................................................................................................................................................. 23
Network Setup ................................................................................................................................................................................. 24
Forwarding Rules.............................................................................................................................................................................. 33
Security Settings............................................................................................................................................................................... 36
Advanced Settings ........................................................................................................................................................................... 43
VoIP Settings.................................................................................................................................................................................... 58
Call Features .................................................................................................................................................................................... 62
NAS Settings.................................................................................................................................................................................... 67
Toolbox............................................................................................................................................................................................ 72
Additional Product Information ................................................................................................................................................ 74
Establishing a wireless connection ............................................................................................................................................................ 74
Windows XP (Service Pack 3)............................................................................................................................................................ 74
Windows Vista.................................................................................................................................................................................. 74
Windows 7 ....................................................................................................................................................................................... 74
Mac OSX 10.6.................................................................................................................................................................................. 74
Troubleshooting........................................................................................................................................................................................ 75
Using the indicator lights (LEDs) to Diagnose Problems...................................................................................................................... 75
Technical Data .......................................................................................................................................................................... 76
Electrical Specifications............................................................................................................................................................................. 76
Environmental Specifications / Tolerances ................................................................................................................................................. 76
Legal & Regulatory Information................................................................................................................................................ 77
Intellectual Property Rights........................................................................................................................................................................ 77
Customer Information ............................................................................................................................................................................... 77
Consumer Protection Laws....................................................................................................................................................................... 77
Product Warranty ..................................................................................................................................................................................... 78
Limitation of Liability.................................................................................................................................................................................. 78
Contact...................................................................................................................................................................................... 79

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Overview
Introduction
This manual provides information related to the installation, operation, and use of the NF5.
Target Users
The individual reading this manual is presumed to have a basic understanding of telecommunications terminology and concepts.
Prerequisites
Before continuing with the installation of your NF5, please confirm that you comply with the minimum system requirements below.
A configured WAN connection.
Computer with Windows, Macintosh, or Linux-based operating systems with a working Ethernet adapter with TCP/IP
Protocol installed.
A web browser such as Internet Explorer, Google Chrome, Mozilla Firefox, Opera, Safari etc.
Wireless computer system requirements:
Computer with a working 802.11b, 802.11g or 802.11n wireless adapter.
Notation
The following symbols are used in this manual:
Indicates a note requiring attention.
Indicates a note providing a warning.
Indicates a note providing useful information.

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Product Introduction
Product Overview
Gigabit WAN port for a fixed line connection. Perfect for a future NBN/Fibre connection
Establish up to 4 high speed wired connections with the Gigabit LAN ports
Create a WiFi network to share your connection with multiple WiFi devices at speeds of up to 300Mbps
One USB 2.0 port that can support 3G/4G USB modems or external hard drives. Insert your compatible 3G/4G USB
modem for an alternate Internet connection. Plug in your external hard drive and share all of the stored files with
connected users (optional configuration)
One VoIP phone port to make calls over the Internet
Supports IPv6 for next generation IP addressing
Maximum wireless signal rate and coverage values are derived from IEEE Standard 802.11g and 802.11n specifications. Actual wireless speed and coverage are
dependent on network and environmental conditions included but not limited to volume of network traffic, building materials and construction/layout.
Package Contents
The NF5 package consists of:
N300 WiFi Gigabit Router with Voice
Quick Start Guide
Power Supply Unit
Ethernet Cable (RJ-45)
Wireless Security Card
Warranty Card
If any of these items are missing or damaged, please contact NetComm Wireless Support immediately by visiting the NetComm
Wireless Support website at: http://www.netcommwireless.com/contact-forms/support

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Product Features
The NetComm Wireless NF5 is a future ready WiFi router that connects the home or office to super-fast broadband. Simply
connect your fixed line modem to the Gigabit WAN port for instant Internet access - perfect for NBN/Fibre connections
The advanced network sharing function gives multiple users the freedom to watch movies, download music, play online games
and enjoy other bandwidth intensive activities such as IPTV streaming on a single broadband account.
Enjoy extended WiFi coverage with high-speed WiFi N, or connect up to four wired devices via the Gigabit Ethernet ports. The
device also features a USB 2.0 port for external hard drive storage or an alternate Internet source with a compatible 3G/4G USB
modem. The VoIP phone port allows users to make phone calls over the Internet, making a phone line completely redundant and
cutting phone costs.
The NF5 is also kind to the environment with innovative green features for power conservation. With support for IPV6, users are
ensured that their router will be able to continue to access websites when new web addressing starts becoming a commonplace.

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Physical Dimensions and
Indicators
LED Indicators
The NF5 has been designed to be placed on a desktop. All of the cables exit from the rear for easy organization. The display is
visible on the front of the NF5 to provide you with information about network activity and the device status. See below for an
explanation of each of the indicator lights.
LED INDICATOR
ICON
STATUS
DEFINITION
Power
Off
The NF5 is powered off.
On
The NF5 is powered on and operating normally.
Flashing
The NF5 is starting up.
3G/4G
Off
3G/4G not configured (no dongle connected).
On
Connected to 3G/4G network.
Flashing
Connecting.
WWW
Off
Internet connection not configured.
On
Internet connected.
Flashing
Internet traffic is being sent and received.
LAN 1-4
Off
No device is connected to the Ethernet LAN port.
On
A device is connected to the Ethernet LAN port.
Flashing
Data is being sent or received via the Ethernet LAN port.
WAN
Off
No device is connected to the Ethernet WAN port.
On
A device is connected to the Ethernet WAN port.
WiFi
Off
WiFi is disabled on the NF5.
On
WiFi is enabled on the NF5.
Flashing
The NF5 is waiting for a WPS PBC connection.
VoIP
Off
No VoIP service is configured.
On
The NF5 is registered with the configured VoIP service.
Flashing
The NF5 is attempting to connect to the configured VoIP service.

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Physical Dimensions
The following table lists the physical dimensions and weight of the NF5.
NF5 DIMENSIONS
Length
119mm
Width
168mm
Height
27mm
Weight
226g
NF5 Default Settings
The following tables list the default settings for the NF5.
LAN (MANAGEMENT)
Static IP Address
192.168.20.1
Subnet Mask
255.255.255.0
Default Gateway
192.168.20.1
WIRELESS (WIFI)
SSID
(Refer to the included Wireless Security Card)
Security
WPA-SPK/WPA2-PSK (mixed mode)
Security Key
(Refer to the included Wireless Security Card)
NF5 WEB INTERFACE ACCESS
Username
admin
Password
admin

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Interfaces
The following interfaces are available on the NF5:
NUMBER
INTERFACE
DESCRIPTION
1
Telephone
Phone port for a standard PSTN analogue telephone handset. Connect a phone to this port to
make use of a VoIP service.
2
USB 2.0
USB port for connection of a 3G/4G USB modem our USB external hard drive.
3
LAN 1-4
Gigabit Ethernet LAN ports. Connect your Ethernet based devices to one of these ports for high-
speed internet access.
4
WAN
Gigabit WAN port for connection to a WAN network.
5
Power button
Turns the NF5 on or off.
6
Power jack
Connection point for the included power adapter. Connect the power supply here.
7
WPS button
Activate the WiFi WPS function by press/hold the WPS/RESET button for 1-3 seconds
Activate the RESET function by press/hold the WPS/RESET button for 10 seconds
To unmount the storage device safely, press/hold the WPS/RESET button for 4-6 seconds
1
2
3
4
6
5
7

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Safety and Product Care
With reference to unpacking, installation, use and maintenance of your electronic device, the following basic guidelines are
recommended:
Do not use or install this product near water to avoid fire or shock hazard. For example, near a bathtub, kitchen sink,
laundry tub, or near a swimming pool. Also, do not expose the equipment to rain or damp areas (e.g. a wet
basement).
Do not connect the power supply cord on elevated surfaces. Allow it to lie freely. There should be no obstructions in
its path and no heavy items should be placed on the cord. In addition, do not walk on, step on or mistreat the cord.
To safeguard the equipment against overheating, make sure that all openings in the unit that offer exposure to air are
unobstructed.
WARNING
Disconnect the power line from the device before servicing.
Transport and Handling
When transporting the NF5, it is recommended to return the product in the original packaging. This ensures the product will not
be damaged.
In the event the product needs to be returned, ensure it is securely packaged with appropriate padding to prevent
damage during courier transport.

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Installation and Configuration of
the NF5
Placement of your NF5
The wireless connection between your NF5 and your WiFi devices will be stronger the closer your connected devices are to your
NF5. Your wireless connection and performance will degrade as the distance between your NF5 and connected devices
increases. This may or may not be directly noticeable, and is greatly affected by the individual installation environment.
If you have concerns about your network’s performance that might be related to range or obstruction factors, try moving the
computer to a position between three to five meters from the NF5 in order to see if distance is the problem.
Note: While some of the items listed below can affect network performance, they will not prohibit your wireless network
from functioning; if you are concerned that your network is not operating at its maximum effectiveness, this checklist may
help.
If you experience difficulties connecting wirelessly between your WiFi Devices and your NF5, please try the following steps:
In multi-storey homes, place the NF5 on a floor that is as close to the centre of the home as possible. This may mean
placing the NF5 on an upper floor.
Try not to place the NF5 near a cordless telephone that operates at the same radio frequency as the NF5 (2.4GHz).
Avoid obstacles and interference
Avoid placing your NF5 near devices that may emit radio “noise,” such as microwave ovens. Dense objects that can inhibit
wireless communication include:
Refrigerators
Washers and/or dryers
Metal cabinets
Large aquariums
Metallic-based, UV-tinted windows
If your wireless signal seems weak in some spots, make sure that objects such as those listed above are not
blocking the signal’s path (between your devices and the NF5).
Cordless Phones
If the performance of your wireless network is impaired after considering the above issues, and you have a cordless phone:
Try moving cordless phones away from your NF5 and your wireless-enabled computers.
Unplug and remove the battery from any cordless phone that operates on the 2.4GHz band (check manufacturer’s
information). If this fixes the problem, your phone may be interfering with the NF5.
If your phone supports channel selection, change the channel on the phone to the farthest channel from your
wireless network. For example, change the phone to channel 1 and move your NF5 to channel 11. See your phone’s
user manual for detailed instructions.
If necessary, consider switching to a 900MHz or 5GHz cordless phone.
Choose the “Quietest” Channel for your Wireless Network
In locations where homes or offices are close together, such as apartment buildings or office complexes, there may be wireless
networks nearby that can conflict with your wireless network. Use the Site Survey capabilities found in the Wireless Utility of your
wireless adapter to locate any other wireless networks that are available (see your wireless adapter’s user manual), and switch
your Router and computers to a channel as far away from other networks as possible.
Experiment with more than one of the available channels, in order to find the clearest connection and avoid interference from
neighbouring cordless phones or other wireless devices.

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Hardware installation
1. Connect the power adapter to the Power socket on the back of the NF5.
2. Plug the power adapter into the wall socket and switch on the power.
3. Wait approximately 60 seconds for the NF5 to power up.
Connecting via a cable
1. Connect the yellow Ethernet cable provided to one of the ports marked ‘LAN’ at the back of the NF5.
2. Connect the other end of the yellow Ethernet cable to your computer.
3. Wait approximately 30 seconds for the connection to establish.
4. Open your Web browser, and enter http://192.168.20.1 into the address bar and press enter.
5. Follow the steps to set up your NF5.
Connecting wirelessly
1. Ensure WiFi is enabled on your device (computer/laptop/Smartphone).
2. Scan for wireless networks in your area and connect to the network name that matches the Wireless network name
configured on the NF5.
Note: Refer to the included Wireless Security Card for the default SSID and wireless security key of your NF5
3. When prompted for your wireless security settings, enter the Wireless security key configured on the NF5.
4. Wait approximately 30 seconds for the connection to establish.
5. Open your Web browser, and enter http://192.168.20.1 into the address bar and press Enter.
6. Follow the steps to set up your NF5.

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Web Based Configuration
Interface
First-time Setup Wizard
Please follow the steps below to configure your NF5 Wireless router via the web based configuration wizard.
Open your web browser (e.g. Internet Explorer/Firefox/Safari) and type http://192.168.20.1/ into the address bar at the top of
the window.
At the login screen, type admin in the username and password field, then click the Login button.
Note: admin is the default username and password for the unit.
1. Click on Yes, let’s get started with the wizard.
The wizard assists you in configuring the router and entering the information required to setup your Internet connection.

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2. From the WAN Interface pull down menu, select the type of Internet connection you would like to use. You can select from:
3G
WAN
WAN

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Select the type of WAN connection:
Dynamic IP Address
a. Enter the Host Name (Optional)
b. Enter the MAC Address of your device which is registered with the ISP
Static IP Address
a. Enter the Static IP Address
b. Enter the Static Subnet Mask
c. Enter the Static Gateway
d. Enter the Static Primary and Secondary DNS.
PPP over Ethernet (or PPPoE)
Enter the PPPoE Username and Password supplied by your service provider.
PPTP
a. Enter the Server IP Address/Name
b. Enter the PPTP Account and PPTP Password.
L2TP
a. Enter the Server IP Address/Name
b. Enter the PPTP Account and PPTP Password.
Click Next when you have entered the required details.
3. If you want to change the Wireless network settings, you can do so on this page. You can enable or disable the Wireless
network, select whether to broadcast your SSID or not and change the Wireless network name. Change the settings as
needed and click Next.
(If you wish to use the default settings, click Next)

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4. You can change the WiFi security key if you wish by using the Security Key Type drop down list and then typing in a new
security key in the Security Key field. The Security key must be at least 8 characters long. Click Next to continue.
5. If you want to change the system username or password, enter the new username in the Desired Username field and then
enter the new password into both the Desired Password and Retype Password fields and then click Next.
(If you do not wish to change the password, leave the fields blank and click Next).
6. Confirm the setup information and click Finish if everything is correct. You can also click Back to go back and change any of
the previously configured settings.

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When you click Finish, the wizard applies your settings and the Advanced Status view is displayed. Your Dual Band WiFi Modem
Router is ready to use.

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Basic View
When you log in to the router, the Basic View is displayed. Basic View gives you the most important information at a glance.
Status
The Status tab displays the following information:
The current WAN IP Address
3G Status
3G Signal Strength
VoIP Status

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Wireless
The wireless tab displays the following options:
Turn Wireless (WiFi) on or off
Turn SSID Broadcast on or off
Set the SSID (WiFi Network Name)
Set the Wireless Security Key
If you make any changes to the Wireless configuration, Click the Save and apply the changes button to make these changes
active.

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Mobile Broadband
The following configuration options are available on the Mobile Broadband tab:
Country
Service Provider
Network Name (APN)
SIM Status
PIN
Confirm PIN
To configure your 3G/4G (Mobile Broadband) connection, select the applicable Country and Service Provider. The Network Name
(APN) should be automatically filled with the correct APN. Please verify this with the information supplied by your 3G/4G provider.
The SIM Status will show if a PIN is required to use your SIM. If it is, enter the SIM PIN into the PIN and Confirm PIN fields.
If you make any changes to the 3G configuration, click the Save and apply the changes button to make these changes active.
Note: Saving any configuration changes on this page will make the Mobile Broadband connection the primary method of
connecting to the Internet and disable other connection types.