Next generation AMSTRAD AM32HSA2C User manual

LED TV
AM32HSA2C
AM39HSA2
QUICK SET UP GUIDE www.amstradworld.com

ATTENTION:
n Changes to certain functionalities of this television (TV
Guide, Picture/Sound etc) may change the power consumption.
This product is qualified for BEE Star rating in the ‘Home/Standard’ Mode.
When the television is initially set up, it is designed to meet the BEE Star Labeling
requirements while maintaining optimum picture quality.
The objectives of Star Labeling Program is designed to promote energy efficient
products and practices.
n Depending upon such changed setting (eg. Retail mode). the
power consumption may vary which possibly could exceed the
stated energy consumption.
To reset the television to Star rating qualified settings, select ‘Home/Standard’ mode
from the initial set-up procedure in ‘factory settings’ under the Set-up menu.

Index
Troubleshooting .. ............................................................................................................9
Specifications ............. .....................................................................................................11
Remote Control ..............................................................................................................8
Control Keys and Connectors ..........................................................................................7
Installation .. ....................................................................................................................6
E- waste Disposal .............................................................................................................2
Declaration ......................................................................................................................1
Safety Instructions .........................................................................................................3
Warranty Terms & Conditions ........................................................................................13
Warranty Card ........... .....................................................................................................15

Declaration
Declaration
Manufacturer reserves the rights to restrict the use or access of certain content or
service. As the content and service are transmitted through third party’s network and
transmission facilities, Manufacturer undertakes no customer service thereof or the
obligation for such customer service.
Any content and service provided as it is together with this device shall be the property
of the applicable third party, therefore Manufacturer gives no declaration or warranty
on modification, suspension, cancellation, termination or abortion thereof, and shall not
be held liable for legal actions or indemnity obligation arising thereof.
Any content and service accessed through this device, while only intended for
individual non-commercial use, shall be the property of the applicable third party and
subject to protection by regulations and laws on copyright, patent, trademark and
other intellectual property rights. No part of such content and service may be modified,
duplicated, published, uploaded, distributed, translated, marketed, or used to make and
distribute products derived from it without the prior permission of the content owner or
service provider.
You acknowledge and agree explicitly that you will solely bear the risk associated with
the use of this device, and further you will solely bear any risk related to satisfactory
quality, performance and accuracy for any content and service accessed through
this device. To the maximum extent permitted by applicable law, this device and any
third party’s content and service is provided as it is without any guarantee, express or
implied.
Manufacturer hereby declare explicitly that Manufacturer shall not be held liable for any
guarantee and conditions, express or implied, related to this device and any content
and service, including but not limited to warranty on marketability, satisfactory quality,
fitness for a particular purpose, accuracy, quiet use and non-violation of any third
party’s rights; to the maximum extent permitted by applicable law, Manufacturer gives
no guarantee on the accuracy, validity, timeliness, legitimacy and completeness of any
content or service provided through this device, or the fitness of such device, content
or service for your particular requirement, or the protection from interruption and error
during operation of such device, content or service; to the maximum extent permitted
by applicable law, in any case, including fault or neglect, Manufacturer shall not be held
liable for legal actions or indemnity obligation arising from any consequence as a result
of or related to any information loaded in this device or use of such device, content or
service by you or any third party .
1

Forests & Climate Change.
RoHS declaration:
product has been made to comply and conform to the respective regulation as listed below.
1. Lead (Pb): not over 0.1% by weight;
2. Mercury (Hg): not over 0.1% by weight;
Environmental compliances:
3. Cadmium (Cd): not over 0.01% by weight;
4. Hexavalent Chromium: (Cr6+): not over 0.1% by weight;
This product falls under the E-WASTE (MANAGEMENT) RULES, 2016 of Ministry of Environment,
As per the rules laid down by the Government for environmental concern & safety, your
5. Polybrominated Biphenyls (PBBs): not over 0.1% by weight;
RULES, 2016. The content of hazardous substances with the exemption of the applications listed
in SCHEDULE ll of the E-waste (Management) Rules, 2016 is as follows:
This Product is in conformity with the requirements of Rule 16 of the E-WASTE (MANAGEMENT)
b. Separate the packaging material according to their respective waste disposal options and
2) Don’ts :
For more information on safe disposal and recycling, please call on Toll free no.- 1800 267 4777
or visit our Website https://amstradworld.com/ewaste
c. The batteries can be easily removed from the product for recycling.
a. Never dump E-waste in Garbage bins or Municipal solid waste stream.
point/center.
Information under E-Waste (Management) Rules, 2016
6. Polybrominated Diphenyl Ethers (PBDEs): not over 0.1% by weight.
b. Do not dispose your product as unsorted municipal waste.
Do’s and Don’ts for disposal of product:
c. Do not throw or dispose used, damaged and leaking batteries & products into house hold
a. Always drop your used electrical/electronic products, batteries, cables, adapters and
packaging materials after the end of their life at the nearest authorized collection
1) Do’s :
For disposal of E-waste, please call our helpline no. or visit our website.
sorting for recycling.
waste.
E- waste Disposal
2

Safety Instructions
3

Cleaning - Unplug the TV from the power outlet before cleaning. Do not use liquid, abrasive, or
aerosol cleaners. Cleaners can permanently damage the cabinet and screen. Use a lightly dampened
cloth for cleaning.
13.
Safety Instructions
4

Safety Instructions
5

6
Installation
Installing the Stand
CAUTION
Be sure to disconnect the A/C power cord before installing a stand or Wall-Mount
brackets.
The LED display is very fragile, and must be protected at all times when installing
the base stand. Be sure that no hard or sharp object, or anything that could scratch
or damage the LED display, comes into contact with it. DO NOT exert pressure on
the front of the TV at any time because the screen could crack. 
1. Carefully place your TV facedown on a soft, flat surface to prevent damage to the
TV or scratching to the screen.
2. Remove the 2 stands from the accessory bag and then insert the stands into the
bottom slots of the TV.
3. Secure the BASE STAND to the TV with the 4 screws in accessory tightly.
Follow the illustrations and instructions below to complete the installation steps:
WALL-MOUNT BRACKET SPECIFICATIONS
Pictures are only for reference, actual product may vary in appearance.
NOTE
Screws:
BASE STAND
BASE STAND
Wall-Mount hole pattern (mm) 160
Wall-Mount screw size NA
TV 32"
Distance Between two slots in back cover
200 × 100
M6x12
39"
M6x18

Control Keys and Connectors
7
32"
32"
39"
Pictures are only for reference, actual product may vary in appearance.
3
17
39"
1415
INPUT BUTTON
P- P+
V- V+
SOURCE MENU
POWER
8
9
6
7
5
4
10
Keys are as per model

8
ASPECT RATIO
APPS
FREEZE
BACK
CHANNEL UP/DOWN
BROWSER
PREVIOUS CHANNEL
ECO
PICTURE MODE
PREVIOUS
FAST REWIND
USB MEDIA
MENU
NAVIGATION KEYS
MOUSE ON/OFF
VOLUME UP/DOWN
SCREENSHOT
NUMBER KEYS
INFORMATION
MUTE
STOP
HOME
E-SHARE/MaxHubshare CONTENT DISCOVERY ENGINE
PLAY/PAUSE
NEXT
FAST FOWARD
POWER
EYESAFE
INPUT SOURCE
MEMORY CLEAN
SOUND MODE
SETTING
CDE

· Make sure the wall outlet is working & Check if there is a problem in the wall outlet by
connecting other products
· Use of sub-standard batteries in TV remote may lead to leakage and permanent damage to
remote. Remove batteries from remote if not using it for long time.
Press Menu Common System Recovery Recovery
· Check cable connections (remove and reconnect all cables connected to the TV and external
devices).
· Check if too many electrical devices plugged into a multiple electrical outlet causing sparks
(Recommended to use standard power socket)
1.No image display and no sound is produced
· Check if the batteries are drained out (leakage, spring rusty)
· Check the remote control sensor on the product and try again
2.Cannot control the TV with remote control
· Clean the transmission window located on the top of the remote control.
3.TV turns off suddenly
· Make sure your connected devices are powered on.
· Check if there is any obstacle between the product and the remote control
· Check the power control settings. The power supply may be interrupted
· Check if there is no signal from external device (STB/DVD/Blu-ray player)
4.TV Cleaning
· Make sure the AC power cord is securely plugged in to the wall outlet and the TV.
· Try pressing the POWER button on the TV to make sure the problem is not the remote. If the
TV turns on, refer to “The remote control does not work” below.
· Set your external devices' (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the
connections to the TV input. For example, if an external device's output is HDMI, it should be
connected to an HDMI input on the TV.
· TV will turn off automatically after 15/30/45/60/90/120/240 mins when sleep timer is enabled
· Check for electrical supply interruption (Switch, Fuse, MCB, etc.,)
· While cleaning the TV screen, unplug the power and wipe it with a soft cloth.
· Check for IR interference from other devices like CCFL, Tube light, etc.,
· Applying excessive force may cause scratches or discoloration.
· Do not spray water or cleaner directly on to the TV screen
· Make sure to spray just enough of water or cleaner on to a dry cloth to wipe the screen
· Make sure to wipe off excess water or cleaner by the cloth
5.Factory Reset
· Follow the below path for TV Setting reset.
· Be sure to select the TV's correct source by pressing the SOURCE button on the TV remote.
Troubleshooting
9

1No sound is produced while
images are displaying
• Press volume +/- button
• Check if the sound is muted by pressing mute
• Scroll to other channels. There may be a problem
with the broadcast
• Check if the audio cables are connected properly
2 Source One of the speakers
produce noises or does not
produce sound
• A change in ambient humidity or temperature may re-
sult in an unusual noise when the product turns on/off
• There is no problem with your product.
3 Low sound • Check the TV and source volume level (STB, DVD
player, etc.,)
• Check auto volume function on/off
1An image displays in black and
white or the color quality is poor
• Adjust the color setting in the picture menu
•
other electronic products
• Scroll to other channels. There may be a problem
with the broadcast
2 Horizontal or vertical bars
appears or images blur
• Check if there are local interferences such as an
electrical appliance or power tool
3 Lines or streaks appear on
images
• Check the antenna or aim the antenna to the proper
direction
4 After images (Ghosts) appear
when the product turns off
•
displayed for a long time (Image burn).
• Use a screen saver to prevent the pixel damage on
the screen
5 The power is on but the screen
appears extremely dark
• Adjust the brightness and contrast in the picture menu
6 “No signal” appears on the
screen
• Check if the signal cable is connected between the
TV and products properly
• Check the selected input source by pressing Input
7 Thin lines appear in the
background of the screen
• Check the video cable connections
8 The reception on some
channels is poor
• Scroll to other channels. There may be a problem
with the broadcast
• The station signal may be weak. Aim the antenna to
the proper direction
• Check if there is local interference such as an electri-
cal appliance or power tool
6.TV Audio
7.TV Video
10
Cracking Sound • Cracking sound coming from TV in ON or OFF conditions
is not a problem or defect. This sound is generated by thermal
contraction & Expansion of TV Cabinet. This is caused due to
environment changes in Temperature, Humidity. This is
common phenomenon & property of plastic materials
4
Troubleshooting

Specifications
AM32HSA2C
80 cm
OPTICAL x 1
* LAN x 1
55
Sound Output
11
1. Recommended to install only TV Version developed compatible App from App store.
5. Before connecting any external electrical or Electronic device (Camera, Mic, Remote etc) check the TV & App requirement and specification. We are not
responsible for any connection of external devices such as camera, mic etc.
Note: Company disclaim any and all warranty and responsibility for the fitness or working of any third party application downloaded on this tv.
2. TV manufacturer is not responsible for usage/malfunction of any App from any app store.
6. Please ensure the broadband connection band-width, download speed, which is capable of running Smart TV Application.
3. User may refer the App store recommendation for optimum functionality.
4. Users will be responsible for sharing the content or data with App. Read App store/App policy while sharing data .
Note:-
AM39HSA2
98 cm
OPTICAL x 1
* LAN x 1
75 W
16:9
1366 x 768
2
You can play external Bluetooth audio device like Bluetooth headphone, Bluetooth speaker.
Before connecting Bluetooth enable your Bluetooth device.
Step1: Go to setting by pressing setting key in remote.
Step2: Select Bluetooth option.
Step3: Turn on Bluetooth Function.
Step4: Select search for connectable device & press Ok.
Step5: Device found list will show, select your Bluetooth device & press Ok.
Step6: Select pair button & press Ok.
Step7: After connection successful enjoy Bluetooth.
*Note- A short audio or video delay may be seen, its depend on your Bluetooth device.
BLUETOOTH (Optional)
2

(1). Specifications are subject to change without notice.
May Or May Not Comply with Your Led TV:
(5). If the aspect ratio of the TV is set to 4:3 for a long period of time, image burn may occur on the
letter boxed area of the screen.
Note:-
3. Amstrad does not guarantee a support for installation/operation of any 3rd party application or
service in the TV.
(6). Avoid displaying a fixed image on the TV screen for a long period of time (2 or more hours for LCD,
1 or more hours for the Plasma TV) to prevent image burn.
(3). Please ensure to fix and remove USB drive, when LED TV in off condition only.
4. The applications on the Application Store are designed for a wide range of televisions. They may or
may not work with your TV.
(4). If a fixed image displays on the TV screen for a long period of time, it will be imprinted and become
a permanent disfigurement on the screen. This is "image burn" or and not covered by the warranty.
2. The browser(if pre-installed) has been designed to meet the web standards. subsequent updates may
or may not be provided for improvements based on reviews. Also Amstrad does not guarantee a
support for various video/audio/data streaming website available on the web. They may or may not
work with our system.
(2). Files downloaded from the internet some time may not be playable in the LED TV, in case any one
of the above mentioned specification is not met. Please scan USB Multimedia file for viruses and
ensure that it is virus free. In case of virus in the USB Multimedia file, LED TV may develop a problem.
5. The Smart Control Eshare/MaxHubshare Application is designed to work with Most Mobile Devices.
Amstrad shall try with the best of their efforts to provide subsequent updates for the same. However
We Do not Guarantee a Support for all the Mobile Devices present in the market. Also a Subsequent
Firmware Update for a mobile device may or may not be compatible with our application.
7. Special algorithm documents may not be or well be supported by the USB.
1. The smart TV is designed to comply with the most commonly used networks. Amstrad does not
guarantee a connection with the plethora or devices/networks present in commercial use.
(7). "The TFT LED panel uses a panel consisting of sub pixels which requires sophisticated technology to
produce. However, there may be a small number of bright or dark pixels on the screen. These pixels
are normal and will have no impact on the performance of the product.”
6. Amstrad is not responsible for the loss of any personal data when the customer chooses to reset the
TV.
9. Miracast/Kindlink Feature may or may not work flawlessly with your Mobile Device. Amstrad Does
Not Guarantee a support for all the Mobile Devices Present in the Market. Also a Subsequent
Firmware/OS/Android Update may or may not work with our TV Features.
8. The USB supports the format mentioned above, if the file format is not supported, change it to the
given format. Amstrad does not guarantee a support for all the file formats & codec's available in
professional & personal use.
12

9.None of the employees and or authorized dealers of the company have any authority whatever to vary
the terms and conditions of this warranty.
7.The company's decision on identification of the defects due to faulty / defective spares parts or faulty
workmanship or misuse / abuse shall be fined and you shall agree to abide by such decision.
8.Defective parts / material shall be replaced with functionally working equivalent part / material and
defective part / material will become the property of the company.
Dear Customer,
M/s. OVOT PRIVATE LIMITED (Herein after referred as OVOT or Company) warrants AMSTRAD
Brand of Television in India to the original purchaser to be free from defects in materials and
workmanship within twelve months (12 months) from the date of purchase as provided in the
warranty registration card.
Thank you for purchasing AMSTRAD LED TV. It is under warranty in according with terms and
conditions stated herein.
1. AMSTRAD LED TV and components contained herein are warranted against defective material and
workmanship for a period of 12 months from the date of purchase.
2. The warranty is confined to the first purchase of the AMSTRAD LED TV only and is not
transferable.
3.This warranty only covers television products under AMSTRAD brand, which are sold by OVOT PVT
LTD either directly or through its authorized dealers, distributors or agents. Warranty does not
include all plastic parts and remote control.
4.Warranty period specified above shall include time taken for repairs, replacements, break downs
transit time etc. No notice of expiry period of warranty will be given by the company.
5.This warranty shall automatically be terminated in the event of the said unit being serviced, repaired,
installed, de-installed, re-installed or otherwise attended to be any person or organization or agency
or by the said purchaser himself other than the authorized representative of the company.
6.The purchaser should preserve the original invoice and warranty card for the necessary verification
and produce as and when required.( Product registration by any way is very much important for
claiming the warranty )
13.Damage resulting from accidents, misuse, abuse, act of God, tempering, or failure of the purchaser to
follow the normal procedure outlined in the user manual.
Replacement of the product
11. Amstrad does not include any kind of software support or software installation and Amstrad is also
not responsible to damage due to any loss of business.
16.Breaking of LED screen/ plastic parts.
14.Defect of damage due to spillage of liquids or wrong use of electrical supply and voltage. 15. Normal
wear and tear, corrosion, rusting and stains.
17. LCD/LED panels may have few bad/ dead pixels. This is not a sign of malfunction. Please refer to our
authorised service personnel for clarification.
alone shall have the cause of action arising out of the transaction.
Limitations of warranty
12. In a very special case and not availability of equivalent LED panel, company may provide equivalent
model in case of replacement under warranty.
10.The warranty shall be deemed to have issued at PUNE and courts at PUNE shall have exclusive
jurisdiction on matters covered by or following from this warranty and the original purchaser
Warranty Terms & Conditions
13

Warranty Terms & Conditions
14
c. In event of any unforeseen circumstances there is an unavailability of certain spare parts, prevailing
depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu or
repairs.
For any claim under the warranty is subject to notification to Amstrad or a Amstrad authorized
service centre for the alleged defect within a reasonable time of its occurrence and in no event not
later than expiry of the warranty period.
b. Amstrad obligation under this warranty shall be limited to repair or providing replacement or part/
parts only. The maximum claim entertained by Amstrad will be subject to maximum retail price of the
product (led tv) purchased or the purchase price which ever is lower.
5. Other than manufacturing and material defects of the Amstrad product, Amstrad warranty does not
cover any form of damage caused due to any external environment reasons including but not limited to
fire, heavy rains, drought, high input Voltage, flood & other acts of God or other actions beyond the
reasonable control of Amstrad unless the defect was caused directly by defects in materials or
workmanship..
The warranty will not be applicable under the following circumstances:
1. The Warranty shall not be valid if the Amstrad Sticker/Logo on the product is found missing or
tempered.
2. Damaged, scratched or dented plastics/LED TV panel, rubber part, LED cabinet interconnecting cables
or any other physically damaged or burnt parts or products sub-assemblies are not covered under
Amstrad warranty.
3. Physical damage on liquid crystal display (LCD) - cracked, partially or fully broken glass panel on
Amstrad LED TV or damage caused by too much pressure exerted on the LED screen are not covered
under warranty.
4. Water seepage or spillage of food/liquid(water, sweat, beverages, oils etc), missing parts, unauthorized
repairs, unauthorized spare part usage, accident, rat bites, mishandling of product shall not be covered
under Amstrad warranty.
Amstrad will provide warranty service for your Amstrad LED TV panel when there are:
What is a bright dot or a black dot?
B) Purchase receipt or other proofs of purchase are required for the request to exchange service.
C) 3 bright and/or black dots within an area of 1/8 portion of LED screen.
NOTE:
C) The zero bright dot exchange policy does not apply to any black dot non-working pixel.
A) A bright dot is a white sub-pixel that is always on and can be of any colour except black colour under
black background.
B) 2 adjacent bright dots or 2 adjacent black dots; or
B) A black dot is a black sub-pixel that is always off and is off black colour under white background.
How does the LED TV zero bright dot International policy apply to the customer?
Amstrad Informatics Ltd. will, at its own discretion, repair or replace the defective product in accordance
with the above - mentioned standard warranty provisions.
A) Exchange service is offered only in the event that the bright-dots occurs and the exchange request is
made within 1 month from the purchase date.
a. Amstrad & its authorized service centres will not be responsible for any kind losses direct or indirect
resulting due to mishandling by customer
A) Over 3 bright dots or 6 black dots or 8 mixed bright & black dots in total; or

WARRANTY REGISTRATION CARD
OWNER'S NAME
ADDRESS
TELEPHONE
D.O.P DAY MONTH YEAR
MODEL NO.
SERIAL NO
DEALER'S STAMP
(FOR INDIA SERVICE WARRANTY ONLY)

VR.01
OVOT PRIVATE LIMITED
403, East Court , Near Phoenix Market City,
Viman Nagar, Pune, Maharashtra, Pin - 411014, INDIA.
For Customer complaints, Contact- Executive Customer Care : OVOT PVT. LTD.
Office: 403, East Court, Near Phoenix Market City, Viman Nagar,
Pune, Maharashtra, Pin - 411014, INDIA.
Web: www.amstradworld.com | E-mail: [email protected]
Customer Care No.: 1800 26 77777 | IVR No.: 020 71970079
WhatsApp Service Suport: [phone] | Mobile App: app.amstradworld.com
E-waste Email : [e-mail] | E-waste Toll Free No.: 1800 267 4777