Nokia Alcatel-Lucent OXO Connect Series User manual

Alcatel-Lucent OXO Connect
Installation Manual
Release 3.0 - July 2018
8AL91217USAA Ed. 01

Legal notice
The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. To view other
trademarks used by affiliated companies of ALE Holding, visit: www.al-enterprise.com/en/legal/
trademarks-copyright. All other trademarks are the property of their respective owners.
The information presented is subject to change without notice. Neither ALE Holding nor any of its
affiliates assumes any responsibility for inaccuracies contained herein.
© 2018 ALE International. All rights reserved. http://www.al-enterprise.com
Disclaimer
While efforts were made to verify the completeness and accuracy of the information contained in this
documentation, this document is provided “as is”. To get more accurate content concerning Cross
Compatibilities, Product Limits, Software Policy and Feature Lists, please refer to the accurate
documents published on the Business Partner Web Site.
In the interest of continued product development, ALE International reserves the right to make
improvements to this documentation and the products it describes at any time, without notice or
obligation.
The CE mark indicates that this product conforms to the following Council Directives:
• 2014/53/EU for radio equipment
• 2014/35/EU and 2014/30/EU for non radio equipment (including wired Telecom Terminal
Equipment)
• 2014/34/EU for ATEX equipment
• 2011/65/EU (RoHS)
• 2012/19/EU (WEEE)

Chapter 1
General presentation
1.1 Preliminary....................................................................................................................................... 11
1.1.1 Document summary...........................................................................................................................11
1.1.2 Prerequisites..........................................................................................................................................11
1.1.3 Clauses.................................................................................................................................................... 12
1.2 Protection against Interferences................................................................................ 12
1.3 Security............................................................................................................................................... 13
1.3.1 Safety rules............................................................................................................................................ 13
1.3.2 Safety symbols/logos description................................................................................................16
Chapter 2
Hardware description
2.1 Overview.............................................................................................................................................19
2.2 Platforms............................................................................................................................................19
2.2.1 OXO Connect Compact................................................................................................................... 20
2.2.2 OXO Connect S................................................................................................................................... 21
2.2.3 OXO Connect M.................................................................................................................................. 22
2.2.4 OXO Connect L....................................................................................................................................22
2.3 Installation summary..............................................................................................................24
2.4 Equipment.........................................................................................................................................25
2.4.1 Boards and Options........................................................................................................................... 25
2.4.2 Detailed description........................................................................................................................... 27
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Chapter 4
Powering and connecting the PBX to the customer LAN
4.1 Presentation....................................................................................................................................38
4.1.1 Location of Unit.................................................................................................................................... 38
4.1.2 Environment...........................................................................................................................................39
4.2 Connections and Cabling.................................................................................................. 40
4.2.1 Output Connectors............................................................................................................................. 40
4.2.2 Types of Cable to Use...................................................................................................................... 43
4.2.3 Connection of PowerCPU EE Board......................................................................................... 44
4.2.4 Connection of PowerCPU EE C25 Board...............................................................................45
4.2.5 Connecting Terminals....................................................................................................................... 45
4.2.6 Connection to the Public Network...............................................................................................47
4.2.7 LAN Connection...................................................................................................................................49
4.2.8 Connecting Auxiliary Equipment..................................................................................................50
4.3 Power Supply.................................................................................................................................53
4.3.1 Connecting an External EPS48 Power Supply.................................................................... 53
4.3.2 Battery Implementation.................................................................................................................... 53
4.3.3 Connecting an External Battery Unit......................................................................................... 54
4.3.4 Connecting a UPS.............................................................................................................................. 66
4.3.5 Mains Connection - Ground Connection................................................................................. 67
4.3.6 Power Up................................................................................................................................................ 68
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Chapter 5
Loading the country target and license keys
5.1 Loading automatically the country target and license keys
through the Cloud Connect infrastructure....................................................... 69
5.2 Loading manually the country target and license keys via OMC
......................................................................................................................................................................71
5.2.1 Before starting...................................................................................................................................... 71
5.2.2 Selecting the country target via OMC....................................................................................... 72
5.2.3 Importing the license keys via OMC.......................................................................................... 72
Chapter 6
Starting the configuration
6.1 Starting the configuration from a phone set.................................................. 73
6.1.1 General dynamic keys...................................................................................................................... 73
6.1.2 System type........................................................................................................................................... 74
6.1.3 Installation number............................................................................................................................. 74
6.1.4 IP configuration.................................................................................................................................... 75
6.1.5 Numbering plan....................................................................................................................................79
6.1.6 Terminal DDI numbers......................................................................................................................79
6.1.7 Number of lines connected to the public network............................................................... 81
6.1.8 Operation of terminals and operator terminal....................................................................... 82
6.1.9 Attributing mailboxes......................................................................................................................... 82
6.1.10 ARI number............................................................................................................................................83
6.1.11 Authentication....................................................................................................................................... 83
6.1.12 User information language............................................................................................................. 84
6.1.13 Basic metering unit cost...................................................................................................................84
6.1.14 TIME & DATE........................................................................................................................................84
6.1.15 SYSTEM RESET................................................................................................................................ 85
6.2 Starting the configuration via OMC......................................................................... 85
6.2.1 Accessing PBX configuration via the OMC............................................................................85
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6.2.2 Modifying management passwords........................................................................................... 86
6.2.3 Configuring PBX parameters........................................................................................................ 87
6.2.4 Configuring customer/supplier information.............................................................................87
Chapter 7
Configuring services
7.1 Software Licence Management....................................................................................89
7.1.1 Software licence management..................................................................................................... 89
7.2 Software Keys...............................................................................................................................89
7.2.1 Voice Services Available in "Limited" Mode...........................................................................90
7.2.2 Software Key Change.......................................................................................................................90
7.3 Cloud Connect Operation (CCO)................................................................................ 91
7.3.1 Cloud Connect Operation overview........................................................................................... 91
7.3.2 Configuring CCO on the OXO Connect................................................................................... 92
7.3.3 Maintenance.......................................................................................................................................... 92
7.4 CCO VPN service....................................................................................................................... 93
7.4.1 CCO VPN service Architecture.................................................................................................... 93
7.4.2 VPN link setup description..............................................................................................................95
7.5 Rainbow.............................................................................................................................................. 95
7.5.1 Rainbow overview...............................................................................................................................95
7.5.2 Rainbow deployment.........................................................................................................................96
7.6 Getting information on OXO Connect (via the OXO Connectivity
application)...................................................................................................................................... 98
7.6.1 Overview..................................................................................................................................................98
7.6.2 Restrictions and limits.......................................................................................................................98
7.6.3 Accessing OXO Connectivity........................................................................................................ 98
7.6.4 Accessing an OXO Connect from OXO Connectivity....................................................... 99
7.6.5 Infos Page.............................................................................................................................................101
7.6.6 Inventory views.................................................................................................................................. 102
7.6.7 Last update data................................................................................................................................107
7.6.8 VPN management............................................................................................................................ 108
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Chapter 8
Device commissioning
8.1 SIP Terminals...............................................................................................................................109
8.1.1 8001/8001G Deskphone................................................................................................................109
8.1.2 8082 My IC Phone............................................................................................................................ 111
8.1.3 4135 IP Conference Phone..........................................................................................................124
8.1.4 Generic SIP Phones........................................................................................................................ 129
8.2 8008/8018 DeskPhones......................................................................................................132
8.2.1 Commissioning...................................................................................................................................132
8.3 8028/8038/8068 Premium DeskPhones.............................................................. 133
8.3.1 Commissioning...................................................................................................................................133
8.4 Commissioning the 8088 Smart DeskPhone................................................ 136
8.4.1 Connecting the set............................................................................................................................137
8.4.2 Configuring IP parameters............................................................................................................137
8.4.3 Initialization.......................................................................................................................................... 137
8.4.4 Binary file download.........................................................................................................................137
8.4.5 Activating the WebView feature on sets (access to a website)................................. 138
8.5 8029/8039 Premium DeskPhones............................................................................ 139
8.5.1 Commissioning...................................................................................................................................139
8.6 Alcatel-Lucent 4019 Digital Phone ........................................................................ 140
8.6.1 Commissioning...................................................................................................................................140
8.7 V24/CTI Interface Module.................................................................................................141
8.7.1 Hardware description...................................................................................................................... 141
8.7.2 Hardware configuration..................................................................................................................142
8.7.3 External connections....................................................................................................................... 143
8.8 AP Interface Module..............................................................................................................146
8.8.1 Hardware description...................................................................................................................... 146
8.8.2 Hardware configuration..................................................................................................................147
8.8.3 External connections....................................................................................................................... 148
8.9 S0 Interface Module...............................................................................................................150
8.9.1 Hardware description...................................................................................................................... 150
8.9.2 Hardware configuration..................................................................................................................152
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8.9.3 External connections....................................................................................................................... 153
8.10 Intelligent Base Stations...................................................................................................156
8.10.1 Detailed description......................................................................................................................... 156
8.10.2 Safety rules.......................................................................................................................................... 164
8.11 IP-DECT Base Stations.......................................................................................................167
8.11.1 Detailed description......................................................................................................................... 167
8.12 PIMphony ....................................................................................................................................... 169
8.12.1 Overview................................................................................................................................................169
8.12.2 Additional Information..................................................................................................................... 169
8.13 PIMphony Touch.......................................................................................................................171
8.13.1 Overview................................................................................................................................................171
8.13.2 Architecture..........................................................................................................................................172
8.14 Extending Your Installation........................................................................................... 174
8.14.1 Configuration of Stations............................................................................................................... 174
8.14.2 Adding/Replacing Boards............................................................................................................. 176
8.14.3 Adding a Module Expansion........................................................................................................176
8.14.4 Installation Upgrade.........................................................................................................................177
8.15 My IC Plugin for Outlook®.............................................................................................. 179
8.15.1 Detailed description......................................................................................................................... 179
8.16 ACD applications..................................................................................................................... 188
8.16.1 Platforms supported by ACD applications............................................................................ 188
8.16.2 Installation.............................................................................................................................................189
Chapter 9
Station default configuration
9.1 Default configuration........................................................................................................... 190
9.1.1 8038 Premium DeskPhone, 8039 Premium DeskPhone and 8068 Premium
DeskPhone sets.................................................................................................................................190
9.1.2 8028 Premium DeskPhone, 8029 Premium DeskPhone sets.................................... 201
9.1.3 Alcatel-Lucent IP Touch 4018 Phone set.............................................................................. 202
9.1.4 Other predefined data.....................................................................................................................202
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Chapter 11
Maintenance
11.1 Battery Maintenance.............................................................................................................204
11.1.1 Internal Battery Characteristics..................................................................................................204
11.1.2 External Battery Characteristics................................................................................................ 204
11.2 Board Battery Maintenance........................................................................................... 205
11.3 Maintenance of Ventilation System ......................................................................205
11.4 Replacing the CPU Board................................................................................................205
11.5 Replacing the Chassis........................................................................................................205
11.6 Adding and Replacing Interface Boards...........................................................205
11.6.1 Adding a board into a vacant slot..............................................................................................206
11.6.2 Replacing an existing board........................................................................................................ 207
11.7 MSDB replacement.................................................................................................................207
11.8 RAM replacement.................................................................................................................... 207
Chapter 12
Glossary
12.1 A............................................................................................................................................................... 208
12.2 B............................................................................................................................................................... 208
12.3 C............................................................................................................................................................... 209
12.4 D............................................................................................................................................................... 209
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12.5 E................................................................................................................................................................210
12.6 F................................................................................................................................................................ 210
12.7 G............................................................................................................................................................... 210
12.8 H................................................................................................................................................................211
12.9 I.................................................................................................................................................................. 211
12.10 K............................................................................................................................................................... 212
12.11 L................................................................................................................................................................ 212
12.12 M...............................................................................................................................................................212
12.13 N............................................................................................................................................................... 212
12.14 O............................................................................................................................................................... 213
12.15 P................................................................................................................................................................213
12.16 Q............................................................................................................................................................... 214
12.17 R............................................................................................................................................................... 214
12.18 S................................................................................................................................................................214
12.19 T................................................................................................................................................................ 215
12.20 U............................................................................................................................................................... 215
12.21 V................................................................................................................................................................216
12.22 W.............................................................................................................................................................. 216
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