ONTRAK AT-17 User manual

AT-17 Asset Tracker / AT-1 Personal Tracker
ONTRAK
Autoseeker (pty) LTD- www.ontrak.co.za
Page 1
Support
Email – suppor[email protected]
Contact – 081 3444 113 (during office hours only)

AT-17 Asset Tracker / AT-1 Personal Tracker
ONTRAK
Autoseeker (pty) LTD- www.ontrak.co.za
Page 2
Table of Contents
Introduction ........................................................................................................................................3
LED Status ....................................................................................................................................................... 3
Battery Charging ............................................................................................................................................. 4
Work Mode .........................................................................................................................................4
Default settings ............................................................................................................................................... 4
Quick start guide .................................................................5 - 7
Tracker Commands ..............................................................................................................................8
Set the pre-saved cell numbers ...................................................................................................................... 8
Delete the pre saved cell numbers ................................................................................................................. 8
Change the work mode................................................................................................................................... 8
Get the position of the tracker by SMS .................................................................................................9
Monitor ...............................................................................................................................................9
Shake alarm.......................................................................................................................................10
Daily report .......................................................................................................................................10
Geo fence ..........................................................................................................................................10
Over speed alarm...............................................................................................................................11
Low power alarm ................................................................................................................................................ 11
Time zone............................................................................................................................................................. 11
Voice function...................................................................................................................................................... 11
Sleep mode........................................................................................................................................................... 12
Removal alarm .................................................................................................................................................... 12
Set the APN.......................................................................................................................................................... 13
Set the IP and port .............................................................................................................................................. 13
Set data upload interval ..................................................................................................................................... 13
Special commands............................................................................................................................................... 13
Reset ..................................................................................................................................................................... 13
RCONF................................................................................................................................................................. 13

AT-17 Asset Tracker / AT-1 Personal Tracker
ONTRAK
Autoseeker (pty) LTD- www.ontrak.co.za
Page 3
Introduction
Read this manual carefully before using this product .
Please note that the specification and information contained in this manual are subject to
change without prior notice.
Any change will be integrated in the latest release.
The manufacturer and distributing agent assumes no responsiblility for any errors or
omissions in thtis document.
Please Note
：
（1）The tracker unit will switch on automatically as soon as the SIM card is inserted.
( 2）The SIM card will automatically connect the GPRS function.
（3）The SIM card will activate the “Caller ID display” function.
（4）Make sure you have the PIN number for the SIM card as well as the APN.
（5）Please confirm that the SIM card is active and has been charged with both data and air time
or sms bundels.
（6) Avoid placing the tracker unit close to a heat source, such as a vehicle’s exhaust pipe.
（8）The tracker unit has an internal GSM and GPS antenna. Do not cover these in such a way
that they cannot receive a signal.
1. Red LED Status
LED Status
Description
LED On
Recharging
LED Off
Normal operation or Full Power
2. Orange LED - GSM
LED Status
Description
LED On
GSM Locked
LED Flash
No GSM or GSM searching signal
3. Blue LED - GPS
LED Status
Description
LED On
GPS Locked
LED Flash
NO GPS or GPS searching signal

AT-17 Asset Tracker / AT-1 Personal Tracker
ONTRAK
Autoseeker (pty) LTD- www.ontrak.co.za
Page 4
4.
Battery charging
Please charge the battery for at least 12 hours with the first charge.
5.
Work Mode
The tracker unit has 2 work modes.
a. SMS MODE. – SMS mode is for offline tracking using your mobile phone.
b. GPRS Mode. - GPRS mode is for online tracking by computer and mobile phone. (real
time tracking)
6.
Tracker Unit Default Settings
Default password of the tracker is : 0000
Default work mode is : GPRS Mode
Default Voice Mode : ON
GPS work status : A - GPS works normally. V – NO GPS
Battery Status : 5 indicates 100% power, 1 indicates 20% power

AT-17 Asset Tracker / AT-1 Personal Tracker
ONTRAK
Autoseeker (pty) LTD- www.ontrak.co.za
Page 5
Quick Start Guide.
Setting up the tracker.
1. Charge the battery (first time charge must be at least 12 hours). Red LED will
illuminate.
2. Insert the SIM card – the orange and blue LED will start to flash.
3. Wait until the orange and blue LED’s stop flashing and remain on continuously. This
means the tracker has locked onto the GPS as well as the GSM signals. (No settings
can be made to the tracker if the orange LED is still flashing)
4. Access the tracking portal or download the mobile app at these links.
Tracking portal - http://oskgps.com/
Android app - https://play.google.com/store/apps/details?id=com.iottracking.android&gl=ZA
OIS app – AUTOSEEKER
5. Log into the software or APP – (if you would like an account with your own user
name, or if you have more than one tracker that you would like in the same account,
please contact support)
•The device number is the tracker ID which can be found on the side of the
tracker.
•The default password is – 123456
Desktop Portal – Select Device number tab

AT-17 Asset Tracker / AT-1 Personal Tracker
ONTRAK
Autoseeker (pty) LTD- www.ontrak.co.za
Page 6
Mobile app – Select ID icon
6. You should now be able to see the device on the tracking portal or phone app after a
couple of minutes.
7. If the device does not come online, sms the command RCONF from any cell phone to
the tracker sim card number. (note. The orange LED must be on or else it will not
receive the command)
8. The tracker will return the following message.

AT-17 Asset Tracker / AT-1 Personal Tracker
ONTRAK
Autoseeker (pty) LTD- www.ontrak.co.za
Page 7
9. Check if the APN returned is different from your service provider. If the APN is
different send the following command via sms to the tracker sim card.
803 + user password (default0000) + Space + APN
Eg: 8030000 internet
Vodacom – internet
Cell C – internet
MTN – MyMTN
10. Now you should see the tracker unit on the portal or app.

AT-17 Asset Tracker / AT-1 Personal Tracker
ONTRAK
Autoseeker (pty) LTD- www.ontrak.co.za
Page 8
Tracker Commands
Send these commands to the tracker unit SIM card phone number via SMS using a mobile phone
or via the desktop portal.
1. Set the phone number from which the unit will be controlled.
Command: Control phone number + User password (default 0000) + Space + Sequence number
(1-3)
Eg: 139504456780000 1
Reply: SET OK
Note:
a. The tracker unit can save 3 phone numbers.
b. A new number overwrites the existing number if the same sequence number is used.
c. Any command can be sent from any mobile phone, even if the number has not been
saved on the SIM card, however no notifications will be returned to the mobile phone
that was used.
2. Delete the pre-saved number
Command
：
D101# （delete the first pre-saved number）
D102# （delete the second pre-saved number）
D103# （delete the third pre-saved number）
3. Change the user password
Command :777 + new password + old password (4 characters)
Eg: 77712340000
Reply: SET OK
4. Change work mode
SMS Mode
Command: 700 + user password (default 0000)
Eg: 7000000
Reply: SET OK
GPRS Mode
Command: 710 + user password (default 0000)
Eg: 7100000
Reply: SET OK

AT-17 Asset Tracker / AT-1 Personal Tracker
ONTRAK
Autoseeker (pty) LTD- www.ontrak.co.za
Page 9
5. Get the position of the tracker unit by SMS
Command 1
：
666 + Password (default 0000)
Eg : 6660000
Reply: The tracker unit will send the position with longitude and latitude to the sender.
Command 2：669 + Password (default 0000)
Eg : 6690000
Reply: When the tracker unit receives the command, it will send the position with Google link to
Google maps.
Note: Any mobile phoine number can send the command to the tracker unit to get the position.
Reply information explanation :
Date : Current date
Time : Current time
ID : ID number of the tracker unit
State : From where the device was sent phone / portal
ACC : The engine status of the car, ACC ON or ACC OFF on enabled devices
FIX : Can be an A or a V. A indicates GPS functioning normally. V indicates GPS not locked onto
signal
Speed : Current speed
Bat : Battery Status. 5 indicates 100% battery power. 1 indicates 20% battery power .
6. Monitor
When you send this command the tracker will call you back and you will be able to listen in to
what is happening in the visinity of the tracker unit. The voice function needs to be active.
Command
：
66
Reply: SET OK
NOTE:
Only the pre-saved numbers can send this command to the tracker unit.

AT-17 Asset Tracker / AT-1 Personal Tracker
ONTRAK
Autoseeker (pty) LTD- www.ontrak.co.za
Page 10
7. Shake Alarm
Command: 181 + Password + T + XX
Eg : 1810000T05
Reply : SET OK
Cancel Shake Alarm Command: 180 + Password (default 0000)
Eg : 1800000
Reply:SET OK
Explanation: T is the time of shake, the range is [0 - 120], unit is : second
Note : The tracker unit will only send an alarm message to the first pre-saved number
8. Daily Report
Command: 665 + user password (default 0000) +HHMM
Eg: 66500001022
Reply: SET OK
Cancel daily report: 665+ user password (default 0000) + OFF
Eg: 6650000OFF
Reply:SET OK
Note: HH stands for hour with defined range of [00 - 23]. MM stands for minute with defined
range of [00 - 59]
Note: The tracker unit will only send the daily report to the first pre-saved number.
9. Geo Fence (The Default is 500 meter)
Turn On Geo-fence
Command:211+password (default 0000)
Eg:2110000
Reply: SET OK
Set Geo Fence
Command: 005 + user password (default 0000) + Space + D
Eg: 0050000 1000 (1000meter)
Reply: SET OK
Turn geo-fence off
Command: 210 + password (default 0000)
Eg: 2100000
Reply: SET OK
Note: The tracker unit will only send a notification message and call to the first pre-saved number.