orford EB Series Manual

1
Vertical Display and Storage
EB Vertical Refrigerators
1 , 2 and 3 Door Vertical Refrigerators
Installation & Operating Instructions
EB20R-BEB20R-Sn-BEB30R-Sn-B
EB30R-B
EB36R-B
EB36R-Sn-B
EB45R-BEB45R-Sn-B
www.orford.com.au
1300 673 673
ORIGINAL INSTRUCTION

2
EB Series Bottom Mount Vertical Refrigerators
Installation and Operating Instructions
MAN0921 Rev.1 Sept 2021 edition.
Copyright © 2012. All rights reserved.
ORFORD REFRIGERATION, it’s subsidiaries are registered
trademarks of The Orford Group.
The Orford Group reserves the right to alter specifications
without notice.
EB20R-B / EB20R-Sn-B / EB30R-B / EB30R-Sn-B / EB36R-B / EB36R-Sn-B / EB45R-B / EB45R-Sn-B
Contact Addresses
Address:
Orford Refrigeration
382 South St
Harristown
Qld, 4350
Contact:
Phone: [phone]
Freecall: 1300 ORFORD(1300 673 673)
[email protected]
[e-mail]
[e-mail]
www.orford.com.au

3
Installation and Operating Manual
Please keep this manual in a safe place and refer to it and your
Warranty information should it be required.
Please fill out for future reference
This information will be required for Warranty Service work to be
authorized.
Purchased from:………………………………….
Delivery Docket:………………………………….
Product/Model:…………………………………..
Item No. ……………………………………………………..
Cabinet Serial Number:…………………………...
Commissioning Date:…………………………….
Place of Installation:………………………………………..
Owner of Cabinet:…………………………………………..
Owners Address:…………………………………………...
Owners Details: email:…………………….. Phone:……………………..
This manual should accompany this appliance if it is sold or
reinstalled in another location to ensure correct installation, use and
maintenance procedures are followed.
EB20R-B / EB20R-Sn-B / EB30R-B / EB30R-Sn-B / EB36R-B / EB36R-Sn-B / EB45R-B / EB45R-Sn-B

4
Table of Contents
Copyright  2012
EB20R-B / EB20R-Sn-B / EB30R-B / EB30R-Sn-B / EB36R-B / EB36R-Sn-B / EB45R-B / EB45R-Sn-B
Installation, Operation & Maintenance 1-21
Shipping Damage & Uncrating 5
Insurance 5
Warranty Information 5
Installation 5
Climate Class, Product Positioning 6
Dimension Drawings 6, 7, & 8
Safety Information 9
Electrical Requirements 9
To Isolate Power & Ventilation 10
Starting & Shelving 11 & 12
Energy Management System, Temperature Adjustment & Normal Operation&Alarms 13,14,15&16
Lighting, Manual Light Switches & Product Loading, 17
Condenser Cleaning 18 & 19
Replacing Lights 20 & 21
Operating Temperatures and Controls 13-23
Energy Management System 13, 14, 15
Temperature Adjustment 14
Problem Solving 22
Check Before Calling for a Machine Service 22
Problem Solving Checklist 22
Disposal & General Specifications 23
The information contained within is provided for the benefit of users of these products. Keep this
information in a safe place for future reference.
Product specifications enclosed are correct at time of publication. The Orford Group reserves the right to
change specifications, in our endeavours for continuous product improvement. The Orford Group cannot
be held responsible for errors or omissions in this document.
Page Pages

5
Shipping Damage & Uncrating
Remove upper packaging, leaving equipment on skid or shipping blocks until placed in
desired location. Check for damage so that correct claim forms can be filed. Removal of
upper packaging is necessary because damage may not be evident until equipment is
unpacked.
Insurance Is Your Responsibility
Inspect packaging and equipment for signs of damage in transit. Notify carrier
immediately regarding any damage. Everything leaving our factory is inspected and
checked before packing. Everything leaving the factory will be insured by us on your
behalf through the transport company’s insurance unless notified by you in writing to the
contrary. Transit damage is a matter between you and the Transport Company/Your
Insurer where you have arranged your own insurance.
NOTE: You should sign “Received Damaged” on the delivery note if applicable.
Warranty
All equipment is tested prior to dispatch from the Factory. After receipt from the
Transport Company and before delivery to the End User/Consumer, The Re-Seller
(Distributor) should test run the product. Our warranty covers both labor and parts
replacement for a period of 12 months (for non-corporate account customers as
determined by The Orford Group).
Orford Warranties do not cover service calls resulting from poor maintenance or
replacement of consumable part (s). Please refer to additional Warranty Information, or
copies of any contracts, supplied with this equipment for more details.
NOTE: Ensure you consult the Problem Solving Checklist before making a
Machine Service Call.
Installation
Remove equipment from skid or shipping blocks carefully. Do not use pinch bars on
finish. Protect finish with heavy cardboard or similar material. When in position,
equipment should be level and the weight evenly distributed over the base of the
cabinet, legs or castors. This is necessary for proper door alignment and drainage of the
evaporator condensate.
EB20R-B / EB20R-Sn-B / EB30R-B / EB30R-Sn-B / EB36R-B / EB36R-Sn-B / EB45R-B / EB45R-Sn-B

6
Cabinet Dimensions and Positioning Requirements
Position the refrigerator in accordance with its Climate Class.
Climate Class defines the climatic ambient conditions for which the cabinet is suited.
Refer table below.
The EB series are suited to the Climate Class as indicated on the cabinet identification
label. Refer table below.
EB20R-B / EB20R-Sn-B / EB30R-B / EB30R-Sn-B / EB36R-B / EB36R-Sn-B / EB45R-B / EB45R-Sn-B
Climate Class Ambient Temperature ºCAmbient Humidity % RHModels
540 40EB20R, EB30R, EB36R
430 55EB45R
EB20R-BEB20R-Sn-B

7
EB20R-B / EB20R-Sn-B / EB30R-B / EB30R-Sn-B / EB36R-B / EB36R-Sn-B / EB45R-B / EB45R-Sn-B
EB30R-BEB30R-Sn-B
EB36R-BEB36R-Sn-B

8
EB20R-B / EB20R-Sn-B / EB30R-B / EB30R-Sn-B / EB36R-B / EB36R-Sn-B / EB45R-B / EB45R-Sn-B
EB45R-B
EB45R-Sn-B

9
Safety Information
Do NOT use this appliance for other than its intended use.
Do NOT probe any openings.
Do NOT block or obstruct any openings or vents. (Refer ventilation)
Do NOT use double adaptors or extension leads.
Do NOT overload the shelving. (Refer Loading)
Do NOT store explosive substances such as aerosol cans with a flammable
propellant in this appliance.
Allow adequate ventilation for the refrigeration unit. (Refer ventilation)
These appliances are not designed to be stable when moving. Exercise caution
when moving these appliances.
Be careful not to touch moving parts and hot surfaces.
Electrical Requirements
EB20R-B / EB20R-Sn-B / EB30R-B / EB30R-Sn-B / EB36R-B / EB36R-Sn-B / EB45R-B / EB45R-Sn-B
Orford Refrigeration does not authorize the use of flammable
refrigerants for servicing these refrigerators and freezers as
injury, loss of life and/or property may result.
Warning!
This appliance is for indoor use only.
Locating in a location exposed to rain may result in electrical
leakage and electrical shock.
Warning! Non qualified people must not attempt to work with electrical
connections or attempt to adapt cables or leads. If the supply
cord is damaged, the appliance must be repaired by an
authorized person.
Do NOT overload the power supply. Refer cabinet rating la-
bel for power requirements.
Make sure the cabinet wiring is connected to the correct source of power. Maximum
current draw is printed on the unit rating tag and where equipment can be plugged into
a General Purpose Outlet (GPO). The correct plug top for the required GPO will be
supplied as part of the equipment main power cord. Always check line voltage on
incoming power to make certain of proper voltage. The voltage should be within 5% of
the voltage printed on the unit rating tag.

10
To Isolate Power
It is recommended that power be isolated by switching power off and unplugging the
appliance from the power outlet.
If the power outlet isn’t accessible the power can be isolated by a green illuminated
switch located in the unit compartment at the bottom of the appliance.
a) Remove the unit cover
Lift unit cover off mounting dowels
Pull forward at the top
Lift cover off.
Reverse to replace.
b). Switch power off at the green rocker switch
Ventilation
These refrigerators require proper ventilation of the refrigeration unit (Motor).
The EB series refrigerators are ventilated at the front. The front ventilation grill must be
kept free on any obstructions at all times.
The EB series refrigerators will operate satisfactorily when ventilated only from the front
but is recommend that the cabinet be kept 50mm or greater from a rear wall for
maximum performance and energy saving.
Self-Contained equipment should only be installed in rooms that are well ventilated or
are of sufficient size to dissipate the heat generated by such equipment.
EB20R-B / EB20R-Sn-B / EB30R-B / EB30R-Sn-B / EB36R-B / EB36R-Sn-B / EB45R-B / EB45R-Sn-B
EB20R located on right hand side

11
Starting
It is recommended that competent service people start up and check the equipment for
correct installation and proper operation. All Self-Contained equipment is run tested in
the Factory for proper temperature and operation, but it is possible that during transport
or shipping damage, loosening of screws, shifting of control setting, etc, may have
occurred.
Note:- Check the Energy Management System (EMS) control “Perishable Mode” to
ensure the control is set to your operational requirements.
Shelving
The cabinets are supplied with wire shelving. Each shelf requires 4 shelf clips.
1. Insert the top of the shelf at an angle. 2. Turn and locate the bottoms as shown.
3. Sit the shelf over the shelf clips.
Note! The Shelf Clip Can Be Rotated 180 Degrees As Shown, To Have An Increment of 12mm.
EB20R-B / EB20R-Sn-B / EB30R-B / EB30R-Sn-B / EB36R-B / EB36R-Sn-B / EB45R-B / EB45R-Sn-B
Shelf Clips
Shelf Clip

12
Bottom shelf removal
1. Isolate power Refer “To Isolate Power”
2. Undo the screws and remove bottom shelf(shelves) from the slots in the vertical rear duct.
4. Reverse steps to replace bottom shelves
Important
The bottom shelves MUST be fitted in their correct position as shown above, while the
refrigerator is in use. The shelves are required for maintaining correct product temperatures
and for catching breakage and spillage. Refer above for the correct fitting of the bottom
shelves. These shelves MUST never be placed directly on the floor while the refrigerator
is in use.
EB20R-B / EB20R-Sn-B / EB30R-B / EB30R-Sn-B / EB36R-B / EB36R-Sn-B / EB45R-B / EB45R-Sn-B
3. Lift bottom shelf up, twist it at an angle and take it out.

13
Energy Management System
The EB Series Refrigerators utilizes the latest energy management technology to
maximum energy savings.
Part of this technology is the EMS Controller which automatically learns the operation of
your premises by the use of door and motion sensors.
For the first 7 days of operation it is in a learning mode. During this period the product
temperature will remain unchanged and lighting will run continuously (Unless overridden
by the manual light switches).
After the 7 day learning period the control will automatically switch off the interior and
sign light (if fitted) when your premises are closed.
Note:- The EB Series has manual light switches to override the lighting operation if
required. Refer Manual Light Switches.
The control continues to learn so if you change your operating times the control will
automatically compensate for your new times.
The product temperature remains unchanged when set to Perishable Mode.
Refer Perishable Mode.
EB20R-B / EB20R-Sn-B / EB30R-B / EB30R-Sn-B / EB36R-B / EB36R-Sn-B / EB45R-B / EB45R-Sn-B
at store closing the refrigerator
enters “standby mode”.
prior to store opening, ems returns product
to optimal preset temperatures and switch
lighting on

14
Energy Management Control
LED Indicators
Motion: The motion LED flashes on detecting motion. If the motion detection
LED is continually flashing when there is no activity in front of the refrigerator,
you should contact your service provider.
Door: Illuminated when door opens.
Compressor: Illuminated when the compressor is running.
Evaporator Fan: The Evaporator Fan LED is on when the evaporator fan is
running at full speed.
Bluetooth: Illuminated when connection via Bluetooth is established.
Mode. Note:- Perishable food temperatures will be maintained in this mode provided the
control temperature is set correctly.
Note:- Factory set to perishable mode. Energy Saving Stand-by Mode setting is available with
prior arrangements.
EB20R-B / EB20R-Sn-B / EB30R-B / EB30R-Sn-B / EB36R-B / EB36R-Sn-B / EB45R-B / EB45R-Sn-B
Motion Sensor

15
Normal Operation
During normal operation, the EMS controller displays the
information below.
Ready Mode: Displays the refrigerator internal temperature.
The lighting is on (unless overridden by the manual light switches.
EB20R-B / EB20R-Sn-B / EB30R-B / EB30R-Sn-B / EB36R-B / EB36R-Sn-B / EB45R-B / EB45R-Sn-B
Buttons
Set: Accept/forward - selects menu options and parameters
Defrost ：Return/backward - De-selects menu options and parameters.
Activates a manual defrost
(only applicable if temp is below termination temp)
Down：Scrolls down menus. Decreases parameter values.
Note:- These buttons are used for cancelling alarms, for temperature adjustment
and by technicians.
Temperature Adjustment
It is recommended that service technicians make the necessary temperature and other
EMS control adjustments.
Up: Scrolls up menus, Increases parameter values.

16
EB20R-B / EB20R-Sn-B / EB30R-B / EB30R-Sn-B / EB36R-B / EB36R-Sn-B / EB45R-B / EB45R-Sn-B
Alarms
Appliance sensor failure:
Temperature sensor failure alarms are activated if the measured temperature is
outside the normal measurement range.
This may be caused by a wiring fault (loose connection, short or open circuit) or
the sensor itself may be faulty.
Whilst this alarm will cause the compressor to shut down when active
High Temperature sensor failure:
Temperature sensor failure alarms are activated if the measured temperature is
outside the normal measurement range.
This may be caused by a wiring fault (loose connection, short or open circuit) or
the sensor itself may be faulty.
Evaporator sensor failure:
Temperature sensor failure alarms are activated if the measured temperature is
outside the normal measurement range.
This may be caused by a wiring fault (loose connection, short or open circuit) or
the sensor itself may be faulty
Whilst this alarm is active only time based defrost functionality will be available.
Refrigeration system failure:
The RSF alarm is activated if the Set Point temperature has not been achieved
during the time period set in parameter CT (default 72 hours)
Freeze up protect alarm:
If the temperature of the cooler falls below the temperature defined by parameter
FU this alarm will activate.
Door broken alarm:
Indicates the door is not closing properly
Door switch broken alarm：
Indicates the door switch it not working correctly
High temperature alarm:
High Temperature alarm is activated if over-heating of a refrigeration system
component is detected as measured by the HT sensor.
Once activated the compressor will be turned OFF and remain OFF until the HT
sensor temperature lowers to an acceptable level.
E1
E2
E3
E0
E6
EC
ED
EE

17
EB20R-B / EB20R-Sn-B / EB30R-B / EB30R-Sn-B / EB36R-B / EB36R-Sn-B / EB45R-B / EB45R-Sn-B
Lighting
The cabinet interior lighting and (optional) illuminated advertising sign are factory set
to operate automatically by the Energy Management System for maximum energy
saving.
Manual Light Switches are also provided to change the lighting operation to
suit special circumstances.
There are two switches, one for interior lighting and another for the sign giving separate
Switch Operation:
I = Automatic (EMS Controlled) (Factory Setting)
O = Off
II = On Continuously (Uses more energy / higher running costs).
Note:- Models without an illuminated advertising sign are fitted with a Sign Light Switch
and an electrical connection on the top of the cabinet for a sign to be added at a later
date if required.
Product Loading
Product should only be loaded within the confines of the shelf provided. All cabinets
should have the bottom shelf as low as possible. No product is to be stored on the
cabinet floor, allowing air to circulate efficiently to maintain correct product
temperatures. Do NOT overload the shelving. (Max 40kg. Per shelf evenly distributed).
Sign Light Switch
Interior Light
Switch
Displayed in Continuous Mode

18
Maintenance
Warning! Isolate Power before removing any covers for Maintenance
Note:
The front unit cover can be removed to gain
access to the Power Isolation Switch.
Cleaning
Check that all vents are clean and clear of dust, dirt, lint, paper, plastic etc. that may
cause an obstruction to proper ventilation.
It is of the utmost importance that the refrigeration unit condenser filter be kept clean of
dust, dirt and lint. The refrigeration unit fan will continually draw dust and lint on to the
condenser filter and collect to form a “blanket”. This seriously restricts the passing of
air for adequate ventilation and cooling of the refrigeration unit.
Note:- This condition reduces the life of the fan motor and compressor and is one
of the major causes of motor and compressor failure. If the condenser filter is not
cleaned regularly it will increase your running costs for the cabinet and severely
reduce its operating life span.
Note:- If the reversing fan option is used the condenser will also require
cleaning. Refer Condenser Fan Switch.
EB20R-B / EB20R-Sn-B / EB30R-B / EB30R-Sn-B / EB36R-B / EB36R-Sn-B / EB45R-B / EB45R-Sn-B

19
Cleaning
To clean the condenser filter
1. Pull grill forward using the finger holes provided.
2. Lift filter out of the grill.
3. Brush or vacuum dust and dirt off the filter.
4. Wash the filter with clean water.
Detergent and warm water may be required to clear grease build up from cooking oil
etc.
5. Shake and wipe filter so it is drip dry.
6. Refit filter. (Reverse to steps 1 & 2)
We can not recommend how often the condenser should be cleaned as this is
dependent upon particular location and surrounding conditions. Clean the condenser as
often as necessary to keep the air passage clear.
Door gaskets will remain in best condition if washed weekly with mild soap and water
followed by a fresh water rinse.
Keep inside of the cabinet clean by washing weekly. Do not use abrasive pads to clean
cabinet finish inside or out.
EB20R-B / EB20R-Sn-B / EB30R-B / EB30R-Sn-B / EB36R-B / EB36R-Sn-B / EB45R-B / EB45R-Sn-B

20
Service
Recessed LED Tube Replacement
 Isolate power Refer To Isolate Power
2. To remove the plastic light diffuser, insert a screwdriver at the top and lift
the diffuser. Slide it out.
3. Rotate the LED tube 90º and slide out to remove.
4. Reverse to install tube.
5. When replacing LED tube, lock rotating ends in the center +0º position for correct
lighting direction. For single-side LED tube only. Double-sided LED tube do not
need to be adjusted
6. Be sure to rotate tube as to shine the light across the door opening as shown.
EB20R-B / EB20R-Sn-B / EB30R-B / EB30R-Sn-B / EB36R-B / EB36R-Sn-B / EB45R-B / EB45R-Sn-B
Note! LED lamps must be replaced with identical lamps.
Single Door .
Rotate
Lock both ends in the
centre 0º
Slide to Lock