Ovention MiSA-a12 Service manual
P/N 07.04.1002.00 © 2021 Ovention, Inc.
Installation/Operating/Service Manual
MiSA™
Microwave
Speed-Assist Oven
Model MiSA-a12
Do not operate this equipment unless you
have read and understood the contents
of this manual! Failure to follow the
instructions contained in this manual
may result in serious injury or death.
This manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.
WARNING
No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en
este manual puede resultar en un serio
lesión o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted
no puede entender el contenido de
este manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
ADVERTENCIA
Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel ! Le
non-respect des instructions contenues
dans ce manuel peut entraîner de
graves blessures ou la mort. Ce manuel
contient des informations importantes
concernant l’entretien, l’utilisation et le
fonctionnement de ce produit. Si vous ne
comprenez pas le contenu de ce manuel,
veuillez le signaler à votre supérieur.
Conservez ce manuel dans un endroit
sûr pour pouvoir vous y référer plus tard.
AVERTISSEMENT
Form No. OVMISAM-0321
2
INTRODUCTION
Ovention MiSA™ Microwave Speed-Assist Ovens set a new
standard in cooking quality, speed, flexibility, and efficiency.
A new discovery in air handling not only speeds the cooking
process,but“scrubs”andrecirculatestheairthroughtheoven—
eliminating the need for a hood system in most installations.
Using an icon-driven touchscreen, operators can use, edit, and
develop over 4000 custom recipes. Recipes can be developed
to include up to three cooking stages—each with varying heat
profiles, air velocity settings, timing, and microwave power
percentages.
Ovention MiSA ovens are products of extensive research and
field testing. The materials used were selected for maximum
durability, attractive appearance, and optimum performance.
Every unit is inspected and tested thoroughly prior to shipment.
This manual provides the installation, safety, and operating
instructions for Ovention MiSA ovens. Ovention recommends
all installation, operating, and safety instructions appearing in
this manual be read prior to installation or operation of the oven.
Important Owner Information..............................................2
Introduction...........................................................................2
Important Safety Information..............................................3
Model Description................................................................5
Model Designation ...............................................................5
Specifications.......................................................................6
Plug Configurations.............................................................6
Electrical Rating Chart.........................................................6
Dimensions..........................................................................6
Temperature Range.............................................................6
Installation.............................................................................7
General................................................................................7
Operation...............................................................................8
General................................................................................8
Recipe Information ..............................................................8
Startup.................................................................................8
Cooking ...............................................................................9
Standby Shutdown ............................................................10
Shutdown...........................................................................10
Programming Categories/Recipes.....................................11
Editing/Creating Setpoint Temperatures............................13
Changing Temperature Unit of Measure ...........................14
Uploading from a USB Drive.............................................15
Maintenance........................................................................16
General..............................................................................16
Daily Cleaning ...................................................................16
Weekly Cleaning................................................................17
Troubleshooting Guide......................................................18
Options and Accessories ..................................................19
Service Procedures............................................................20
Limited Warranty................................................................36
IMPORTANT OWNER INFORMATION
Record the model number, serial number, voltage, andpurchase
date of the unit in the spaces below (specification label located
on the right side of the unit). Please have this information
available when calling Ovention®for service assistance.
Model No. _______________________________________
Serial No.________________________________________
Voltage__________________________________________
Date of Purchase__________________________________
Business
Hours: 7:00 to 5:00 Monday–Friday,
Central Time (CT)
(Summer Hours — June to September:
7:00 to 5:00 Monday–Thursday
7:00 to 4:00 Friday)
Telephone: 855-298-6836 (Ovention Hotline)
E-mail: [email protected]
Additional information can be found by visiting our web site at
www.oventionovens.com.
CONTENTS
Safety information that appears in this manual is identified by
the following signal word panels:
DANGER
DANGER indicates a hazardous situation which, if not
avoided, will result in death or serious injury.
WARNING
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE
NOTICE is used to address practices not related to personal
injury.
Form No. OVMISAM-0321 3
IMPORTANT SAFETY INFORMATION
WARNING
MICROWAVE EXPOSURE HAZARD:
• Do not attempt to operate this oven with the door
open since open-door operation can result in harmful
exposure to microwave energy. It is important not to
defeat or tamper with the safety interlocks.
• Do not operate the oven if it is damaged. It is particularly
important that the oven door close properly and that
there is no damage to the: (1) Door (bent), (2) hinges
and latches (broken or loosened), (3) door seals and
sealing surfaces.
• Do not place any object between the oven front face and
the door or allow soil or cleaner residue to accumulate
on sealing surfaces.
• The oven should not be adjusted or repaired by anyone
except properly qualified service personnel.
FIRE HAZARD:
• Install witha minimum of1″ (25 mm)of spacefrom
rear of unit to any surface. If safe distances are not
maintained, discoloration or combustion could occur.
• Do not block or cover any cabinet venting.
• Do not use an extension cord. If power cord is too
short, contact a qualified electrician to determine and
install proper voltage and size electrical receptacle
near unit.
• Do not overcook food. Carefully attend to oven if paper,
plastic, or other combustibles items are placed inside
oven to facilitate cooking.
• Remove twist-ties from bags before placing in oven.
IMPORTANT NOTE
If materials inside oven chamber ignite:
• Keep oven door closed.
• Turn OFF power switch.
• Unplug unit/disconnect power at circuit breaker.
EXPLOSION HAZARD: Do not store or use gasoline or
other flammable vapors or liquids in the vicinity of this or
any other appliance.
Install unit in accordance with installation instructions in
this manual.
This oven is designed specifically to heat or cook—NOT
for industrial or laboratory use.
Do not heat baby bottles in oven. Uneven heating of
liquids may cause burns.Always shake or stir liquids prior
to consumption.
Do not heat sealed containers or products such as whole
eggs in oven. These items may explode.
In the event of emergency, unplug unit.
Unit may be located adjacent to a slippery floor.
Make sure all operators have been instructed on the safe
and proper use of the unit.
WARNING
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install proper voltage and
size electrical receptacle.
• Unit must be grounded properly. Failure to ground
unit properly could result in serious personal injury or
death.
• Place unit in standby, allow unit to cool, turn OFF
power switch, and unplug unit before performing any
cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 70°F (21°C).
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use
jet-clean spray to clean this unit.
• Do not clean unit when it is energized or hot.
• Do not clean unit with metal scouring pads. Metal pieces
can break off pad and touch electrical components,
creating risk of electric shock.
• Do not pull unit by power cord.
• Keep power cord away from heated surfaces.
• Do not allow power cord to hang over edge of counter.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power
cord. Cord must be replaced by anAuthorized Ovention
Service Agent or a person with similar qualifications.
• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock, burn, or possible exposure to microwave
energy.
• Use only Genuine Ovention Replacement Parts when
service is required. Failure to use Genuine Ovention
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Ovention Replacement Parts are specified to
operate safely in the environments in which they are
used. Some after-market or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Ovention equipment.
Liquids such as water, coffee, or tea are able to be
overheated beyond boiling point without appearing to
be boiling. Visible bubbling or boiling when container
is removed from microwave oven is not always present.
THIS COULD RESULT IN VERY HOT LIQUID SUDDENLY
BOILING OVER WHEN CONTAINER IS DISTURBED OR
A UTENSIL IS INSERTED INTO THE LIQUID.
Read the following important safety information before using this equipment to avoid
serious injury or death and to avoid damage to equipment or property.
Form No. OVMISAM-0321
4
IMPORTANT SAFETY INFORMATION
WARNING
This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them
away from the unit.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Ovention
Service Agent or contact the Ovention Hotline at
855-298-6836.
CAUTION
BURN HAZARD:
• Use caution when removing hot items. Do not allow
children to use microwave. Failure to follow these
instructions can result in severe burns.
• Some exterior surfaces on unit will get hot. Avoid
unnecessary contact with unit.
• Pan/tray will be very hot upon removal—use oven mitt,
pan gripper, or other utensil to remove.
Do not use metal utensils OR aluminum foil in oven. Use
only utensils and materials approved for use in microwave
ovens.
Do not turn off power switch or unplug unit immediately
after use. Internal fans must cool oven to avoid damage to
electrical components.
Locate unit at proper counter height in an area that is
convenient for use. Location should be level to prevent
unit or its contents from falling accidentally and strong
enough to support the weight of the unit and contents.
DO NOT lift unit by door handle on front of oven. Door
handle is not designed to support weight of unit. Lift from
underneath unit only.
Do not move or relocate unit for cleaning. Unit is bulky
and heavy.
Do not place anything on top of unit; doing so may subject
personnel to injury or could damage unit.
Do not store any materials or items inside oven chamber
when not in use.
Never use steel pads, wire brushes, or scrapers to clean
unit.
NOTICE
Do not locate unit in an area subject to ambient
temperatures above 100°F (38°C). Doing so will damage
unit and void warranty.
Improper cleaning of oven could damage catalyst and will
void unit warranty.
Wear protective rubber gloves and protective eye wear
when cleaning unit.
Do not cover any part of oven with metal foil. Airflow
restriction will cause oven to overheat.
Do not lay unit on its side in any direction. Damage to unit
could occur.
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring its
appearance and making it susceptible to soil accumulation.
Clean unit daily to avoid malfunctions and maintain
sanitary operation.
This unit is intended for commercial use only—NOT for
household use.
FEDERAL COMMUNICATIONS COMMISSION RADIO
FREQUENCY INTERFERENCE STATEMENT (U.S.A. ONLY)
This equipment generates and uses ISM frequency energy
and if not installed and used properly, that is in strict
accordance with the manufacturer’s instructions, may
cause interference to radio and television reception. It has
been type tested and found to comply with limits for ISM
Equipment pursuant to part 18 of FCC Rules, which are
designed to provide reasonable protection against such
interference in a residential installation.
However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does
cause interference to radio or television reception, which
can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by
one or more of the following:
• Reorient the receiving antenna of the radio or television.
• Relocate the Microwave Oven with respect to the
receiver.
• Move the microwave oven away from the receiver.
• Plug the microwave oven into a different outlet so that
the microwave oven and the receiver are on different
branch circuits.
The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modification to this
microwave oven. It is the responsibility of the user to
correct such interference.
Form No. OVMISAM-0321 5
MODEL DESCRIPTION
All Models
Ovention MiSA™ Microwave Speed-Assist Ovens are designed
to provide unequaled speed and flexibility in both kitchen and
front-of-the-house installations. The variety of menu options,
small footprint, low heat escape, and hood-less installation
make the MiSA™ oven a single solution alternative to multiple
pieces of cooking equipment.
MiSA ovens are equipped with two top-mounted microwave
units and a convected air blower. The microwave units provide
precise and powerful, high-speed heating of the food product.
The convected air blower directs heated air throughout the
inside of the oven chamber for traditional, even cooking
and finishing. Microwave heating is adjustable in intensity
and duration; and convected air heating is adjustable in
temperature, intensity, and duration by developing/using
programmed recipes on the touchscreen.
Operator controls for the oven consist of a touchscreen
and a Power I/O (on/off) switch. A USB port allows the
uploading of pre-programmed recipes, installation of software
(1829 mm) cord and plug set is standard.
Any oven and microwave-safe pan can be used in the oven
chamber of the MiSA oven. The oven chamber has a capacity
USB Port
Temperature High Limit
Reset Button
Power I/O Switch
(on back)
Touchscreen
Oven Door
Door Handle
M i S A - a 1 2
Oven Type:
Microwave Speed-Assisted Oven
Air
Oven Chamber Size
(maximum pan width, in inches)
MODEL DESIGNATION
Form No. OVMISAM-0321
6
Model Width
(A) Overall
Depth (B) Oven
Depth (C) Overall
Height (D) Oven
Height (E) Footprint
Width (F) Footprint
Depth (G)
MiSA-a12 16
(406 mm) 32-13/16
(833 mm) 29-11/16
(754 mm) 26-5/16
(668 mm) 22-3/8
(568 mm) 11-13/16
(300 mm) 18-7/8
(479 mm)
Model Voltage Watts Amps Phase Hertz PlugConguration Unit Weight
MiSA-a12 208–240 3952–5760 19–24 1 60 NEMA 6-30P 163 lbs. (74 kg)
SPECIFICATIONS
Electrical Rating Chart
NOTE: Ovention MiSA ovens are designed to accept 208 VAC
through 240 VAC. The oven will adjust automatically to
the input voltage.
NOTE: The specification label is located on the right side of the
unit. See the label for the serial number and verification
of unit electrical information.
Plug Configurations
Units are equipped with an electrical cord and plug appropriate
for the electrical rating of the unit. Unit must be connected to a
dedicated circuit.
WARNING
ELECTRIC SHOCK HAZARD: Plug unit into a properly
grounded electrical receptacle of the correct voltage,
size, and plug configuration. If plug and receptacle do not
match, contact a qualified electrician to determine and
install proper voltage and size electrical receptacle.
NEMA 6-30P
Plug Configurations
NOTE: Receptacle not supplied by Ovention.
Temperature Range
The operating temperature range of the oven is 200°–525°F
(93°–274°C).
Dimensions
Specification
Label on right
side of unit.
ABC
DE
FG
Front View Side View
Oven Chamber Dimensions
Model MiSA-a12
12-7/8″W x 13-1/2″
(327 x 343 x 138 to 200 mm)
Form No. OVMISAM-0321 7
INSTALLATION
General
Ovention®MiSA™ ovens are shipped with most components
pre-assembled. Care should be taken when unpacking the
shipping carton to avoid damage to the unit and components
enclosed.
WARNING
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install proper voltage and
size electrical receptacle.
• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 70°F (21°C).
FIRE HAZARD:
• Install with aminimumof1″ (25mm)ofspace from
rear of unit to any surface. If safe distances are not
maintained, discoloration or combustion could occur.
• Do not block or cover any cabinet venting.
• Do not use an extension cord. If power cord is too
short, contact a qualified electrician to determine and
install proper voltage and size electrical receptacle
near unit.
CAUTION
Locate unit at proper counter height in an area that is
convenient for use. Location should be level to prevent
unit or its contents from falling accidentally and strong
enough to support the weight of the unit and contents.
NOTICE
Do not locate unit in an area subject to ambient
temperatures above 100°F (38°C). Doing so will damage
unit and void warranty.
Do not lay unit on its side in any direction. Damage to unit
could occur.
NOTE: Due to the size and weight of the oven, use the proper
number of people for installation based on the weight
of the oven.
1. Inspect the shipping container for obvious signs of
transit damage. If damaged, inform the freight company
immediately. CAUTION! Stop! Do not attempt to use a
damaged oven. Contact Ovention for assistance.
2. Cut and remove the shipping bands from around the oven
packaging.
3. Remove tape and protective packaging from all surfaces
of the unit.
4. Open the oven door, and remove the included Ovention
Oven Cleaner, cook plate, and all packaging from the oven
chamber.
5. Inspect the oven for freight damage such as dents in the
housing or inside the oven chambers. If damaged, inform
the freight company immediately.
CAUTION
DO NOT lift unit by door handle on front of oven. Door
handle is not designed to support weight of unit. Lift from
underneath unit only.
6. Place the unit in the desired location. Make sure to lift from
underneath the oven only.
• Locate the unit in an area where the ambient air
temperature is constant and a minimum of 70° F
(21° C).
• Make sure the unit is at the proper counter height in an
area convenient for use.
• Make sure the countertop/table is level and strong
enough to support the weight of the unit and food
product.
rear of the unit to any surface.
NOTE: The above dimensions are minimum spacing
requirements. Placing the unit with enough space to
allow access to the Power I/O (on/off) switch, air filter,
and temperature high limit reset button on the back/side
of the unit is advisable.
• Make sure all the feet on the bottom of the unit are
positioned securely on the countertop/table.
NOTE: For installation without legs, the unit is equipped with
a National Sanitation Foundation (NSF)-approved
silicone gasket on the bottom.
7. Install the cook plate into the oven chamber, if necessary.
To install the plate:
a. Open the oven door.
b. Slide the cook plate into the position on the floor of the
oven chamber.
Cook
Plate
Oven
Floor
Installing the Cook Plate
8. Plug the unit into a properly grounded electrical receptacle
SPECIFICATIONS section for details.
NOTE: The oven is suitable for 208 VAC through 240 VAC and
will adjust automatically to the voltage being supplied.
Form No. OVMISAM-0321
8
OPERATION
General
Use the following information and procedures to operate an
Ovention®MiSA™ oven.
WARNING
Read all safety messages in the IMPORTANT SAFETY
INFORMATION section before operating this equipment.
MICROWAVE EXPOSURE HAZARD:
• Do not attempt to operate this oven with the door
open since open-door operation can result in harmful
exposure to microwave energy. It is important not to
defeat or tamper with the safety interlocks.
• Do not operate the oven if it is damaged. It is particularly
important that the oven door close properly and that
there is no damage to the: (1) Door (bent), (2) hinges
and latches (broken or loosened), (3) door seals and
sealing surfaces.
• Do not place any object between the oven front face and
the door or allow soil or cleaner residue to accumulate
on sealing surfaces.
FIRE HAZARD:
• Do not overcook food. Carefully attend to oven if paper,
plastic, or other combustibles items are placed inside
oven to facilitate cooking.
• Remove twist-ties from bags before placing in oven.
Liquids such as water, coffee, or tea are able to be
overheated beyond boiling point without appearing to
be boiling. Visible bubbling or boiling when container
is removed from microwave oven is not always present.
THIS COULD RESULT IN VERY HOT LIQUID SUDDENLY
BOILING OVER WHEN CONTAINER IS DISTURBED OR
A UTENSIL IS INSERTED INTO THE LIQUID.
Do not heat baby bottles in oven. Uneven heating of
liquids may cause burns.Always shake or stir liquids prior
to consumption.
Do not heat sealed containers or products such as whole
eggs in oven. These items may explode.
In the event of emergency, unplug unit.
CAUTION
BURN HAZARD:
• Some exterior surfaces on unit will get hot. Avoid
unnecessary contact with unit.
• Pan/tray will be very hot upon removal—use oven mitt,
pan gripper, or other utensil to remove.
Do not use metal utensils OR aluminum foil in oven. Use
only utensils and materials approved for use in microwave
ovens.
Recipe Information
MiSAovens are designed to provide unequaled quality, speed,
flexibility, and efficiency. The touchscreen controller has the
capability of storing over 4000 custom recipes. Recipes are
At initial startup, the Categories screen will show an
customer-specific, preloaded categories. If the Categories
screen shows a sample category with recipes, these recipes
can be used to help develop specific recipes appropriate for the
installation. Refer to the “Programming Categories/Recipes”
procedure in this section for instructions on creating recipes
and categories.
Startup
Use the following procedure to start up the oven.
Power I/O
Switch (on)
Power
Cord
Power
Cord
1. Make sure the unit is plugged into
a properly grounded electrical
receptacle of the correct voltage,
the SPECIFICATIONS section for
details.
2. Make sure the Power I/O (on/off)
switch is in the I(On) position.
and show the logo screen
followed by a progress circle.
• After the software loads, the Hello screen will appear.
Touch to access
Settings screen.
Touch to accessAbout This Oven screen.
Touch to access
Startup screen and
prepare oven for cooking.
Hello Screen
Form No. OVMISAM-0321 9
OPERATION
3. Touch GET STARTED COOKING on the Hello screen
to prepare the oven for cooking. The Startup screen will
appear.
Touch to shut down oven.
Touch to access
Settings screen.
Touch to select oven setpoint temperature.
Oven status
shown as “On”.
Startup Screen
4. Touch WARM UP on the Startup screen. The Warm Up
Temp screen will appear.
• Several pre-set setpoint temperatures are available.
Touch to shut down oven.
Touch to access
Settings Menu screen.
Touch desired
temperature.
Touch to return to previous screen
Warm Up Temp Screen
5. Touch the desired setpoint temperature on the
touchscreen.
• Air blowers, and cooling fans will start up. Allow
approximately 10 minutes for the oven to reach setpoint
temperature.
• The touchscreen shows the selected setpoint
temperature, the current chamber temperature, and the
time remaining for warmup.
Warmup Status Screen
When the oven reaches setpoint temperature, the Categories
screen appears on the touchscreen. The oven is now ready
for cooking.
Cooking
Use the following procedures to cook food product in the MiSA
oven.
NOTE: If the oven door is left open for more than 15 seconds
during a cooking sequence, a “Close Door” pop up will
appear on the touchscreen.
1. Make sure the oven chamber has reached setpoint
temperature. The Categories screen will appear on the
touchscreen.
Touch to shut
down oven. Touch to
access
Settings
screen.
Touch desired
Category to
access Recipes.
Touch desired Category
to access Recipes.
Indicates
oven
setpoint
temperature.
Indicates number
of Category
screens available.
Categories Screen
NOTE: The Categories and Recipes shown are for example
only. Depending on the configuration of the oven, these
screens will show either sample items or customer-
specific, preloaded items.
2. Open the oven door, and place the pan/tray with food
product into the oven chamber. CAUTION! BURN
HAZARD—Always use a paddle, pan gripper, or other
utensil to load and unload food product.
3. Touch the desired category on the touchscreen. The
Recipes screen will appear.
Touch to return
to previous screen.
Touch desired Recipe to start cooking sequence.
Indicates oven setpoint
temperature.
Use arrows to scroll through
multiple Recipes screens.
Recipes Screen
4. Touch the desired recipe on the touchscreen.
• The cooking sequence begins.
• The touchscreen changes to the Cooking screen and
shows the remaining cook time for the selected recipe.
continued...
Form No. OVMISAM-0321
10
OPERATION
Touch to pause
cooking sequence.
Touch to cancel cooking
sequence. Touchscreen
returns to the Recipes screen. Indicates remaining
cook time.
Touch to show settings
for active recipe.
Cooking Screen
• If the selected recipe contains any Cook Events, the
Cooking screen will change to show the name of the
recipe cooking as well as a countdown to the Cook
Event. When the Cook Event occurs, the cooking
sequence pauses and theCook Event screen will appear
on the touchscreen. Open the oven door, remove the
pan/tray with food product, complete the action on the
food product, place the pan/tray with food product back
into the oven chamber, close the oven door, and touch
on the Cook Event screen to continue the cooking
sequence. See “Programming a Cook Event” in this
section for a detailed description of Cook Events.
• To pause a cooking sequence, touch . The
touchscreen will show “COOKING PAUSED”. Touch
to resume the cooking sequence.
• When the cooking sequence is finished, the touchscreen
shows “[Recipe] DONE” and an audible alert sounds.
5. Open the oven door. Using a paddle, pan gripper, or other
utensil, remove the cooked food product and close the
oven door. CAUTION! BURN HAZARD—Always use
a paddle, pan gripper, or other utensil to load and
unload food product.
• The touchscreen will return to the Recipes screen.
NOTE: Touch on the “DONE” screen to return to the
Recipes screen without opening the oven door.
Standby Shutdown
Use the following procedure to put the oven into standby
shutdown during extended periods of non-use.
1. Touch on the touchscreen to shut down operation and
put the oven in standby.
• The element will shut off, and the Cooling screen will
appear on the touchscreen,
• The air blower and cooling fans will continue to operate
until the oven chamber temperature drops below 140°F
(60°C).
• After the chamber is cool, the oven status will read
“Oven Off”. After a period of time, the touchscreen will
darken to a screen saver.
Shutdown
Use the following procedure to disconnect the oven from power
for cleaning and maintenance as well as long term shutdown.
1. Touch on the touchscreen to shut down operation and
put the oven in standby. Cooling fans will operate until the
oven chamber temperature drops below 140°F (60°C).
Power I/O
Switch (off)
Power
Cord
Power
Cord
CAUTION
Do not turn off power switch or
unplug unit immediately after
use. Internal fans must cool oven
to avoid damage to electrical
components.
2. After the cooling fans shut off:
a.Move the Power I/O (on/off)
switch to the O(Off) position.
b. Unplug the power cord.
Form No. OVMISAM-0321 11
OPERATION
Programming Categories/Recipes
Use the following procedures to edit, create, or delete
categories and recipes. These procedures require access
to password-protected screens and should be performed by
NOTE: The USB port allows the uploading of pre-programmed
recipes from an external USB drive. Refer to the
“Uploading from a USB Drive” procedure in this section
for details.
1. From the Categories screen, touch .
• Apassword keypad will appear on the touchscreen.
2. Input the password “12345” , and touch .
• The Settings screen will appear on the touchscreen.
Touch to return to Categories screen.
Touch desired icon to view/edit/create
corresponding setting.
Settings Screen
3. Touch either EDIT CATEGORIES or EDIT RECIPES on
the Settings screen, depending on the desired function.
Then, refer to the appropriate procedure in this section.
Editing/Creating Categories
After touching EDIT CATEGORIES on the Settings screen, the
Edit Categories screen will appear. This screen will look similar
to the Categories Screen.
1. Touch an existing category to edit the category, or touch
to create a new category.
• For existing categories, a blue box will highlight the
category.
• For new categories, a new category will appear
highlighted by a blue box.
Touch to edit/create Recipes
in selected Category.
Touch to edit selected
Category.
Touch to add new Category.
Editing Existing Category
Creating New Category
Edit Categories Screen
2. Touch to edit/create the category. The Now Editing
Category screen appears.
Touch to cancel
changes and return
to Edit Categories
screen.
Touch here to
edit image.
Touch Category
name to edit.
Touch to save
changes and return
to Edit Categories
screen.
Now Editing Category Screen continued...
Form No. OVMISAM-0321
12
OPERATION
3. Touch the category image to select the icon or photo used
for the category. The Select Image screen appears and
shows two tabs—one for icons and one for photos.
a. Use the arrows to scroll through the desired tab.
• When using icons, the background color can be
changed. Touch the desired color in the color strip
below the tabs.
b. Touch the desired image to select, then touch to
save and return to the Now Editing screen.
4. Touch the category name to edit.
a. Use the keypad that appears to edit the name. Names
can have up to 20 characters.
b. Touch to save and return to the Now Editing screen.
5. When category editing is complete, touch twice to
return to the Categories screen.
NOTE: Recipes related to a category can be edited/created
from the Edit Categories screen. With the category
highlighted, touch the icon to access the Edit
Recipes screen. Refer to “Editing/Creating Recipes” in
this section for details.
Editing/Creating Recipes
After touching EDIT RECIPES on the Settings screen, the Edit
Recipes screen will appear. This screen will look similar to the
Recipes Screen.
1. Touch an existing recipe to edit the recipe, or touch to
create a new recipe.
• For existing recipes, a blue box will highlight the recipe.
• For new recipes, a new recipe will appear highlighted
by a blue box.
Touch to designate recipe a favorite.
Recipe moves to top and gets blue star.
Touch to edit
selected Recipe.
Touch to add new Recipe.
Editing Existing Recipe
Creating New Recipe
Edit Recipes Screen
2. Touch to edit/create the recipe. The Now Editing
screen appears.
Touch to cancel
changes and return
to Edit Recipes screen.
Touch to save
changes and
return to Edit
Recipes screen.
Touch to run a
demo of the recipe.
Touch to delete
active stage/event.
Indicates active
stage for editing.
Touch here to edit
recipe image.
Touch setting
values to edit.
Touch here to
edit Recipe
name.
Now Editing Screen
3. Touch the recipe name to edit.
a. Use the keypad that appears to edit the name. Names
can have up to 20 characters.
b. Touch to save and return to the Now Editing screen.
4. Touch the recipe image to select the icon or photo used for
the recipe. The Select Image screen appears and shows
two tabs—one for icons and one for photos.
a. Use the arrows to scroll through the desired tab.
b. Touch the desired image to select, then touch to
save and return to the Now Editing screen.
5. Touch each setting on the Now Editing screen to edit the
corresponding setting. The Settings include:
= Stage
= Cook Temperature
= Blower Percentage
= Cook Duration
= Microwave Percentage
• Touching number 1, 2, or 3 under the icon will make
that stage active for editing. The radio button will glow
and the entire row will be highlighted. Each recipe can be
programmed to have up to three stages, depending on
the food product. Stages are programmed with unique
the recipe.
NOTE: It is not necessary to create stages for a recipe if it is
not required by the food product. If unique stages are
not required, leave settings for stages 2 and 3 blank.
• Touching the setting value for , , , or
will bring up a keypad specific to the setting. Enter the
desired value using the keypad, then touch to return
to the Now Editing screen.
Form No. OVMISAM-0321 13
OPERATION
6. Touch to save the recipe settings and return to the Edit
Recipes screen.
7. When all recipe editing is complete, touch twice to
return to the Categories screen.
Deleting Categories/Recipes
The procedure for deleting categories and recipes is the same.
After touching EDIT CATEGORIES or EDIT RECIPES on the
Settings screen, the corresponding “Editing” screen will appear.
1. Touch a category/recipe to select.Ablue box will highlight
the category/recipe.
2. Touch to delete the category/recipe.
3. When deleting is complete, touch twice to return to the
Categories screen.
Programming a Cook Event
ACook Event is a feature that can be programmed into recipes
that allows an action to be taken on a food product during a
cooking sequence (example: ADD CHEESE). A Cook Event
pauses an in-progress cooking sequence and signals the
operator to open the oven door and move the food product
out of the oven chamber. After the action is taken on the food
product, the operator puts the product back into the oven
chamber, closes the oven door, and touches on the Cook
Event screen. The cooking sequence resumes. Up to two Cook
Events can be programmed into a recipe. Use the following
procedure to program a Cook Event.
1. Follow the procedure for creating or editing a recipe
described earlier in this section.
2. After programming the settings for the desired number of
stages on the Now Editing screen, touch the Cook Event
1 row, to make that cook event active for editing. The radio
button will glow, “Cook Event 1” will appear in the left-side
box, and the entire row will be highlighted.
3. Touch “Cook Event 1” in the left-side box of the active cook
event row to name the cook event.
a. Use the keypad that appears to edit the name. Names
can have up to 20 characters.
b. Touch to save and return to the Now Editing screen.
4. Touch setting value in the right-side box of the active
cook event row. This value sets the time into the cooking
sequence when the cook event should occur.
a. Use the keypad that appears to enter the value.
b. Touch to save and return to the Now Editing screen.
5. If a second Cook Event is required, touch the Cook Event
2 row to make that cook event active for editing. Repeat
steps 3 and 4.
6. Touch to save the recipe settings and return to the Edit
Recipes screen.
Editing/Creating Setpoint Temperatures
Use the following procedure to edit or create the setpoint
temperature(s) available at oven startup. This procedure
requires access to password-protected screens and should be
1. From the Categories screen, touch .
• A password keypad will appear on the touchscreen.
2. Input the password “12345” , and touch .
• The Settings screen will appear on the touchscreen.
Touch to return to Categories screen.
Touch desired icon to view/edit/create
corresponding setting.
Settings Screen
3. Touch SETTEMPS on the Settings screen. The Set Temps
screen appears.
• The oven can store up to eight setpoint temperatures.
Touch to select existing setpoint
temperature for editing.
Touch to return to
previous screen
Touch to create new
setpoint temperature
Set Temps Screen continued...
Form No. OVMISAM-0321
14
4. Edit/create the desired setpoint temperature.
To edit an existing setpoint:
a. Touch the desired setpoint to edit. The setpoint will be
highlighted.
b. Touch the name to edit the setpoint name using the
keypad that appears, then touch . The Set Temps
screen reappears.
c. Touch the temperature to edit the setpoint temperature
using the keypad that appears, then touch . The Set
Temps screen reappears.
To create a new setpoint:
a. Touch the icon. A new temperature setpoint named
“Temp” will appear and remain highlighted.
b. Touch the name to edit the setpoint name using the
keypad that appears, then touch . The Set Temps
screen reappears.
c. Touch the temperature to edit the setpoint temperature
using the keypad that appears, then touch . The Set
Temps screen reappears.
Touch to delete highlighted setpoint.
Editing Existing Setpoint
Creating New Setpoint
Touch to edit
setpoint
name.
Touch to edit
setpoint
temperature.
Edit Setpoint Screen
5. Repeat step 4 to edit/create additional setpoint
temperatures.
6. When setpoint temperature changes are complete, touch
twice to return to the Categories screen.
Changing Temperature Unit of Measure
Use the following procedure to change the temperature unit
of measure between Fahrenheit and Celsius. This procedure
requires access to password-protected screens and should be
1. From the Categories screen, touch .
• A password keypad will appear on the touchscreen.
2. Input the password “12345” , and touch .
• The Settings screen will appear on the touchscreen.
Touch to return to Categories screen.
Touch desired icon to view/edit/create
corresponding setting.
Settings Screen
3. Touch OPTIONS on the Settings screen. The Options
screen appears.
4. Touch and drag the slider below the “°F” and “°C” on the
Options screen to toggle the unit of measure between
Fahrenheit and Celsius.
Touch to return to
Settings screen. Touch desired icon to
view/edit/create
corresponding setting.
Drag slider between “ºC” and “ºF”
to toggle setting.
Options Screen
5. When finished changing the unit of measure, touch
twice to return to the Categories screen.
OPERATION
Form No. OVMISAM-0321 15
OPERATION
Importing from a USB Drive
Use the following procedure to import pre-programmed recipes
or firmware updates from an external USB drive. This procedure
requires access to password-protected screens and should be
NOTE: USB drive must have a capacity of 64 GB or less.
1. Slide the cover away from the USB port next to the
touchscreen, and insert the USB drive into the port.
2. From any screen, touch .
• A password keypad will appear on the touchscreen.
3. Input the password “12345” , and touch .
• The Settings screen will appear on the touchscreen.
4. Touch USB FUNCTIONS on the Settings screen. The USB
Functions screen appears.
Touch to return to Settings screen.
Touch desired function.
USB Functions Screen
IMPORTANT NOTE:
For the following USB functions, the oven must be cool and
in an idle state: CONFIG IMPORT, SOFTWARE UPDATE UI,
and SOFTWARE UPDATE RB.
5. Touch the desired function to begin the corresponding
import.
• Select the import file from the list that appears.
• A screen will appear to indicate that the import is in
progress.
6. When the import is complete:
• For USB functions RECIPE EXPORT, RECIPE IMPORT,
and CONFIG IMPORT—The touch screen will return to
the USB Functions screen. Remove the USB drive from
the USB port, and slide the USB cover over the port.
• For USB functions SOFTWARE UPDATE UI and
SOFTWARE UPDATE RB—The oven will restart. Do
not remove the USB drive from the USB port until the
touchscreen reads “Remove the USB.” Slide the USB
cover over the port.
Form No. OVMISAM-0321
16
MAINTENANCE
General
Ovention®MiSA™ ovens are designed for maximum durability
and performance with minimum maintenance.
WARNING
ELECTRIC SHOCK HAZARD:
• Place unit in standby, allow unit to cool, turn OFF
power switch, and unplug unit before performing any
cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Do not steam clean or use excessive water on unit.
• This unit is snot “jet-proof” construction. Do not use
jet-clean spray to clean this unit.
• Do not clean unit when it is energized or hot.
• Do not clean unit with metal scouring pads. Metal pieces
can break off pad and touch electrical components,
creating risk of electric shock.
• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock, burn, or possible exposure to microwave
energy.
• Use only Genuine Ovention Replacement Parts when
service is required. Failure to use Genuine Ovention
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Ovention Replacement Parts are specified to
operate safely in the environments in which they are
used. Some after-market or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Ovention equipment.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact anAuthorized Ovention Service
Agent or contact the Ovention Hotline at 855-298-6836.
CAUTION
Do not move or relocate unit for cleaning. Unit is bulky
and heavy.
Never use steel pads, wire brushes, or scrapers to clean
unit.
Oven must be inspected annually by anAuthorized Service
Agent.
NOTICE
Wear protective rubber gloves and protective eye wear
when cleaning unit.
Improper cleaning of oven could damage catalyst and will
void unit warranty.
IMPORTANT NOTE:
Use of cleaning chemicals not approved by Ovention when
cleaning the oven chamber will void the warranty.
Daily Cleaning
To maintain performance and preserve the finish of the
Ovention MiSA oven, clean the unit daily.
CAUTION
Do not turn off power switch or unplug unit immediately
after use. Internal fans must cool oven to avoid damage to
electrical components.
NOTICE
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring its
appearance and making it susceptible to soil accumulation.
Power I/O
Switch (off)
Power
Cord
Power
Cord
1. Touch on the touchscreen to
shut down and allow oven to cool.
Cooling fans will operate until
the oven chamber temperature
drops below 140°F (60°C).
2. After the cooling fans shut off:
a. Move the Power I/O (on/off)
switch to the O(Off) position.
b. Unplug the power cord.
3. Remove and discard any
remaining food product.
4. Remove and clean the cook plate using a damp non-
abrasive cloth or nylon scouring pad (a non-abrasive
cleaner may be used for difficult stains).
5. Remove any spillages inside the oven chamber using
damp paper towel or a non-abrasive cloth.
6. Wipe down all surfaces inside the oven chamber using a
clean non-abrasive, damp cloth or nylon scouring pad.
9. Wipe dry the oven chamber using a dry, non-abrasive
cloth.
8. Wipe down all exterior surfaces using a non-abrasive,
damp cloth (a non-abrasive cleaner may be used for
difficult stains).
9. Wipe dry all exterior surfaces using a dry, non-abrasive
cloth.
10. Polish the exterior surfaces of the oven using a good
quality stainless steel cleaner.
11. Reinstall the cook plate (See INSTALLATION section).
Form No. OVMISAM-0321 17
MAINTENANCE
Weekly Cleaning
1. Touch on the touchscreen to shut down and allow oven
to cool. Cooling fans will operate until the oven chamber
temperature drops below 140°F (60°C).
2. After the cooling fans shut off:
a.Move the Power I/O (on/off) switch to the O(Off)
position.
b. Unplug the power cord.
3. Remove and discard any remaining food product.
4. Remove and clean the cook plate using a damp non-
abrasive cloth or nylon scouring pad (a non-abrasive
cleaner may be used for difficult stains).
5. Remove any spillages inside the oven chamber using
damp paper towel or a non-abrasive cloth.
IMPORTANT NOTE:
Use of cleaning chemicals not approved by Ovention®when
cleaning the oven chamber will void the warranty.
6. Carefully spray Ovention Oven Cleaner onto a non–
abrasive nylon scouring pad.
NOTE: Do not spray cleaner directly into the oven chamber
or into the fan opening at the rear inside of the oven
chamber.
7. Using the non–abrasive nylon scouring pad, clean
the interior surfaces and the inside of the oven
door of the oven chamber. Clean any other visible
area affected by the grease from cooking as well.
• Reapply Ovention Oven Cleaner onto the nylon scouring
pad as needed.
8. Wipe all surfaces clean inside the oven chamber using a
damp, non-abrasive cloth.
9. Wipe dry the oven chamber using a dry, non-abrasive
cloth.
10. Wipe down all exterior surfaces using a non-abrasive,
damp cloth (a non-abrasive cleaner may be used for
difficult stains).
11. Wipe dry all exterior surfaces using a dry, non-abrasive
cloth.
12. Polish the exterior surfaces of the oven using a good
quality stainless steel cleaner.
13. Reinstall the cook plate (See INSTALLATION section for
details.
14. Remove and clean the air filter on the back of the oven. To
remove and clean the filter:
a. Slide the filter straight up and out of the filter bracket.
b. Spray the filter with water and/or soak in soap and
water.
c. Rinse clean and allow the filter to air dry.
d. When the filter is dry, reinstall the filter into the filter
bracket.
Filter
Bracket
Air Filter
Cleaning the Air Filter
Form No. OVMISAM-0321
18
Symptom Probable Cause Corrective Action
Oven does not operate (blank
touchscreen). Unit unplugged. Make sure unit is plugged in.
Power I/O (on/off) switch in O(Off) position.
Power I/O
Switch (on)
Power
Cord
Power
Cord
Move Power I/O switch to the I
(On) position.
Unit connected to incorrect power supply. Refer to SPECIFICATIONS section for unit electrical
specifications. Contact a qualified electrician to determine
Oven does not operate
(touchscreen active). Oven door not closed. Close oven door. Unit will not operate with door open.
Oven door damaged or not sealing properly.
Agent or Ovention Hotline for assistance.
Improper cooking of food. Incorrect setpoint temperature or recipe
selection. Verify desired setpoint temperature and recipe selection.
Change to proper settings, if necessary (refer to
OPERATION section).
Oven not heating. Power I/O (on/off) switch in O(Off) position. Move Power I/O switch to the I(On) position.
Temperature High Limit switch has tripped.
Temperature
High Limit
Reset Button
Temperature
High Limit
Reset Button
Using a pen, screwdriver, or
other similar device, press the
Temperature High Limit Reset
Button located on the right side
of the oven near the top. If
switch continues to trip, contact
Ovention Hotline for assistance.
TROUBLESHOOTING GUIDE
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock, burn, or possible exposure to microwave energy.
WARNING
ELECTRIC SHOCK HAZARD: Place unit in standby, allow
unit to cool, turn OFF power switch, and unplug unit before
performing any cleaning, adjustments, or maintenance.
NOTE: To locate anAuthorized Ovention®Service Agent, access
the Ovention website at www.oventionovens.com and
select the Service & Support tab, or call the Ovention
Hotline at 855-298-OVEN(6836).
Form No. OVMISAM-0321 19
TROUBLESHOOTING GUIDE
IMPORTANT NOTE
Additional accessories are available for Ovention Ovens.
Contact the Ovention Hotline at 855-298-OVEN(6836) for
information.
Miscellaneous
OVNTN-FIL ................Replacement Air Filter, Large
OPTIONS AND ACCESSORIES
Popup Title Popup Message Corrective Action
Cavity Temperature Notification—
Oven too Hot The oven cavity is too hot for this recipe. Please allow time
to cool. Allow oven time to cool down to
appropriate cooking temperature.
Cavity Temperature Notification—
Oven too Cold The oven cavity is too cold for this recipe. Please allow time
to warm. Allowoventimetoheatuptoappropriate
cooking temperature.
Recipe Selection Notification—
Recipe Out of Range Recipe selected not in current set temp acceptable range. Choose either “Select New Recipe?” or
“Change Set Temp?” to resolve.
Relay Board Comm Error Relay Board Communication Error. Please restart oven and
if this error continues call Ovention Service at 855-298-6836. If error continues after restart, Contact
Hotline for assistance.
Control Temperature Error—
Fan Failure It appears the cooling fans aren’t functioning properly. Please
check/clean the filters and if this error continues call Ovention
Service at 855-298-6836.
If error continues after checking fan
or Ovention Hotline for assistance.
Door Open Alarm Please close the door; it has been open too long while the
oven is still warm. Keep the oven door closed at all times
when the oven is warm.
Low Voltage Error Theovenis experiencing extremelylowlevelsof input voltage.
Please wait until the voltage returns to the acceptable range
or call Ovention Service at 855-298-6836.
If acceptable voltage does not return,
Ovention Hotline for assistance.
Magnetron1 Over Heated The oven magnetron is experiencing abnormally high
temperatures. Please wait for it to cool to its normal operating
temperature. If this error continues call Ovention Service at
855-298-6836.
If magnetron continues to overheat,
Ovention Hotline for assistance.
Magnetron2 Over Heated
Single Magnetron Failure One oven magnetron is not operating properly. Please check
food temperature prior to serving. If this error continues call
Ovention Service at 855-298-6836. If food temperature is not correct,
Ovention Hotline for assistance.
Full Magnetron Failure The oven magnetrons are not operating properly. Please
check food temperature prior to serving. If this error continues
call Ovention Service at 855-298-6836.
Primary Door Switch Failure It appears the oven door switches aren’t working properly
please call Ovention Service at 855-298-6836.
Ovention Hotline for assistance.
System Door Switch Failure It appears the oven door switches aren’t working properly
please call Ovention Service at 855-298-6836.
High Limit Error It appears the oven isn’t warming properly. Please check if
the high limit is tripped. If it has, please reset, and if this error
continues call Ovention Service at 855-298-6836.
Press Temperature High Limit Reset
Button. If error continues, Contact
Hotline for assistance.
Popup Messages
Below are the definitions for the notification and error popup messages that appear on the touchscreen of the Ovention®MiSA™
oven.
OVNTN-CLNR............Oven Cleaner, case of six bottles
NOTE: Use Oven Cleaner to clean cooking grease and residue
safely from the oven chamber.
OV-HTG-MISA12........
OV-WRM-MISA12......
OV-CRSP-MISA12.....
Form No. OVMISAM-0321
20
To avoid serious injury or death, read all
IMPORTANT SAFETY INFORMATION
at the front of this manual.
IMPORTANT NOTE
Many of the service procedures in this section require removal
of insulation to access the parts.All illustrations are shown with
insulation removed for clarity.
SERVICE PROCEDURES
Top Cover
Hex
Screw
Side Tab
(1 of 4)
Front Tab
(1 of 3)
Tab Slot
Removing the Top Panel
WARNING! Completely shut down and unplug oven
before proceeding. Refer to “Shutdown” procedure.
1. Completely shut down and unplug the oven. Refer to the
“Shutdown” procedure in the OPERATION section.
to the rear frame.
3. Slide the top panel toward the rear of the oven to release
the front and side tabs, then lift panel off the oven.
Removing the Element Access Panel
1. Completely shut down and unplug the oven. Refer to the
“Shutdown” procedure in the OPERATION section.
access panel to the rear frame.
3. Tilt the panel back, and lift out of the slot on the oven frame.
Hex
Screw
Element
Access Panel
Slot
Table of contents
